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All 5 Harvey hotels

Quality Inn & Suites Harvey

2.0 of 5 Hotel   |   16920 South Halsted Street, Harvey, IL 60426 (Formerly Baymont Inn & Suites Harvey)
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Ranked #1 of 5 hotels in Harvey
A recent review
3 of 5 stars reviewed 1 week ago
kathy h Dolton, Illinois
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  • Reviews (23)
  • Photos (28)
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23 people have reviewed this hotel

Traveler rating
    8
    8
    2
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    3
See reviews for
6
3
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8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Dolton, Illinois
2 reviews
3 of 5 stars Reviewed 1 week ago

Heather was every helpful was looking for a place to stay so the kids could end the summer with night at the Quality Inn& Suite.Heather gave me a great room for a wonderful price then the morning came I guest the holtel was fill to it's compactly and Heather I met the night before came very unprofessional, rude and very... More

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Ohio
1 review
2 of 5 stars Reviewed 1 week ago via mobile

The man at the front desk was EXTREMELY rude and disrespectful! The photos that were posted on here were very misleading. The pool is the size of a kiddie pool and very dirty. I'm very disappointed with the way the staff treats customers and will probably never stay here again. Please hire people who actually care about their job.

Was this review helpful? Yes
Orlando, Florida, USA
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff's customer service is over the top and main reason for returning. Excellent customer service overall, especially if Heather, Charmaine and Shawninay are on duty for check-in, housekeeping and check-out. So glad that hotel management allows this capable staff the ability to make discretionary decisions if any problem arises. They handled all of my issues expertly. Cannot pay enough... More

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QualityMotel6DaysInn, General Manager at Quality Inn & Suites Harvey, responded to this review

Thank you for the good reviews.Trust us sensitivity of the firm alarm is not the issue.We have upgraded our system recently as every thing is good as per the code.We do have sometimes guests ,who smoke in no smoking rules or use very hot shower and leave the door open.That triggers the alarm.We had fire chief visit us and told... More

Posen, Illinois, United States
2 reviews
1 of 5 stars Reviewed 2 weeks ago

Pool too small, not enough double bed rooms, hotel was unprofessional, rude and unapologetic with mishaps, management when having issues tried to hide who was part of management, staff failed to wear name tags, tried to conceal cooperate office's informtion

Was this review helpful? Yes
QualityMotel6DaysInn, General Manager at Quality Inn & Suites Harvey, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that... More

1 review
2 of 5 stars Reviewed 2 weeks ago

Personally my room was nice for the price. However, the service from the front desk was very bad. They seem to be us against them! The front desk people wouldn't give us their managers name and none of them had name tags. Now I know why. Customer service at its worst

Was this review helpful? Yes
QualityMotel6DaysInn, General Manager at Quality Inn & Suites Harvey, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. More

West Chester, Ohio
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I was very happy with our stay here. For a "budget" hotel, it was very clean, shower had a lot of pressure and drained normally (this is not always the case in hotels), internet was fast, and staff was very helpful.

Was this review helpful? Yes 1
QualityMotel6DaysInn, General Manager at Quality Inn & Suites Harvey, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your... More

Tampa, Florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 15, 2014

Made reservations at this one after cancelling at a hotel down I294. Overall the room was comfortable and the staff good. I must say the breakfast they had available every morning were outstanding! Wifi was good.

Was this review helpful? Yes 1
QualityMotel6DaysInn, General Manager at Quality Inn & Suites Harvey, responded to this review

Thank you for taking time to review us.We have been the number 1 in our area since the time we have opened this Hotel and we are proud of this.Shall be looking forward to seeing you again. More

Easton, Pennsylvania, United States
Contributor
19 reviews 19 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 12, 2014

We stayed at this hotel, with not much in the way of expectations, boy were we surprised. The hotel was very clean and even smelled clean, the breakfast was good, the workers at the hotel were very cordial, and always inquired as to our comfort and extra needs, which they could attend to. For the price I would rate this... More

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QualityMotel6DaysInn, General Manager at Quality Inn & Suites Harvey, responded to this review

Thank you for taking time to review us.Such words do help us in bringing in more improvements. We are also known for the best service and location.Shall be looking forward to seeing you again. More

Chicago, Illinois
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 22, 2014

was here to stay passing thru town and decided to stay here and i had a great time i could not sleep so i did talk Autumn to death but she was not bother she google things for me and printed out direction i was so thankful she took time out her night to make me feel comfortable thanks autumn

Was this review helpful? Yes 3
Rakesh T, Owner at Quality Inn & Suites Harvey, responded to this review

Thanks for your reviews and your views will be shared with the team.Looking forward to seeing you again. More

Champaign, Illinois
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 29, 2014

we stayed here again for the Easter weekend and our reservations were messed up we ALWAYS reserve the Jacuzzi room but instead we were lead to believe we were getting a deal for the room for 10 dollars less than we normally pay BUT when we checked in we were put in a tiny room on the first floor but... More

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Rakesh T, Owner at Quality Inn & Suites Harvey, responded to this review

I am very sorry the experience you had at my hotel.I assure you I shall take all possible actions to fix the problems.If you decide to come next time I shall make up for all the inconvenience you had. More

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Additional Information about Quality Inn & Suites Harvey

Address: 16920 South Halsted Street, Harvey, IL 60426 (Formerly Baymont Inn & Suites Harvey)
Phone Number:
Location: United States > Illinois > Harvey
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites Harvey 2*
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Also Known As:
Holiday Inn Harvey
Harvey Holiday Inn
Holiday Inn Express Harvey

28 photos of this hotel

Management photos: Courtesy of the property manager

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Pool/beach area (1)
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Room/suite (4)
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Bathroom (1)
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Business center/function rooms (1)
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Dining (1)
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Hotel & grounds (1)
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Other (20)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Quality Inn & Suites in Harvey, IL near Midwest Car MuseumConveniently located just off the intersection of Interstates 80 and 294, the Quality Inn & Suites® hotel in Harvey, Illinois offers easy access to the Midwest Car Museum, South Suburban College and Prairie State College. This Harvey, IL hotel is also convenient to Chicago area attractions like Navy Pier, Soldier Field and Wrigley Field, all of which are a short drive away.The city of Harvey, which goes by the slogan “A New City Rising,” is located at the junctions of four national and multinational railroad lines, as well as major interstates. Businesses in the area include CSX Rail Road, Roadway Trucking, CN Railroad, Ford Motors Assembly Plant and Allied Tub and Conduit.Guests of the Quality Inn & Suites are invited to work out in the fitness center and relax in the indoor heated pool.Additional amenities at this Harvey, IL hotel include:Free hot breakfastFree wireless high-speed Internet accessFree weekday newspaper All guest rooms include a 32-inch television, refrigerator, pillow-top mattress, hair dryer, desk, microwave, coffee maker, iron and ironing board. Some rooms feature kitchen facilities and a whirlpool.This is a non-smoking hotel.The Quality Inn & Suites offers guests a perfect location with warm hospitality in the Harvey, Illinois area. We look forward to your stay. ... more   less 
Number of rooms
76

Questions & Answers

Questions? Get answers from Quality Inn & Suites Harvey staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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