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All 2 Highland hotels

Holiday Inn Express Highland

2.5 of 5 Motel   |   20 Central Blvd, Highland, IL 62249
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Ranked #1 of 2 Hotels in Highland
A recent review
5 of 5 stars reviewed 3 days ago
Purpleshoes Carbondale, Illinois
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52 reviews from our community

Traveler rating
    22
    15
    5
    6
    4
See reviews for
13
10
5
13
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Carbondale, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

My husband and I stayed here for 2 nights, and everything was perfect. The room was very clean and comfortable. The staff was especially helpful and courteous. They assisted us with local questions and were always eager to help. Definitely will stay here again. Highly recommended.

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Phoenix, Arizona
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

This is my third stay at the Holiday Inn Express in Highland and I am more and more impressed each time. The rooms are clean, the breakfasts have hot offerings, and the location is central. But what is really special most important thing is how they, (specifically Lori the manager at the front desk, as one example) go above and... More

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Saint Louis, Missouri
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed August 19, 2014

The only things good I can say about my room include soft sheets, spacious, large refrigerator. I would NEVER stay here again. First I found a dirty sock on the dresser, next was a black hair on the sheets, and finally (and most importantly) were the bugs. At night I killed a very small beetle on the wall next to... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Highland, responded to this review

Dear Brittany J, Thank you for writing a review regarding your recent stay. We're glad that you found the room spacious, and the bed was to your liking. On the other hand, we regret that certain aspects of your stay, in particular the air conditioning system and water temperetaure prevented you from fully enjoying your time at the hotel. Please... More

Davenport, Iowa
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 29, 2014

Nice and clean hotel that was great for us and our two dogs. Enjoyed dinner at a good family restaurant (called "Farmers") right across the parking lot and a satisfying breakfast provided in the lobby the next morning. Pool looked nice although we didn't use it.

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Nashville, Tennessee
Top Contributor
88 reviews 88 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 18, 2014

I normally stay at Hilton properties but there was not one close where I was going to be working so I decided to stay here. Great decision! Very clean and fresh, the beds were very comfortable and the staff was extremely nice. I won't be so hesitant to stay at a HIE in the future!

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Crawfordsville, Indiana
Contributor
20 reviews 20 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 28, 2014

There aren't a lot of lodging choices in Highland, but this is a nice option. Pros: - The staff was VERY friendly, and that made it a good experience. - The "Smile of a Child" TV station was available at this location. Nice to have a safe and enjoyable children's viewing option! - Comfortable beds - CLEAN - Right across... More

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select h, Manager at Holiday Inn Express Highland, responded to this review

Dear Amy D, Thank you so much for taking the time to give us your feedback. We are so glad that you enjoyed the TV channel selections and our location. We are always striving to deliver great customer service and thank you so much for letting us know that we are meeting our goal. We are happy that your stay... More

Goffstown, New Hampshire
Top Contributor
133 reviews 133 reviews
12 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed May 13, 2014

This was our first time at a Holiday Inn Express. We have a small dog, so we need places that are pet friendly. There was a charge of $20 for the pet; also, there was a free full breakfast served from 6-9am. It was very good. Not your typical coffee and Danish (if you're lucky). The room was very clean... More

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select h, Manager at Holiday Inn Express Highland, responded to this review

Dear Charlie 03045, Thank you for taking the time to let us know how we are doing and what areas we can improve. We are glad that we were able to accommodate you and your pet while you were traveling in the area. We are happy you were able to enjoy our free breakfast as well as try out our... More

Summerville, South Carolina
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 1, 2014 via mobile

Thank's to all! We spent Easter weekend at your location. We went to see our children & 3yr old grandson who we hadn't seen in 2yrs. We invaded your space yet you never complained or reprimanded us.We had an Easter egg hunt with him on your front lawn. Grandmommy (me) played chase with him up & down the halls and... More

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select h, Manager at Holiday Inn Express Highland, responded to this review

Dear MelodyW1, We cannot thank you enough for your kind words and feedback. Receiving feedback like this assures us that we are accomplishing our goal of delivering great customer service. We are so glad that we were able to contribute to making your Easter holiday so enjoyable. We are happy that we were able to make the hotel a home... More

Topeka, Kansas
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed March 21, 2014

I've always been a Marriott girl, but stayed recently in a couple of different Holiday Inn Expresses on a cross-country move because the chain is pet friendly. The staff at the hotel was very accommodating and friendly. The rooms were clean, the rates were excellent and the hot breakfast was very good...and free!!! I might just become a Holiday Inn... More

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select h, Front Office Manager at Holiday Inn Express Highland, responded to this review

Dear ShayB27, Thank you for taking the time to leave us such a rewarding review. We love to hear that your stay was so enjoyable. We are glad you were able to take advantage of some of amenities such as the free hot breakfast, and our pet friendly rooms. We hope that you continue to choose Holiday Inn Express and... More

Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 2, 2013

We were in Highland for a family wedding and really enjoyed our 4 day stay an Hilton Place, Highland. The staff was extremely helpful, breakfast was typical for the free breakfast thing - coffee really needed to be stronger though. Rooms were clean and beds were super comfy. Ice tea and water and cookies were available at checkin. Very accomodating.

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Additional Information about Holiday Inn Express Highland

Address: 20 Central Blvd, Highland, IL 62249
Phone Number:
Location: United States > Illinois > Highland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Highland 2.5*
Number of rooms: 60
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Also Known As:
Holiday Inn Express Highland Hotel Highland
Holiday Inn Highland

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