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Holiday Inn Express Galesburg

2.5 of 5
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2285 Washington St, Galesburg, IL 61401
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Holiday Inn Express Galesburg
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Ranked #4 of 9 Hotels in Galesburg
A recent review
3 of 5 stars reviewed 2 weeks ago
David S West Des Moines, Iowa
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85 reviews from our community

Traveler rating
    27
    35
    17
    3
    3
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27
19
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21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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West Des Moines, Iowa
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel as result of some business travel to this local area. I found this hotel to be very close to the interstate and convenient to restaurants, shopping, groceries, etc. As far as the actual hotel goes, i will start by saying all the staff I came into contact with (check-in/out at front desk, breakfast, etc.) were... More 

Was this review helpful? Yes
GalesburgGSM, Front Office Manager at Holiday Inn Express Galesburg, responded to this review

Thank you for taking the time to leave such a detailed review of your visit. As an older hotel we do take pride in keeping up with things and we hope what we lack we make up for with our staff! We try to treat our guest like family whether it is their first visit or there twentieth visit. We... More 

Almond, Wisconsin
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

You can tell some remodeling has happened, staff are plenty nice and courteous. Beds are well-worn, could use replacement. Many cobwebs in ceiling corners. Desk chairs in room are also well-worn. I was in one of the first rooms on the first floor, and I could hear some kind of pump or mechanical noise through the walls.

Was this review helpful? Yes
GalesburgGSM, Front Office Manager at Holiday Inn Express Galesburg, responded to this review

Thank you for taking the time to let us know about your stay. I will pass these notes on to our Housekeeping department and Maintenance department to make sure we get these fixed. We hope you will choose to stay with us again in the future. Whitney Hendricks, Front Office Manager More 

Chicago, Illinois
Contributor
16 reviews 16 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 1, 2015

We visit family in Galesburg frequently. Have stayed at this hotel twice in the last year with our two children and a dog. We splurged for the bigger room as one of our kids is a teenager. Our experience here was fantastic--staff were kind and helpful. Our daughter enjoyed the pool. Our room had a refrigerator where we could keep... More 

Was this review helpful? Yes
GalesburgGSM, Front Office Manager at Holiday Inn Express Galesburg, responded to this review

Thank you so much for taking the time to let us know about your visit. We have shared your positive feedback with our staff. We hope you continue to stay with us in the future! Whitney Hendricks, Front Office Manager More 

Ankeny, Iowa
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 19, 2015

We have stayed there before and will stay there again. The hotel is convenient to the interstate and about par for Holiday Inn Express. Not fancy by any means but it is clean and worth the stay. The breakfast is typical HIX.

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GalesburgGSM, Front Office Manager at Holiday Inn Express Galesburg, responded to this review

Thank you for letting us know about your stays. We look forward to seeing you in the future. Whitney Hendricks, Front Office Manager More 

Oneida, Illinois
1 review
5 of 5 stars Reviewed February 17, 2015

I recently rented a room for my daughter for her birthday. She had a few of her little friends along so they could swim and have a slumber party. Whitney and her staff were so accommodating and made us feel soooo welcome! Derek, Jackie and Robin at the front desk jumped thru hoops for us and every guest I saw... More 

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GalesburgGSM, Front Office Manager at Holiday Inn Express Galesburg, responded to this review

Cindy, Thank you for leaving such a detailed review about your stay! We enjoyed having you and your guest here and would welcome you anytime! Happy birthday to your little one and I'm glad she had such a fantastic time. Whitney Hendricks, Front Office Manager More 

Lewistown, Illinois
Senior Contributor
41 reviews 41 reviews
38 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed February 10, 2015

We were visiting here for a basketball tourney. It's actually, an hour from our home but we didn't want to have to wake up early, etc. Check in was effortless and the man working behind the counter was very nice and went out of his way to offer room suggestions. Our room was a king room with a couch pullout.... More 

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GalesburgGSM, Front Office Manager at Holiday Inn Express Galesburg, responded to this review

I want to start by saying thank you for taking the time to let us know about your stay. I'm sorry to see that it was not 100% comfortable. I can assure you we are a non smoking hotel and we did take action against those who decided to go against our policies. If there is anything I can do... More 

Coal Valley, Illinois
Top Contributor
50 reviews 50 reviews
26 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed January 2, 2015

Conveniently located off I-74, this hotel is situated near travel amenities (grocery store, gas stations, restaurants). If you're just looking for a clean room for the night, stop here; however, if you're expecting the standard quality and comfort of the IHG brand, stay elsewhere. Basically, this hotel is a Super 8 with a Holiday Inn Express sign and is long... More 

Was this review helpful? Yes 1
GalesburgGSM, Guest Relations Manager at Holiday Inn Express Galesburg, responded to this review

Patricia M, I want to start by saying I'm sorry your stay was not up to the Holiday Inn Express Standards. In the upcoming year we will be going under a renovation. Thank you for taking the time to let us know how you feel and for recognizing our staff. If there is anything We can do to make your... More 

Saint Louis, Missouri
Senior Contributor
45 reviews 45 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed December 22, 2014

The hotel is a little dated looking and hard to find. Fairly clean and good internet service. The bathtub drain was plugged solid and would not drain. Took a shower standing in dirty water. Room was fairly quiet.

Was this review helpful? Yes 1
GalesburgGSM, Guest Relations Manager at Holiday Inn Express Galesburg, responded to this review

Thank you for taking the time to let us know about your most recent stay. I'm sorry that your tub wouldn't drain. If there is anything I can do to make your experience better, please feel free to reach out to me at Galesburggsm@jankohotels.com. Whitney Hendricks, Guest Service Manager More 

1 review
4 of 5 stars Reviewed November 26, 2014

My wife and I were traveling to Iowa for the Thanksgiving holiday. We stopped for the night here. The staff were super friendly and the room was well furnished and clean. The price was a little high but that was ok as this was a last minute stop. Breakfast was superb and everything was really fresh and hot and well... More 

Was this review helpful? Yes
GalesburgGSM, Front Office Manager at Holiday Inn Express Galesburg, responded to this review

Thank you so much for the wonderful review. I'm happy to hear you enjoyed your stay. We look forward to seeing you in the future! Whitney Hendricks, Guest Service Manager More 

Chicago, Illinois
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 8, 2014

This HIExpress is older but very clean. Staff was very friendly and had great recommendations for dinner. Came for business and Derek, the front desk clerk was as cool as they come. Would defitnitly stay here again next time through Galesburg.

Was this review helpful? Yes
GalesburgGSM, Front Office Manager at Holiday Inn Express Galesburg, responded to this review

Thank you for taking the time out of your day to leave us a review. We love to see our guest happy. I will be sure to pass this on to everyone! We look forward to seeing you in the future. Whitney Hendricks, Guest Service Manager More 

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25 photos of this hotel

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