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All 9 Galesburg hotels

Holiday Inn Express Galesburg

2.5 of 5 Motel   |   2285 Washington St, Galesburg, IL 61401
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81%
Ranked #1 of 9 hotels in Galesburg
A recent review
4 of 5 stars Reviewed May 13, 2014
RichDBoulder Boulder
  • Reviews (69)
  • Photos (24)
  • Amenities
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  • Room tips (13)
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69 people have reviewed this hotel

Traveler rating
    23
    29
    13
    2
    2
See reviews for
21
16
7
16
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Ottawa, Kansas
1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

I called to book reservations for the 3rd-6th of july and it was a big ordeal. The lady at the front desk answered and transfer me to the reservation line. I asked the man that answer if I could get adjoining rooms and he said that he couldnt tell me if any were available (I dont know why he couldnt... More

Was this review helpful? Yes
GalesburgGSM, Front Office Manager at Holiday Inn Express Galesburg, responded to this review

Monsonpower, I am very sorry to hear your experience with our hotel was poor. I assure you that this is not how we run our business. I will be using your review as a training tool for our Front Desk staff. If there is anything I can do to help you please feel free to contact me via email at... More

Boulder
Contributor
13 reviews 13 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 13, 2014

I have stayed here many times. The staff is always very pleasant and helpful. The rooms and common areas are clean. The hotel is a little dated and it is time to begin updating. However, with that being said, it is the most updated and cleanest hotel in Galesburg.

Was this review helpful? Yes
GalesburgGSM, Front Office Manager at Holiday Inn Express Galesburg, responded to this review

Thank you for the wonderful review. Our hotel is currently undergoing some changes. Slowly but surely we will get there! Thank you for choosing to stay with us. We look forward to seeing you in the future. Whitney Hendricks. Guest Service Manager More

Providence, Rhode Island
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed March 23, 2014

I stayed at this HIE for one week while in Galesburg for work despite other coworkers saying 'don't stay there' from a recent stay at same hotel for an early March 2014 business trip. Staff here very friendly and accommodating; however, train can be loud...stay in low number rooms i.e. 202 or 304 - i had to switch rooms during... More

Was this review helpful? Yes
GalesburgGSM, Guest Relations Manager at Holiday Inn Express Galesburg, responded to this review

Thank you for taking the time to let us know how your recent was. I am very happy to hear that we were able to handle your problem in a timely manner and I will make sure that next time you stay with us we get you in to a much quieter room. If there as anything else I can... More

Newport News, Virginia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 10, 2014

I stayed here long-term (several weeks) for work earlier this year. The staff is great, and I wouldn't stay anywhere else if I were in Galesburg. It is right next to the highway, and a Hy-Vee is across the street to stock your mini-fridge.

Was this review helpful? Yes
GalesburgGSM, Front Office Manager at Holiday Inn Express Galesburg, responded to this review

We do love our long term stays! Helps us get to know our guest better. Thank you for the great review and hopefully we will see you in the future! Whitney Hendricks, GSM More

Iowa
Senior Contributor
40 reviews 40 reviews
22 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 2, 2014

Nice hotel with easy access from interstate. Desk staff were all very friendly, very nice rooms, very good breakfast. Best thing was in the morning when we got ready to check out, they had a box of ice scrapers/brushes at the door for people to use to get the 6" of snow that fell overnight removed from our cars!

Was this review helpful? Yes
GalesburgGSM, Front Office Manager at Holiday Inn Express Galesburg, responded to this review

Thank you for the positive review. We do like to plan ahead with the weather and help our guests out in any way we can. Whitney Hendricks Galesburg GSM More

Chicago, Illinois
Top Contributor
53 reviews 53 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 31, 2014

Admittingly, we stay in express hotels somewhat frequently - lots of school and road trips. This Holiday Inn Express is a very well run hotel. Even the complimentary breakfast, which I am often not a huge fan, was good. The staff was quite nice. The hotel, especially the rooms, were VERY clean. They were putting new carpet in the public... More

Was this review helpful? Yes
HotelServiceRep, Front Office Manager at Holiday Inn Express Galesburg, responded to this review

Thank you for a great review! We are currently in the process of updating our hotel, so it's nice that it's being noticed. Please come see us again. Whitney Hendricks Front Desk Supervisor More

Tampa
Top Contributor
115 reviews 115 reviews
37 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed January 25, 2014

Stayed here one night passing through. The carpeting is being replaced but things were kept neat and I did not have any issue. I had read a lot about this hotel being dated and rooms less than clean. My experience was just the opposite. They are updating the appearance and my King Room was spotless. I found the bedding and... More

Was this review helpful? Yes
HotelServiceRep, Guest Relations Manager at Holiday Inn Express Galesburg, responded to this review

Thank you for the great review. We are currently working very hard on updating our hotel, so it's nice when someone notices. Hopefully next time you pass through we will be finished! We look forward to seeing you again in the future. Whitney Hendricks, Guest Service Supervisor More

Chattanooga, Tennessee
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 11, 2013

I booked this hotel on a business trip visiting customers in Peoria, Davenport and Galesburg and this property was central to all. It is a "dated" HIE from the mid-90s. It is a good stopping point for folks traveling cross country, it is right by I-74 and has easy access from the freeway. It was clean and quiet. There is... More

Was this review helpful? Yes 1
HotelServiceRep, Front Office Manager at Holiday Inn Express Galesburg, responded to this review

Thank you for taking the time to post a review about our hotel. Also, thank you for sharing the positive feedback about our staff. We will make sure to pass it on to them. We are currently in the process on doing some updates to our hotel and hope to be finished with them in the first quarter of 2014.... More

Monmouth, Illinois
1 review
5 of 5 stars Reviewed December 8, 2013

Thank you for a wonderful over night get away! Everything was excellent! Easy parking, nice quiet room, awesome breakfast! Very friendly staff! I have knee problems and very much appreciated the easy access room we were given right off the elevator.

Was this review helpful? Yes
HotelServiceRep, Front Office Manager at Holiday Inn Express Galesburg, responded to this review

Julie M., Thank you for the fantastic review! I am pleased to hear we were able to accommodate you. We look forward to seeing you in the future. Whitney Hendricks Guest Service Supervisor More

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 2, 2013 via mobile

I travel for my job and stay at various HIX locations throughout Central Illinois. This property has been in the very bottom half, easily. My room was pretty dirty, a sticky ring on the nightstand, floor in bathroom had visible dirt, carpet looked like it hasn't been vacuumed in a few stays, walls in room were physically dirty as well.... More

Was this review helpful? Yes 1
HIEGM, General Manager at Holiday Inn Express Galesburg, responded to this review

Dear nrb922, Thank you for taking the time to share you concerns about your stay at our hotel the Holiday Inn Express Galesburg. We take great pride in our hotel and the service we provide to our guest. It is a disappointment to hear that we fell short in delivery a positive experience during your stay. We will be sharing... More

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Additional Information about Holiday Inn Express Galesburg

Address: 2285 Washington St, Galesburg, IL 61401
Phone Number:
Location: United States > Illinois > Galesburg
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Galesburg 2.5*
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Also Known As:
Holiday Inn Express Galesburg Hotel Galesburg
Holiday Inn Galesburg
Galesburg Holiday Inn

24 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (12)
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Hotel & grounds (6)
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Dining (3)
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Pool/beach area (1)
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Other (3)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Express Hotel Galesburg is located on the east edge of Galesburg, a city rich in railroad and American history. Knox College, which is closely located to the Holiday Inn Express Galesburg, was the site of the Lincoln-Douglas Debate. Other historic places of interest include the birthplace of poet Carl Sandburg, the Ronald Reagen Trail and the Galesburg Railroad Museum. Galesburg is the future home of the National Railroad Hall of Fame, which is to be built within walking distance of the Holiday Inn Express Galesburg. Not far from the hotel you'll find the BNSF rail-yard and the Amtrak station. If you enjoy the theatre, don't miss the magnificent Orpheum Theatre. And if you enjoy the fall colors, you don't want to miss the Spoon River-Knox County Scenic Drive which is held the first two weekends of October.The Holiday Inn Express Galesburg offers 72 spacious and freshly remodeled rooms. Each room features free high-speed wireless Internet. Of course your stay won't be complete without enjoying our complimentary Express Start Breakfast Bar now with hot items. Be sure to try our signature cinnamon roll. We'll keep one warm for you! Businesses near the hotel: BNSF, Gates Rubber Company, West Code Manufacturing, Historic Seminary Street shops, NAEIR, Dick Blick, Carhartt.Stay Smart, stay at the Holiday Inn Express Galesburg, conveniently located off I-74. ... more   less 
Number of rooms
72

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