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All 9 Galesburg hotels

Holiday Inn Express Galesburg

2.5 of 5 Motel   |   2285 Washington St, Galesburg, IL 61401
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Ranked #3 of 9 Hotels in Galesburg
A recent review
4 of 5 stars reviewed 3 days ago
kentucky101 Henderson, Kentucky
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75 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Henderson, Kentucky
Top Contributor
53 reviews 53 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel sits close to the interstate so it's convenient. The staff is exceptionally friendly and accommodating. BUT - the hotel is old and in desperate need of updating. You notice this as you pull in to the parking lot. One thing I really don't like is that because it is so old - from the paint colors to the... More

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Avon, Indiana
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

On our return train trip from Colorado, the train was running late and arrived near dark. We decided to stay at the Holiday Inn Express near the interstate. It was a good decision....one room left. Our room was very clean and tidy. The desk clerks were friendly and accommodating. The breakfast bar had both hot and cold foods, including scrambled... More

Was this review helpful? Yes 1
GalesburgGSM, Front Office Manager at Holiday Inn Express Galesburg, responded to this review

Thank you for the positive review! Thank you for noticing the new items we have included in our breakfast. We are working hard on making all of our guest happy. We hope to see you in the future. Whitney Hendricks, Guest Service Manager More

Champaign, Illinois
Senior Contributor
43 reviews 43 reviews
26 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was bringing my child to move into her dorm at Knox College next morning early, and we found the Holiday Inn Exoress in Galesburg the best option for this stay (we otherwise stay, when possible, in a bed and breakfast closer to campus and for half the price--but also with half the amenities). I appreciated the jacuzzi and pool... More

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GalesburgGSM, Guest Relations Manager at Holiday Inn Express Galesburg, responded to this review

Thank you for choosing to stay with us. We hope to see you in the future! Whitney Hendricks, Guest Service Manager More

Minnesota
Top Contributor
90 reviews 90 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed August 10, 2014

I stayed here for a night on my way from Indiana to Minnesota. The hotel was clean and sorta quiet. The front desk did suggest that we get a room that wasn't overlooking the pool because it could be noisy. The rooms were clean, but you could tell that they needed some updating as it was showing their wear. The... More

Was this review helpful? Yes 1
GalesburgGSM, Front Office Manager at Holiday Inn Express Galesburg, responded to this review

Thank you for taking the time to leave a review of our hotel. We are currently going through some updates with the hotel, however it is taking a little longer then expected. I hope that if your traveling our way again you give us another try in the future. Whitney Hendricks, Guest Service Manager More

Lexington, Massachusetts
Top Contributor
139 reviews 139 reviews
39 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed August 3, 2014

This hotel is near the interstate, about 2 miles from Amtrak station. It is a very pleasant place. The three staff people I interacted with were very friendly, and helpful when I had questions. My room was cool and comfy, and very quiet! The TV got a lot of channels. In recent stays at other hotels I'd had trouble sleeping... More

Was this review helpful? Yes 1
GalesburgGSM, Front Office Manager at Holiday Inn Express Galesburg, responded to this review

Thank you for taking the time to write such a fantastic detailed review! I'm glad you enjoyed your stay and we hope we see you in the future. Whitney Hendricks, Guest Service Manager More

Morgantown, West Virginia, United States
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 31, 2014

The positive first. All the people, from the receptionist, to housekeeping and breakfast room staff, were efficient and friendly. There are no restaurants within walking distance (and you wouldn't want to) but Galesburg has a web-based delivery service which we found to be quick and good. HOWEVER, this hotel seriously damages the Holiday Inn brand. It is the quintessential bad... More

Was this review helpful? Yes 1
GalesburgGSM, Front Office Manager at Holiday Inn Express Galesburg, responded to this review

Gregory, I'm truly sorry to hear your experience was unacceptable. We are in the process of updating or hotel, it is just taking a little bit longer then expected. I really hope you brought your concerns to the staff. If not I am happy to help make your experience a little bit better if possible. Please contact me I know... More

Ottawa, Kansas
1 review
1 of 5 stars Reviewed July 1, 2014 via mobile

I called to book reservations for the 3rd-6th of july and it was a big ordeal. The lady at the front desk answered and transfer me to the reservation line. I asked the man that answer if I could get adjoining rooms and he said that he couldnt tell me if any were available (I dont know why he couldnt... More

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GalesburgGSM, Front Office Manager at Holiday Inn Express Galesburg, responded to this review

Monsonpower, I am very sorry to hear your experience with our hotel was poor. I assure you that this is not how we run our business. I will be using your review as a training tool for our Front Desk staff. If there is anything I can do to help you please feel free to contact me via email at... More

Boulder
Contributor
13 reviews 13 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 13, 2014

I have stayed here many times. The staff is always very pleasant and helpful. The rooms and common areas are clean. The hotel is a little dated and it is time to begin updating. However, with that being said, it is the most updated and cleanest hotel in Galesburg.

Was this review helpful? Yes
GalesburgGSM, Front Office Manager at Holiday Inn Express Galesburg, responded to this review

Thank you for the wonderful review. Our hotel is currently undergoing some changes. Slowly but surely we will get there! Thank you for choosing to stay with us. We look forward to seeing you in the future. Whitney Hendricks. Guest Service Manager More

Providence, Rhode Island
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed March 23, 2014

I stayed at this HIE for one week while in Galesburg for work despite other coworkers saying 'don't stay there' from a recent stay at same hotel for an early March 2014 business trip. Staff here very friendly and accommodating; however, train can be loud...stay in low number rooms i.e. 202 or 304 - i had to switch rooms during... More

Was this review helpful? Yes
GalesburgGSM, Guest Relations Manager at Holiday Inn Express Galesburg, responded to this review

Thank you for taking the time to let us know how your recent was. I am very happy to hear that we were able to handle your problem in a timely manner and I will make sure that next time you stay with us we get you in to a much quieter room. If there as anything else I can... More

Newport News, Virginia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 10, 2014

I stayed here long-term (several weeks) for work earlier this year. The staff is great, and I wouldn't stay anywhere else if I were in Galesburg. It is right next to the highway, and a Hy-Vee is across the street to stock your mini-fridge.

Was this review helpful? Yes
GalesburgGSM, Front Office Manager at Holiday Inn Express Galesburg, responded to this review

We do love our long term stays! Helps us get to know our guest better. Thank you for the great review and hopefully we will see you in the future! Whitney Hendricks, GSM More

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Additional Information about Holiday Inn Express Galesburg

Address: 2285 Washington St, Galesburg, IL 61401
Phone Number:
Location: United States > Illinois > Galesburg
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Galesburg 2.5*
Number of rooms: 72
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Also Known As:
Holiday Inn Express Galesburg Hotel Galesburg
Holiday Inn Galesburg
Galesburg Holiday Inn

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