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KeyLime Cove Indoor Waterpark Resort

Travelers' Choice award winner
#3 of 12 Hotels in Gurnee
GreenLeadersSilver level
3.5 of 5
Hotel website
1700 Nations Drive, Gurnee, IL 60031
KeyLime Cove Indoor Waterpark Resort
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Ranked #3 of 12 Hotels in Gurnee
GreenLeadersSilver level
A recent review
4 of 5 stars Reviewed June 8, 2012
Sherri T Madison WI
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1,030 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for KeyLime Cove Indoor Waterpark Resort
See the most recent reviews
Madison WI
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 8, 2012

We thoroughly enjoyed this experience even though I do have thoughts to share on how it could be better. Plenty of well trained lifeguards, good variety of food options on site, nice shops (one is open 24 hrs & carries EVERYTHING), fun arcade (it is a bit too loud) and I only have a few things to complain about. The... More 

Was this review helpful? Yes 1
Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed June 8, 2012

KeyLime Cove is tripadvisor's Traveler's Choice #1 Hotel for families for 2012. How is this possible? Not even the best indoor waterpark/hotel in the local area much less all the hotels in tripadvisor. My wife, myself, and my 2 children (ages 2.5 and 2 months) stayed there for 1 night on June 5th. We stayed in the Mangrove Suite, room... More 

Was this review helpful? Yes 6
slumi, Manager at KeyLime Cove Indoor Waterpark Resort, responded to this review

Jim C, Thank you for visiting us at KeyLime Cove and for sharing your feedback. KeyLime Cove continues to receive excellent traveler ratings from our guests on TripAdvisor and this has led to being named the 2012 TripAdvisor Travelers’ Choice Award #1 Top Large Hotel and Resort for Families in the United States. Our focus is to provide a family-friendly... More 

chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 7, 2012

My wife and I were supposed to take the kids on a road trip to Hilton Head when plans had to change. My 3-1/2 year old daughter was so disappointed that we could not go so we decided to do an overnight mini vacation. The hotel was perfect for her. There was so much for her to do and she... More 

Was this review helpful? Yes 2
slumi, Manager at KeyLime Cove Indoor Waterpark Resort, responded to this review

Dear Cmohr74, Thanks for choosing to visit KeyLime Cove for a mini family vacation! We truly appreciate your feedback and are so happy to hear that you and your family enjoyed your stay with us. If you would like to discuss your stay further, please feel free to contact slumi@keylimecove.com. Thank you for giving KeyLime Cove the opportunity to accommodate... More 

Richland Center, Wisconsin
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 6, 2012

We stayed at Keylime Cove for 3 nights, 4 days. This place is beyond amazing! I have NEVER seen such attentive lifeguards and the quantity of them was spectacular. I was taking a chance when I decided to travel 3.5 hours and have a vacation with my 3 year old twins and a mentally disabled person. The lifeguards, servers and... More 

Was this review helpful? Yes 1
slumi, Manager at KeyLime Cove Indoor Waterpark Resort, responded to this review

Dear Amber E, Thank you for choosing to visit us at KeyLime Cove and for sharing this awesome feedback. We truly appreciate your comments and can’t wait to share them with our KLC team. It sounds like you had great experiences with all of our crew, especially Aquatics and Front Desk. This means a lot to all of us at... More 

DeKalb, Illinois, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 6, 2012

i dont like that they dont let you take towels back to your room. I do understand that they continually wash them and need to keep reusing them. I also think that the locker fee is over priced as you are already paying a large price to stay at the hotel (but its another way to make money). We DID... More 

Was this review helpful? Yes 1
slumi, Manager at KeyLime Cove Indoor Waterpark Resort, responded to this review

Dear Kari K, Thank you for taking the time to share your feedback. Pleas know that all of your comments will be passed onto our Management Team. Thank you for giving KeyLime Cove the opportunity to accommodate you and your family and hope to see you in the FUN-SHINE again soon! Have a splash-tastic day! Your friends at KeyLime Cove More 

Juneau, Wisconsin, United States
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 4, 2012

Our stay included my husband and myself, our two adult daughters, boyfriend of one of the daughters and a granddaughter. Everyone had a nice time. Those of us who are always cold in the water found the water surprisingly very comfortable. The room was clean and nicely decorated. We LOVED that our waterpark wristbands were also our room keys. We... More 

Was this review helpful? Yes
slumi, Manager at KeyLime Cove Indoor Waterpark Resort, responded to this review

Dear Linda P, Lost Paradise Indoor Waterpark is always 84 degree and sunny. We are happy you appreciated the tropical temperature, as well as the cleanliness of the waterpark, which is always a major focus for our crew. Thank you for giving KeyLime Cove the opportunity to accommodate you and your family and hope to see you in the FUN-SHINE... More 

Hartland, Wisconsin
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 4, 2012

We went for the second time to Keylime Cove. My 2 year-old and 4 year-old had a blast! There is a great variety for the kids. My youngest got so relaxed that after on the "lazy-river" for a little while, she was sleeping! The wristband is also wonderful. It is great to not have to worry about remembering an extra... More 

Was this review helpful? Yes
slumi, Manager at KeyLime Cove Indoor Waterpark Resort, responded to this review

Dear Usherjen, We love hearing that guests are returning to visit us in paradise! And we always love hearing about Lil’ Limers having a blast. Thank you for taking the time to share your KLC experience. Thank you for giving KeyLime Cove the opportunity to accommodate you and your family and hope to see you in the FUN-SHINE again soon!... More 

1 review
4 of 5 stars Reviewed June 3, 2012

It's a nice place for young children, my son had a great time and I had a wonderful massage!

Was this review helpful? Yes
slumi, Manager at KeyLime Cove Indoor Waterpark Resort, responded to this review

Dear Dh112810, Thank you for taking the time to share your tube-ular feedback! Our Paradise Mist Spa Crew will be thrilled that you enjoyed your massage. Thank you for giving KeyLime Cove the opportunity to accommodate you and your family and hope to see you in the FUN-SHINE again soon! Have a splash-tastic day! Your friends at KeyLime Cove More 

Lawton, Michigan, United States
1 review
5 of 5 stars Reviewed June 2, 2012

Went with my wife, my 16 year old son and his girlfriend. We had great time in both the waterpark and the game arcade. Would recommend to all with families to go and have a good time.

Was this review helpful? Yes
slumi, Manager at KeyLime Cove Indoor Waterpark Resort, responded to this review

Dear Thomas W, Thanks for taking the time to review your stay and for your recommendation for other families to visit us! Thank you for giving KeyLime Cove the opportunity to accommodate you and your family and hope to see you in the FUN-SHINE again soon! Have a splash-tastic day! Your friends at KeyLime Cove More 

Valparaiso, Indiana
1 review
4 of 5 stars Reviewed June 2, 2012

We just had our second visit to klc and the entire family loved it. The rooms were clean and the staff was VERY friendly. I swear we were greeted with a smile and hello by every person working there. The kids love the game room and special activities they could do when they tired of water fun. The only negative... More 

Was this review helpful? Yes
slumi, Manager at KeyLime Cove Indoor Waterpark Resort, responded to this review

Dear Amanda C, Thank you and your family for visiting us again at KeyLime Cove! Our Crew is focused on making your stay truly splash-tacular, which includes superior customer service and friendliness. We are so happy that you noticed. We appreciate you sharing your comments about the waterpark bathrooms and we will share your review with our Aquatics Crew. Thank... More 

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