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All 9 Galesburg hotels

Holiday Inn Express Galesburg

2.5 of 5 Motel   |   2285 Washington St, Galesburg, IL 61401
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Ranked #4 of 9 Hotels in Galesburg
A recent review
4 of 5 stars reviewed 1 week ago
John R Saint Louis, Missouri
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78 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Saint Louis, Missouri
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is a little dated looking and hard to find. Fairly clean and good internet service. The bathtub drain was plugged solid and would not drain. Took a shower standing in dirty water. Room was fairly quiet.

Was this review helpful? Yes 1
GalesburgGSM, Guest Relations Manager at Holiday Inn Express Galesburg, responded to this review

Thank you for taking the time to let us know about your most recent stay. I'm sorry that your tub wouldn't drain. If there is anything I can do to make your experience better, please feel free to reach out to me at Galesburggsm@jankohotels.com. Whitney Hendricks, Guest Service Manager More 

1 review
4 of 5 stars Reviewed 4 weeks ago

My wife and I were traveling to Iowa for the Thanksgiving holiday. We stopped for the night here. The staff were super friendly and the room was well furnished and clean. The price was a little high but that was ok as this was a last minute stop. Breakfast was superb and everything was really fresh and hot and well... More 

Was this review helpful? Yes
GalesburgGSM, Front Office Manager at Holiday Inn Express Galesburg, responded to this review

Thank you so much for the wonderful review. I'm happy to hear you enjoyed your stay. We look forward to seeing you in the future! Whitney Hendricks, Guest Service Manager More 

Chicago, Illinois
Contributor
16 reviews 16 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 8, 2014

This HIExpress is older but very clean. Staff was very friendly and had great recommendations for dinner. Came for business and Derek, the front desk clerk was as cool as they come. Would defitnitly stay here again next time through Galesburg.

Was this review helpful? Yes
GalesburgGSM, Front Office Manager at Holiday Inn Express Galesburg, responded to this review

Thank you for taking the time out of your day to leave us a review. We love to see our guest happy. I will be sure to pass this on to everyone! We look forward to seeing you in the future. Whitney Hendricks, Guest Service Manager More 

Henderson, Kentucky
Top Contributor
54 reviews 54 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 20, 2014

This hotel sits close to the interstate so it's convenient. The staff is exceptionally friendly and accommodating. BUT - the hotel is old and in desperate need of updating. You notice this as you pull in to the parking lot. One thing I really don't like is that because it is so old - from the paint colors to the... More 

Was this review helpful? Yes
GalesburgGSM, Guest Relations Manager at Holiday Inn Express Galesburg, responded to this review

Thank you for taking the time to let us know about your visit. I'm sorry if your first impression of us felt dated. We are in the process of updating the hotel. Hopefully next time you stay you will be impressed. Thank you. Whitney Hendricks, Guest Service Manager More 

Avon, Indiana
Contributor
15 reviews 15 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 4, 2014

On our return train trip from Colorado, the train was running late and arrived near dark. We decided to stay at the Holiday Inn Express near the interstate. It was a good decision....one room left. Our room was very clean and tidy. The desk clerks were friendly and accommodating. The breakfast bar had both hot and cold foods, including scrambled... More 

Was this review helpful? Yes 1
GalesburgGSM, Front Office Manager at Holiday Inn Express Galesburg, responded to this review

Thank you for the positive review! Thank you for noticing the new items we have included in our breakfast. We are working hard on making all of our guest happy. We hope to see you in the future. Whitney Hendricks, Guest Service Manager More 

Champaign, Illinois
Senior Contributor
43 reviews 43 reviews
26 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 25, 2014

I was bringing my child to move into her dorm at Knox College next morning early, and we found the Holiday Inn Exoress in Galesburg the best option for this stay (we otherwise stay, when possible, in a bed and breakfast closer to campus and for half the price--but also with half the amenities). I appreciated the jacuzzi and pool... More 

Was this review helpful? Yes
GalesburgGSM, Guest Relations Manager at Holiday Inn Express Galesburg, responded to this review

Thank you for choosing to stay with us. We hope to see you in the future! Whitney Hendricks, Guest Service Manager More 

Minnesota
Top Contributor
94 reviews 94 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed August 10, 2014

I stayed here for a night on my way from Indiana to Minnesota. The hotel was clean and sorta quiet. The front desk did suggest that we get a room that wasn't overlooking the pool because it could be noisy. The rooms were clean, but you could tell that they needed some updating as it was showing their wear. The... More 

Was this review helpful? Yes 1
GalesburgGSM, Front Office Manager at Holiday Inn Express Galesburg, responded to this review

Thank you for taking the time to leave a review of our hotel. We are currently going through some updates with the hotel, however it is taking a little longer then expected. I hope that if your traveling our way again you give us another try in the future. Whitney Hendricks, Guest Service Manager More 

Lexington, Massachusetts
Top Contributor
158 reviews 158 reviews
41 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed August 3, 2014

This hotel is near the interstate, about 2 miles from Amtrak station. It is a very pleasant place. The three staff people I interacted with were very friendly, and helpful when I had questions. My room was cool and comfy, and very quiet! The TV got a lot of channels. In recent stays at other hotels I'd had trouble sleeping... More 

Was this review helpful? Yes 1
GalesburgGSM, Front Office Manager at Holiday Inn Express Galesburg, responded to this review

Thank you for taking the time to write such a fantastic detailed review! I'm glad you enjoyed your stay and we hope we see you in the future. Whitney Hendricks, Guest Service Manager More 

Morgantown, West Virginia, United States
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 31, 2014

The positive first. All the people, from the receptionist, to housekeeping and breakfast room staff, were efficient and friendly. There are no restaurants within walking distance (and you wouldn't want to) but Galesburg has a web-based delivery service which we found to be quick and good. HOWEVER, this hotel seriously damages the Holiday Inn brand. It is the quintessential bad... More 

Was this review helpful? Yes 1
GalesburgGSM, Front Office Manager at Holiday Inn Express Galesburg, responded to this review

Gregory, I'm truly sorry to hear your experience was unacceptable. We are in the process of updating or hotel, it is just taking a little bit longer then expected. I really hope you brought your concerns to the staff. If not I am happy to help make your experience a little bit better if possible. Please contact me I know... More 

Ottawa, Kansas
1 review
1 of 5 stars Reviewed July 1, 2014 via mobile

I called to book reservations for the 3rd-6th of july and it was a big ordeal. The lady at the front desk answered and transfer me to the reservation line. I asked the man that answer if I could get adjoining rooms and he said that he couldnt tell me if any were available (I dont know why he couldnt... More 

Was this review helpful? Yes
GalesburgGSM, Front Office Manager at Holiday Inn Express Galesburg, responded to this review

Monsonpower, I am very sorry to hear your experience with our hotel was poor. I assure you that this is not how we run our business. I will be using your review as a training tool for our Front Desk staff. If there is anything I can do to help you please feel free to contact me via email at... More 

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Additional Information about Holiday Inn Express Galesburg

Address: 2285 Washington St, Galesburg, IL 61401
Phone Number:
Location: United States > Illinois > Galesburg
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Galesburg 2.5*
Number of rooms: 72
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Also Known As:
Holiday Inn Express Galesburg Hotel Galesburg
Holiday Inn Galesburg
Galesburg Holiday Inn

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