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Country Inn & Suites By Carlson, Galesburg

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2284 Promenade Court, Galesburg, IL 61401
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Country Inn & Suites By Carlson, Galesburg
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118 Reviews from our TripAdvisor Community

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Traveler rating
    32
    44
    28
    9
    5
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57
15
8
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (118)
  • Mar-May only
    (30)
  • Jun-Aug only
    (32)
  • Sep-Nov only
    (36)
  • Dec-Feb only
    (20)
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Illinois
Level Contributor
1 review
3 of 5 stars Reviewed 3 days ago NEW

Wasn't 100% sure our room was cleaned, beds were made, but it appeared that someone sat on the bed after it was made. Surprised there wasn't a mini frig in the room! Thought most hotels now provide mini frigs in the room. Oh well not this one. And when I took a shower, there was dental floss hanging from the... More 

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2 of 5 stars Reviewed 1 week ago

I should have read the reviews before coming to this place. What a dive. First room was so smelly we had to move to another room. This had a half filled baby bottle on the floor, earring and hair pins on the counter and numerous other things left from prior inmates. The cut and paste comments from the staff mean... More 

Review collected in partnership with Country Inns & Suites By Carlson

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cx_gale, Front Office Manager at Country Inn & Suites By Carlson, Galesburg, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with your accommodations. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites By Carlson standards. More 

Chicago, Illinois
1 review
2 of 5 stars Reviewed 1 week ago

Same issues as previous post. Hotel is worn down, old decor, and dirty bathrooms. Stains on floor in bathroom and in tub. Floor grout is all over bathroom floor. Dingy towels and sheets. Definitely will not go back. Completely disappointed.

Was this review helpful? Yes
cx_gale, Front Office Manager at Country Inn & Suites By Carlson, Galesburg, responded to this review

On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I will be addressing the issues you described with our team, and I assure you we will be working diligently to ensure similar situations do not occur again in the future. We appreciate the feedback and... More 

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