We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Hotel & Suites Chicago Airport West

Certificate of Excellence
Hotel website
Hotel deals
200 South Mannheim Road, Hillside, IL 60162
Special Offer
Save 10-30%
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Holiday Inn Express Hotel & Suites Chicago Airport West
Professional photos View all
Browse nearby
Holiday Inn Express Hotel & Suites Chicago Airport West
Write a Review

150 reviews from our community

Traveler rating
    75
    44
    19
    5
    7
See reviews for
41
21
15
43
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (150)
  • Mar-May only
    (35)
  • Jun-Aug only
    (55)
  • Sep-Nov only
    (42)
  • Dec-Feb only
    (18)
All months
Milwaukee, Wisconsin
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

I do not usually stay at Holiday Inn's but all the other hotels were too expensive. It's a good price for the area. The check-in was chaotic because there was some sort of event going on. Being next to a major road way, it's a little noisy but it's barely noticeable if you keep the air/heat on. The curtains were... More 

Was this review helpful? Yes
HIChicagoWest, Guest Service Agent at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review

We are glad we've exceeded what you expected from our hotel. Thank you for your feed back and for letting us know on what areas to improve with. We hope this is not the only time we get the pleasure to have you in our hotel? More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Based on tripadvisor, as wellicht as many points collect staying in another Holiday Inn express, I was expecting to get a room vloer at the vending machines or elevator. It was a great surprise that it was the last room on the 5th floor, nice and quiet. Even the request to check out later than 11 o'clock was granted. Everybody... More 

Was this review helpful? Yes
Metro Minneapolis-Saint Paul, Minnesota
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 14, 2015

To call this an O'Hare airport hotel is a significant misrepresentations. The hotel is located in suburban Hillside, Illinois ... 10 plus miles from O'Hare. Upon arrival at O'Hare, we were told the the shuttle would be there to pick us up in about an hour (!!!!) so we took a taxi. The taxi ride cost us $45 before the... More 

Was this review helpful? Yes 1
HIChicagoWest, Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review

We apologize the location of our hotel is not what you expected. Due to the expansion of O'Hare Airport, many of the neighboring towns cater to the airport. We are located in the Hillside Town Center, which also has other shops and restaurants. We hope you did enjoy your stay at the hotel. More 

Maitland, Florida
Top Contributor
119 reviews 119 reviews
36 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed April 11, 2015

This is a good option if you just need a place to sleep. It's an average property with great service. Don't expect any bells or whistles though. The driver to the airport was awesome I wish I remembered her name.

Was this review helpful? Yes
HIChicagoWest, Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review

Thank you for staying with us. We hope to see you again if you need a hotel in our area. More 

Senior Contributor
28 reviews 28 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 5, 2015 via mobile

Stayed here for one night. The first room we were given smelled like someone smoked in it. Jeanette at the front desk was very helpful on getting us a new room. This is a true sign of good customer service. Shame on the smoker that couldn't walk outside. The hotel is located conveniently next to the highway. This made it... More 

Was this review helpful? Yes
HIChicagoWest, Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review

We apologize for the smoking issue. We are happy our staff was quick to fix this for you. We are happy you enjoyed the rest of your stay and hope to see you again soon. More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 30, 2015

First of all, this place is conveniently located near OHare and you can leave your car there for the week. They will shuttle you to and pick you up from the airport. (You have to pay the parking fee but it's still way cheaper and more convenient than airport parking). Second, they are sooo nice here. I called to schedule... More 

Was this review helpful? Yes
HIChicagoWest, Front Office Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review

Thank you so much for your kind words. I am happy to hear that John was able to assist when you really needed the help. I also wanted to say thank you for staying at hotel and for giving us such a great review. Have your self a pleasant one. More 

Fishers, Indiana
Top Contributor
106 reviews 106 reviews
18 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed March 23, 2015

Overall, needs a fresh, clean update. It's age shows. Good breakfast in the morning. Clean bathrooms. I would have given it a 2 for the building and decor, except the staff was extremely friendly and helpful. Not quiet. There was a school group there and they were up late, slamming doors, yelling down the hallways...had to keep the tv on... More 

Was this review helpful? Yes
HIChicagoWest, Front Office Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review

Thank you for your feed back. We are working on keeping our hotel up to date. As for the school group, it was just a one time stay. Our hotel is always quiet for the most part. Thanks again for choosing us. More 

Ann Arbor, Michigan
Contributor
12 reviews 12 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed February 22, 2015

I stayed here while my daughter was at a college visit at nearby Dominican University. I was skeptical because I didn't know the area, and I was worried that since it advertised as "airport" that I'd be under the flight patterns of departures and landings. I was wrong on both counts! Easy on/Easy off of 290, safe area, super clean,... More 

Was this review helpful? Yes 3
Bellwood, Illinois
1 review
1 of 5 stars Reviewed February 15, 2015

Be careful of their alleged "incidentals" charges. They will take your money without so much as a call to notify you of their findings. I had a kid's birthday party there, which of course included food and as expected kids aren't necessarily the easiest to prevent from making a mess. And I agree the room was a mess! Primarily because... More 

Was this review helpful? Yes
HIChicagoWest, General Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review

I am sorry to hear of the frustration regarding the additional charges to your room. As a hotel we provide sleeping room for our guest, not party rooms for kids birthdays. Damage is determined not only by broken items but also by stained linen that will need to be replaced or excessive cleaning that will cause us to take the... More 

Contributor
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 27, 2015

I stayed in this hotel for 2 nights for leisure , it was very good , it is 15 mines from the airport , got all food places u need to have in chicago , the only thing it is far from Chicago the city but it is very near to the high way. the room was big with 2... More 

Was this review helpful? Yes
HIChicagoWest, General Manager at Holiday Inn Express Hotel & Suites Chicago Airport West, responded to this review

Thank you for staying with us. I am so happy you enjoyed your stay. We work hard to create a relaxing environment for all our travelers. More 

Questions? Get answers from hotel staff and past guests. Ask a question

59 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (30)
Viewed
Room/suite (12)
Viewed
Bathroom (7)
Viewed
Hotel & grounds (2)
Viewed
View from room (1)
Viewed
Pool/beach area (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (29)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (3)
Viewed
Business center/function rooms (6)
Viewed
Pool/beach area (2)
Viewed
Family/play areas (1)
Viewed
Dining (1)
Viewed
Other (10)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay