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Comfort Inn & Suites

Certificate of Excellence
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1555 E. Fabyan Pkwy., Geneva, IL 60134
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1 room 1 guest
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Comfort Inn & Suites
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96 Reviews from our TripAdvisor Community

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Traveler rating
    48
    36
    7
    1
    4
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29
7
7
36
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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  • German first
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English first
  • All months
    (96)
  • Mar-May only
    (17)
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    (26)
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    (27)
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There are newer reviews for Comfort Inn & Suites
See the most recent reviews
Elizabeth
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 28, 2013

We have returned here several times and it is always one of the best places to stay. The staff is very friendly, their breakfast is great. They always have fresh fruit which is cut up and is delicious. Plan to return later this summer.

Was this review helpful? Yes 1
comfortinngeneva, General Manager at Comfort Inn & Suites, responded to this review

Dear Ken A, Thank you so much for your great comments regarding our hotel. I am pleased to hear that you enjoy our daily cut up fresh friut sald. We look forward to seeing you again later this summer!! Thanks Again Eric Lightner General Manager More 

Shoreham, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 25, 2013

I am a scientist visiting FermiLab nearby. I spent 3 nights on this business trip. I found the hotel as one of the best I have been in years. Comfortable, clean, quiet. Friendly reception. Excellent breakfast. Not expensive. I recommend it higly.

Was this review helpful? Yes 1
comfortinngeneva, General Manager at Comfort Inn & Suites, responded to this review

Thank you so much for your great comments regarding the hotel and staff. We appreciate you choosing our hotel for your business trips and look forward to seeing you soon!! Thank You Eric Lightner General Manager More 

Toledo, Ohio, United States
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 30, 2013

We stayed here for a shopping weekend with friends. It is close to a variety of shopping areas. The rooms & hotel were clean and comfortable. But the best part is the friendly, helpful staff. The young lady overseeing the breakfast area provided us with a coupon to get discounts at the Outlet Mall in Aurora. Friendly and nice. .... More 

Was this review helpful? Yes
comfortinngeneva, General Manager at Comfort Inn & Suites, responded to this review

Dear Ohio Traveler, Thank You so much for your positive comments regarding the staff. I will definitely let Maria, our breakfast Host know you appreciated her hospitality. Hopefully you found some great deals at the Aurora Outlet Mall! Hope to see you again! Eric Lightner General Manager More 

Cedar Rapids, Iowa
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed April 28, 2013

The staff could not be friendlier or more helpful. Cesar even loaned me HIS phone charger when I found I'd left mine at home. The location is great, the rooms are clean and well appointed, the shower was good. I'd definitely return.

Was this review helpful? Yes 1
comfortinngeneva, General Manager at Comfort Inn & Suites, responded to this review

Dear Doc21144, Thank You so much for the kind works. I am happy to hear Cesar was able to assit with a charger. I will be sure to pass the thanks along to him! We hope to see you again soon!! Eric Lightner General Manager More 

Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 14, 2013

We stay with these folks approx 20+ nights per year. Great place, great servive, and great rate. The staff makes us feel like family. None better! We recommend this hotel to all our friends. Will be there 10 to 12 nights over tje next 3 montjs, reservations in place. Please join us, this is a great place!

Was this review helpful? Yes 1
ComfortInnGenevaIL, General Manager at Comfort Inn & Suites, responded to this review

Thank You so much for making us your choice for lodging! We realize you have a lot of choices and appreciate your continued patronage. We appreciate your positive comments regarding our award winning staff and service. We look forward to seeing you again in the near future!! Eric Lightner General Manager More 

Batavia, IL
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 1, 2013

We live locally but I have used this location twice in the past year---one for a Girlscout overnight with 10 girls, and most recently as a pool party location for my son's birthday. The staff is wonderful. Very helpful and accomodating. Great value for the price.

Was this review helpful? Yes 1
ComfortInnGenevaIL, General Manager at Comfort Inn & Suites, responded to this review

Dear Laura M, Thank you for your continued patronage of our hotel. I will be sure to pass along your great comments to our staff memebers. We hope to see you again in the future!! Thank You Eric Lightner General Manager More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed February 20, 2013

I'm a business traveler who stayed several times before I realized my things were being stolen from my room while I was at work! Even my SONICARE toothbrush and shampoos/soaps from the shower!! The last straw was being charged for a "smoke" smell when I do NOT even smoke. Because I stayed frequently the last time I was there I... More 

Was this review helpful? Yes 2
ComfortInnGenevaIL, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to write a response regarding your stay. I apologize you feel you were ripped off by housekeeping. Upon furthur research, it was determined that housekeeping did not enter your room during your stay due a privacy sign on your door. When it was taken off, we did find evidence that the room had been... More 

North Brunswick, New Jersey
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 17, 2013

Very clean, comfortable, pleasant. The staff is always very friendly. The recent addition of some hot dishes (eggs, sometimes meat, other items) to the breakfast menu makes breakfast a good meal here. I stay here because it is close to Fermilab, so I can't comment if the location is good for other attractions.

Was this review helpful? Yes 1
ComfortInnGenevaIL, General Manager at Comfort Inn & Suites, responded to this review

Dear Ron R., Thank you for the kind words regaring our hotel. I am glad you enjoyed the hot additions to our breakfast menu. Hope to see you again soon! Eric Lightner General Manager More 

Chicago, Illinois
Level Contributor
317 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
5 of 5 stars Reviewed February 10, 2013

We stay here upon occasion for business and never regret the choice. The front desk staff is always accommodating and friendly, and on our last stay, upgraded us to a king suite. Our most recent stay in the king suite found a comfortably sized living room with an older TV (I didn't realize such old TVs were still around, but... More 

Was this review helpful? Yes 1
ComfortInnGenevaIL, General Manager at Comfort Inn & Suites, responded to this review

Dear badger2773, Thank You very much for your comments regarding your stay. We realize you have many choice and appreciate that you choose us for your business lodging needs. We are in the process of upgrading our televisions throughout the hotel. I am happy to hear that you were pleased withg our variety of breakfast items that we offer. Thanks... More 

Level Contributor
5 reviews
4 of 5 stars Reviewed February 9, 2013

Clean and spacious rooms, nice and comfortable structure. I would just suggest to the room service people to fold up guests' pyjamas when they make up the rooms, as it's not very nice to find them piled up on the bedside table.

Was this review helpful? Yes
ComfortInnGenevaIL, General Manager at Comfort Inn & Suites, responded to this review

Dear Marco C, Thank you for your comments regarding your spacious room. I do apologize that you found your pajamas next to bed. I will be sure to follow up with housekeeping to ensure that this does not occur in the future. Thanks again and we hope to see you again soon! Eric Lightner General Manager More 

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