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Comfort Inn & Suites

Certificate of Excellence
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1555 E. Fabyan Pkwy., Geneva, IL 60134
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Comfort Inn & Suites
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87 reviews from our community

Traveler rating
    47
    29
    7
    1
    3
See reviews for
25
6
7
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Top Contributor
114 reviews 114 reviews
23 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I've been a loyal customer of this Comfort Inn for many years now. It's still going strong, but on my recent visit there were two issues for me - first, the quality of the network connection (via WiFi) which wasn't great to begin with, now became inadequate. I depend on the network to get my job done, so that's critical.... More 

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Kimberly, Wisconsin
1 review
5 of 5 stars Reviewed 2 weeks ago

I was the bus driver for a Lacrosse team from Wisconsin attending a tournament nearby so I did not choose the motel. As a driver I get to stay a lot places so have a lot of experience with motels. This was the cleanest place ever. No dirt in the corners, spotless mirrors and no dust anywhere. The common areas... More 

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Davenport
Top Contributor
111 reviews 111 reviews
36 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed March 29, 2015

We had a funeral in Batavia and found the Comfort Inn through trip advisor. We booked a the king suite. Though the décor could stand to be updated, the rooms and bathroom were exceptionally clean and the bed very comfortable. The breakfast was fair. The high point was the desk employees. When we checked in we were asked why we... More 

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comfortinngeneva, General Manager at Comfort Inn & Suites, responded to this review

Thank You so much regarding your comments regarding our staff and our cleanliness. We take a lot of pride in both of these area and are always elated when we hear comments from experienced travelers. We look forward to seeing you again soon! More 

San Diego, California
2 reviews
5 of 5 stars Reviewed March 20, 2015

This is literally the cleanest hotel I have ever stayed in and I have travelled all over the US and Europe. I had spent the night before in a fancy downtown Chicago boutique hotel that was stingy with towels and toiletries - not this Comfort Inn. Lavish towels, toiletries, bedding, everything that I needed was right there. It looked recently... More 

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 23, 2015

I've stayed at many hotels in my time,but the level of courtesy and superb customer service I received by a young man at the front desk whose name was Cesar was beyond my expectations. Cesar made my stay feel like" home away from home,and I thank you for that. Thanks Cesar for being you. Anita

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comfortinngeneva, General Manager at Comfort Inn & Suites, responded to this review

Hi Anita W, Thank You so much for your kind words regarding Cesar. I will be sure to pass along. Hope to see you again soon! More 

Chicago, Illinois
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 9, 2015

This is about a mile from our home. We stayed here on a weeknight as a last minute decision while doing a home improvement project that left us unexpectedly without plumbing. Ashley at the Front desk was kind and helpful, and she made the process extremely easy. I was a little frantic, stopping by to rent the room in between... More 

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Monmouth, Illinois
Contributor
13 reviews 13 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 23, 2014

We stayed at the Comfort Inn and Suites in Geneva, IL on Friday, December 12, 2014! The staff greeted us as if we were long lost relatives and the Hotel was beautifully decorated. Our rooms we had reserved were very nice, clean and well appointed! The hot breakfast buffet we enjoyed in the morning was excellent. Geneva is a beautiful... More 

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Jasper, Alabama
Top Contributor
64 reviews 64 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 12, 2014 via mobile

This hotel was very clean inside and out. Grounds were attractive even in these Winter months. Common areas, beautifully decorated for Christmas. Rooms clean, smelled fresh. Beds very comfy. May need an extra blanket during the cold season. Breakfast very good, fresh. Pastry's very yummy!! Walked to a nearby local restaurant, very important to us. Will definately come back when... More 

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USA
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 8, 2014

Stayed here recently on a business trip. Was very suprised by how clean and comfortable it was for the price. Super friendly and professional staff. Would stay here again next time I need to be close to Chicago, but not required to stay in town.

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Cordova, Tennessee
Top Contributor
76 reviews 76 reviews
23 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed November 1, 2014

This is a great hotel for the price. It is well located outside Chicago for business travelers or if you happen to be coming to see family. The bed was comfy and room was very clean. The only negative was the breakfast. Oatmeal and the eggs were pretty gross but the bacon and pastries were good. Small selection.

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