We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN PLUS Chicago Hillside

Hotel website
Hotel deals
4400 Frontage Road, Hillside, IL 60162 (Formerly Chicago Hillside Hotel)
Special Offer
SAVE 15% in Hillside!
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
BEST WESTERN PLUS Chicago Hillside
Professional photos View all
Browse nearby
BEST WESTERN PLUS Chicago Hillside
Add Photo Write a Review

256 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    72
    85
    51
    21
    27
See reviews for
74
46
24
72
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (256)
  • Mar-May only
    (62)
  • Jun-Aug only
    (88)
  • Sep-Nov only
    (74)
  • Dec-Feb only
    (32)
All months
ASHLEY, United States
5 of 5 stars Reviewed 2 days ago NEW

very nice place for good price. wifi was slow w my devices and I was never really able to use it. area was nice a bit tricky to find getting off highway. close to target and lots of food places. will stay here again when traveling in Chicago area. close to downtown without downtown prices.

Review collected in partnership with Best Western

Was this review helpful? Yes
Carbondale, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

The staff at Best Western were very helpful and welcoming. They connected our group with the complementary transit service. The staff even gave us directions for how to best navigate downtown Chicago.

Review collected in partnership with Best Western

Was this review helpful? Yes
RICHMOND
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I enjoyed staying once again at this hotel. I do recommend it to anyone, very nice staff. Several good stores nearby to visit. the breakfast is great and the décor inside restaurant is even better. I will stay here again and again.

Review collected in partnership with Best Western

Was this review helpful? Yes
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thank you for your review. We are very happy to know you will stay with us "again and again." We have passed along your remarks to our staff. It was our pleasure to serve you. More 

Detroit, Michigan
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Rooms are fabulous, Restaurant is good, but convention areas are poorly maintained. The sidewalk where we load in has been closed since May, with broken concrete. This is the second time the ballroom area has had air conditioning issues, all due to a broken thermostat. On a 90 degree day in Chicago, that is unacceptable.

Review collected in partnership with Best Western

Was this review helpful? Yes
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for writing a review. We agree with you: broken thermostats have to be high priority. The broken concrete was also unfortunate. We have passed on your comments to management and will work to correct those problems. Thank you for being a loyal customer. More 

Arnold, United States
1 review
3 of 5 stars Reviewed 1 week ago

The rooms were clean, but we requested non smoking and they didn't have any available for our 3 night stay. Other then that they were nice. Beds were very comfortable. Breakfast and dinner buffets were good. Hotel staff were friendly and helpful. Would stay again IF we could get non-smoking room!

Review collected in partnership with Best Western

Was this review helpful? Yes
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for taking the time to write a review. That is a problem: balancing the needs of smokers and non-smokers. Be sure to check well ahead of time for availability of non-smoking rooms. We hope we see you again. More 

Semmes, United States
1 review
5 of 5 stars Reviewed 1 week ago

Good location off interstate, pretty central to our destinations. Very helpful and friendly staff. Good breakfast with discount coupon given by hotel to use to reduce price. Clean rooms and bathrooms. Value for the amenities provided.

Review collected in partnership with Best Western

Was this review helpful? Yes
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Great review! We're glad you enjoyed your stay with us. We have passed on your compliment to the staff. Come see us again. More 

Peoria, United States
1 review
2 of 5 stars Reviewed 1 week ago

I was given a smoking room, we do not smoke and I have asthma. I was told I booked a smoking room online, but my confirmation says nothing either way, and I didn't even know you could still get a smoking room. The terrible smell in the room made it hard for me to breathe, and it was over 95... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thank you for your review. We apologize about the condition of your room. That was unacceptable. The smoking problem is ongoing. Sometimes smokers get placed in non-smoking rooms and ignore the rules. We hope you will give us another try. More 

Travelers are raving about these Hillside hotels

rapid city, United States
1 review
5 of 5 stars Reviewed 1 week ago

Was very clean, breakfast buffet excellent, very quiet, very well located right next to the expressway (easy on and off). Wanted to use the pool but locked for some reason and the internet was so slow I kept being kicked off

Review collected in partnership with Best Western

Was this review helpful? Yes
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thank you for writing a review. You are not the first guest to complain about the wi-fi--we're working on it. We're glad you enjoyed your stay. We look forward to serving you again. More 

Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

A nice older establishment, clean, friendly and comfortable. Some road noise from the I-290 but otherwise quiet. Traffic in Chicago is horrendous and we needed an alternate commuting solution. Special mention goes to Eddie who provided the hotel shuttle service to the Blue Line Train station. He was outgoing and friendly, and provided us with an entertaining yet informative tips... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thank you for your review. We're glad you enjoyed your stay. We will pass on the compliment to Eddie. Come see us again! More 

Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent one night in a room with a very comfortable king size bed. The pillows are the square kind that I don't usually like, but they were fine. Quiet AC & fridge. Microwave & a coffee maker. Shower was fine. Toilet could use some updating. Too much water that swirled more than flushed, but got the job done. The sink... More 

Was this review helpful? Yes
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thank you for writing a review. After a U2 concert, a little quiet is a good thing. Your observations regarding traffic patterns was spot on. We're glad your adventure was a fun one. Come again! More 

Questions? Get answers from hotel staff and past guests. Ask a question

44 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (13)
Viewed
Pool/beach area (1)
Viewed
Room/suite (3)
Viewed
Bathroom (2)
Viewed
Hotel & grounds (1)
Viewed
View from room (1)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (31)
Viewed
Hotel & grounds (8)
Viewed
Pool/beach area (2)
Viewed
Bathroom (1)
Viewed
Room/suite (6)
Viewed
Dining (5)
Viewed
Business center/function rooms (2)
Viewed
Other (7)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Hillside
Show Prices
Show Prices
Show Prices
O'Hare
Holiday Inn Chicago O'Hare
Holiday Inn Chicago O'Hare
#120 of 178 in Chicago
3.5 of 5 stars 446 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay