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BEST WESTERN PLUS Chicago Hillside

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4400 Frontage Road, Hillside, IL 60162 (Formerly Chicago Hillside Hotel)
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1 room 1 adult
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BEST WESTERN PLUS Chicago Hillside
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305 Reviews from our TripAdvisor Community

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Hillside, IL:, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Overall, a good value for the money. Breakfast buffet is excellent. Restaurant offerings are good. Desk personnel are nice but the bar staff is not very attentive or friendly which drags down the overall appreciation of this location. Rooms are generally clean but those old bedspreads? Gotta wonder about them! I take them off the bed immediately withy as little... More 

Review collected in partnership with Best Western

Helpful?
Thank Ken K
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for writing a review. Your assessment was fair. We're glad to hear about the services you enjoyed and have taken note of your other comments. We mostly hear positive feedback re the bar and staff; perhaps you caught them on a bad night--no consolation to you. We hope you'll give us another try. More 

lake city, fl, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The room was very clean and nice., I had a problem with internet connection. Restaurant was Delicious!! The Best Western signature pizza was the most delicious I've ever had. Enjoy your stay in chicago, 30 minutes south of o'hare airport.

Review collected in partnership with Best Western

Helpful?
Thank Sue M
Level Contributor
48 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Nothing fancy about the rooms but the restaurant is nice. The staff was very accommodating and cleaning staff did a great job. The hotel was easy to get in and out of with easy access to the highway. The workout room was not good. The treadmills were terrible. With every step the treadmill would stop and the weight equipment was... More 

Helpful?
Thank Kyle B
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thank you for writing a review. We've gotten other complaints about the workout room, and we're working on that issue. We're glad you enjoyed your stay and would consider staying with us again. We look forward to it! More 

Bogotá, Colombia
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel was perfect for our trip. The rooms and the bathrooms are very clean. The beds are comfortable. The area is safe. The customer service was awesome, the staff was very kind. It has free parking (unlike most hotels in Chicago) and you can find a lot of empty spots. The wi-fi is free and works perfect. The breakfast... More 

Helpful?
Thank OmAnCiGa
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thank you 100% for writing your review. We have passed on your kind comments to our staff and management. You got to Chicago in 20 minutes, but try it in morning rush hour. Our shuttle does take guests to the local el stop, from where anywhere in the city may be accessed. We look forward to serving you again . More 

florida, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

great staff, great restaurant and lounge. internet easily accessibly. fitness room. outdoor pool for the summer months offers a variety of rooms. including smoking. my only negative is there needs to be more snack machines.

Review collected in partnership with Best Western

Helpful?
Thank Janine P
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thank you for writing a review. You are the first guest in our memory to ask for more snack machines! (If only you had requested specific snacks.) We passed on that comment to management. We're glad you enjoyed your stay. Please come stay with us again. More 

Belvidere
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed January 3, 2016

The hotel was confusing to get to, plus we were in the middle of an ice storm, which made it more difficult. Just before checking out, we realized that something must have been leaking from the heater because the floor felt damp underneath and we could feel cool air.

Review collected in partnership with Best Western

Helpful?
Thank Melody B
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for writing a review. If you haven't notified the staff about the leaking heater, rest assured that we have. We're sorry for your inconvenience. The hotel access is a bit of a maze, thanks to long ago highway construction. Please come see us again. More 

Level Contributor
65 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed December 11, 2015

Really easy access to the freeway. We were visiting family in Oak Park, which has very limited room options, and we found getting to and from Oak Park really simple. We wanted to change our reservation to arrive a day earlier and leave a day earlier and they were very accommodating. Bed was excellent and our dog got her first... More 

Helpful?
Thank Tamara B
Dublin, Ohio, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 19, 2015

I stayed at this hotel for business. As I always use Best Western and this was listed as a "Plus" hotel, I certainly expected better. The desk manager at check in would not accept an electronic company card that I had stored on my phone and I had to use my personal card to pay. The manager said that "I... More 

Review collected in partnership with Best Western

Helpful?
Thank Peter L
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for writing a review. Yes, the hotel is not up to credit card chips and the latest technology. We feel we compensate in many other ways, including our price. We hope you'll consider giving us another try. More 

Travelers are raving about these Hillside hotels

Bristol
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 16, 2015

My reason for choosing this hotel was for the free parking. their reputation as well as easy access to the freeway. The room was comfortable and clean. We had stayed at a hotel across the way from rush memorial and Best western beat that stay by a mile from the service and friendliness of staff reliable internet service.

Review collected in partnership with Best Western

Helpful?
Thank Martha B
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thank you for writing a review. We're glad our hotel beat their hotel! It would take months for a visitor to enjoy all that Chicago has to offer. So you will have to come back again and again. More 

United Kingdom
1 review
4 of 5 stars Reviewed November 13, 2015

I found this hotel to be comfortable and clean - the room temperature was perfect, the room was basic but clean and the bed was very comfortable. Lovely decor, TV and a decent sized fridge - there was a microwave and coffee/tea making faciliities. I am only commenting on the room as I did not have breakfast there. I would... More 

Review collected in partnership with Best Western

Helpful?
Thank R C H
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thank you for taking the time to write a review. We are delighted that your accommodations worked well for you. It would take weeks to discover all that Chicago has to offer. Therefore, you will have to stay with us again. More 

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