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BEST WESTERN Prairie Inn & Conference Center

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300 South Soangetaha Road, I-74 at East Main, Galesburg, IL 61401
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BEST WESTERN Prairie Inn & Conference Center
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BEST WESTERN Prairie Inn & Conference Center
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196 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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  • All months
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    (37)
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4 of 5 stars Reviewed 2 days ago NEW

I always stay at this hotel when I am in Galesburg, IL. I was not disappointed. The only negatives I can say is that it is a little outdated with colors, carpeting, etc. and the wireless internet was hit and miss, but overall I was very satisfied with my stay. I will stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Johnstown, Wisconsin, United States
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Well this trip has been less than great. I booked my room online, first mistake, somehow i got booked for a day earlier, alright maybe my mistake, so i get there to check in, mind you the next morning, and the less than friendly lady at the desk, mind you i stood there for 10 minutes before anyone even said... More 

Was this review helpful? Yes 1
prairieinn, Front Office Manager at BEST WESTERN Prairie Inn & Conference Center, responded to this review

On behalf of our staff I would like to apologize for the inconveniences that you may have experienced during your stay with us. This is not how we treat our guests by any means. We always want our guests happy and comfortable during their stay. We have forwarded all of your comments to management and they will be taken care... More 

Chicago, Illinois
Level Contributor
10 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

This is another of the Best Western Conference Center hotels that I choose to stay in. They all seem to be reasonably priced, have nice comfortable rooms, and are generally near or in major cities. This hotel is a quality stay. The hotel is clean, beds nice, bathroom/shower real good but this room did not have a desk to work... More 

Was this review helpful? Yes
prairieinn, Front Office Manager at BEST WESTERN Prairie Inn & Conference Center, responded to this review

Thank you for your kind review. We do have our full service restaurant that we offer a 10% off coupon for everyday, The location is conveniently in our hotel so that you can go to breakfast or dinner as you please. We hope you will consider us again when passing through Galesburg, Il. Amber Smith More 

Louisville, Kentucky
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We reserved this room in advance. The check in process was a breeze. They had everything ready for us. We opted to eat out rather than in the hotel. Everything is laid out on a map they have for eats. For breakfast they give you 10% off at their restaurant. Again we ate out on our way south. We even... More 

Was this review helpful? Yes
prairieinn, Front Office Manager at BEST WESTERN Prairie Inn & Conference Center, responded to this review

Thank you for your kind review. We are glad to hear that your check-in process was a breeze. We hope to see you again while stopping in Galesburg. Thank You Amber Smith More 

Platte Center, Nebraska
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We pulled our travel trailer into the Best Western, because we had a very long day of traveling and it had been very rainy. We were too tired to set up camp. The gentleman at the counter walked outside and gave us guidance on where to park it for safety and to get it out of the way. He gave... More 

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prairieinn, Front Office Manager at BEST WESTERN Prairie Inn & Conference Center, responded to this review

Susie, thank you for your review. We are so happy that our staff could help you make your stay enjoyable. We always like to go that extra mile to insure that you have a great stay. Our truck and trailer parking makes parking easy for at night and when it is time to depart in the morning. We hope you... More 

Saint Louis, Missouri
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I have to travel for work. This is the nicest hotel that I've stayed in in a while. There were more than enough outlets. The room was well decorated and seemed updated. The entire hotel was clean and well maintained. The desk clerk was very friendly and attentive.

Was this review helpful? Yes
prairieinn, Front Office Manager at BEST WESTERN Prairie Inn & Conference Center, responded to this review

Thank you for your kind review. We are glad that enjoyed your experience with us. We have recently updated our hotel to a cozy-modern look . We always want our guests comfortable and happy during their stay. We hope to see you again in the future. Amber Smith More 

Lancaster, Wisconsin
Level Contributor
1 review
2 of 5 stars Reviewed 3 weeks ago

Arrived at the Best Western Prairie Inn on 06/15/15. Had Single King Room for one night. New Loyalty Club member:6006637445702210. Got up early, packed all but travelling outfit. Stepped into Shower, had NO WATER. Didn't have time to wait for repair. Still had 4 hours of travel to reach destination by noon. Gave myself a sponge bath. When I checked... More 

Was this review helpful? Yes
prairieinn, Front Office Manager at BEST WESTERN Prairie Inn & Conference Center, responded to this review

Thank you for your review. We always take complaints very seriously. We apologize for the inconvenience that you may have experienced. This review was forwarded to management and this will be taken care of immediately. We are making sure that we take the time to look at every shower to make sure that it is a easy turn on for... More 

Decatur, Indiana
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My family and I stayed for one night as we were traveling home. Our rooms were very beautiful and clean. It was very quiet and we enjoyed a restful night sleep. The only drawback was no free breakfast offered, but the front desk does give coupons for 10% off for dinner & breakfast at their onsite restaurant. We will definitely... More 

Was this review helpful? Yes
prairieinn, Front Office Manager at BEST WESTERN Prairie Inn & Conference Center, responded to this review

Thank you for your kind review. We are glad that you could get a restful night sleep in our comfy rooms. We do offer a 10% breakfast in our full service restaurant. We look forward to your next stay with your family! Amber Smith More 

Macomb, Illinois
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Before deciding to stay here I looked it up on the web site and everything looked nice and the price seemed competitive, I didn't book at that time as was not sure of my plans. My plans worked out so I decided to stay here at check in the price they tried to charge was $15.00 higher than the web... More 

Was this review helpful? Yes
prairieinn, Front Office Manager at BEST WESTERN Prairie Inn & Conference Center, responded to this review

We have read this review and we do believe that you may have the wrong hotel. We have never listed a free breakfast in over 15 years on any of our websites. We do have a full service restaurant that is in our hotel by the lobby. Our beds that are in our room are standard queens that do measure... More 

Pittsburgh, Pennsylvania
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've stayed at the Prairie Inn multiple times. Each time I think that it is an exceptional hotel with lots of depth. I've also stayed many other locations on Henderson Avenue, etc but I keep coming backto the Prairie Inn. In so many ways it just feels like quality and not just going through corporate cookie cutter details. In my... More 

Was this review helpful? Yes
prairieinn, Front Office Manager at BEST WESTERN Prairie Inn & Conference Center, responded to this review

Thank you for your review. We are so glad that you enjoyed your stay with us. We always want our guests happy and comfortable throughout their stay. We are happy that you had this experience. Best Western Prairie Inn looks forward to having you again! Amber Smith More 

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