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Holiday Inn Express Galesburg

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2285 Washington St, Galesburg, IL 61401
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Holiday Inn Express Galesburg
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88 Reviews from our TripAdvisor Community

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Traveler rating
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    36
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Palos Heights, Illinois
Level Contributor
145 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Quiet, clean room, great front desk and good breakfast. They got it all. Also looks like a new larger HI is under construction a little down the road. A little out of the way and no walk to eats but I'll be back.

Was this review helpful? Yes
GalesburgGSM, Front Office Manager at Holiday Inn Express Galesburg, responded to this review

Thank you! We really appreciate you taking the time to leave a wonderful review. We will be opening our Holiday Inn Express & Suites that you saw being built, hopefully mid November. We look forward to seeing you in the future. Whitney Hendricks, Assistant General Manager More 

Dubuque, Iowa
Level Contributor
223 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Holiday Inn Express has come to mean to us a name you can count on when pulling into a new city. Galesburg's motel offered a great stay in well-maintained rooms with a fine breakfast to get you started in the morning. Knowledgeable staff too. It was a bit difficult to find off the highway. Better markings would be a good... More 

Was this review helpful? Yes
GalesburgGSM, Front Office Manager at Holiday Inn Express Galesburg, responded to this review

Randy, Thank you for taking the time to leave such a positive review for our hotel. I'm glad we were able to live up to the Holiday Inn Express name for you. We are currently working on construction for a new hotel next door and will be putting a road in between us for better and quicker access. Hopefully you... More 

Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stay here each year. This year was the best. The only problem was the shower shut off did not work. Our room was by the ice, vending and breakfast area but we were not bothered by any of it! This is a pet friendly hotel, I wish all Holiday Inns were. Their rooms are the best.

Was this review helpful? Yes
GalesburgGSM, Front Office Manager at Holiday Inn Express Galesburg, responded to this review

Cindy, We really appreciate you taking the time to let us know about your stay. I'm sorry to hear about your shower not working properly. I hope you brought this to the staffs attention. I will check to make sure this has been taken care of. We look forward to seeing you next year! Whitney Hendricks, Assistant General Manager More 

West Des Moines, Iowa
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 4, 2015

I stayed in this hotel as result of some business travel to this local area. I found this hotel to be very close to the interstate and convenient to restaurants, shopping, groceries, etc. As far as the actual hotel goes, i will start by saying all the staff I came into contact with (check-in/out at front desk, breakfast, etc.) were... More 

Was this review helpful? Yes
GalesburgGSM, Front Office Manager at Holiday Inn Express Galesburg, responded to this review

Thank you for taking the time to leave such a detailed review of your visit. As an older hotel we do take pride in keeping up with things and we hope what we lack we make up for with our staff! We try to treat our guest like family whether it is their first visit or there twentieth visit. We... More 

Almond, Wisconsin
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 21, 2015 via mobile

You can tell some remodeling has happened, staff are plenty nice and courteous. Beds are well-worn, could use replacement. Many cobwebs in ceiling corners. Desk chairs in room are also well-worn. I was in one of the first rooms on the first floor, and I could hear some kind of pump or mechanical noise through the walls.

Was this review helpful? Yes
GalesburgGSM, Front Office Manager at Holiday Inn Express Galesburg, responded to this review

Thank you for taking the time to let us know about your stay. I will pass these notes on to our Housekeeping department and Maintenance department to make sure we get these fixed. We hope you will choose to stay with us again in the future. Whitney Hendricks, Front Office Manager More 

Chicago, Illinois
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 1, 2015

We visit family in Galesburg frequently. Have stayed at this hotel twice in the last year with our two children and a dog. We splurged for the bigger room as one of our kids is a teenager. Our experience here was fantastic--staff were kind and helpful. Our daughter enjoyed the pool. Our room had a refrigerator where we could keep... More 

Was this review helpful? Yes
GalesburgGSM, Front Office Manager at Holiday Inn Express Galesburg, responded to this review

Thank you so much for taking the time to let us know about your visit. We have shared your positive feedback with our staff. We hope you continue to stay with us in the future! Whitney Hendricks, Front Office Manager More 

Ankeny, Iowa
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed March 19, 2015

We have stayed there before and will stay there again. The hotel is convenient to the interstate and about par for Holiday Inn Express. Not fancy by any means but it is clean and worth the stay. The breakfast is typical HIX.

Was this review helpful? Yes
GalesburgGSM, Front Office Manager at Holiday Inn Express Galesburg, responded to this review

Thank you for letting us know about your stays. We look forward to seeing you in the future. Whitney Hendricks, Front Office Manager More 

Oneida, Illinois
1 review
5 of 5 stars Reviewed February 17, 2015

I recently rented a room for my daughter for her birthday. She had a few of her little friends along so they could swim and have a slumber party. Whitney and her staff were so accommodating and made us feel soooo welcome! Derek, Jackie and Robin at the front desk jumped thru hoops for us and every guest I saw... More 

Was this review helpful? Yes
GalesburgGSM, Front Office Manager at Holiday Inn Express Galesburg, responded to this review

Cindy, Thank you for leaving such a detailed review about your stay! We enjoyed having you and your guest here and would welcome you anytime! Happy birthday to your little one and I'm glad she had such a fantastic time. Whitney Hendricks, Front Office Manager More 

Lewistown, Illinois
Level Contributor
41 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed February 10, 2015

We were visiting here for a basketball tourney. It's actually, an hour from our home but we didn't want to have to wake up early, etc. Check in was effortless and the man working behind the counter was very nice and went out of his way to offer room suggestions. Our room was a king room with a couch pullout.... More 

Was this review helpful? Yes
GalesburgGSM, Front Office Manager at Holiday Inn Express Galesburg, responded to this review

I want to start by saying thank you for taking the time to let us know about your stay. I'm sorry to see that it was not 100% comfortable. I can assure you we are a non smoking hotel and we did take action against those who decided to go against our policies. If there is anything I can do... More 

Coal Valley, Illinois
Level Contributor
58 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 stars Reviewed January 2, 2015

Conveniently located off I-74, this hotel is situated near travel amenities (grocery store, gas stations, restaurants). If you're just looking for a clean room for the night, stop here; however, if you're expecting the standard quality and comfort of the IHG brand, stay elsewhere. Basically, this hotel is a Super 8 with a Holiday Inn Express sign and is long... More 

Was this review helpful? Yes 1
GalesburgGSM, Guest Relations Manager at Holiday Inn Express Galesburg, responded to this review

Patricia M, I want to start by saying I'm sorry your stay was not up to the Holiday Inn Express Standards. In the upcoming year we will be going under a renovation. Thank you for taking the time to let us know how you feel and for recognizing our staff. If there is anything We can do to make your... More 

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