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All 9 Galesburg hotels

Country Inn & Suites By Carlson, Galesburg

2.5 of 5 Hotel   |   2284 Promenade Court, Galesburg, IL 61401
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66%
Ranked #4 of 9 hotels in Galesburg
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
mrm1021 Aurora, Illinois
  • Overview
  • Reviews (64)
  • Photos (22)
  • Amenities
  • Room tips (5)
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64 people have reviewed this hotel

Traveler rating
    15
    28
    17
    3
    1
See reviews for
25
12
5
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Aurora, Illinois
2 reviews
3 of 5 stars Reviewed 2 weeks ago

My wife and I have stayed at the Country Inn and Suites a couple times over the past several years with my Daughter doing campus trips to Knox College while in High School and eventually enrolling at Knox. I rated the Hotel as high as I did ("average") since the staff at the hotel has always been friendly and willing... More

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California
Top Contributor
77 reviews 77 reviews
70 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed here for one night in a two queen room. Staff at checkin was friendly. Room had musty smell, carpet, walls and drapes were worn. The drapes had a large hole and were dirty. Bathroom was not the cleanest. The bed and pillows however were very comfortable. Breakfast was average for a complimentary breakfast.

Was this review helpful? Yes 1
chicago
Contributor
18 reviews 18 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Arrived in the evening, greeted nicely by Charles at the front desk, though check in took a little longer then seems required. I had a nice king size bed in a sweet. The room was a little bit old. The HVAC a bit loud and also old. Television flat screen but no guide key on the remote so lots of... More

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Paw Paw, Illinois
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 11, 2014

Stayed here with my two children for some spring break activities we were doing near by. My son prefers to stay at Country Inn and Suites so we have seen a lot of them. So far this is the least favorite of them. While the customer service was fine, ( we had the regular cookies in the lobby, quick check... More

Was this review helpful? Yes 1
Broomfield, Colorado
Top Contributor
56 reviews 56 reviews
35 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed April 2, 2014

My son and I stayed here for two nights while visiting Knox College. The hotel is tucked away behind the Target store, so you might not spot it until you're right at it. It's next to a busy highway, so it was somewhat noisy, but I always use earplugs when I stay in a hotel, so the noise didn't bother... More

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Kearney
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 1, 2014

We spent two nights at the Country Inn and Suites. Both nights we discovered that housekeeping had not left us bath towels. The "front" desk lady was helpful and provided us with towels both evenings. We also had to retrieve hot drink cups from the front desk as we did not have any in our room. Our stay was during... More

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cx_gale, Manager at Country Inn & Suites By Carlson, Galesburg, responded to this review

Dear Beverly, On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues you described with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback... More

Bloomington, Indiana
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 11, 2013

Stayed here for a night while visiting my niece at Knox college. Very clean, nice rooms. We were upgraded to a suite for no cost. Nice location of hotel next to mall. Staff was very friendly and helpful. Would stay here again.

Was this review helpful? Yes 1
Brasil
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 3, 2013

The hotel is OK. The staff was nice on our arrival, as we were a group of 15 people travelling for work. They had all the room keys ready for us. The room was spacious but looked a little dated Breakfast was ok too.. nothing special... But those were not really problems. The problem was that it was very loud... More

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Glasgow, United Kingdom
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed September 28, 2013 via mobile

Stopped in looking for a room after a change of plans on our trip. Charles, the reception guy, was cheery and helpful in finding us the type of room we wanted and showed a genuine interest in us as customers. He could teach staff working in Five star hotels a thing or two about customer service. The motel is well... More

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Additional Information about Country Inn & Suites By Carlson, Galesburg

Address: 2284 Promenade Court, Galesburg, IL 61401
Phone Number:
Location: United States > Illinois > Galesburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Galesburg 2.5*
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Also Known As:
Country Inn Galesburg
Galesburg Country Inn

22 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Class
Number of rooms
61

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