We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Courtyard Chicago Highland Park/Northbrook

Hotel website
Hotel deals
Hotel packages
1505 Lake Cook Road, Highland Park, IL 60035
Special Offer
Ravinia Picnic Package
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Courtyard Chicago Highland Park/Northbrook
Professional photos View all
Browse nearby
Courtyard Chicago Highland Park/Northbrook
Add Photo

52 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    20
    17
    11
    2
    2
See reviews for
14
12
5
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
  • All months
    (52)
  • Mar-May only
    (19)
  • Jun-Aug only
    (12)
  • Sep-Nov only
    (12)
  • Dec-Feb only
    (9)
All months
Curacao
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I would recommend this hotel to our customer. Friendly staff, had one little issue with the room as we got near the highway which you couldnt sleep. Bit the front desk staff took action and make a change of the room the same time as requested. Nearby some store and a mall so its very convient

Was this review helpful? Yes
Stephanie P, General Manager at Courtyard Chicago Highland Park/Northbrook, responded to this review

Thank you so much for your kind words on our entire Hotel Team! They take great pride in keeping the hotel clean and in excellent condition for every guest to enjoy their stay. I am delighted that the team was able to assist in offering a quieter room location to enjoy the stay. We appreciate that you recognized the entire... More 

Paramus, New Jersey
Level Contributor
60 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed May 26, 2015

We had a lovely weekend in the Chicago area. This hotel is about 25-35 minutes without traffic from downtown Chicago. It is however less than five minutes away from the Chicago Botanical Gardens, which are breathtaking. The hotel is clean, the staff very pleasant and helpful. There is a Starbucks where you can get breakfast and sandwiches, but no restaurant... More 

Was this review helpful? Yes 1
Stephanie P, General Manager at Courtyard Chicago Highland Park/Northbrook, responded to this review

Thank you so much for your fantastic review of your visit at the Courtyard Highland Park/ Northbrook. We are thrilled you enjoyed our location, clean rooms and hospitality from the heart! Our Bistro has great seasonal items on the menu for both breakfast and dinner with a fabulous bar. We thank you for taking the time to share your great... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 20, 2015

Very nice hotel, and staff. Pretty courtyard away from the traffic and bustle, nice pool, and very nice small restauran/cafe in the lobby. Stayed with family in a two room suite with a connecting room, which was perfect for us.

Was this review helpful? Yes
Stephanie P, General Manager at Courtyard Chicago Highland Park/Northbrook, responded to this review

Thank you so much for such a great review! Truly appreciate that you recognized are hardworking staff and happy that we made the mark with you on your recent stay! The entire team at the Courtyard Highland Park/ Northbrook looks forward to hosting you if your travel brings you back to the North Shore Area. All the best, Stephanie Portrey... More 

Ohio
Level Contributor
69 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed May 19, 2015

We like Marriott hotels. They are usually well located, well staffed, clean, and comfortable. This one does not live up to standard. The rooms need refurbished, although they are clean. The front desk doesn't seem to have it all together. We were in Chicago for a wedding and about 20 of us were guests at the hotel. A shuttle was... More 

Was this review helpful? Yes 1
Stephanie P, General Manager at Courtyard Chicago Highland Park/Northbrook, responded to this review

Thank you so much for reaching out to express your concern regarding your recent stay with us. First, I appreciate that you have voiced your concerns as this is a great time to address the incident to only improve our guest experience during an entire stay. The items you referenced are not the norm of our hotel. The associates do... More 

Chicago, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 18, 2015

Stayed here one night. Front desk clerk was very unsure with the hotels computer. Asked for a courtyard view and he seemed to try but could not accommodate a simple request. Also asked for extra towels and they never brought them. Rooms are very small. Still seems like a '80s hotel even with the remolding.

Was this review helpful? Yes
Stephanie P, General Manager at Courtyard Chicago Highland Park/Northbrook, responded to this review

I appreciate that you have voiced your concerns during your stay as we only want to make sure that we can learn and continue to develop our team. Next time that you are in the North Shore Area, please let me know as I would be delighted to host you again. Our hotel recently went through a multi-million dollar renovation... More 

Burlington, Vermont
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 15, 2015

We were here for a graduation and had to make several changes to our reservation. Staff was very helpful. Rooms were clean. Poll was very nice. It was great to be able to open the doors to the balcony. Only downside was quite a bit of noise from the highway even though we had an inside room.

Was this review helpful? Yes
Stephanie P, General Manager at Courtyard Chicago Highland Park/Northbrook, responded to this review

Thank you so much! We hope the graduation trip was very memorable and you enjoyed your time with your graduate. Wow, what a fantastic raving review of the hotel! We truly appreciate your kind words as we strive to deliver the absolute best for each guest stay. Thank you for taking the time to recognize our associates for their hard... More 

New York, NY
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed April 28, 2015

We stayed here because it was close to family. The negatives first: the sofabed was a typical ie terrible sleeping experience. We kept it folded and slept on it closed instead. The king bed was only tolerable. The restaurant is only open for breakfast and dinner (no other room service) and dinner took an unreasonably long time to prepare --... More 

Was this review helpful? Yes
Stephanie P, General Manager at Courtyard Chicago Highland Park/Northbrook, responded to this review

Thank you so much for the raving review! We love our location and so delighted you do as well. It truly means a lot to hear that you were impressed with our staff. I am very proud of them, but when guests recognize them it means that much more to our team! We look forward to welcoming you back to... More 

Algoma, Wisconsin
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed March 23, 2015

Nice hotel for the price. Lobby was very nice. Staff was friendly. Shower was great. Nice hot water. Rooms were clean. Beds were a little soft but overall very nice. Pool area was very clean. Our room had a fridge, which is always a bonus.

Was this review helpful? Yes
Stephanie P, General Manager at Courtyard Chicago Highland Park/Northbrook, responded to this review

Thank you so much for your review! Our associates take great pride in their work and we appreciate your kind words to their efforts to supply the best possible stay. We are very delighted to hear that you enjoyed the lobby space along with the overall experience. We look forward to welcoming you back to the hotel. All the best,... More 

West Lafayette, Indiana
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 25, 2015

We stayed here overnight during the summer, after a day in the city, and before attending a concert at Ravinia. We paid less than we would have in a double room in any other hotel, and got a suite! The king sized bed was very comfortable, and the kids didn't mind the fold out sofa, either. The bathroom was spacious,... More 

Was this review helpful? Yes 1
Stephanie P, General Manager at Courtyard Chicago Highland Park/Northbrook, responded to this review

Thank you so much for reviewing our hotel! It truly means a lot to hear that you were impressed with our staff. I am very proud of them, but when guests recognize them it means that much more to our team! I am going to review these wonderful comments with our associates that assisted during the Ravinia Season. Speaking of... More 

Chicago, Illinois
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 6, 2015

We are relocating, and had the pleasure of residing for more than a week at this hotel. The rooms are a typical Courtyard variety, as is the hotel. The exception would be the food offerings, which are extremely palable - even providing Starbucks and cocktails for wear/hungry travellers. The front desk employees are dedicated to service, politely accomadating the most... More 

Was this review helpful? Yes
Stephanie P, General Manager at Courtyard Chicago Highland Park/Northbrook, responded to this review

Thank you so much for your review! Our associates take great pride in their work and we appreciate your kind words to their efforts to supply the best possible stay. We truly appreciate that you recognized our associates and I will share this great feedback with them. As well, I am going to work directly with our Housekeeping Team to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

53 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (51)
Viewed
Room/suite (18)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (7)
Viewed
Dining (2)
Viewed
Business center/function rooms (2)
Viewed
Other (20)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay