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Comfort Inn & Suites

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2265 S. State Route 127, Greenville, IL 62246 (Formerly Sleep Inn & Suites Greenville)
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Comfort Inn & Suites
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60 Reviews from our TripAdvisor Community

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Traveler rating
    21
    18
    11
    6
    4
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24
13
4
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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    (21)
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    (23)
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Michigan
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

There are not a lot of hotel choices at this exit, but this looked newer and clean. It was $90 for the night. The room was very nice, beds very comfortable. Lots of pillows. In room refrigerator and microwave. There was a pool but we didn't use it. Several places to eat nearby. Pet friendly.

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1 review
4 of 5 stars Reviewed 1 week ago

After 15 hours in the car from Texas we stayed here for 2 nights. The rooms were nice and roomy. The beds were Awesome! Most comfortable hotel bed I have slept on in a long time. The rooms were a little musty and outdated but this hotel does allow pets. On the west side you have a view of buffalo... More 

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Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stopped here on our drive from Colorado to Ohio, and it was 1 AM when we arrived. The room was large, beds very comfortable with plenty of pillows, shower had good pressure and hot water. We slept later than we had planned, so my husband got to the breakfast buffet at the last minute. The employee was very nice,... More 

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Staten Island, NY
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Basically the hotel could use a little sprucing up. Elevator floor was dirty, an easy thing to correct and the hotel would make abetted first impression. Little things like that can make a huge difference, and I could cite a few more. However, overall I enjoyed my stay. It had all the basics - free breakfast and a pool. The... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 12, 2015

We called 30 minutes before arrival on our road trip to book a room. Hotel is advertised as pet friendly but had no pet friendly rooms available, even though the parking lot was barely 1/3 full for this 3 story hotel. We booked a suite for $115. Our "suite" was actually a standard hotel room with a pull out couch... More 

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GMIl329, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Please accept our apologies for your concerns. Our suites are standard suites & similar to other hotels. We have a limited pet-friendly rooms, as such we were not able to accommodate your requests. Although our staff members have excellent guest service skill, we have retrained them . Thank you for staying with us. More 

Ringgold, Georgia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 10, 2015

I made a reservation to stay at this hotel in a no smoking room. When I arrived at 1am (there policy says they hold your room until 7am) all they had was a smoking suite. Which they would not upgrade me too, but they were nice enough to jack up the rate $50 more for the night. Needless to say... More 

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GMIl329, General Manager at Comfort Inn & Suites, responded to this review

Please accept our apologies for your concerns. We have looked info the matter & it will not happen again. We look forward to serving you again if you give us a chance. More 

Geneva, Illinois
Level Contributor
82 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed May 27, 2015

Ok, this is a Comfort Inn, a lovely basic motel with a pool and good rate! But the staff, in my book was over the top friendly! I've never experienced such consistent cordial and genuine service from cleaning crew, front desk to the breakfast workers. Speaking of breakfast, the continental breakfast included waffles, cereals, scrambled eggs, biscuits & gravy, fruit,... More 

Was this review helpful? Yes 1
GMIl329, General Manager at Comfort Inn & Suites, responded to this review

Thank you for such a honest compliment. Our team does work hard. It's very hard to please everyone, but we do try to make every stay comfortable. We look forward to your future stays! More 

Abilene, Kansas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 1, 2015

Stopped in on our way from Kansas to Ohio. We had a very nice room and it was extremely clean. Rate was very good. Easy off and on to I-70. I will stop in again for sure! It's a better deal than St. Louis.

Was this review helpful? Yes 1
GMIl329, General Manager at Comfort Inn & Suites, responded to this review

Awesome ! Thank you for taking the time to write such a good review. We appreciate your opinion & thank you for staying with us. More 

Toronto, Canada
Level Contributor
63 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed May 1, 2015

Stayed here as alternative to starting on St Louis; about 45 mins outside of the city. Rooms were clean and spacious. Breakfast was great. Not within walking distance to any stores or restaurants though.

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GMIl329, General Manager at Comfort Inn & Suites, responded to this review

Thank you for writing this sincere review. Our team does work hard to accommodate many each evening & make their stay comfortable. More 

Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed March 28, 2015 via mobile

Yes, the hotel is clean. But the pool had so many chemicals in it that my skin broke out in a rash. Very icy and red notches on my arms, cgedt, stomach and back. Showering helped some. The beds are far too soft. You roll to the center of the mattress. I hope breakfast is decent. I'm writing this at... More 

Was this review helpful? Yes
GMIl329, General Manager at Comfort Inn & Suites, responded to this review

Thank you for staying with us .Please accept our apologies for your concerns. We surely hope that you feel asleep enjoyed your stay with us afterwards.. More 

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