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All 10 Galesburg hotels

BEST WESTERN PLUS Prairie Inn

3.0 of 5
300 South Soangetaha Road, I-74 at East Main, Galesburg, IL 61401
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Ranked #5 of 10 hotels in Galesburg
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60 reviews from our community

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Date Rating
Los Angeles, California
Top Contributor
51 reviews 51 reviews
12 hotel reviews
Reviews in 29 cities Reviews in 29 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed May 27, 2013

We were assigned a room, and, as always, we check for bed bugs under the mattress. Found some dark specks and one seemed to be an immature bug of some type. We searched further and found a dead one on the rug. Our opinion -- where there's one, there's more, but didn't see any. We called the desk (only one... More

Was this review helpful? Yes 1
prairieinn, General Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
May 31, 2013

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our staff is trained in Bed Bug Prevention and Maintenance. They immediately inspected the room and found no infestation of any kind of pests. As an additional measure, we called in... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 21, 2013

My sister got married in Galesburg and this was the official wedding hotel. I've driven by it 100 times over the years, but have never stayed. From the outside, my assumption was that it was an aging hotel all around and came in with pretty low expectations. The interior is not too bad-- they have done renovation work and the... More

Was this review helpful? Yes 1
prairieinn, Front Office Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
April 24, 2013

Thank you for taking the time out of your busy schedule to write such a complimentary letter. We would like to express you congratulations to your sister and her new husband and wish them many years of happimess.. I am passing on your comments, knowing that it will serve as a well to do thank you for all their hard... More

Owatonna, Minnesota
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 16, 2013

Large facility with very warm swimming pool, nice little bar and in-house restaurant. Carpets were being shampooed in common areas. Rooms were clean. The only issue was the restaurant food recipes were a little different than expected.

Was this review helpful? Yes 1
prairieinn, Front Office Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
April 17, 2013

Thank you for taking the time out of your schedule to write such a nice review letter. I am passing on your comments, knowing that it will serve as a well to do thank you for all their hard work and for them to continue their efforts. We appreciate your patronage and hope you will stay with us at the... More

Carlton,MN
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 11, 2013

Ok, so we didn't make reservations for this Best Western but after confronting a semi truck going the wrong way on off ramp we had to stop for the day.....we found this Best Western and gal checked us in with no issues and we even recived discount for Military.....this is an exceptional place and value is great. There is a... More

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prairieinn, Front Office Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
April 15, 2013

Thank you for taking the time out of your busy schedule to write such a complimentary letter. I am passing on your comments, knowing that it will serve as a well to do thank you for all their hard work and for them to continue their efforts. We appreciate your patronage and hope you will stay with us at the... More

1 review
2 of 5 stars Reviewed March 23, 2013 via mobile

We will never stay here again. The front desk was rude and no help. We could not get wi-fi service and half of the channels are fuzzy. The towels are kinda smelly & hard. We had a king size bed with very small pillows that feel like they are stuffed with paper towels. We checked out and went to the... More

Review collected in partnership with Best Western

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prairieinn, Guest Relations Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
March 25, 2013

I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. I will look into each issue that you have noted, in an attempt to correct and improve our hotel policies. I... More

Bath, United Kingdom
Top Contributor
75 reviews 75 reviews
20 hotel reviews
Reviews in 30 cities Reviews in 30 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed January 22, 2013

Arrived late on a cold December Tuesday night - late. Service at reception was excellent. The hotel has a bar - stayed open for us (and a dozen nurses staying there for a Christmas annual!). The bar hostess was gracious, kind, served us until very late! The hotel is laid out like an elementary school with halls going in all... More

Was this review helpful? Yes 1
prairieinn, Guest Relations Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
February 1, 2013

Thank you Mr. Bath for the wonderful comments that we will share with the staff members that made your stay a success. We will look forward to you choosing us in the future as a place to stay when in Galesburg, Illinois. Sincerely, Misty Tenenbaum Guest Services Manager More

Letts, Iowa
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed November 26, 2012

the first room we checked into had an issue with the vanity light. we were quickly moved to another room and they began fixing the problem in the first room we were in. This is an older hotel, but has been well maintained and updated. It was clean comfortable and the staff was polite and helpful. We went to the... More

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prairieinn, Front Office Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
November 27, 2012

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

Virginia, Illinois, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 16, 2012

Over the past year there have been many positive changes made to the Best Western Plus Prairie Inn in Galesburg, IL. The rooms have been remodeled, hallways now have new bright lighting, and the main area of the hotel looks very welcoming. The rooms were clean, including the corners in the bathrooms. The showers have new heads and on the... More

Was this review helpful? Yes 1
See 2 more reviews by Lisa W for Galesburg
prairieinn, Front Office Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
November 27, 2012

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

Escondido, California
Top Contributor
136 reviews 136 reviews
61 hotel reviews
Reviews in 77 cities Reviews in 77 cities
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed October 18, 2012

I am wondering how this property obtained a "Plus" rating from Best Western. There is no elevator at this hotel. You have to get used to the layout of this property to find your way around. We were placed in Building E upon check in, and the lock was broken on the security door located near the parking lot. The... More

Was this review helpful? Yes 1
yorkshire
Top Contributor
141 reviews 141 reviews
108 hotel reviews
Reviews in 105 cities Reviews in 105 cities
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed October 6, 2012

This a large hotel with pleasent public areas. It has its own restaurant and a large and impresive indoor pool and jacuzzi. The rooms are good but you can be a long walk from the pool or restaurant if in the outlying wings. The service is good and the staff helpful. Dinner in the restaurant is no more than average... More

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prairieinn, Guest Relations Manager at BEST WESTERN PLUS Prairie Inn, responded to this review
October 15, 2012

Let me take this opportunity to thank you for choosing Best Western Plus Prairie Inn to provide your lodging room. We are proud to welcome satisfied clientele and look forward to many years of you visiting the Galesburg area and staying at our hotel. If you have any need to book a room at our hotel , we invite you... More

 
 
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Additional Information about BEST WESTERN PLUS Prairie Inn

Also Known As:
Best Western Galesburg
Galesburg Best Western
Best Western Prairie Hotel
Address: 300 South Soangetaha Road, I-74 at East Main, Galesburg, IL 61401
Phone Number:
Region: United States > Illinois > Galesburg
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 10 hotels in Galesburg
Price Range: $
Hotel Class:3 star (3*)
Reservation Options:
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