We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Hotel & Suites Chicago Airport West

2.5 of 5
200 South Mannheim Road, Hillside, IL 60162
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Holiday Inn Express Hotel & Suites Chicago Airport West
Ranked #1 of 3 hotels in Hillside
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

74 reviews from our community

    Trip type
Traveler rating
    33
    28
    8
    2
    3
Date Rating
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 10, 2013

Like all my other stays I don't need a lot. I ask for clean and nice. Great stay, staff was awesome, clean, free breakfast. A Great stay. The entire staff was great but Jeff tried extra hard to make it a great stay and the other staff was right there with him. There is restaurants right there which was convenient.... More

Was this review helpful? Yes
Carlos M, Front Office Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review
May 20, 2013

We are pleased that we met your expectations here at the Holiday Inn Express Hillside location. We are always striving to improve our standards and are committed to making sure every guest experience is a good one. More

Turin, Italy
1 review
3 of 5 stars Reviewed May 2, 2013

I rented room 220 at a rate of $140/night, because I'd experienced a power outage at home and needed somewhere to comfortably, finish some projects. I was so disgusted by stains in the chair I opted to sit on the table to work instead. Upon further inspection dust bunnies were all over, on the light bulbs, shades, tables, coffee maker,... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review
May 16, 2013

Dear Dee A, Thank you for taking the time to write your review. We do apologize for any inconvenience that you have experienced with your room. We will follow up with the executive housekeeper to ensure that similar incidents won't happen again. Thank you again for staying with us and we hope to serve you in the future. Regards, Brenda... More

West Yorkshire
Top Contributor
84 reviews 84 reviews
23 hotel reviews
Reviews in 50 cities Reviews in 50 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 26, 2013

I use this hotel every year and always the service is great and as a Priority Club Platinum Member and a returning customer always get upgraded to a suite complimentary. The staff are always friendly and helpful, the breakfast is included and starts at 6am so gives me time to eat before flying. The Pool area is good to chill... More

Was this review helpful? Yes
Carlos M, Front Office Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review
May 20, 2013

It's good to hear a job well done, thank you. We are always trying to make all of our guest feel welcome and at home. We know as a Platinum Member you travel alot and if you can't go home we want you to feel like you are at home. Looking forward to seeing you next year! More

hillside
1 review
1 of 5 stars Reviewed April 15, 2013

The hotel accomodation is good, free breakfast included in price, but, the proximity to a railroad makes impossible to have any rest. Every morning at 4 AM there was passing the train that woke me up always. There are big roads and the 290 interstate near around as as well that contribute to this noisy ambience. Furthermore, one of the... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review
April 29, 2013

Dear Leslie O, Thank you for writing a review about your recent stay with us. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. I would like to offer a sincere apology for the inconvenience the outside noises had caused you. I... More

Jackson, Michigan
Top Contributor
51 reviews 51 reviews
16 hotel reviews
Reviews in 21 cities Reviews in 21 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 5, 2013

it just won't be a favorite for business travel to this area. Handicap parking is just two spots--that I saw. Maybe more I missed? Breakfast is typical HEI fare. Rooms are nice and comfortable. Rooms in the low numbers are to the south and away from 290. Even room number front Mannheim.

Was this review helpful? Yes
Carlos M, Front Office Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review
May 20, 2013

I see that you were a little disappointed in the number of spaces for handicap parking for. You are right there are only to however, if need you can always park to the left of the door with no problems or towing. We are always striving to make our guest stay pleasant no matter how big or small the problem... More

Houston, Texas
Top Contributor
156 reviews 156 reviews
138 hotel reviews
Reviews in 110 cities Reviews in 110 cities
123 helpful votes 123 helpful votes
5 of 5 stars Reviewed April 5, 2013

This was an excellent 3 day stay. Check in was fast and east with a pleasant front desk staff. Rooms are large and clean. Microwave and fridge, and flat screen TV with about 100 crystal clear channels. The work area was well lit and large with convenient electrical outlets. The free internet was fast and reliable. The bed was a... More

Was this review helpful? Yes
Carlos M, Front Office Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review
May 20, 2013

We are pleased that your check in was a pleasant one. We greet you with a smile and always make sure that your experience at the Front Desk is a good one. Anytime you are in Chicago please do not hestiate to come back to see us, we will be waiting! More

Madison, Wisconsin
Top Contributor
51 reviews 51 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed March 10, 2013

I stayed here for two 3-night stretches and one stay was a lot more pleasant than the other. The first time I was put in a room on the first floor next to the great room (breakfast area) and on the side of the hotel facing the street. The road noise was pretty horrible, and being near the lobby meant... More

Was this review helpful? Yes
sharon t, Front Office Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review
March 11, 2013

Thank you for your time in completing our Feedback Form and bringing this matter to our attention. We sincerely hope that you will have no further cause for any complaint in our service and hope you are satisfied with the corrective action taken by us. Your comments will help us serve you and all our guest better in the future.... More

W MI
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed February 15, 2013

I would have given this hotel 5 stars but we booked a park and stay and had unacceptable front desk service. We checked in on Saturday and said we had booked a park and stay and that we would need transportation the next morning at 6:15am. We were informed that the shuttle did not start until 7am. Our mistake, we... More

Was this review helpful? Yes
IHGCare, Director of Sales at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review
February 28, 2013

Dear berly1657, Thank you for taking the time to write a review about your recent stay with us. It's nice to know that you liked our breakfast. Please accept our sincerest apologies for the unacceptable service you have received from our front desk staff regarding the shuttle service. Your comments are being reviewed by the hotel's management and appropriate action... More

Florissant, Missouri
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed February 7, 2013

I spent two days there recently on a business trip that to Oakbrook. This Holiday Inn was only 10 minutes away, but the room was $50-60 less per night than other Hotels in Oakbrook. It was clean, and the staff was friendly. It is right on a major road, so there was considerable traffic noise at night. I'd stay again... More

Was this review helpful? Yes
sharon t, Front Office Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review
March 11, 2013

Thank you for sparing your time in completing a survey. We sincerley hope that you will have no further cause for complaint in our service and hope you are satisfied with the corrective action taken by us. Here at the Holiday Inn Express West Ohare we are actively working to improve service levels and your feedback will help. Just a... More

Seattle, Washington USA
Top Contributor
52 reviews 52 reviews
36 hotel reviews
Reviews in 35 cities Reviews in 35 cities
92 helpful votes 92 helpful votes
3 of 5 stars Reviewed January 19, 2013

Stayed here on a business trip; I don't think I'll stay here again. Pros - Convenient location, easy access to freeway and O'Hare. - Walking distance to some chain restaurants and some stores (Target, Michael's, etc.) - Attentive, responsive staff Cons - Noisy neighborhood- an arterial street and railroad runs near it; the train kept me up. Tip: ask for... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review
February 9, 2013

Dear x2fr, Thank you for taking the time to relay your comments regarding our property during your recent stay. We are happy to read you found our location convenient, however, we regret that your stay was negatively impacted by the noise from the street and railroad. We apologize for any inconvenience this has caused you. We know you have many... More

BEST WESTERN PLUS Chicago Hillside
Great value on a similar hotel
Hillside, IL
3.5 of 5 stars 73 Reviews
Show Prices
Still looking for a hotel?
Also consider these accommodations in or near Hillside
BEST WESTERN PLUS Chicago Hillsi... 3.5 of 5 stars 73 reviews Hampton Inn Chicago/Westchester ... 4.0 of 5 stars 83 reviews Hilton Garden Inn Oakbrook Terra... 4.5 of 5 stars 234 reviews Hilton Chicago Oak Brook Suites 4.5 of 5 stars 299 reviews
Show Prices ABS:HotelCheckRates-d90600?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d88078?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d224380?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d87946?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 3 hotels in Hillside, ranked by popularity

Been to Holiday Inn Express Hotel & Suites Chicago Airport West? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Holiday Inn Express Hotel & Suites Chicago Airport West

Also Known As:
Holiday Inn Express Hotel And Suites Chicago Airport West
Address: 200 South Mannheim Road, Hillside, IL 60162
Phone Number:
Region: United States > Illinois > Hillside
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kids Activities Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Hillside
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Located minutes from Downtown Chicago along I-290, our new Holiday Inn Express & Suites Chicago Airport West - O Hare is near some of the nation s top companies, including Westbrook Corporate Center, Actuant, SAP, Navistar, Ace Hardware and Loyola Medical Center, and with easy access to Chicago s main highways, including I-88, I-294, and I-355.Situated in suburban Chicago, our hotel is an ideal location for travelers visiting nearby attractions such as Yorktown Mall, Oakbrook Mall, Drury Lane Theatre, Oakbrook Terrace, and downtown Chicago. Chicago s O Hare International Airport is (ORD) 6 miles and Chicago Midway International Airport (MDW) is 15 miles from the hotel.All rates include our daily hot Express Start Breakfast. Our hotel guest rooms include 32' flat panel HDTVs and free wired and wireless HSIA while our suites include microwaves, refrigerators and sofa sleepers. To make your stay more relaxed and comfortable enjoy our state-of-the-art fitness center and indoor heated pool. Stay connected in our 24-hour business center. Families can enjoy the Holiday Inn Express & Suites Chicago Airport West - O Hare s easy access to many Chicago attractions such as Brookfield Zoo, Wrigley Field, U.S. Cellular Field, Soldier Field, United Center, Field Musuem, Navy Pier and the Magnificent Mile by car or by Chicago s public transportation system. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Orbitz, Booking.com, Travelocity, Expedia, Venere, Hotels.com and Priceline so you can book your Holiday Inn Express Hotel & Suites Chicago Airport West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Holiday Inn Express Hotel & Suites Chicago Airport West, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Holiday Inn Express Hotel & Suites Chicago Airport West
Enter dates & see best prices* (from our partners)
Show Prices