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All 3 Hillside hotels

Holiday Inn Express Hotel & Suites Chicago Airport West

2.5 of 5 Hotel   |   200 South Mannheim Road, Hillside, IL 60162
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80%
Ranked #1 of 3 hotels in Hillside
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed June 17, 2014
dodi534 Northern Ontario
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  • Reviews (119)
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119 people have reviewed this hotel

Traveler rating
    59
    37
    13
    5
    5
See reviews for
35
18
12
32
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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English first
Northern Ontario
Top Contributor
53 reviews 53 reviews
12 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed June 17, 2014

This hotel has a great location . Several eateries close by , clean hotel , large room . There is a pool and hot tub indoors . Breakfast is good, and free, offers a pretty good selection of foods . The rooms on the south end have some noise from trains , but that is not frequent. The east side... More

Was this review helpful? Yes 1
Nashua, NH
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed June 12, 2014

A great place to stay for business/pleasure in the area. The breakfast is plentiful and features made to order omelets. Cocktails are free in the late afternoon. And I need to add a few words to meet the 200 minimum

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1 review
5 of 5 stars Reviewed June 9, 2014

My stay was great. Room was clean & even though the front desk staff was short staffed they worked very hard to get our group checked in as quick as possible. I would recommend this hotel for a good night's stay.

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Milwaukee, Wisconsin, USA
Contributor
11 reviews 11 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 25, 2014

Very nice hotel, I was pleasantly surprised by the quality and friendly staff. The beds were crisp and comfortable. We would definitely stay, park and fly again. Parking was ~$25 for an unlimited time and a free shuttle to and from O'hare. Enjoy your travels

Was this review helpful? Yes 1
Grand Rapids, Michigan
Top Contributor
100 reviews 100 reviews
89 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed May 18, 2014

I was visiting the Chicago area on a Friday in May 2014 with a friend of mine, and we stayed at this Holiday Inn Express. My friend knew that Holiday Inn Expresses are generally pretty nice, and I think he looked at TripAdvisor before he booked the room. In general, we were very impressed! We were able to check in... More

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Jackson, Michigan
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 19, 2014

I would like to appreciate the staff at the Holiday Inn Express/Chicago West O'Hare facility. I will be staying at this hotel for 5 months for my company. I have witnessed professionalism by the staff here. I would like to put emphasis on "Q", who serves without delay her customers. Erik is outstanding on keeping up with the food area,... More

Was this review helpful? Yes 2
Gurgaon
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed February 4, 2014

We stayed here as a large family and chose this as Chicago downtown was turning out to be too much during peak holiday season..Though there wasn't much that we expect, the property did feel a little run down and the staff a little cold. Brrakfast was good but nothing great and it was a mad house in the morning like... More

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Chicago, Illinois
Contributor
18 reviews 18 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed January 15, 2014 via mobile

I stayed at the holiday inn Hillside for one night, upon checking in they had issues with the credit card machine, and it was an inexperienced rep working, in which the check in process took longer than normal. I prepaid online for one price but when checking in they had uncharged the prices by over $20 per room..getting ready to... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review

Dear roxanne1981, Thank you for your review regarding your recent stay with us. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance.... More

Poplar Grove, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 10, 2013

I thoroughly enjoyed my two day stay at this hotel. It was the perfect location and have many stores and restaurants nearby (some in the same parking lot). The room was very clean. The bed was very comfortable. I have absolutely no complaints. But the best thing about this hotel is the breakfast. I see another satisfied customer call it... More

Was this review helpful? Yes 1
Madison, Wisconsin
Contributor
19 reviews 19 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed November 29, 2013

My feelings on this hotel are REALLY mixed. Overall, the facility was very nice, conveniently located, and reasonably comfortable. However, I did have some concerns about unsavory individuals "hanging around", the odor of marijuana in one of the elevators, and an incident with an item missing from my room. When I expressed my concerns to the staff, the response I... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review

Dear mommy2tendai, Thank you for taking the time to provide feedback on your stay. It is unfortunate the service prevented you from fully enjoying your time at the hotel. We were truly pleased to see such high scores for Cleanliness, Rooms, and Sleep Quality. We were also pleased to see you have spoken to Guest Relations regarding your experience. We... More

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Additional Information about Holiday Inn Express Hotel & Suites Chicago Airport West

Address: 200 South Mannheim Road, Hillside, IL 60162
Phone Number:
Location: United States > Illinois > Hillside
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Chicago Airport West 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Chicago Airport West

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Located minutes from Downtown Chicago along I-290, our new Holiday Inn Express & Suites Chicago Airport West - O Hare is near some of the nation s top companies, including Westbrook Corporate Center, Actuant, SAP, Navistar, Ace Hardware and Loyola Medical Center, and with easy access to Chicago s main highways, including I-88, I-294, and I-355.Situated in suburban Chicago, our hotel is an ideal location for travelers visiting nearby attractions such as Yorktown Mall, Oakbrook Mall, Drury Lane Theatre, Oakbrook Terrace, and downtown Chicago. Chicago s O Hare International Airport is (ORD) 6 miles and Chicago Midway International Airport (MDW) is 15 miles from the hotel.All rates include our daily hot Express Start Breakfast. Our hotel guest rooms include 32' flat panel HDTVs and free wired and wireless HSIA while our suites include microwaves, refrigerators and sofa sleepers. To make your stay more relaxed and comfortable enjoy our state-of-the-art fitness center and indoor heated pool. Stay connected in our 24-hour business center. Families can enjoy the Holiday Inn Express & Suites Chicago Airport West - O Hare s easy access to many Chicago attractions such as Brookfield Zoo, Wrigley Field, U.S. Cellular Field, Soldier Field, United Center, Field Musuem, Navy Pier and the Magnificent Mile by car or by Chicago s public transportation system. ... more   less 
Number of rooms
135

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