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Staybridge Suites

Certificate of Excellence
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2600 Lehigh Ave, Glenview, IL 60026
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Staybridge Suites
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Ranked #3 of 7 Hotels in Glenview
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Phil2408 Fareham, England
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106 reviews from our community

Traveler rating
    47
    30
    19
    5
    5
See reviews for
42
12
6
32
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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    (23)
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    (35)
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    (22)
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Reviewer
4 reviews 4 reviews
3 hotel reviews
1 of 5 stars Reviewed 1 week ago

We had booked this hotel for a long weekend from March 6 thru 8. It was a family getaway. We had booked a two bedroom suite for four adults and two children. We had stayed here previously and it was very nice. We drove 5 hours from our home in Michigan. We walked into the lobby to a curtain of... More 

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GMAimee1, General Manager at Staybridge Suites, responded to this review

RodK- I am terribly saddened to hear that your experience here was not to our normal standards. First let me apologize for the renovation issues, as we have been making improvements for our guests comfort since December 2014. I am aware that you had difficulty finding the renovation updates on our website and I can't apologize enough for that it... More 

Fareham, England
Top Contributor
57 reviews 57 reviews
57 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for 4 nights in a 2 bedroom suite. The bedrooms and lounge area were a good size, comfortable and well equiped. Breakfast was fine. There is a Target supermarket less than 5 minutes drive away. Although the hotel is some distance from the centre of Chicago, it is very easy to get there by train. The station is... More 

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GMAimee1, General Manager at Staybridge Suites, responded to this review

Phil2408- Thank you for taking the time to share your comments with the world. I am happy to hear you found our location convenient for your needs! Our two bedroom two bathroom suites are amazing for families who want some space! I hope you come back and see us again! More 

Kansas City, Missouri
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We reserved a one bedroom suite for three nights that was supposed to have a queen sofa bed which we needed for our daughter. I called in advance to request an early check in. The person at the desk said he could not guarantee an early check in but he would make note of the request- quite understandable. He also... More 

Was this review helpful? Yes 1
GMAimee1, General Manager at Staybridge Suites, responded to this review

ErinKC- I am saddened to hear you had a less than great experience here with us. I know that while we are undergoing construction it has been less than ideal for our guests and we appreciate everyone's patience while we finish the necessary improvements. I assure you that asking for ID is a policy to get a key and I... More 

Glenview, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed there last week for 5 nights and I must say it was a very pleasant stay! The hotel is going through renovations but the front desk staff, housekeeping and the maintenance guy worked their hardest to make sure that it would not interfere with our stay. Their hospitality is amazing and they also helped me and my wife... More 

Was this review helpful? Yes 1
GMAimee1, General Manager at Staybridge Suites, responded to this review

Christian G- WOW. Thank you for sharing your comments! I am pleased to hear our team was "amazing"! We look forward to your return visit soon! More 

South Bend, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We stayed for one night for business and had a wonderful stay! The hotel staff was so welcoming, helpful and friendly! The newly remodeled room was beautifully decorated. It was also very quiet for sleeping the night we were there. The breakfast exceeded our expectations. I am not sure about the review which stated the new remodeled smell was overwhelming.... More 

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GMAimee1, General Manager at Staybridge Suites, responded to this review

Katherine JA- Thank you so much for taking the time to share your thoughts on your recent stay! I am happy to hear that you like the renovations! We strive for excellence in all aspects of our service. I hope you continue to chose from the IHG family of brands for all your travel needs! More 

San Francisco, California
Top Contributor
65 reviews 65 reviews
58 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed February 5, 2015

PROS Good location in the GLEN. Large rooms that are great for families. Great value. Updated rooms are nicely decorated as well. CONS Noisy. Screaming babies and thin walls. Not as clean as I would like

Was this review helpful? Yes
GMAimee1, General Manager at Staybridge Suites, responded to this review

iscreenwriter- Thank you for taking the time to share your comments. I understand that the noise level can be excessive at times in our facility. As noted our rooms are a great size for families which in turn caused the "screaming baby" we continue to work to improve our facility on all levels for your comfort and will take the... More 

Kimberly, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 20, 2015

I stayed at this hotel last week and they are going through renovations. They put me in a room that was renovated which had new carpet. It gave me a headache from that new carpet smell. I also asked for a room that was not close to the highway and unfortunately this room was already assigned to me and it... More 

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GMAimee1, General Manager at Staybridge Suites, responded to this review

Stacey P- I am sad to hear that you didn't have a great experience with us last week. We are under renovation to improve our guests comforts. The new paint and carpet are a huge improvement in our rooms and I will see what more we can do to prevent future guests from the same "new carpet smell". You are... More 

Shelby Township, Michigan
Top Contributor
53 reviews 53 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed December 20, 2014

I've had a couple long-term stays there this fall for business, and have IHG Platinum status. There are a lot of great things about this hotel. 1) The rate is great for the room you get. 2) The location is convenient to lots of food, shopping, and a nature area. 3) The 3rd and 4th floors are newly remodeled. (Try... More 

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GMAimee1, General Manager at Staybridge Suites, responded to this review

ClarkstonTerry- Thank you for choosing to stay with Staybridge Suites Glenview for your hotel needs. I appreciate all your kind words and I do apologize for the housekeeping challenges you faced. The renovation we are currently finishing will allow us to provide all of our guests the updated comforts of a new room. We will address your housekeeping challenges with... More 

Newark, Ohio
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 6, 2014

We spent a week at the end of November. Our original plan was to spend time with my father-in-law who lived nearby and was gravely ill, and then to leave for my nephew's wedding elsewhere in IL. My father-in-law did pass away and we ended up extending our stay. Our daughters represented the family at the wedding and came back,... More 

Was this review helpful? Yes
GMAimee1, General Manager at Staybridge Suites, responded to this review

VincalntheSun- Thank you so much for your nice comments. I apologize that we were unable to accommodate you for the longer duration of your stay. We are very excited about finishing our upgrades to make all of our rooms more comfortable. I do hope to see you again for your next stay! More 

seattle
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 3, 2014

Staying here for a conference nearby. Wasn't my first choice, but everything else was booked. The rooms was a non-smoking room but reeked of old cigarettes. The room clearly wasn't thoroughly cleaned as it was apparent that it hadn't been vacuumed anytime recently. To top it off, the room alarm was set and never turned off to 0500 a.m. Its... More 

Was this review helpful? Yes 1
GMAimee1, General Manager at Staybridge Suites, responded to this review

mikebsesattle- I am disappointed to hear you had odor issues with your room. We are in fact an all non-smoking hotel and we enforce that policy strictly. I apologize for the oversight of the alarm clock, I can't imagine how inconvenient that was. We will use both of your issues as training tools to ensure they don't happen in the... More 

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