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Hampton Inn & Suites St. Louis-Edwardsville

Certificate of Excellence
2.5 of 5
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5723 Heritage Crossing Drive, Glen Carbon, IL 62034
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Hampton Inn & Suites St. Louis-Edwardsville
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Ranked #1 of 1 Hotels in Glen Carbon
Certificate of Excellence
A recent review
5 of 5 stars Reviewed March 27, 2015
Daniel O Beavercreek, United States
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160 reviews from our community

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    12
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    1
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57
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hampton Inn & Suites St. Louis-Edwardsville
See the most recent reviews
Jacksonville, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 31, 2015

Clerk was a bit hostile during my arrival. He also failed to recognize my gold member status. I would definitely go up the road to St. Louis to stay next time. If you are a hilton honors member, stay away from this hotel.

Review collected in partnership with Hampton

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Ramona S, Front Office Manager at Hampton Inn & Suites St. Louis-Edwardsville, responded to this review

Thank you for completing the survey regarding your recent stay at our property! On behalf of our entire team, I would like to apologize for not exceeding your expectations. This is not typical of our hotel and staff, and we have addressed the issues you mentioned to avoid having this issue again. Your satisfaction is important to us and we... More 

Beavercreek, United States
1 review
5 of 5 stars Reviewed March 27, 2015

Excellent service and the hotel is consistent with high nationwide Hampton Inn quality standards. Good location with dining and shopping nearby. Interstate access makes it an easy drive to St Louis. Free internet service satisfied business and personal needs very well. The beds are very comfortable. The staff was professional and courteous.

Review collected in partnership with Hampton

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San Antonio, Texas
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed February 28, 2015

I stay in Hampton Inns fairly often because I find them to be consistent in their quality and service. But, I have to say, I think this is the nicest Hampton Inn I've stayed in! The room was comfortable and nicely designed. There were other nice touches, like bath gel which I have not seen elsewhere. The staff are extremely... More 

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Wentzville, MO, United States
1 review
5 of 5 stars Reviewed February 28, 2015

This is a very nice hotel. The hotel is very close to a major highway making it a good stopping point for weary travelers. The room I had was clean and VERY comfortable. The staff is attentive and helpful. I would stay here again.

Review collected in partnership with Hampton

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Carmel, Indiana
Top Contributor
203 reviews 203 reviews
66 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed January 19, 2015 via mobile

If you are in Edwardsville, visiting SIUE, or need to be in the northeast suburbs of St Louis, this is a good place to stay on I-270 near I-55. We have stayed here several times, and it is relatively new, clean, and reliable. The breakfast has some hot dishes, and there is plenty of it. The rooms are good size,... More 

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Chicago, Illinois
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 18, 2015

I spent one quick night here traveling through for business. Check in was a breeze, and the clerk was friendly and helpful. My room was clean, comfortable, and quiet, and wifi worked well. Breakfast was very good. Location was convenient to the highway, and though there was little else in the immediate area, a number of restaurants are a short... More 

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Grayslake, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed January 12, 2015

I have stayed at this Hampton and several other Hampton hotels, among others, and in this class hotel the Glen Carbon hotel is above the rest of the other hotels. The rooms are always well cared for and the staff is very good. The morning breakfast person pay very close attention to details and it shows. It is the best... More 

Review collected in partnership with Hampton

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Top Contributor
53 reviews 53 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 7, 2015

We had a suite. Check in was fine. The room and common areas were very clean. The bed was comfortable. Breakfast was decent; standard Hampton faire; better than most hotels. Staff was friendly and helpful answering questions. Would definitely stay here again.

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Ohio
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 31, 2014

Everything top end, checkin was easy, staff great. Asked about a restaurant, directions right on, and the food also very good.Breakfast excellent as are most Hilton's. Will stay again if in area.Thanks everyone, even maids were very freindly.

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Columbus, United States
1 review
5 of 5 stars Reviewed December 30, 2014

When we travel westward this is a planned overnight destination. We are always assured of a good room. We also appreciate the close approximation to the restaurants at Edwardsville. This is when the in-room refrigerator at the hotel is greatly appreciated.

Review collected in partnership with Hampton

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