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All 12 Gurnee hotels

Gurnee Comfort Inn

2.0 of 5 Hotel   |   6080 Gurnee Mills Circle E., Gurnee, IL 60031
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Ranked #2 of 12 Hotels in Gurnee
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
crysaracry Sheboygan, Wisconsin
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93 reviews from our community

Traveler rating
    47
    29
    8
    5
    4
See reviews for
41
14
3
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sheboygan, Wisconsin
1 review
5 of 5 stars Reviewed 4 days ago NEW

Stayed there to go shopping and the shedd aquarium. Great place. No problems. Went out of there way to let us stay another night because of a snow storm. Pool area could be updated but we had it all to our selfs. No one was in it. If your looking for a good deal this is the place. I didnt... More 

Was this review helpful? Yes
jay p, General Manager at Gurnee Comfort Inn, responded to this review

Thank you for taking the time to complete the online survey regarding your recent stay. We thank you so much for the great comments and review. We are very glad you enjoyed your stay with us. We hope to see you again soon. Have a wonderful day! More 

Nashville, Tennessee
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I recently stayed at this hotel, for 1 night. I found the customer service to be excellent, for example, we requested late check-out and we were accommodated. The indoor pool is actually heated, which I rarely find when I stay at hotels these days. Room was spacious and clean. The continental breakfast was well-stocked. The only issue I encountered was... More 

Was this review helpful? Yes
jay p, General Manager at Gurnee Comfort Inn, responded to this review

Thank you for taking the time to complete the online survey regarding your recent stay. We are very happy that you enjoyed your stay with us. Thank you so much for the wonderful comments and review. We also thank you for the salting suggestion, we will work on salting more often. We hope to see you again and thank you! More 

Walled Lake, Michigan
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 29, 2015

I stayed overnight at this Comfort Inn in January 2015. The staff and management were extremely friendly and our room was very clean (Room 110). The breakfast was of high comfort inn quality :) I would recommend this hotel for overnight stays when in the area.

Was this review helpful? Yes
jay p, General Manager at Gurnee Comfort Inn, responded to this review

Thank you for taking the time to complete the online survey regarding your recent stay. We are very pleased that you enjoyed your stay. Thank you for the great review and wonderful comments. We look forward to seeing you again. More 

Fox Lake, Illinois
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 29, 2015

Modern, Very Clean, shopping Gurnee Mills mall. Theaters, good restaurants close. Pool, jacuzzi, breakfast buffet, computers. Good prices, truck parking and next door. Will stay again...........................................................................................

Was this review helpful? Yes
jay p, General Manager at Gurnee Comfort Inn, responded to this review

Thank you for taking the time to complete the online survey regarding your recent stay. We are very happy that you enjoyed your stay. Thank you for the great comments and wonderful review. We look forward to seeing you again soon. Thank you again. Have a wonderful day! More 

Pembine, United States
2 reviews
3 of 5 stars Reviewed January 22, 2015

We try to book nice hotels while traveling, because after a long day on the road we are looking to relax. We checked in and within 5 minutes found out their hot tub was out of commission! Really! It seems I am jinxed by the Choice Hotel hot tub dilemma, as we OFTEN have this issue. I understand that maintenance... More 

Was this review helpful? Yes
jay p, General Manager at Gurnee Comfort Inn, responded to this review

Thank you for taking the time to complete the online survey regarding your recent stay. Please accept my most sincere apologies. We will look into a way of letting our guest know that our hot tub is due for maintance. Thank you for letting us know your concerns. We value you and your business. We hope we can prove to... More 

North Royalton, Ohio, United States
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed January 11, 2015

I stayed here in January 2015 and found the room exceptional clean and updated. The rooms are well thought out in design, and very quiet, which is a bonus to weary travelers. The pool/spa area were also very clean, with extra towels available so you didn't have to bring your own from the room. The breakfast area, also very clean... More 

Was this review helpful? Yes
jay p, Manager at Gurnee Comfort Inn, responded to this review

Dear Bonnie R, Thank you for taking our online survey! We apppreicate the comments you gave our hotel and the ratings you gave us as well. We thank you for staying with us and we hope you stay again soon! More 

Benton, Kentucky
1 review
5 of 5 stars Reviewed January 8, 2015

We are in this area several times a year on business and pleasure. We stay here whenever possible. The rooms have been updated, and are exceptionally clean. The hallways, lobby and breakfast area are also well cared for. The staff are friendly and professional. It is truly a well managed jewel.

Was this review helpful? Yes
jay p, Manager at Gurnee Comfort Inn, responded to this review

Dear Glenn C, Thank you for taking time to complete our online survey! We are glad that you have always had a enjoyable stay with us and that you choose our hotel often. We hope to see you again soon! Thank you! More 

Fdl
Contributor
20 reviews 20 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 4, 2015

WOW! Can't wait till we stay here on our next trip to this area. New, fresh, quiet, refreshing and peaceful. Thank you all at this location. The price was right, the amenities were delightful and the location a plus.

Was this review helpful? Yes
jay p, General Manager at Gurnee Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your stay. We are very happy that you enjoyed your stay. Thank you for the excellent review and comments. We hope to see you again very soon. More 

1 review
1 of 5 stars Reviewed January 4, 2015

Stopped here on our way up North, they will not honor Priceline or Expedia at all. You must book from Priceline or Expedia. They also will try to charge you for every extra person over 2 adults. We were charged for a rollaway bed and were constantly asked questions. It really seems like they have cameras everywhere watching you. Too... More 

Was this review helpful? Yes
jay p, Manager at Gurnee Comfort Inn, responded to this review

Dear Sherri S, First, we thank you for completing our online survery! We apologize that your stay at our hotel wasn't enjoyable.If you would call me we can discuss your stay and I can explain the charges for the rollaway bed. You can reach me at 847-855-8866. Thank you. More 

St. Louis, Missouri, United States
1 review
5 of 5 stars Reviewed December 29, 2014

This hotel was the best I've ever stayed at. The mall is in walking distance as are several restaurants. The staff were super. Very friendly and always cheerful. The beds were so comfortable and I love the pillow choices. The bathroom had more towels than any other place I've stayed at. The room and bathroom were very clean.

Was this review helpful? Yes
jay p, General Manager at Gurnee Comfort Inn, responded to this review

Thank you so much for taking the time to complete the online survey regarding your recent stay. We are very happy that you enjoyed your stay with us. Thank you again for the wonderful comments and review. We hope to see you again soon. More 

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Additional Information about Gurnee Comfort Inn

Address: 6080 Gurnee Mills Circle E., Gurnee, IL 60031
Phone Number:
Location: United States > Illinois > Lake County > Gurnee
Price Range (Based on Average Rates): $
Hotel Class:2 star — Gurnee Comfort Inn 2*
Number of rooms: 63
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Also Known As:
Gurnee Comfort Hotel Gurnee
Comfort Inn Gurnee
Hotel Style:
#1 Family Hotel in Gurnee

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