We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Hotel & Suites Chicago Airport West

Certificate of Excellence
Hotel website
Hotel deals
200 South Mannheim Road, Hillside, IL 60162
Special Offer
Exclusive Offer–Save 10%
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Holiday Inn Express Hotel & Suites Chicago Airport West
View Map
Add Photo Write a Review

162 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    77
    50
    21
    6
    8
See reviews for
48
23
15
44
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (162)
  • Mar-May only
    (35)
  • Jun-Aug only
    (67)
  • Sep-Nov only
    (42)
  • Dec-Feb only
    (18)
All months
Dallas, Texas
Level Contributor
91 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It is a nice hotel, nothing spectacular, but the staff was very friendly and helpful. Breakfast is the exact same as ever other Holiday Inn Express,very serviceable. Though the hotel itself is in a nice retail development, the surrounding areas aren't quite as nice.

Was this review helpful? Yes
New Delhi, India
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is situated in a clean area with a shopping / eating facilities nearby. The hotel is comfortable with 24 hour availability of cold / hot water, tea and coffee. This was a great facility. The staff was very helpful and did all they could to make our stay comfortable. We were not driving hence were dependent on the... More 

Was this review helpful? Yes
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 23, 2015

We were recently driving from Denver to Toronto and decided to stop for the night in Chicago and do a bit of sightseeing in downtown the following day. It was July 02 and most downtown hotels were full and pricey as one would expect close to the July 04 holiday. We booked one night and were not sure what to... More 

Was this review helpful? Yes
San Diego, California
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed July 11, 2015

I have stayed here several times a year for the past 5 or so years while visiting my mom at a nursing facility in nearby Oak Park. This hotel is by far nicer and more convenient as far as amenities than the few small Oak Park hotels, including having nearby stores like Target to get stuff I may need for... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review

Dear Jan S, Thank you very much for your continued patronage and loyalty for our hotel over the years. Please accept our sincere apology for the inconvenience you encountered with the cleanliness of our rooms. Yes you are correct, wear and tear will always get the best of any hotel and ours is not an exclusion. Rest assured that your... More 

Grove City, Ohio
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 27, 2015

We have stayed at this hotel at least seven times in the last four years while visiting family in Chicago and have never been disappointed. The staff is always very pleasant and our room always very clean and comfortable. Their breakfast has a nice variety and is very good. We will continue to stay at this hotel in the future... More 

Was this review helpful? Yes 2
HIChicagoWest, Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review

I am so thankful that you have chosen to continue and stay at our hotel these past few years. As always, your feed back and your loyalty means so much to us. We look forward to seeing you in many more years to come. We at the HIE, wish you an your family a Happy 4th of July this year.... More 

Cleveland, Ohio
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 26, 2015

Stayed here for a couple of days during the week.. Hotel was clean and has all amenities (hair dryer, iron, etc). Staff was friendly, CTA train station nearby at forest city transit center. Took the train to the city each day. Great hotel for low key no frills Chicago stay!

Was this review helpful? Yes 2
HIChicagoWest, Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review

We are glad you enjoyed staying at our hotel and everything we had to offer. Thank you so much for your feed back. We hope to see you again? Take care and enjoy the rest of the summer. More 

Dayton, Ohio
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 24, 2015

Our family stayed here for 4 nights and we were very pleased! The staff was very friendly and helpful! We traveled into Chicago every day for our vacation and the hotel shuttle was very helpful because it took us to as well as picked us up from the CTA subway each day! Shuttle was easy to schedule. Free breakfast offered... More 

Was this review helpful? Yes 1
HIChicagoWest, Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review

We are happy that you and your family had a great time during your vacation. Allowing us to help within that time frame, means so much to us. Thank you for giving us the opportunity to serve your needs. I also want to thank you for your comments. It is good to know that our team is doing their best... More 

Bryan
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 23, 2015

Decent place but should be for the high price , but things like wireless not reaching the rooms or even the breakfast place will annoy you. Close to airport and not far from downtown. That's all I got. It's s hotel so not too many things to say to get this done.

Was this review helpful? Yes
HIChicagoWest, Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review

Thank you for staying at our hotel. We always make the effort to keep our guests as happy as we can. Guest satisfaction is our number 1 goal. We hope you give us another chance in the future, to make that stay better than previous one. Thank you for your feed back. More 

North Canton, Ohio
Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed June 22, 2015

My wife booked a room with two queen beds for a two night stay through HIE's website.The location was further from downtown than we wanted but we chose this since parking was free and it was located off I-290. The hotel's website said there is shuttle service to O'Hare and also to the blue line of the "L" into Chicago.... More 

Was this review helpful? Yes
HIChicagoWest, Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review

Thank you for staying at our hotel. I am so sorry that the sofa bed wasn't what you expected to be. We are making changes, so that any one else staying with us has a greater experience. We appreciate you taking the time to let us know what needs improvement. We will continue to make the changes necessary, so that... More 

iowa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 14, 2015

Remember that stacys resturant is closed on sunday. do not go to tgif fridays in lombard ill worst place ever. shuttle was late . room was small. great breakfast! listen close front desk hard to understand

Was this review helpful? Yes
HIChicagoWest, Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review

Thank you for staying with us and for your feed back. I am sorry that our shuttle was late picking you up. I don't know how we failed to be there on time but rest assured, we will be more careful reserving the shuttle, so that what happened to you, will not happen to anyone else. We are also going... More 

Questions? Get answers from hotel staff and past guests. Ask a question

77 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (30)
Viewed
Room/suite (12)
Viewed
Bathroom (7)
Viewed
Hotel & grounds (2)
Viewed
View from room (1)
Viewed
Pool/beach area (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (47)
Viewed
Room/suite (12)
Viewed
Family/play areas (2)
Viewed
Business center/function rooms (9)
Viewed
Hotel & grounds (3)
Viewed
Pool/beach area (4)
Viewed
Dining (2)
Viewed
Other (15)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Hillside
Show Prices
Show Prices
Show Prices
O'Hare
Holiday Inn Chicago O'Hare
Holiday Inn Chicago O'Hare
#121 of 178 in Chicago
3.5 of 5 stars 464 reviews
Hilton Garden Inn Oakbrook Terra...
#4 of 8 in Oakbrook Terrace
4.0 of 5 stars 436 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay