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Comfort Inn & Suites

2.0 of 5
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2265 S. State Route 127, Greenville, IL 62246 (Formerly Sleep Inn & Suites Greenville)
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Comfort Inn & Suites
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Ranked #3 of 4 Hotels in Greenville
A recent review
3 of 5 stars reviewed 4 weeks ago
J Brian H Geneva, Illinois
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56 Reviews from our TripAdvisor Community

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Traveler rating
    21
    15
    10
    6
    4
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23
11
4
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
  • All months
    (56)
  • Mar-May only
    (21)
  • Jun-Aug only
    (19)
  • Sep-Nov only
    (10)
  • Dec-Feb only
    (6)
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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We called 30 minutes before arrival on our road trip to book a room. Hotel is advertised as pet friendly but had no pet friendly rooms available, even though the parking lot was barely 1/3 full for this 3 story hotel. We booked a suite for $115. Our "suite" was actually a standard hotel room with a pull out couch... More 

Was this review helpful? Yes 1
GMIl329, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Please accept our apologies for your concerns. Our suites are standard suites & similar to other hotels. We have a limited pet-friendly rooms, as such we were not able to accommodate your requests. Although our staff members have excellent guest service skill, we have retrained them . Thank you for staying with us. More 

Ringgold, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I made a reservation to stay at this hotel in a no smoking room. When I arrived at 1am (there policy says they hold your room until 7am) all they had was a smoking suite. Which they would not upgrade me too, but they were nice enough to jack up the rate $50 more for the night. Needless to say... More 

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GMIl329, General Manager at Comfort Inn & Suites, responded to this review

Please accept our apologies for your concerns. We have looked info the matter & it will not happen again. We look forward to serving you again if you give us a chance. More 

Geneva, Illinois
Top Contributor
73 reviews 73 reviews
13 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Ok, this is a Comfort Inn, a lovely basic motel with a pool and good rate! But the staff, in my book was over the top friendly! I've never experienced such consistent cordial and genuine service from cleaning crew, front desk to the breakfast workers. Speaking of breakfast, the continental breakfast included waffles, cereals, scrambled eggs, biscuits & gravy, fruit,... More 

Was this review helpful? Yes 1
GMIl329, General Manager at Comfort Inn & Suites, responded to this review

Thank you for such a honest compliment. Our team does work hard. It's very hard to please everyone, but we do try to make every stay comfortable. We look forward to your future stays! More 

Abilene, Kansas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 1, 2015

Stopped in on our way from Kansas to Ohio. We had a very nice room and it was extremely clean. Rate was very good. Easy off and on to I-70. I will stop in again for sure! It's a better deal than St. Louis.

Was this review helpful? Yes 1
GMIl329, General Manager at Comfort Inn & Suites, responded to this review

Awesome ! Thank you for taking the time to write such a good review. We appreciate your opinion & thank you for staying with us. More 

Toronto, Canada
Top Contributor
63 reviews 63 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 1, 2015

Stayed here as alternative to starting on St Louis; about 45 mins outside of the city. Rooms were clean and spacious. Breakfast was great. Not within walking distance to any stores or restaurants though.

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GMIl329, General Manager at Comfort Inn & Suites, responded to this review

Thank you for writing this sincere review. Our team does work hard to accommodate many each evening & make their stay comfortable. More 

Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 28, 2015 via mobile

Yes, the hotel is clean. But the pool had so many chemicals in it that my skin broke out in a rash. Very icy and red notches on my arms, cgedt, stomach and back. Showering helped some. The beds are far too soft. You roll to the center of the mattress. I hope breakfast is decent. I'm writing this at... More 

Was this review helpful? Yes
GMIl329, General Manager at Comfort Inn & Suites, responded to this review

Thank you for staying with us .Please accept our apologies for your concerns. We surely hope that you feel asleep enjoyed your stay with us afterwards.. More 

1 review
2 of 5 stars Reviewed October 19, 2014

Our room toilet was loose from the floor. Ceiling was cracked and not repaired. Ants were on the breakfast room floor. Soiled furniture and carpet throughout. The fitness room drinking fountain rusty and equipment in bad repair. The room also in bad repair. What a shame this was a nice hotel at one time needs a lot of TLC!

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GMIl329, General Manager at Comfort Inn & Suites, responded to this review

We are pleased to inform you that all your concerns have been addressed. Thank you for staying with us! More 

Chanute, Kansas
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 16, 2014

We stopped here on our way home from pa drove 10 hrs and needed to pullover and stay the night somewhere.this hotel was right off the highway and easy to pull in.fast check in and in rooms within 10 in.looks and smelled like new carpeting thru hallways .but rooms had different color carpeting . No big deal cause it was... More 

Was this review helpful? Yes 1
GMIl329, General Manager at Comfort Inn & Suites, responded to this review

Thanks for writing this review ! We accommodate many & our staff tries hard to make every stay comfortable. We look forward to your future stays with us! More 

Baton Rouge, Louisiana
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 1, 2014

Was in town 1 night and had a very easy stay. This hotel is located right off the highway, had very friendly check-in staff, easy parking, free breakfast and clean rooms. Can't ask for anything more at a Comfort Inn. Was perfect for what we needed.

Was this review helpful? Yes 1
GMIl329, General Manager at Comfort Inn & Suites, responded to this review

Awesome ! Our team's hard work is paying off.We appreciate your review & I'm sure it will help others to decide to stay with us ! Thank you for staying with us. More 

Indianapolis, Indiana
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 1, 2014

We were driving back home on a long road trip and got tired. We needed a nice, clean place to stop for the night. Thankfully, this place was right off the highway. The beds were comfortable and the bathrooms were clean. We were actually pretty surprised by how nice the room was given the price and location. We would definitely... More 

Was this review helpful? Yes 1
GMIl329, General Manager at Comfort Inn & Suites, responded to this review

Our aoplogies! We have listened to our guest & have taken needed measures to address all concerns. I'm sure you'll see the difference when you visit next! More 

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