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All 12 Gurnee hotels

Country Inn & Suites By Carlson, Gurnee

2.5 of 5 Hotel   |   5420 Grand Avenue, Gurnee, IL 60031
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Ranked #7 of 12 Hotels in Gurnee
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123 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Swansea, Illinois
Top Contributor
199 reviews 199 reviews
63 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stay in many hotels, and like most often look for the glitz and glamour that is life on the road (sarcasm BTW.) All the "fancy" places were sold out, but I like the location and rate. To my surprise, I felt very much at home, the room was nice, large TV, decent internet, and a wonderful front desk staff... More

Was this review helpful? Yes
Hetal B, General Manager at Country Inn & Suites By Carlson, Gurnee, responded to this review

Dear David, Thank you for taking the time to write about your experience with us. Your feedback is extremly important to us. We are delighted to read that you enjoyed your stay! Our team works hard to make sure our guests are comfortable and recieve our best "Yes I Can!" service. We look forward to seeing you again. More

Contributor
18 reviews 18 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Went with my, at the time, fiancee for summer get away in July and had a blast. Six Flags was fun as always but this time we choose to book through Hotwire and got placed here and it was a nice surprise. Walking distance to a few restraunts and the park. Clean rooms and good breakfast. Had a nice and... More

Was this review helpful? Yes
Hetal B, General Manager at Country Inn & Suites By Carlson, Gurnee, responded to this review

Please accept our sincere apologies for the disapointments you experienced with our pool room. Your satisfaction is important to us and we will be using that feedback you gave us to implement improvements to ensure we offer a better pool experience for our guests. Again, thank you for your feedback and for taking the time to write about your experience.... More

Milwaukee, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Hotel is pet friendly. Very clean considering it allowed pets. Located next to the Feeway. Lots of places to eat at. Walking distance to Great America. Nice quiet area considering its on a major RD. The mall is close by.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Hetal B, General Manager at Country Inn & Suites By Carlson, Gurnee, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed Your stay with us. We look forward to your next stay whenever you are n this area. Thank You More

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Stayed here with my husband and two small children. Room was quiet and clean. Staff very friendly and helpful. I was assisted by Nora who went above and beyond to give us recommendations on dining and with the complimentary shuttle service to Six Flags. She gave our two girls fresh chocolate chip cookies every time we entered the lobby. This... More

Was this review helpful? Yes 1
Hetal B, General Manager at Country Inn & Suites By Carlson, Gurnee, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the fresh baked cookie and our complimentary shuttle. We look forward to your next stay. Thank You More

St Louis
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Never get tired of this hotel. Employees are great upon arrival until the time you leave. Never see them unhappy. Complimentary breakfast is much more than a pastry and some coffee. Centrally located to Six Flags and the Gurnee Mills Mall. Will continue to stay here as long as they are around.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
Hetal B, General Manager at Country Inn & Suites By Carlson, Gurnee, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed Be our guest Breakfast. Thank you for complimenting our team as we work hard to make sure our guests are comfortable and receive our best service. We look forward to your next stay Thank You More

Milwaukee, Wisconsin
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My husband and had a nice long weekend get-away at this property. We visit this one quite often. The staff is great, the rooms are clean, and we are near great eating places(Rosatis is great!)! Also in warm weather you can sit outside on their patio chairs.....so cool! There is also a park near by to go for nice quiet... More

Was this review helpful? Yes 1
Hetal B, General Manager at Country Inn & Suites By Carlson, Gurnee, responded to this review

Behalf of my entire staff at Country inn & suites in Gurnee il would like to thank you for staying with us. Thank you for your feedback and taking the time to write your experience. We are delighted to hear that you enjoyed and looking forward to your future stay with us.. Thank You More

Wausau
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 15, 2014 via mobile

Great place! Close to Gurnee Mills & the interstate. Super clean throughout the entire hotel. Desk staff was very friendly & helpful. Ask for coupons to local dining establishments. Nice warm pool. Great hot breakfast. Very nice!

Was this review helpful? Yes 4
Hetal B, General Manager at Country Inn & Suites By Carlson, Gurnee, responded to this review

Mr Craig R, On behalf of my entire team I would like to Thank you for staying with the Country Inn and Suites.Your feedback its very improtant to us by tell us what you like about us. I'm very glad to hear that your family also like our hotel. And looking forward to see you in near future when you... More

2 reviews
2 of 5 stars Reviewed October 14, 2014

Poor quality amenities overall, smelly rooms (they allowed pets), extremely firm bedding, noisy heater/AC unit, noisy shower head, tiny pool area, less then average breakfast options, definitely overpriced! Great location in front of Great America park, and staff was friendly. Overall this is geared to Sr/upper management; Upgreade your ammaneties to match your prices!

Was this review helpful? Yes
Hetal B, General Manager at Country Inn & Suites By Carlson, Gurnee, responded to this review

Dear Edgar, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope to see you again soon. More

Bettendorf, Iowa
Reviewer
4 reviews 4 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 7, 2014

We booked this hotel for a wedding. The room was perfect with microwave, fridge and flat screen tv with cable.The checkin and checkout were very easy. The breakfast was fabulous. We enjoyed the 24hour access to coffee and tea in the lobby as well as in our room. And Wifi was available too!

Was this review helpful? Yes 12
Hetal B, General Manager at Country Inn & Suites By Carlson, Gurnee, responded to this review

Thank you for Staying at Country Inn and Suites in Gurnee IL, We are happy to hear that you had a good stay and looking for to see you again in near future.... More

Prairie du Chien, WI, United States
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 5, 2014

I travel often and this is by far the best staff I have encountered! I selected the hotel based on its perfect location to the amusement park and mall. I have stayed in this area before but this was my first time at this hotel. I will definitely be back! The breakfast was good! I can't think of one this... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 9
Hetal B, General Manager at Country Inn & Suites By Carlson, Gurnee, responded to this review

Thank you for staying at Country Inn and Suites in Gurnee, IL. Your business is very important to us and we value your feedback. We are thrilled to hear that you had a good stay and we are looking forward to seeing you again in the near future. More

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Additional Information about Country Inn & Suites By Carlson, Gurnee

Address: 5420 Grand Avenue, Gurnee, IL 60031
Phone Number:
Location: United States > Illinois > Lake County > Gurnee
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Gurnee 2.5*
Number of rooms: 68
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Also Known As:
Country Inn And Suites By Carlson, Gurnee
Country Inn & Suites By Carlson, Gurnee Hotel Gurnee
Country Inn Gurnee
Gurnee Country Inn

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