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All 5 Glen Ellyn hotels

Crowne Plaza Lombard Downers Grove

3.5 of 5 Hotel   |   1250 Roosevelt Road, Glen Ellyn, IL 60137
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Ranked #2 of 5 Hotels in Glen Ellyn
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed September 8, 2014
Gerry Z Manila, Philippines
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180 reviews from our community

Traveler rating
    94
    57
    12
    10
    7
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Crowne Plaza Lombard Downers Grove
See the most recent reviews
Manila, Philippines
2 reviews
5 of 5 stars Reviewed September 8, 2014

Rarely do I post reviews about hotels I patronize wherever I may be in the world, but this is an exception. I found myself having to stay at the Crown Plaza in Glen Ellyn for a full three weeks. And during that time I experienced warmth and attention from just about everybody from the manager Eric to his wonderful staff... More

Was this review helpful? Yes
LOUSDAD, General Manager at Crowne Plaza Lombard Downers Grove, responded to this review

Thank you so much for your kind words, Everyone here truly looks forward to seeing you and your wife again soon. We are wishing your daughter nothing but success at college! We appreciate your feedback and choosing our property. Eric Simon More

Los Angeles, California
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 25, 2014

The hotel is conveniently in the western suburbs of Chicago near the tollways and main side streets. The decor is modern and nicely updated. The rooms were also clean and nicely appointed. The bathroom was on the smaller side though, but it was manageable. The gym was adequate for quick workouts. The pool looked nice, but I never used it.... More

Was this review helpful? Yes
LOUSDAD, Manager at Crowne Plaza Lombard Downers Grove, responded to this review

Thank you very much for taking the time to write a review regarding your stay with us. I plan to reach out to the company that handles our WIFI today. I am glad everything else was great with your stay. I hope we can help you again in the near future. Thanks again. More

Bogota, New Jersey, USA
Contributor
14 reviews 14 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 12, 2014

I stayed here 3 times, for a relatively long term business trip. (Each trip, I stayed over a week.) Room itself was decent, but It was bad experience because room rate was inconsistent. I complained about it, but they were not able to resolve this issue. It happened throughout my 2nd and 3rd stay, and I have decided not to... More

Was this review helpful? Yes 3
LOUSDAD, Manager at Crowne Plaza Lombard Downers Grove, responded to this review

Thank you for taking the time to review our property. I apologize that we could not exceed your expectations. We will use your feedback to get better. we truly appreciate your business. More

Barrington, Illinois
Contributor
18 reviews 18 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 5, 2014

We stayed here while attending an MVP baseball tournament. The outside of the building was a little scary looking but the inside is modern. Our room had 2 soft queen beds, a small table and chairs and a hidden fridge. The indoor pool was small and needed many more chairs, but still served the purpose. We did not have time... More

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Brad M, Director of Sales at Crowne Plaza Lombard Downers Grove, responded to this review

Dear Kimberly0, Thank you for your comments concerning your stay with us. We take guest comments very seriously and will look to add more furniture to the pool area. Thank you for staying with us and we look forward to seeing you in the future. More

Glen ellyn
Top Contributor
80 reviews 80 reviews
10 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed July 26, 2014

Loved this place! Had a surprise baby shower for my daughter and the staff was amazing! The banquet facilities are just as nice, the food was tasty and all needs were met! We just happened to be guest of the day, and were met with a nice fruit and treat basket as well as drinks with dinner. Lovely place to... More

Was this review helpful? Yes 1
Brad M, Director of Sales at Crowne Plaza Lombard Downers Grove, responded to this review

Dear Mhvmk , Thank you for your great comments about our property. We enjoy to hear about guest experiences. I am happy to hear your surprise party and guest stay went so well. We look forward to seeing you in the future. Thanks More

Chicago, Illinois
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 26, 2014

My sister and brother in law were here attending a wedding. We wanted them close to us and in an area that had lots surrounding it. They loved the room, very clean, great service and the restaurant was delightful Thanks!

Was this review helpful? Yes
Brad M, Director of Sales at Crowne Plaza Lombard Downers Grove, responded to this review

Dear totallymalinda, Thank you for your wonderful comments concerning our property. We are glad to hear your guests had a wonderful stay. We look forward to seeing you in the future. Brad M More

Shermans Dale, Pennsylvania
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 23, 2014

Was working in the area and stayed here three nights.Rooms are very clean.Free breakfast that was not the ordinary.The employees were some of the nicest I have met. In the evening they have a hospitality hour,free wine ,beer and snacks. Close to good restaurants and shopping. Nice little park down the side street for those morning runs. Will be using... More

Was this review helpful? Yes
Carl C, General Manager at Crowne Plaza Lombard Downers Grove, responded to this review

Hi bergyman, Thank you for taking the time to review our hotel and for the nice comments regarding our staff! You mentioned a great point in your review about "don't let the outside fool you" we obtain many comments regarding this and once you enter the hotel you are amazed at how wonderful everything is. If you did not get... More

Seattle area
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 20, 2014

I stayed at this hotel for two nights on business. I'm glad I packed my swimsuit, because this is the rare hotel to have an actual 25-yard lap pool. It's not the enlarged not-quite-hot-tub that's in most hotels so that they can check it off on the list of amenities -- this is the real deal, where you can get... More

Was this review helpful? Yes
Carl C, General Manager at Crowne Plaza Lombard Downers Grove, responded to this review

Hi dealloving traveler, It's great that you loved our huge pool! We receive many comments regarding our large pool and how many guests love that you can actually swim laps in our pool! It's great that you were able to use the shuttle to get you to College of DuPage and as you stated this is a very nice amenity.... More

Indianapolis, Indiana
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 26, 2014

This would be my and wife second time to this hotel on business. We both have such pleasant check in experience with Roberto. He is very pleasant and make the experience at this location pleasant. All though the check in is kind of slow. He would help you out with anything that you need. Beware of other front desk agents... More

Was this review helpful? Yes
Carl C, General Manager at Crowne Plaza Lombard Downers Grove, responded to this review

Hi CWilliams36, Thanks for the great comments regarding Roberto he will be happy to see someone mentioning him again on the surveys! It's great to hear you are satisfied with the breakfast buffet but we want our guests to really enjoy their experiences with us so I have passed your comments on to the chef for his review. Thank you... More

Saint Louis, Missouri
Contributor
20 reviews 20 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 7, 2014

Instead of crowding into my brother's house with ten other people, my husband and I spent two nights at the Crowne Plaza. It was a great decision. The location was easy to get to, except for the tolls, and the people at the front desk gladly provided us with change so that we could more easily come and go. The... More

Was this review helpful? Yes
Carl C, General Manager at Crowne Plaza Lombard Downers Grove, responded to this review

Hi MeganR, It was great that you were able to getaway and have a wonderful experience at our hotel. It was nice that you mentioned how easily accessible our hotel is from the major expressway I-355 which if you get off on the Roosevelt Road exit and head East we are only 1/4 mile East on the North side of... More

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Additional Information about Crowne Plaza Lombard Downers Grove

Address: 1250 Roosevelt Road, Glen Ellyn, IL 60137
Phone Number:
Location: United States > Illinois > DuPage County > Glen Ellyn
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Lombard Downers Grove 3.5*
Number of rooms: 119
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Also Known As:
Crowne Plaza Glen Ellyn Lombard Hotel Glen Ellyn

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