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Quality Inn & Suites Harvey

2.0 of 5
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16920 South Halsted Street, Harvey, IL 60426 (Formerly Baymont Inn & Suites Harvey)
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Quality Inn & Suites Harvey
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Ranked #1 of 5 Hotels in Harvey
A recent review
5 of 5 stars reviewed 1 week ago
James W Orlando, Florida
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50 reviews from our community

Traveler rating
    23
    12
    4
    2
    9
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14
4
3
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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    (19)
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Orlando, Florida
1 review
5 of 5 stars Reviewed 1 week ago NEW

I satyed in the Quality Inn for about two day. The staff always made me feel at home. Everyone was so pleasant. Especially, Kalyn she was a delight, alwys smiling and willing to o the extra mile making sure I was comfortable. I will be staying at the Quality Inn in Harvey everytime I conduct business trips or for personal... More 

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Dolton, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

I stayed in Quality inn in Harvey over the past weekend and I been meaning to do a review but ive just been busy. Thay hotel is great. The breakfast attendant was wonderfule and Shawnnay Was terrific. She is really a great individual to have working for your company. Some people were giving her a bad attitude but she took... More 

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Mansfield, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

This place knows how to treat guest. Arrived early to a very pleasant Shawna who allowed me to check in early & then gave me a courtesy call later to make sure room was ok & it was. Later when I returned I encountered a smiling Latoyia who help me order dinner. Later on that evening I met Kaylin who... More 

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Orlando, Florida, USA
Contributor
11 reviews 11 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Check in was a major improvement over last time my husband and I stayed here. I booked online with choiceprivileges.com and all pre-arrival requests were honored by a smiling LaToyia, even though we were late checking in. Her professionalism makes me so glad I am a Choice Privileges member. LaToyia was very friendly and as she checked us in, she... More 

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2 reviews
3 of 5 stars Reviewed January 29, 2015 via mobile

I stayed at this hotel last weekend. The hotel isn't kept up very well and could be cleaner. My room was spacious. I went down to use the guest laundry. There were clothes that had been sitting in the washer for a while and it smelled horrible. I informed the lady at the desk and she let me do my... More 

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QualityMotel6DaysInn, General Manager at Quality Inn & Suites Harvey, responded to this review

Thank you for taking time to review us.We shall definitely take actions on your points raised.We are known as the best service affordable hotel in the radius of 10 miles.We shall look forward to seeing you again. More 

Tuscaloosa, Alabama, United States
1 review
1 of 5 stars Reviewed January 17, 2015

I was very disappointed with my service here witch is very unfortunate. I have preferred and stayed in Choice hotels for years but this visit may have changed my mind. I reserved two rooms under the friend and family discount. Only one room was discounted the other was full price. I didn't understand what went wrong. The desk attendant Vincent... More 

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QualityMotel6DaysInn, General Manager at Quality Inn & Suites Harvey, responded to this review

I am sorry you had a bad experience at our Hotel.Please understand that if you come as an employee or friend of an employee ,we cannot chnage the reservation.If you give us a chance again we can do a better job in explaining the process. More 

Chicago, Illinois, United States
1 review
1 of 5 stars Reviewed December 15, 2014

Well on Dec. 13 of 2014 I use my phone app. to get a room from Quality Inn & Suite to discover that Vincent the night shift supervisor worker was late for a 7:00am start by 10min with a bad and nasty attitude, Toward me as a customer and very unprofessional to his co-worker Ms.Day the room i asked for... More 

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QualityMotel6DaysInn, Manager at Quality Inn & Suites Harvey, responded to this review

I am extemly sorry for the bad experience you had in our hotel.I promise you appropriate actions will be taken against the staff . More 

Alderson
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 4, 2014

Check-in and out was excellent and the lady that worked the desk was very friendly, room was comfortable and clean...breakfast was good, eggs with gravy and biscuits, milk coffee and juice...nice easy in and out of Chicago...great for business travel.

Was this review helpful? Yes 1
QualityMotel6DaysInn, General Manager at Quality Inn & Suites Harvey, responded to this review

Thank you very much for the kind words.We take pride in give a great service.We shall be looking forward to seeing you again. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 9, 2014

stayed at this hotel this weekend and it was great tha staff was very helpfull and friendly. they have one of the best breakfast i have had at a hotel. will stay here again!!! comfortable bed, great shower and hot breakfast couldnt get any better thakd guys had a blast

Was this review helpful? Yes 1
QualityMotel6DaysInn, General Manager at Quality Inn & Suites Harvey, responded to this review

Thank you for taking the time to review our hotel. Your kind words will go a I have been thinking of writing to you for a long time but never got around it way in further improving our service. We hope to see you again soon! More 

Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed November 9, 2014

Checked into room 311 and the ceiling had water damage around the corners,the heat did not work,iron prints on the carpet. So i was moved to 309 and the tv was not working properly and the door was looked like it was falling apart. I would have took pictures but I just wanted to get out of there. Beware they... More 

Was this review helpful? Yes 3
QualityMotel6DaysInn, General Manager at Quality Inn & Suites Harvey, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.But you know that we donot deserve these comments but got them as... More 

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