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Fairfield Inn Chicago Gurnee

2.5 of 5
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6090 Gurnee Mills Circle, Gurnee, IL 60031
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Fairfield Inn Chicago Gurnee
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Ranked #10 of 12 Hotels in Gurnee
A recent review
5 of 5 stars reviewed 5 days ago
Danielle K Farmington, New Hampshire
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74 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Farmington, New Hampshire
5 of 5 stars Reviewed 5 days ago NEW

The staff was very friendly and helpful. We checked in extremely late due to our flight being delayed. They made the check in process very quick so that we could get our sleeping 2 year old into the room. Breakfast was delicious. Across the street from Gurnee Mills Mall and around the corner from Six flags. Several restaurants very close.

Was this review helpful? Yes 1
Laguna Beach, California
Level Contributor
314 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed 1 week ago

Location is great, right next to the Gurnee Mills Mall and about a mile from Six Flags. Walls are thin, not the quietest hotel I have stayed at. Front desk staff was friendly and helpful. Breakfast was mediocre at best.

Was this review helpful? Yes 1
Seymour, Indiana
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Staff was nice and professional. Housekeeping was heard more than seen. Kids running the halls at all hours. Pool had wrappers and other debris on the bottom and the tiled lining was painted over poorly. Elevator was dirty from the carpet to the door. We got off the elevator and you could smell a combination of old cigarette smoke and... More 

Was this review helpful? Yes 1
Jennifer A, General Manager at Fairfield Inn Chicago Gurnee, responded to this review

Thank you for sharing your experience at the Fairfield Inn Chicago Gurnee, we apologize that you did not receive service up to our standard. As a valued customer, we appreciate your feedback. Your feedback is integral to our ability to continue to improve our service. More 

Chicago, Illinois
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel is right across the from the Gurnee Mills shopping mall. It's near serval restaurants for a variety of food. It's only about 8 minutes from Six Flags amusement park. The room was nice and bed was very comfortable. One bad side of this hotel, is there isn't enough parking in the lot. Noise during the week is average. On... More 

Was this review helpful? Yes 1
Jennifer A, General Manager at Fairfield Inn Chicago Gurnee, responded to this review

Thank you for taking the time to do a review on Trip Advisor. We appreciate your kind words about our hotel and location for shopping! Your feedback assists with our goal that we set at the hotel. Thank you for stopping in with us along your way, and for your business and we hope to see you in the future. More 

Chicago, Illinois
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Me and my girlfriend stayed here from July 3rd-5th, and we both loved the stay. The location was central to everything, right across from Gurnee Mills Mall, and a five min drive from Six Flags Great America. The bed was big, soft and comfy. The room clean, the facility and staff were great. The free breakfast is a plus!! Waffles,... More 

Was this review helpful? Yes 1
Jennifer A, General Manager at Fairfield Inn Chicago Gurnee, responded to this review

Thank you for taking the time to do a review on Trip Advisor. We appreciate your kind words about our team and hotel, glad you enjoyed our breakfast variety! Your feedback assists with our goal that we set at the hotel. Thank you for stopping in with us along your way, and for your business and we hope to see... More 

Rockford, Illinois
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The basic double room was clean and comfortable. Nothing to complain about there. We showed up close to midnight after a wedding we attended near by and the check in was seamless. In the morning we came down for the breakfast and the area is clean and well-maintained. It looks like it was recently renovated. The pool looks small but... More 

Was this review helpful? Yes 1
Jennifer A, General Manager at Fairfield Inn Chicago Gurnee, responded to this review

Thank you for taking the time to do a review on Trip Advisor. We appreciate your kind words about our hotel. Your feedback assists with our goal that we set at the hotel. Thank you for stopping in with us along your way, and for your business and we hope to see you in the future. More 

columbus, ohio
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 25, 2015

I was driving home from Wisconsin and found myself to tired to continue. I called the Marriott Rewards center to find out hotels around me. They recommended the Fairfield Inn which is extremely close to the Gurnee Mills outlet mall. I wanted to use points for the room and was pleasantly surprised that I could even though I wanted to... More 

Was this review helpful? Yes 2
Jennifer A, General Manager at Fairfield Inn Chicago Gurnee, responded to this review

Thank you for taking the time to do a review on Trip Advisor. We appreciate your kind words about our team and hotel, glad you enjoyed our On The Go bags! Your feedback assists with our goal that we set at the hotel. Thank you for stopping in with us along your way, and for your business and we hope... More 

Minneapolis, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 21, 2015

What a great hotel. I've stayed here before with my family and will continue to come back. The staff is always accommodating and kind. My family was checked in by Nora this weekend and she was great and very helpful to work with!! Definitely made our experience an A+! Thank you Nora. Fairfield Inn & Suites Marriott in Gurnee definitely... More 

Was this review helpful? Yes 4
Jennifer A, General Manager at Fairfield Inn Chicago Gurnee, responded to this review

Thank you for taking the time review our hotel on Trip Advisor. We appreciate having you as a repeat guest and your wonderful comments about Nora. Your feedback assists with our goal that we set at the hotel. Thank you for your business and we hope to see you in the future! More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 14, 2015

We stayed here for one night while we were in town for a graduation party. We requested an early check in and the staff could not have been more friendly or accommodating! Our room was ready for us upon arrival & was exceptionally clean & modern. The housekeeping staff was very friendly and spoke to us first when we were... More 

Was this review helpful? Yes 2
Jennifer A, General Manager at Fairfield Inn Chicago Gurnee, responded to this review

Thank you for taking the time to do a review on Trip Advisor. We appreciate your comments about our team members and hotel. Your feedback assists with our goal that we set at the hotel. Thank you for your business and we hope to see you in the future. More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 26, 2015 via mobile

We had a great time staying at the Farefield Inn. The rooms were great and the staff was outstanding. We loved the breakfast and meeting Debbrie who served us all 3 days. We would come back just to have breakfast by Debbrie at the Fairfirld in Gurney.

Was this review helpful? Yes 3
Jennifer A, General Manager at Fairfield Inn Chicago Gurnee, responded to this review

Thank you for taking the time to do a review on Trip Advisor. We really appreciate your nice comments about our staff and especially our breakfast host Debra, she is a treasure for our hotel team. Your feedback assists with our goal that we set at the hotel. Thank you for your business and we hope to see you in... More 

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