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All 3 Hillside hotels

BEST WESTERN PLUS Chicago Hillside

3.0 of 5 Hotel   |   4400 Frontage Road, Hillside, IL 60162 (Formerly Chicago Hillside Hotel)
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64%
Ranked #2 of 3 hotels in Hillside
A recent review
5 of 5 stars reviewed yesterday
j c
  • Overview
  • Reviews (154)
  • Photos (29)
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154 people have reviewed this hotel

Traveler rating
    42
    51
    31
    14
    16
See reviews for
41
36
15
39
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
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English first
1 review
5 of 5 stars Reviewed yesterday NEW

In addition of my great stay in hotel I need to remark that I meet a great person on the Charlie's Restaurant Mrs. Shari Ryan an Old lady working at 10pm with a great and professional performance dedicate to "we" ( guest) at a senior age. It is not common to see a dedicate person from that age in customer... More

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Detroit, Michigan
1 review
1 of 5 stars Reviewed yesterday NEW

The only Thing Good about this place was the bar in the lobby, staff was rude and unfriendly the rooms was over price, i've stayed in cleaner motels then this dump. the shuttle vans only take you to the airport and bus stop

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Travelers are raving about these Hillside hotels

Chicago, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is a great place to stay if you are visiting the Chicago area. There is a big bar/restaurant with great food. The staff is great. Someone will help you at the front entrance with baggage if you need it. They provide shuttle service to almost anywhere you need to go. If you need to go downtown Chicago they... More

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214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thank you so much for your kind words. We appreciate the fact that you consider us your home away from home. We look forward to serving you again. More

seville, Spain
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Not clean. Ignored us being stuck in an elevator and loud cleaning staff in the morning. Breakfast staff not friendly. We planne dthe trip for months and thought this hotel would be ideal. one of the night staff basically called me a liar and said that we had left a do not disturb sign on the door and that was... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

We are distressed to hear about your experience. We of course want our staff to be friendly and helpful at all times. We will talking to the hotel manager about your experience. Thank you for sharing your story. More

Amsterdam, The Netherlands
Contributor
18 reviews 18 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Pool: EXCELLENT. Long enough to actually swim back-and forth, provided one doesn't start with a dive. Warm enough for casual dips, a clean concrete surface with a few chairs and tables. Room: Fridge and microwave, 2 queens, no view (trees), beds were above average (no lumps, not soft or old-seeming, sheet, blanket comforter), bathroom spacious. Shower pressure not great. Breakfast... More

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214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thank you for taking the time to write about your experience at Best Western Plus Hotel. We are glad you enjoyed the room and our pool. We hope you will consider staying with us again. More

lancaster, pa
Contributor
11 reviews 11 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We've been trying different hotels in the Oak :Park area. We've stayed at Best Westerns around the country (especially this place being a Plus), but I will never stay again. First, the wheels on the luggage cart didn't work (not a big deal); then the ice machine by the room was out of order (again not a big deal). Upon... More

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Plymouth, Indiana
2 reviews
5 of 5 stars Reviewed 2 weeks ago

this is a very nice hotel in a very good place the staff was very pleasant and helpful and went out of the way to make sure you where took care we had a member of family at the hospital so we got a real good discount and transportation to the hospital if needed the room where nice bed where... More

Review collected in partnership with Best Western

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Ft Wayne, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The bathroom was tiny. The pillows were lumpy. Son tried to take a bath, but the drain stopper leaked. Everything was clean and there was ample, free parking. Right off the highway makes it easy to find.

Review collected in partnership with Best Western

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Saint Louis, Missouri
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This is my third time staying at a Best Western Hotel and this has been the worst room I have had at any of their hotels. The first thing wrong is the locks. The locks in our room was getting stuck and jammed the whole trip. Also the locks to open the adjoining room to open that door also kept... More

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at the hotel as a necessity to take a licensure exam. All of the staff was very friendly and accommodating. The bathroom was very clean but parts of the room were questionable. (Food Crumbs on one of the bedspreads) My room apparently was near the kitchen ventilation as it smelled like stale food then bacon in the morning... More

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Additional Information about BEST WESTERN PLUS Chicago Hillside

Address: 4400 Frontage Road, Hillside, IL 60162 (Formerly Chicago Hillside Hotel)
Phone Number:
Location: United States > Illinois > Hillside
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Chicago Hillside 3*
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Also Known As:
Best Western Plus Chicago Hillside Hotel Hillside
Best Western Hillside
Hillside Best Western

29 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
248

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