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Gurnee Comfort Inn

#2 of 12 Hotels in Gurnee
Certificate of Excellence
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6080 Gurnee Mills Circle E., Gurnee, IL 60031
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1 room 1 guest
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Gurnee Comfort Inn
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123 Reviews from our TripAdvisor Community

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Traveler rating
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7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Boca Raton, Florida
Level Contributor
116 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for 4 nights recently to visit family in the are and chose it because of the Trip Advisor recommendations. We will absolutely stay again. The hotel was very clean and the staff very friendly and responsive. We had a small issue with our room and it was resolved immediately. It's clearly a family friendly hotel with lots of... More 

Was this review helpful? Yes
jay p, Front Office Manager at Gurnee Comfort Inn, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. More 

Illinois
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Lobby was nice, attendant was nice at check in, room was nice, then we go to lay down for bed. Bed was not nice!!! Lump city, everything else about the hotel was nice!!! A lot to choose from at breakfast. So close to the outlet mall and other dining establishments, and also Six Flags!!! Get new beds and I will... More 

Was this review helpful? Yes
jay p, Front Office Manager at Gurnee Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Saint Louis, MO
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for two nights for a family trip to Six Flags. The hotel is in a great location close to shopping, restaurants and right down the road from Six Flags. Room: We called ahead and were offered a upgrade to a king suite or a double suite, we had our pick of either, where was a wonderful thing... More 

Was this review helpful? Yes
jay p, Front Office Manager at Gurnee Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Good price and location for 6 flags. The air conditioner changed noises through the night including screeching sound waking us up a few times and the breakfast, while large and diverse in items, was very bland and well below average. Not necessarily the hotels fault, but due to a storm they lost internet and tv signal for the night. Finally,... More 

Was this review helpful? Yes
jay p, Front Office Manager at Gurnee Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Chicago, Illinois
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Came across Comfort Inn at a previous stay across at the Fair Field Marriott. Due to over booking we decided to give Comfort Inn a try and I have to say we were all very impressed with our stay. Beginning with the Hospitality we received from Jay the General manager, we ended up making it to Gurnee an hour ahead... More 

Was this review helpful? Yes 1
jay p, Front Office Manager at Gurnee Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Morton, Illinois
2 reviews
5 of 5 stars Reviewed 4 weeks ago

From the moment we arrived and until we left, the staff members were very professional and kind. The location is great for going to Six Flags and shopping at Gurnee Mills. We will stay again. They even called after we left and reported a pair of glasses left by my daughter.

Was this review helpful? Yes
jay p, Front Office Manager at Gurnee Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 26, 2015

We stayed here for 4 nights during our son's IL state age group championship meet in RecFlex. The manager Jay and his staff members are very friendly and courteous. On the second day, we found that the refrigerator was not working. We notified the front desk at about 8 PM. The person on duty immediately tried to get contact with... More 

Was this review helpful? Yes 1
jay p, Front Office Manager at Gurnee Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Chippewa Falls, Wisconsin, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 20, 2015

My husband and I stayed here for a 2 day trip to Six Flags. First of all, this hotel is literally a 5 minute drive from Six Flags. Ok, maybe 6 or 7 minutes. We love the fact that we didn't have to drive 10 miles just to get to our hotel. Last year we stayed at a Sleep Inn.... More 

Was this review helpful? Yes 1
jay p, Front Office Manager at Gurnee Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience... More 

Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 15, 2015 via mobile

The price was low so my expectations were low.Therefore I was pleasantly suprised when I got into the room. We were staying over night so that we could go to Great America the next morning. I didnt want to spend a lot of money on a hotel. The pool was small and the hot tub although super hot didnt have... More 

Was this review helpful? Yes
jay p, Guest Relations Manager at Gurnee Comfort Inn, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. Please accept my most sincere... More 

Ottawa, Illinois
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 14, 2015

Convenient location close to Gurnee mills shopping for the ladies and not far from Waukegan harbor. We were pleased with the accommodations and the staff was pleasant and exceedingly helpful. The rooms were clean, the beds were comfortable, we rested well.

Was this review helpful? Yes
jay p, Guest Relations Manager at Gurnee Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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