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All 12 Gurnee hotels

Fairfield Inn Chicago Gurnee

2.5 of 5 Hotel   |   6090 Gurnee Mills Circle, Gurnee, IL 60031
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Ranked #8 of 12 Hotels in Gurnee
A recent review
4 of 5 stars reviewed 3 weeks ago
jstackhousetoo Grand Haven, Michigan
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51 reviews from our community

Traveler rating
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    15
    1
    3
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20
8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Grand Haven, Michigan
1 review
4 of 5 stars Reviewed 3 weeks ago

Nice friendly check in with an offer of bottled water and a granola bar. Nice room and above all the best location to walking over to the mall. We wanted to have a bite to eat at "The Shanty" north of Gurnee and a quick stop at Woodman's and a great liquor store within Wodman's in Kenosha.

Was this review helpful? Yes
Dennis M, General Manager at Fairfield Inn Chicago Gurnee, responded to this review

Thank you for sharing your experience at the Fairfield Inn Chicago Gurnee. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our... More 

Top Contributor
88 reviews 88 reviews
87 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed November 18, 2014

I needed a hotel for 2 nights in this area, and since I like to stay in the Marriott family, I went with the Fairfield Inn. The lobby and breakfast area had a very familiar and contemporary Marriott look. However the room was a different story. It was clean and had comfortable beds, but it seemed to have more low-end... More 

Was this review helpful? Yes
Dennis M, General Manager at Fairfield Inn Chicago Gurnee, responded to this review

Thank you for sharing your experience at the Fairfield Inn Chicago Gurnee. As a valued customer, we appreciate your feedback. Your feedback is integral to our ability to continue to improve our service. More 

Green Bay, Wisconsin
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed August 26, 2014

We decided to spend a day shopping at Gurnee Mills prior to heading to our hotel in Downtown Chicago for 2 nights. This hotel was a bit pricey for a Fairfield Inn, but all hotels in this area are pricey do to Six Flags. The sign in was pleasant, the location is the best for the mall as you are... More 

Was this review helpful? Yes
Dennis M, General Manager at Fairfield Inn Chicago Gurnee, responded to this review

Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Fairfield Inn Chicago Gurnee was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to... More 

Allen Park
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 21, 2014

Stayed here overnight. Heather the front desk clerk was very nice and helpful. Provided a roll away bed for extra person. Room was clean, it had fridge and microwave. Room is very quiet, can't here traffic on freeway. Has hot and cold breakfast.

Was this review helpful? Yes
Dennis M, General Manager at Fairfield Inn Chicago Gurnee, responded to this review

Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Fairfield Inn Chicago Gurnee was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to... More 

Springfield, Illinois
Top Contributor
83 reviews 83 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed August 17, 2014

This location was the closest hotel of the available locations in the area for the Renaissance Faire. The hotel is located on the outer road of Gurnee Mills Shopping Center and right along I-94. It was clean and the hotel staff friendly. Check-in was smooth. The overall impression of the lobby was just plain and not what I would call... More 

Was this review helpful? Yes
Dennis M, General Manager at Fairfield Inn Chicago Gurnee, responded to this review

Thank you for taking the time to complete our Guest Satisfaction Survey and for sharing your thoughts regarding this issue. We appreciate you bringing it to our attention. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may... More 

Chicago
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 10, 2014

Great location for outlet lovers, it's the Gurnee Mills Outlet mall right across the street. I would give the Outlet mall a five star! In addition, there is another Outlet on the Wisconsin side just 9 miles north. About 10 miles to the east, is the State Beach Park, it's pretty nice for outdoor gatherings and barbecue, also with a... More 

Was this review helpful? Yes
Dennis M, General Manager at Fairfield Inn Chicago Gurnee, responded to this review

Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Fairfield Inn Chicago Gurnee was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to... More 

Chicago, Illinois
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 31, 2014

My family was kicked out of this hotel. We were told that there was a noise complaint. The night manager came to our room and was very rude and disrespectful. There was no loud music, no rough housing, or anything of that nature. We were talking to each other. I was also told that it is quiet time at 10:00pm.... More 

Was this review helpful? Yes 3
David R, General Manager at Fairfield Inn Chicago Gurnee, responded to this review

Dear Valued Guest, I would like to offer a sincere apology for the issues that you experienced at our hotel. Any specific action taken in this regard is always with all of our guest's best interest in mind. If you would, please call me personally at the hotel, so we may further discuss the issues that you experienced. Sincerely, David... More 

Ogden, Utah
Senior Contributor
47 reviews 47 reviews
42 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed July 6, 2014

I had a one night stay here only due to the way i was treated at check in. But the location is great everything is right there. the bed is comfortable and the room is clean. I think the previous tenant might of smoked in there it smelled like smoke. the morning staff was excellent. I just think the night... More 

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David R, General Manager at Fairfield Inn Chicago Gurnee, responded to this review

Dear Valued Guest, Thank you for completing a review. We are so happy to hear that you enjoyed your stay! Sincerely, David Ratzke More 

Phoenix, Arizona
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed July 1, 2014

This isn't a resort hotel. It's across the street from Great America Amusement park and next to a shopping mall. But it's a much better hotel than we were expecting. Check is was great. Lars (who checked us in) was very pleasant and helpful, asking us if we has a preferred floor we'd like, and telling us about the breakfast.... More 

Was this review helpful? Yes
David R, General Manager at Fairfield Inn Chicago Gurnee, responded to this review

Dear Valued Guest, Thank you for your review. We are so glad that you enjoyed your stay! Sincerely, David Ratzke More 

Hollywood, Florida
Contributor
15 reviews 15 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed June 22, 2014

Checked in late in the day after spending the day at six flags. Room is spacious enough for a family of 5. From the moment we walked into the room we knew it wasn't great. Rooms smelled musty. When my kids went fo shower we found a dirty used wash cloth in the shower! In addition to that my husband... More 

Was this review helpful? Yes 3
David R, General Manager at Fairfield Inn Chicago Gurnee, responded to this review

Dear Valued Guest, I would like to thank you for bringing these issues to my attention. In addition, I would like to offer my sincerest apologies. If you would, please contact me at the hotel directly to discuss. I would like the opportunity to win you back. Sincerely, David Ratzke, General Manager. More 

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Additional Information about Fairfield Inn Chicago Gurnee

Address: 6090 Gurnee Mills Circle, Gurnee, IL 60031
Location: United States > Illinois > Lake County > Gurnee
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn Chicago Gurnee 2.5*
Number of rooms: 62
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Also Known As:
Fairfield Inn Chicago Gurnee Hotel Gurnee
Fairfield Inn Gurnee
Fairfield Gurnee
Gurnee Fairfield Inn

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