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BEST WESTERN Geneseo Inn

Certificate of Excellence
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1375 S Oakwood Avenue, Geneseo, IL 61254 (Formerly Geneseo Inn)
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BEST WESTERN Geneseo Inn
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BEST WESTERN Geneseo Inn
BEST WESTERN Geneseo Inn
BEST WESTERN Geneseo Inn
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60 reviews from our community

Traveler rating
    37
    19
    4
    0
    0
See reviews for
22
7
6
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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There are newer reviews for BEST WESTERN Geneseo Inn
See the most recent reviews
Aurora, Colorado
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 12, 2014

The motel room itself is not extraordinary, but comfortable and clean. You get your basic amenities and the bed was comfy, so sleep quality was not a problem. My biggest complaint was the heating/ac unit in my room. Even though it is winter, I had to keep the heat extremely low and even kick on the ac to keep my... More 

Was this review helpful? Yes
Harshad P, General Manager at BEST WESTERN Geneseo Inn, responded to this review

On behalf of the Best Western Geneseo Inn we would like to thank you for taking the time to fill out this review! Your feedback is very important to us and I’m sorry about the inconveniences you experienced during your stay. Thank you so much for taking the time to write your comments. It is only through our guest's feedback... More 

Normal
Senior Contributor
35 reviews 35 reviews
26 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 8, 2014

My son and I stayed here on business for 4 nights. This is indeed the best hotel in town. Our room was up to date with all of the standard amenities. The room was clean as well as quiet. The staff were friendly, helpful and professional. The breakfast was typical but well presented and featured both hot and cold items.... More 

Was this review helpful? Yes 1
Harshad P, General Manager at BEST WESTERN Geneseo Inn, responded to this review

Thank you so much for taking the time to review your stay with us. We are pleased to hear you enjoyed the restaurants in our area. We hope you'll get a chance to come back and stay with us again soon. I have shared all the OUTSTANDING feedback to the entire staff and they are very glad to hear that... More 

Princeton, Illinois
Top Contributor
127 reviews 127 reviews
25 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed March 6, 2014

After looking a bit shabby for a couple years, this location has had a nice face-lift. The decor is modern and attractive. The floors have fresh tiles and the lighting is great. After a late-night charity event, we decided to stay over in Geneseo rather than drive home. Having grown up in town, we rarely book a room, but were... More 

Was this review helpful? Yes
Harshad P, Manager at BEST WESTERN Geneseo Inn, responded to this review

Thank you very much for your positive comments regarding your experience at our hotel. Additionally, we would like to thank you for acknowledging our renovation and remodeling to our property. We’re so happy you enjoyed your time and it would be our pleasure to welcome you again on your next trip. Harshad Patel More 

Palos Hills, United States
1 review
5 of 5 stars Reviewed January 20, 2014

The staff were the most friendliest people I have ever met. All went above and beyond to make our stay wonderful. Pleasant, accommodating, just a great overall stay. Would highly recommend to others and will definitely stay here should we pass this way again. Thank you!

Review collected in partnership with Best Western

Was this review helpful? Yes
Harshad P, General Manager at BEST WESTERN Geneseo Inn, responded to this review

Thank you for sharing your experience. We are happy to have earned your 5 star rating, but more happy that we provided you with the value and service you deserve. I am very proud of the team that served you so well. We hope to see you in Geneseo, IL on future trips! Kind Regards, Harshad Patel, General Manager More 

Columbia, SC
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 29, 2013

Decent room layout. Pretty clean. Duvet cover on blanket - Great. Bottom Fitted Sheets , so you don't have sheet problems at night. Heat worked efficiently in Zero degree with the -17 wind chill. Updated wi- fi and connections & TV. Enough towels to shower at night and the morn.. Just expensive rates. Easy to get in and out of... More 

Was this review helpful? Yes
Harshad P, General Manager at BEST WESTERN Geneseo Inn, responded to this review

Thank you so much for your kind words! We have a great location and I am very lucky to have such a loving team of people serving our guests. It is always great to hear from travellers who appreciate so many of the unnoticed details in our service and amenities. We look forward to seeing you again soon! Harshad Patel,... More 

Albion, Indiana
Senior Contributor
32 reviews 32 reviews
24 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed December 19, 2013

This hotel was very nice, staff was great, restaurant they recommended was great, very close to the interstate, this is one of the nicer best westerns I have stayed in, they had truck parking which is nice, it is nice that almost all best westerns have truck parking, there are a lot of hotels that don't have it and that... More 

Was this review helpful? Yes
Harshad P, General Manager at BEST WESTERN Geneseo Inn, responded to this review

We are truly humbled by your review and the comparison to such fine hoteliers. The team will be thrilled to have earned such high marks and to have their genuine service so fondly remembered. We look forward to when we can welcome you back to Best Western. Thank you, Harshad Patel More 

Aurora, Illinois
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 21, 2013

Nice hotel. Very friendly staff! Resaurants in walking distance and were very good. Traveled for business locally so didn't have far to travel in the morning. The pool is not open yet but the room looks very nice! Looking forward for it to open. I stay here everytime I am in the area and have not been disappointed!

Was this review helpful? Yes
Harshad P, Manager at BEST WESTERN Geneseo Inn, responded to this review

Thank you for your review on TripAdvisor regarding your stay at our property. We appreciate your positive feedback. It's wonderful to hear that you found a "very friendly staff, rooms good, location excellent and pool will be opening soon." We look forward to welcoming you back real soon! Harshad Patel More 

By the lake in Indiana
Top Contributor
146 reviews 146 reviews
21 hotel reviews
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed October 6, 2013

Very nice check-in experience! Was headed to Iowa and just decided to stop and spend the night and was very happy. Room nicely appointed, and clean. Breakfast very good and Connie who was helping in the breakfast room, was a delight! Very people oriented, friendly, and obviously loved her job. Very refreshing and enjoyed talking with her. The only down... More 

Was this review helpful? Yes
Harshad P, General Manager at BEST WESTERN Geneseo Inn, responded to this review

We appreciate that you took time the time to review our hotel. it assists us in improving as well as assisting future guests meet heir needs. I will definitely share your kind words with Connie and we are happy to hear you enjoyed your breakfast experience. We are sorry to hear that you were uncomfortable while sleeping but glad to... More 

Grand Ledge, Michigan
Top Contributor
94 reviews 94 reviews
38 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed September 25, 2013

My husband & I stayed here two times, on the way to Nebraska and on the way home. This was a wonderful hotel-we were pleasantly surprised. The front desk employee, a lady, was extremely nice and helpful-she gave us great restaurant recommendations both nights. The rooms were well appointed and decorated very tastefully. Breakfast was good and presented very nicely.... More 

Was this review helpful? Yes
Harshad P, General Manager at BEST WESTERN Geneseo Inn, responded to this review

Appreciate the time to share your feedback. Our team is always here to exceed our guests expectations and it sounds like they delivered once again. Until next time, safe travels. Harshad Patel More 

Grand Ledge, Michigan
Top Contributor
94 reviews 94 reviews
38 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed September 24, 2013

My husband & I stayed at this hotel twice; on the way out and on the way back from a trip to Nebraska. The employee at the front desk was extremely nice and very helpful in recommending a good place to eat. The hotel was clean and the rooms were decorated very nicely. I would highly recommend this hotel if... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Harshad P, General Manager at BEST WESTERN Geneseo Inn, responded to this review

Thank you so much for sharing this comments with us. We are all truly delighted to hear you enjoyed your time with us here at Best Western Geneseo Inn. As for the front desk employee, we will definitely pass along this compliment. Thank you again! We hope to welcome you back sometime soon. Harshad Patel More 

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