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BEST WESTERN Designer Inn & Suites

2.5 of 5 9923 W US Route 20, Galena, IL 61036-9187
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Certificate of Excellence 2014
BEST WESTERN Designer Inn & Suites
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BEST WESTERN Designer Inn & Suites
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290 reviews from our community

Traveler rating
    156
    82
    32
    14
    6
See reviews for
59
160
12
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (290)
  • Mar-May only
    (60)
  • Jun-Aug only
    (103)
  • Sep-Nov only
    (79)
  • Dec-Feb only
    (48)
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Rockford, Illinois
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 days ago NEW

I unexpectedly chose to stay overnight in Galena rather than travel in heavy fog. The Best Western Designer Inn provided a charming room and a comfortable bed at a reasonable price. I'll definitely return and also recommend this lodge to other travelers enjoying the delights of Galena. There's a pleasant fireplace in the lobby and I think the coffee's always... More 

Review collected in partnership with Best Western

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Clinton, Iowa
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

this hotel is awesome. everyone is friendly.rooms are clean.breakfast was great.we whent in dec and it was decorated for Christmas it was realy nice. I couldn't ask for a better place to stay at.i would recamend this hotel for anyone looking for a great place to stay.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 1 week ago

We stayed in the Roman Fantasy Suite. The whirlpool, multi-jet shower, beautiful fireplace, and nice balcony were wonderful. All very clean too.The bed was the downfall. It had a low spot directly in the middle. Very hard to stay on your own side when fighting a slope in your sleep. (Not very relaxing after a long day of skiing either.)... More 

Was this review helpful? Yes 1
Park Ridge, Illinois
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We enjoyed a lot staying at the Best Western in Galena. Remodeled and under new owners. Very friendly place, close to restaurants, close to all shops in Galena. Very relaxing place for a very affordable price, and includes free breakfast, free parking. Spacious rooms and very clean. From outside you might not think is a great place, but yes! it... More 

Was this review helpful? Yes 3
Madison, Wisconsin
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I came to Galena to attend a workshop and made last-minute reservations at this inn. I expected a standard hotel room, but what I got was....so much more fun! My room was designed totally in a North Woods theme, with a four-poster (four-logger?) bed, log-style walls, and many wonderful fun decor items. I enjoyed it so much I took a... More 

Was this review helpful? Yes 2
La Crosse, Wisconsin
Top Contributor
186 reviews 186 reviews
67 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed at the BW in Galena on a promotional coupon, so it was a free night. The building is not very impressive looking, but the room was spacious and clean. The fixtures are showing their age, and a bit of mildew was showing, but not enough to really warrant any concern. The bed was adequate - a bit on... More 

Was this review helpful? Yes 1
Clinton, Iowa
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 16, 2014

we realy enjoyed our stay. our room was very clean.everyone was so friendly. the hot breakfast was good.we had a nice private balcony over looking the woods.the room had a big shower with several jets and a waterfall shower.we are planning on going back.

Was this review helpful? Yes 2
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 12, 2014

We spent several nights in a "regular" room at this Best Western and it was spacious, clean and comfortable. Decided to stay an extra night and try one of their designer suites, the Crystal Cave. Spotless, with incredible attention to detail - amenities included a huge walk-in shower with multiple jets; king sized round bed with twinkling stars overhead; fireplace;... More 

Was this review helpful? Yes 2
Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 3, 2014

Galena is a quaint town with lots of shops and restaurants. Great place for a weekend getaway or fall foliage. Best Western was an okay place. Rooms were clean but towels smelled musty. A bit over priced but included an ok breakfast. There are lots of B and B inns in Galena. Just don't wait until the last minute to... More 

Was this review helpful? Yes 1
Marion, Iowa, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 2, 2014

We go to Galena a couple of times a year and this was our first stay at Best Western Designer Inn and Suites. Very nice room with a small balcony overlooking a wooded lot - very private. We also enjoyed the poll/spa area where you can swim from inside to outdoors. Very convenient to downtown Galena for all the attractions... More 

Was this review helpful? Yes 2
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Additional Information about BEST WESTERN Designer Inn & Suites

Address: 9923 W US Route 20, Galena, IL 61036-9187
Phone Number:
Location: United States > Illinois > Galena
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Designer Inn & Suites 2.5*
Number of rooms: 42
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Also Known As:
Best Western Designer Hotel Galena
Best Western Galena
Galena Best Western
Hotel Style:
#4 Romantic Hotel in Galena
#6 Family Hotel in Galena

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