We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 3 Hillside hotels

BEST WESTERN PLUS Chicago Hillside

3.0 of 5 Hotel   |   4400 Frontage Road, Hillside, IL 60162 (Formerly Chicago Hillside Hotel)
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Save up to 20%
BEST WESTERN PLUS Chicago Hillside
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added BEST WESTERN PLUS Chicago Hillside to your Saves list
Ranked #2 of 3 Hotels in Hillside
A recent review
4 of 5 stars reviewed 2 weeks ago
Christopher D Lansing, United States
Write a Review

198 reviews from our community

Traveler rating
    50
    68
    41
    18
    21
See reviews for
54
40
19
55
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (198)
  • Mar-May only
    (44)
  • Jun-Aug only
    (59)
  • Sep-Nov only
    (74)
  • Dec-Feb only
    (21)
All months
Lansing, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Enjoyed this hotel staff was friendly food at the bar/lounge was very good for hotel food young lady tending bar was very friendly and helpfull. rooms were clean and quiet.Fittness area was ok I enjyed the area good shopping and a good area in general I travel for business alot and this i would mark as a place i would... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for your review. Our breakfast tastes even better than it smells. We're delighted you'll be joining us again. More 

Hillside, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Clean nice rooms. Décor a little outdated but very nice. Breakfast is awesome. The staff was helpful and courteous. The outside noise level was a little because it is off a major highway. the room were clean and the towels were white and not dingy.

Review collected in partnership with Best Western

Was this review helpful? Yes
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for for taking the time to comment on your stay. Given that the Eisenhower Expressway is one of the most traveled routes in the US, it's a wonder that the noise factor is what it is. There is not much that is as annoying as dingy towels. Come again! More 

Hillside, Illinois
1 review
1 of 5 stars Reviewed 3 weeks ago

I stayed in room #316 at Best Western in Hillside from 11/25/2014-11/30/2014(checkout date). On 11/30/2014 I slipped and fell getting into the shower. The fall was due to the fact that there was no anti-slip treading or mats in the tub. Due to my fall, I hurt my left shin and my left hand attempting to brace myself. After, I... More 

Was this review helpful? Yes
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thank you for writing about your experience. We are sorry to learn of your fall. We, of course, are not responsible for guests falling--in fact, this is the first time we've heard of this happening. As to the non-responsiveness of the staff, we will talk to them and ascertain what happened. We hope you're feeling better. More 

San Francisco, California
Contributor
16 reviews 16 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Located just off highway, a few blocks from the business area of town. Hotel is dated, but it has some upgrades like rooms and lobby. Pros: inexpensive, meeting rooms, onsite bar/restaurant, shuttle bus. Cons: Not enough outlets in rooms (only one far from bed), breakfast is not free and not great, service is lacking, decor is old, hotel seems too... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thank you for your review. We have to admit, our hotel is somewhat outdated. Renovation plans are in the works. Honestly, 99% of our customers tell us they love our breakfast. And may I add a "pro?" Our price. We hope you come again. More 

Fayetteville, Georgia
Top Contributor
61 reviews 61 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I wasn't expecting much, but this hotel is conveniently located and priced right, so we decided to book a couple of nights there. I was pleasantly surprised to find the hotel rooms to be clean and comfortable. Considering you are overlooking a busy expressway, the outside noises were minimal.The water pressure in the shower was pretty good. And the breakfast... More 

Was this review helpful? Yes
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thank you for your review. We're happy you were happy. We passed on your heater comment to our staff. We hope to see you again. More 

Germany
1 review
4 of 5 stars Reviewed November 14, 2014

We stayed just 2 nights, hotel is perfectly located to the city of Chicago, the airport and other directions. No problems at all. All you need for that kind of stay, worth the money. We would go there again if we come to Chicago again in the future.

Review collected in partnership with Best Western

Was this review helpful? Yes
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thanks for taking the time to write a review. Best Western Plus is just about a perfect location, for suburban activities and quick access to Chicago. We hope to see you again. Again, thanks for sharing. More 

Kelowna
Top Contributor
196 reviews 196 reviews
65 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed November 13, 2014

Located about 1/2 hour from ORD. They offer free airport shuttle to/from ORD. Call when you arrive and meet at door 2 at ORD hotel shuttle area. For Chicago, great rate. My rate was $89 but they were listing $69 rates. Breakfast was the highlight. A coupon gives you a full hot buffet breakfast for $6. Great breakfast choices; a... More 

Was this review helpful? Yes
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thank you very much for your informative review. You got to the heart of our advantages, price and shuttle. In our opinion, it is always better to face the worship center than the highway. We hope to be able to serve you again. More 

Davenport, Iowa
Top Contributor
123 reviews 123 reviews
79 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed November 5, 2014

This place doesn't look impressive as you drive up. The facility has to be 40 or more years old and appears to be a hotel from a different age. I see lots of hotels like this. Their bar and restaurant are boarded over, the lobby is a shoddy shell of its former self. I expected the worst but found the... More 

Was this review helpful? Yes
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thank you for your thoughtful review. We've heard the internet concern before and will working on improving that aspect. You're right: from the highway the hotel isn't all that pretty. But it's the inside that counts. We passed on your comment re the bar/restaurant staff. More 

Maple Heights, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed November 4, 2014

A few of my family members and my husband and I stayed at this hotel overnight in October. We came to Chicago to attend a birthday party which was held nearby. This hotel is right off the express way and conveniently located near a big shopping center. Our rooms were decorated nicely and was very neat and clean. The front... More 

Was this review helpful? Yes
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Thank you so much for your review. We're happy to have played a role in your birthday plans. Please do come again. We look forward to serving you. More 

hillside, United States
1 review
5 of 5 stars Reviewed October 29, 2014

excellent location, close proximity to the Brookfield zoo, the oak brook shopping center, Hines VA hospital, Loyola Hospital and the train station into the city.Food is great and service staff was efficient. will definitely return.

Review collected in partnership with Best Western

Was this review helpful? Yes
214gene, Manager at BEST WESTERN PLUS Chicago Hillside, responded to this review

Wow. We love to see reviews like this. We also strive to assist those who find things wanting. Thanks for taking the time to write. We look forward to serving you again. More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to BEST WESTERN PLUS Chicago Hillside? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS Chicago Hillside

Address: 4400 Frontage Road, Hillside, IL 60162 (Formerly Chicago Hillside Hotel)
Phone Number:
Location: United States > Illinois > Hillside
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Chicago Hillside 3*
Number of rooms: 248
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Priceline, HotelTravel.com, Hotels.com, Cheap Tickets, TripOnline SA, Booking.com and Tingo so you can book your BEST WESTERN PLUS Chicago Hillside reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Chicago Hillside Hotel Hillside
Best Western Hillside
Hillside Best Western

40 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (10)
Viewed
Bathroom (2)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (1)
Viewed
View from room (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (31)
Viewed
Pool/beach area (2)
Viewed
Bathroom (1)
Viewed
Room/suite (6)
Viewed
Dining (5)
Viewed
Hotel & grounds (8)
Viewed
Business center/function rooms (2)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay