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Holiday Inn Express Galesburg

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2285 Washington St, Galesburg, IL 61401
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Holiday Inn Express Galesburg
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Holiday Inn Express Galesburg
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93 Reviews from our TripAdvisor Community

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Traveler rating
    32
    37
    18
    3
    3
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29
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Louisville, Kentucky
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We checked in after a long days drive. The clerk on duty was very helpful. He directed us to a place to eat and recommended a few things. As we were going to our room he said that the cookies would be out shortly.

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Level Contributor
82 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Comfortable rooms, great staff and yummy breakfast. Even had some gluten free bread selections. Clean pool. Not noisy. Best hotel in galesburg! Much much better than the neighboring best western. Highly recommend! Would def return!

Was this review helpful? Yes 1
Mazon, Illinois
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is an older Holiday Inn. The stay was ok but it will be great when the new hotel opens. The beds and rooms are just very old. The location was good and the service was great during the stay. The breakfast was the best thing for the family it started our day off great.

Was this review helpful? Yes 1
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Hands down the best hotel in the Galesburg area. Always there and ready to find me a room last minute. Kind, friendly and helpful from check-in to check out. They bend over backwards to ensure a wonderful stay! The rooms are immaculate, the internet always works, the breakfasts are warm with a great selection! They are always and forever my... More 

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GalesburgGM, General Manager at Holiday Inn Express Galesburg, responded to this review

Michele, I'm so happy we were able to help...again :) Thank you for the great review and we'll see you next time your in a pinch! Whitney Hendricks, General Manager More 

Pittsburgh, Pennsylvania
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This was just an average place. As basic and cookie cutter as they get. Much more expensive than the Prairie Inn and much more common and predictable. I've stayed here 100 times but only because its just like the other 99 places that I paid room rate and waited until my time was over. Not an adventure just putting in... More 

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GalesburgGM, General Manager at Holiday Inn Express Galesburg, responded to this review

I really am sorry that our hotel did not stand out to you. However, we do thank you for your loyalty. Hopefully you choose to stay in our new hotel after it opens and it makes an impression on you! Thank you for your feedback. Whitney Hendricks, General Manager More 

Palos Heights, Illinois
Level Contributor
145 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Quiet, clean room, great front desk and good breakfast. They got it all. Also looks like a new larger HI is under construction a little down the road. A little out of the way and no walk to eats but I'll be back.

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GalesburgGSM, Front Office Manager at Holiday Inn Express Galesburg, responded to this review

Thank you! We really appreciate you taking the time to leave a wonderful review. We will be opening our Holiday Inn Express & Suites that you saw being built, hopefully mid November. We look forward to seeing you in the future. Whitney Hendricks, Assistant General Manager More 

Dubuque, Iowa
Level Contributor
234 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
5 of 5 stars Reviewed June 16, 2015

Holiday Inn Express has come to mean to us a name you can count on when pulling into a new city. Galesburg's motel offered a great stay in well-maintained rooms with a fine breakfast to get you started in the morning. Knowledgeable staff too. It was a bit difficult to find off the highway. Better markings would be a good... More 

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GalesburgGSM, Front Office Manager at Holiday Inn Express Galesburg, responded to this review

Randy, Thank you for taking the time to leave such a positive review for our hotel. I'm glad we were able to live up to the Holiday Inn Express name for you. We are currently working on construction for a new hotel next door and will be putting a road in between us for better and quicker access. Hopefully you... More 

Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 13, 2015

We stay here each year. This year was the best. The only problem was the shower shut off did not work. Our room was by the ice, vending and breakfast area but we were not bothered by any of it! This is a pet friendly hotel, I wish all Holiday Inns were. Their rooms are the best.

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GalesburgGSM, Front Office Manager at Holiday Inn Express Galesburg, responded to this review

Cindy, We really appreciate you taking the time to let us know about your stay. I'm sorry to hear about your shower not working properly. I hope you brought this to the staffs attention. I will check to make sure this has been taken care of. We look forward to seeing you next year! Whitney Hendricks, Assistant General Manager More 

West Des Moines, Iowa
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 4, 2015

I stayed in this hotel as result of some business travel to this local area. I found this hotel to be very close to the interstate and convenient to restaurants, shopping, groceries, etc. As far as the actual hotel goes, i will start by saying all the staff I came into contact with (check-in/out at front desk, breakfast, etc.) were... More 

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GalesburgGSM, Front Office Manager at Holiday Inn Express Galesburg, responded to this review

Thank you for taking the time to leave such a detailed review of your visit. As an older hotel we do take pride in keeping up with things and we hope what we lack we make up for with our staff! We try to treat our guest like family whether it is their first visit or there twentieth visit. We... More 

Almond, Wisconsin
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 21, 2015 via mobile

You can tell some remodeling has happened, staff are plenty nice and courteous. Beds are well-worn, could use replacement. Many cobwebs in ceiling corners. Desk chairs in room are also well-worn. I was in one of the first rooms on the first floor, and I could hear some kind of pump or mechanical noise through the walls.

Was this review helpful? Yes
GalesburgGSM, Front Office Manager at Holiday Inn Express Galesburg, responded to this review

Thank you for taking the time to let us know about your stay. I will pass these notes on to our Housekeeping department and Maintenance department to make sure we get these fixed. We hope you will choose to stay with us again in the future. Whitney Hendricks, Front Office Manager More 

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