We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Extended Stay America - Chicago - Gurnee

2.0 of 5
Hotel website
Hotel deals
5724 Northridge Drive, Gurnee, IL 60031-4911
Special Offer
SAVE 15% TODAY!
Extended Stay America - Chicago - Gurnee
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ranked #8 of 12 Hotels in Gurnee
A recent review
5 of 5 stars Reviewed March 25, 2015
Mari S Florida
Add Photo Write a Review

48 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    19
    11
    7
    5
    6
See reviews for
14
7
5
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
  • All months
    (48)
  • Mar-May only
    (11)
  • Jun-Aug only
    (16)
  • Sep-Nov only
    (11)
  • Dec-Feb only
    (10)
All months
Chicago, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 30, 2015

I've stayed here a few times. Usually there is some sort of issue -- an unpleasant odor, toilets that clog easily, etc. My last stay the room was very dirty -- every surface had visible dirt including doorknobs, toilet seat, the floor, the remote, etc. The sink drained extremely slowly. The only chair provided with the room had a nail... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Gurnee, responded to this review

I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that cleanliness was poor and the condition of our guest room furniture was unacceptable. I discussed your comments with the team, and we are working to improve cleanliness... More 

Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 25, 2015

I moved to Gurnee, Il for work Feb 2014 and I lived in this Hotel for over 6 months. My experience was very good. My room was very nice, clean and homie. Even that this hotel is pet friendly never heard any dog barking or bad smell in the hall or bedroom. The employees were very nice, John in the... More 

Was this review helpful? Yes 2
Colfax, North Carolina
1 review
5 of 5 stars Reviewed March 21, 2015

I have been here for a month, all the staff is very pleasant, room is always cleaned, and very quiet at night. the only problem is the tv, not a very good channel selection. Ikemia at the front desk was very helpfull, courteous and helped out when needed. John is the Best and very cheerful. A very special person is... More 

Was this review helpful? Yes
London, United Kingdom
1 review
3 of 5 stars Reviewed March 16, 2015

Stayed at the this hotel about a week ago and it's the worst I ever visited. First off Ikemia at the desk was amazing. She always has a smile, very helpful and professional. Ikemia customer service was five star, far to good for this dump. The first room smelled of dog. When they attempted to switch me into another room... More 

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed March 6, 2015 via mobile

Nice spacious room. Kitchenette is awesome. Full refrigerator. Front desk is always pleasant and helpful. I've stayed here on more than 4 occasions and haven't came across anything to complain about. The breakfast is grab and go. The place is pretty decent and noise hasn't been a major issue from guests. There is some highway noise if your room faces... More 

Was this review helpful? Yes
Level Contributor
2 reviews
5 of 5 stars Reviewed March 4, 2015

Love this place, friendly staffs, affordable price and you can cook in your own room, had a wonderful experience. Thankyou Ikima, John, Darlene, and Lynn for taking care of us, and Kali too, and the house keepers too, they did an excellent job keeping our room clean, finally but not the least, my puppies had a wonderful time also

Was this review helpful? Yes
Annapolis, Maryland
1 review
5 of 5 stars Reviewed January 23, 2015

I just wanna say this is a great deal for the money, free wifi, stove fridge and microwave. Spacious room and continental breakfast daily. The kicker, and this is why I am writing the review is that I thought I had booked for 5 days but only booked for 4. On the fourth day I went out to a late... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Gurnee, responded to this review

Thank you so much for sharing your experience with us. I truly appreciate your comments regarding the hotel and our manager John. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. More 

Chicago, Illinois
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed January 10, 2015

This is very close to Great America Theme Park. When the park is closed, it is a good bargain. It is within an easy driving distance to the big mall in Gurnee, IL (outlet mall.) There are tons of restaurants nearby. You get a free breakfast, plus a small kitchen in the room. The rooms are pretty spacious. The staff... More 

Was this review helpful? Yes
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed December 5, 2014

I will start by saying that this place is really inexpensive. And u get what u pay for. First, they put my husband and I in a handicapped room. Then there was BLOOD in the sheets. So we get switched to a new room. Another handicapped room!! Then there was hair in the sheets... then the shower goes from steaming... More 

Was this review helpful? Yes 3
Saint Louis, Missouri
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed October 28, 2014

Took a chance and tried Hotwire for the first time...I was pretty impressed when I received confirmation that I would be staying at the Extended Stay as I looked up their website and saw some pretty good reviews and I got it at a super great bargain...Well I arrived to find out that Hotwire bookings don't guarantee room sizes(as I... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

18 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (12)
Viewed
Room/suite (6)
Viewed
Bathroom (1)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (6)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (2)
Viewed
Dining (1)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay