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All 9 Galesburg hotels

BEST WESTERN Prairie Inn & Conference Center

3.0 of 5 Hotel   |   300 South Soangetaha Road, I-74 at East Main, Galesburg, IL 61401
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Ranked #3 of 9 hotels in Galesburg
A recent review
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112 people have reviewed this hotel

Traveler rating
    36
    36
    14
    11
    15
See reviews for
40
21
9
28
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed 2 days ago NEW

We stayed in this hotel the nigth of April 16th. The employee at the front desk was extremely helpful and friendly. Because of previous bad experiences in hotels we always like to look at the room first. The night desk employee took the time to show us our room and pick out one that she said was her favorite. She... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Galesburg, llinois
1 review
1 of 5 stars Reviewed 2 days ago NEW

Reservations were messed up from beginning, room was dirty, none of the key cards worked out outside doors which wasn't a huge issue considering most of the doors were broken, restaurant closed early, rec'd old beer at the bar, none of the vending machines worked.

Review collected in partnership with Best Western

Was this review helpful? Yes
Rockford, Illinois
1 review
4 of 5 stars Reviewed 1 week ago NEW

The room was spacious, neat and clean. Some difficulty attempting to pull luggage up the stairs. An elevator would certainly be an asset. Staff that we encountered were helpful and pleasant. We had a very pleasant stay. CB

Was this review helpful? Yes
prairieinn, Manager at BEST WESTERN Prairie Inn & Conference Center, responded to this review

Thank you for the kind review. We strive daily to be kind and courteous. We hope to see you again. More

1 review
1 of 5 stars Reviewed 1 week ago

An employee gave out my room number. As a single woman traveling alone, this is ENTIRELY unacceptable. My friend stopped by with coffee and donuts. He looks entirely friendly and honest; however, it could have been ANYONE. Even he was appalled at how easy it was to get my room number. He didn't have to press or ask a second... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
prairieinn, Manager at BEST WESTERN Prairie Inn & Conference Center, responded to this review

I assure you this is not suppose to happen. We have made every staff member go through a safety training course again. Our sincerest apologies. More

Kirkland, Washington
Contributor
14 reviews 14 reviews
12 hotel reviews
37 helpful votes 37 helpful votes
1 of 5 stars Reviewed 1 week ago

I'd recommend staying elsewhere, but seeing as how Galesburg is a small town, the Holiday Inn Express might be full and you may have little choice. If you do stay here, I'd recommend that you keep quiet after you endure the poor service - the painfully slow breakfast where if you don't ask for every particular thing - "could I... More

Review collected in partnership with Best Western

Was this review helpful? Yes
prairieinn, Manager at BEST WESTERN Prairie Inn & Conference Center, responded to this review

I am sorry you feel this way. As we both know there is much more to this story all of which is sad. I understand that everyone had a great time until the last unfortunate event. Of which I am sorry happened. We at Best Western Strive for great customer service each and every day More

Kankakee, United States
1 review
5 of 5 stars Reviewed 1 week ago

We didn't have any great expectations about where we were going to stay. Got a last minute reservation ... the only room left. We were pleasantly suprised and found the place very nice. and clean ... very comfortable beds with extra pillows and a nice patio. Enjoyed the stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
prairieinn, Manager at BEST WESTERN Prairie Inn & Conference Center, responded to this review

Thank you for the kind review. These make all the hard work worthwhile. We hope to see you again More

Illinois
Top Contributor
55 reviews 55 reviews
24 hotel reviews
39 helpful votes 39 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Booked a block of rooms here for our daughter's wedding this weekend, since it claims to be the best hotel in a town with few options. Reservation staff did a horrible job getting the reservations under the group, even after I spent an hour on the phone with them a month ago. Rooms are old but adequate, but bedding and... More

Was this review helpful? Yes 1
prairieinn, Manager at BEST WESTERN Prairie Inn & Conference Center, responded to this review

All has been said in previous review. We wish you a good day. More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very nice and clean. Helpful staff. Area well kept. The hotel staff was attentive. I did not like the lobby area-very heavy looking antique cabinets- did not follow thru with decor-not really hotel lobby look.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
prairieinn, Front Office Manager at BEST WESTERN Prairie Inn & Conference Center, responded to this review

Thank you for your review. We are always looking to make our Best Western Hotel modern and up to date. Our lobby is made to make you feel comfortable and at home. Our guests comments are extremely important to us and we do take them into consideration. The next time you are passing through Galesburg we will be glad to... More

Galesburg, Illinois, United States
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 12, 2014

I prepaid for a jacuzzi suite for our 10 year anniversay and made reservations in the resturant ,when we arrived the pool closed the resturant was closed, the staff was very uncaring I had already paid and felt they should have offered us a different night instead I was told I didn't cancel 24 hours ahead so I would need... More

Was this review helpful? Yes 2
prairieinn, Front Office Manager at BEST WESTERN Prairie Inn & Conference Center, responded to this review

I am very sorry to hear that your stay with us was not up to your satisfaction or the level of service we strive for. We do apologize that our pool and restaurant was closed. We did have a filter problem in the pool area; that part was coming in from Chicago Illinois. Unfortunately, at the same time we were... More

Champaign, Illinois
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 28, 2014

I was driving during the middle of a winter storm when it was getting dark. I ended up stopping for the night at this Best Western, and was pleasantly surprised! My room was spacious, bed was cozy, and had many "homey" touches to give me some respite while on the road. The one minor complaint is that, after sensing that... More

Was this review helpful? Yes 1
prairieinn, Front Office Manager at BEST WESTERN Prairie Inn & Conference Center, responded to this review

Thank you for your review! We always want our guests happy and comfortable during their stay. Our rooms are a little spread out through out the hotel, this is why we do have many entrances so you can park and be closer to your room. We recently renovated to make our guests feel more at home; thank you for saying... More

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Additional Information about BEST WESTERN Prairie Inn & Conference Center

Also Known As:
Best Western Galesburg
Galesburg Best Western
Best Western Prairie Hotel
Address: 300 South Soangetaha Road, I-74 at East Main, Galesburg, IL 61401
Phone Number:
Location: United States > Illinois > Galesburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 9 hotels in Galesburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Prairie Inn & Conference Center 3*
Official Description (provided by the hotel):
Discover northwestern Illinois from the comfort of this quaint Galesburg hotel, just minutes from Knox College and Seminary Street. Conveniently located off the I-74, the BEST WESTERN Prairie Inn & Conference Center is just three miles from the heart of Galesburg, IL. Guests are just minutes from historic Seminary Street, offering shopping, dining and more. History and culture lovers delight in Galesburg's many well-known attractions, from the Orpheum Theatre to the Galesburg Railroad Museum to the birthplace of famed writer Carl Sandburg. A scenic self-guided car tour takes guests from this Galesburg hotel to many of these popular attractions. The hotel is a great choice for families visiting students at Knox College or Carl Sandburg College, both just minutes away. It's also a convenient spot for experiencing seasonal events, like Railroad Days and the Stearman Fly-In. This Illinois hotel also offers easy access for corporate travelers doing business at RFMS, BNSF and Masters Educational Services. A full service Galesburg hotel with the only full service event location in the area, we offer the highest quality amenities. Our ballroom can seat up to 300 guests, making the property a perfect choice for your next meeting, banquet, reunion or wedding. The newly renovated rooms at the BEST WESTERN Prairie Inn & Conference Center include comfortable beds with quality linens and plush pillows. Newly installed 37-inch LCD flat-screen TV's have cable satellite & HBO®. Select rooms offer a private patio entrance to our beautiful courtyard. Other amenities available at this Galesburg hotel include an indoor pool, exercise facility, room service and free Wi-Fi access. The Prairie Inn Cafe, our onsite restaurant & lounge, offers delicious dining at a discount for hotel guests. Make the BEST WESTERN Prairie Inn & Conference Center your home away from home during your next visit to Galesburg, IL. ... more   less 
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