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All 9 Galesburg hotels

Country Inn & Suites By Carlson, Galesburg

2.5 of 5 Hotel   |   2284 Promenade Court, Galesburg, IL 61401
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Ranked #3 of 9 hotels in Galesburg
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 weeks ago
Yobabs Broomfield, Colorado
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60 people have reviewed this hotel

Traveler rating
    15
    27
    14
    3
    1
See reviews for
24
12
5
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Paw Paw, Illinois
2 reviews
2 of 5 stars Reviewed 1 week ago

Stayed here with my two children for some spring break activities we were doing near by. My son prefers to stay at Country Inn and Suites so we have seen a lot of them. So far this is the least favorite of them. While the customer service was fine, ( we had the regular cookies in the lobby, quick check... More

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Broomfield, Colorado
Top Contributor
54 reviews 54 reviews
35 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My son and I stayed here for two nights while visiting Knox College. The hotel is tucked away behind the Target store, so you might not spot it until you're right at it. It's next to a busy highway, so it was somewhat noisy, but I always use earplugs when I stay in a hotel, so the noise didn't bother... More

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Kearney
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 1, 2014

We spent two nights at the Country Inn and Suites. Both nights we discovered that housekeeping had not left us bath towels. The "front" desk lady was helpful and provided us with towels both evenings. We also had to retrieve hot drink cups from the front desk as we did not have any in our room. Our stay was during... More

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cx_gale, Manager at Country Inn & Suites By Carlson, Galesburg, responded to this review

Dear Beverly, On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues you described with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback... More

Bloomington, Indiana
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 11, 2013

Stayed here for a night while visiting my niece at Knox college. Very clean, nice rooms. We were upgraded to a suite for no cost. Nice location of hotel next to mall. Staff was very friendly and helpful. Would stay here again.

Was this review helpful? Yes 1
Brasil
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 3, 2013

The hotel is OK. The staff was nice on our arrival, as we were a group of 15 people travelling for work. They had all the room keys ready for us. The room was spacious but looked a little dated Breakfast was ok too.. nothing special... But those were not really problems. The problem was that it was very loud... More

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Glasgow, United Kingdom
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed September 28, 2013 via mobile

Stopped in looking for a room after a change of plans on our trip. Charles, the reception guy, was cheery and helpful in finding us the type of room we wanted and showed a genuine interest in us as customers. He could teach staff working in Five star hotels a thing or two about customer service. The motel is well... More

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1 review
5 of 5 stars Reviewed September 26, 2013

Charles is what makes this hotel shine! He is always eager to help and makes us feel like he truely cares! You don't find that kind of help these days! The rooms were nice and clean and it looked like they have made a lot of updates!

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Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed September 7, 2013

Hotel overall good. CLEANLINESS of my bed was a problem. Service to give me another room was not offered and new clean mattress pad was not made available. They did give one sheet to cover the top sheet. The morning breakfast made up for the dirty room. Overall hotel was clean just the dirty bed!!! I liked the swimming pool... More

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed August 31, 2013 via mobile

We had made accommodations at a hotel down the road (once we found that entire hotel was under construction, with no warning) we ended up frantically searching for a new place to stay because of the holiday weekend. From the moment we walked into the hotel, Charles at the front desk was very accommodating and helpful! He always greeted us... More

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Additional Information about Country Inn & Suites By Carlson, Galesburg

Also Known As:
Country Inn Galesburg
Galesburg Country Inn
Address: 2284 Promenade Court, Galesburg, IL 61401
Phone Number:
Location: United States > Illinois > Galesburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 9 hotels in Galesburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Galesburg 2.5*
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