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KeyLime Cove Indoor Waterpark Resort

Travelers' Choice award winner
#3 of 12 Hotels in Gurnee
GreenLeadersSilver level
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1700 Nations Drive, Gurnee, IL 60031
KeyLime Cove Indoor Waterpark Resort
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Ranked #3 of 12 Hotels in Gurnee
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 2 days ago
KimberlyRoyal2014
Review This Hotel

988 reviews from our community

Traveler rating
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    250
    97
    62
    49
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737
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (250)
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Waterman, Illinois
1 review
2 of 5 stars Reviewed 2 days ago NEW

We just got back today from an over night stay. The kids had a good time but as an adult who was paying for it all I was not impressed. We got into our room and nobody told us if you get a queen deluxe suit you have to request to get one with a table so we didn't have... More 

Was this review helpful? Yes 3
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We had a great time staying at Key Lime Cove Resort! The rooms were VERY clean, and the upkeep of the place is well maintained. Only complaint I have is the pillows were flat. We didn't eat at any of the restaraunts in the resort bc I am a picky eater and didn't want to try anything new. There are... More 

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Iowa
Top Contributor
274 reviews 274 reviews
41 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Had a great stay at KeyLime ! The water park was very good for our 7 year old, with plenty of slides, both tube and body, and a great lazy river and wavy beach area. The rooms were big, clean decorated in a nice island theme. There are decent enough restaurants in site and some very yummy pastry, coffee and... More 

Was this review helpful? Yes
Holly W, Manager at KeyLime Cove Indoor Waterpark Resort, responded to this review

IaTravel, We’re so glad you had a great stay with us! It sounds like your son had a SPLASH-TACULAR time in our 65,000 square foot waterpark, Lost Paradise, and that your accommodations were quite comfortable. One of our six dining options, Island Temptations, offers a tempting array of fresh baked goods and sweet treats. We’re thrilled that you enjoyed it!... More 

Lake in the Hills, Illinois
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

If you are looking for somewhere for a weekend getaway this is the perfect place. The hotel ambiance is wonderful, from the moment you step into the hotel you feel like you are in Florida! The staff are very attentive and helpful. One of the managers even remembered me from the previous day when I had spoken to her. The... More 

Was this review helpful? Yes 1
Holly W, Manager at KeyLime Cove Indoor Waterpark Resort, responded to this review

Dear ChicagoFruitSalad, Wow! What a wonderful review of our resort. We’re thrilled to hear that you felt instantly transported to paradise – that’s exactly what we aim to do! It sounds like your children had a fabulous time in our 65,000 square foot waterpark, Lost Paradise. Thank you for noticing the attentiveness of our lifeguard staff. They undergo rigorous training... More 

Michigan
Reviewer
5 reviews 5 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We visited KeyLime with another family in March 2015 and stayed only one night. We arrived around 2pm. Our rooms were not ready (as expected) so we went right into the waterpark. The rooms were available on time (right around 4pm) and they texted us to tell us. The luggage service was nice as all I had to do was... More 

Was this review helpful? Yes 1
Holly W, Manager at KeyLime Cove Indoor Waterpark Resort, responded to this review

David H, Thanks for coming to see us! We’re glad to hear that our luggage and front desk staff were of assistance, and you enjoyed the specialty margaritas at our Crazy Toucan Margarita Grille. I will be sure to share your feedback with our aquatics and front desk team, as we continuously strive to provide better service. We truly value... More 

1 review
4 of 5 stars Reviewed 1 week ago NEW via mobile

First time visit this weekend. Very kid friendly. Room spacious and clean. Staff very friendly and helpful. Plenty of activities to keep the little ones engaged. I was glad to have a room close to the water park area, as requested, but next time may ask to be a couple of floors higher due to being 2 doors away from... More 

Was this review helpful? Yes
Holly W, Manager at KeyLime Cove Indoor Waterpark Resort, responded to this review

M. Smith, Thank you so much for taking the time to review our resort. At KeyLime Cove, we pride ourselves on our high level of customer service. It certainly sounds like we delivered for your family! We do have quiet hours in effect from 11pm-8am, but we can understand that some guests may prefer to be away from the elevators.... More 

Orland Park, Illinois
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 1 week ago

Checked in late after 6 flags to find stained bedding a little brown bug. 2 hrs to have the beds remade,1 am now. 10am offered extended h20 park as compensation.20% off NEXT time,4get about this time.

Was this review helpful? Yes
Holly W, Manager at KeyLime Cove Indoor Waterpark Resort, responded to this review

Hi LiHeX, Thank you for your feedback. We are sorry to hear that your first stay with us in July 2014 failed to meet your (and our) high standard of excellence. Please know that the entire staff at KeyLime Cove takes the issue of bed bugs very seriously as it has become a concern throughout all hotels across the country.... More 

Bettendorf, Iowa, United States
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Our family with two teens had a blast. On-site restaurants and shops were nice. Rooms nicely laid out, clean, and comfy. Water park was a blast. Wristbands were really a great idea. No worry about losing or someone taking room card. No worry about having cash in your swim suit. A little noisy in the hallways the first night but... More 

Was this review helpful? Yes 2
Holly W, Manager at KeyLime Cove Indoor Waterpark Resort, responded to this review

Ginger F, We’re thrilled to hear that your family’s vacation was “so fun” and you all had a blast! It sounds like you found our cashless resort features to be useful. At check-in, each adult guest receives a Smart Band® RFID wristband. This wristband acts as a room key and grants you access to the waterpark. It also allows you... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

My family and I stayed here for one night for my daughter's spring break. We got an awesome deal on Groupon that covered all arrived of us for the resort. We arrived on a Monday and the resort was not crowded. The rooms were very clean. All the staff were very friendly. The lifeguards are constantly checking for anyone in... More 

Was this review helpful? Yes 1
Holly W, Manager at KeyLime Cove Indoor Waterpark Resort, responded to this review

Jan-Ember H, Thank you so much for your Key-riffic review! We’re glad your family enjoyed our indoor waterpark, Lost Paradise. All of our lifeguards undergo a rigorous training program and we’re pleased that you noticed their attentiveness. I will be sure to mention your concerns about the nets and bridges to our aquatics staff. At KeyLime Cove, we take both... More 

Chicago, Illinois
Contributor
16 reviews 16 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Firstly, this is a fun place for the kids, not a fancy hotel for adult enjoyment! Water park is clean and has a lot f offer. The entire resort is clean and well maintained. Fun theme carried throughout with several options for dining. The crowd can be a little rough, but let's face it, it's an indoor waterpark in Gurnee,... More 

Was this review helpful? Yes
Holly W, Manager at KeyLime Cove Indoor Waterpark Resort, responded to this review

Christine S, Thank you for your review! We appreciate that you noted the cleanliness of our resort. We have a very dedicated housekeeping team that works around the clock to ensure that our entire property is spotless. It sounds like your family enjoyed our 6 dining options on site and our 65,000 square foot waterpark, Lost Paradise. Our room rates... More 

Hotel Review Summarization

What travelers say

  • Key Lime(33)
  • Great time(22)
  • Very clean(14)
  • Lazy river(13)
  • Wave pool(8)
  • Free shuttle(3)
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