Where should we begin? With the lobby that was old and shabby and smelled of chlorinated mold? Or the "pool" that had an unidentified brown dirt all across the bottom? Or perhaps the carpet in our room that was worn through, the torn and worn floor mat for the old and moldy bathroom, the rusted hinges on the bathroom doors,...
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I am very sorry you felt compelled to write such terrible things about our hotel, especially 3 months after you stayed here. Our lobby is very nice and cozy and we get compliments every day on it. That is why I do question all of the the other compaints. I do believe you have stretched things just a bit. I...
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I would highly recommend this place. Myself and a co-worker were working in a nearby town for a few weeks and after bouncing around trying motels we come across this place. We stayed here 3 weeks and neither of us had a single complaint the entire time. The staff is very friendly and helpful. Everyone here from the manager, the...
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Thank you so much for your kind words. I will pass them on to the entire staff and we hope to see you again, soon. Sherry Garcia, General Manager
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I do a lot of traveling because I am an outside salseman! So I see alot of hotels! When I was told this is where I would stay I said no I want the Holday Inn Express! Well let me tell you this was better than Holiday Inn express! There is so much to do here besides pool area! they...
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Thank you so much Bryan for your nice comments. You are so right that there is so much more to do here than most hotels. We don't say "Where there is room to roam" for nothing!! And yes you are right about the upgrades. We are always striving to improve. Come back and see us soon and be safe in...
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except for the New Harmony Inn, which is too elaborate for us, this hotel is about 8 miles from New Harmony and close to the highway. Needs updating, however.
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We spent 3 days at this Motel & it was one of the nicest operated places that we have stayed yet in our travel. We were greeted with open arms from the time of our arrival till our departure. The rooms were outstanding, the pool was wonderful, the best Prime Rib we have ever tasted, a great Game Room for...
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We were glad to be able to support a locally owned business. They have local artwork on display and for sale as well as a room where they sell wine from Southern Illinois wineries. (Who knew there were southern Illinois wineries? But they had quite a selection!) The lobby was very attractive and the rooms were large and comfortable. The...
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Thank you so much for letting us know how pleased you are with us. I have addressed the housekeeping issues and appreciate you bringing it to my attention. We always strive hard to provide the best hotel experience for our guests. We look forward to having you stay with us again. Sherry Garcia, Manager
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This hotel gave us excellent customer service. The staff were very friendly and accomodating... The room is realy comfortable for people like us who just needs a place to stay for the weekend. The bed was really comfy. And as fas as our stay in Grayville is concerned, staying at Fairbridge Inn is the high point of our weekend stay...
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Our staff thanks you for your great comments! We all work very hard at making your stay the very best possible. Come see us soon.
Sherry Garcia, General Manager
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Five of us stayed across two rooms... one smoking, one non-smoking in April 2011. Although our room was "non-smoking", the hallway wreaked of stale cigarettes. In one room the TV did not work, in the other the fridge didn't work. Both rooms were shabby, poorly maintained and outdated; neither were properly cleaned. The worst part were the beds, at least...
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Back in April when we had Storms that come thu Carmi, il. Sherry and Her Staff took Me & My Daughter in like we was Family. And Doris that is one Lady that is a trooper of the Pack ...I just Love All You Guy's for the help You Gave Us, Thay made us feel right at home... Best Inn...
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After reading the reviews it seems all the negative reviews come from just a few events where multiple people took the time to write negative reviews on the hotel. I was assigned to work in Grayville for my company, as someone who is one the road about 90% of my time working I can assure you that this is by...
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THANK YOU SO MUCH!! It is true that we have so many satisfied customers that do not write a review and I do understand why they don't write, with everyone's busy lives these days. That is why your review is so special to us. You took the time out of your busy day and wrote such a wonderful review. The...
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10 Reviews
2 Reviews
