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BEST WESTERN Designer Inn & Suites

#7 of 11 Hotels in Galena
Certificate of Excellence
2.5 of 5
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9923 W US Route 20, Galena, IL 61036-9187
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BEST WESTERN Designer Inn & Suites
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421 Reviews from our TripAdvisor Community

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Freeburg
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

for the price this is a very nice hotel. the staff is always helpful. my wife was looking for antique shops and they showed us a number of them within 50 miles. we were told that they are going to update the rooms starting in march. we will stay here again next year the indoor pool has an opening that... More 

Helpful?
Thank Robert K
Black River Falls
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

My husband and I stayed there in February. This is an older hotel on the way out of town, but it was kept up and clean. It also wasn't too far from the downtown area. The continental breakfast had a lot of options and was good.

Helpful?
Thank CG2106
Chicago
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW via mobile

The upgraded lobby was great. Expanding the breakfast nook was a great idea. The rooms are good for the money and have a great view.Like the comfortable feel of the building. Keep up the renovations and look forward to my next stay

Helpful?
Thank worleeg
Central Illinois
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Just us and another couple taking an overnight jaunt to Galena so the wives could shop, but reserved a room at the BW in Galena with no idea how good it was. Possibly the biggest room I have ever rented and the place was clean and the staff friendly and very helpful. We'll definitely stay there again next time up... More 

Helpful?
1 Thank 06wingrider
Central Illinois
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Nice hotel, decent price, but the room was above and beyond and the staff were friendly and helpful. We'll be back. Ride our bike up that way frequently so will definitely remember this place. Location was right on main highway and yet rooms were quiet.

Review collected in partnership with Best Western

Helpful?
1 Thank 06wingrider
Peoria, IL
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed at the Hearts Delight Theme room and it was great! Private, comfortable and extremely delightful. We had not been to a hotel with themed rooms before and really enjoyed the in room hottub as well as the other ameneties.

Review collected in partnership with Best Western

Helpful?
1 Thank peoriaPeoria_IL
Mukwonago, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

I left my Office at the Hospital in order to get some much needed paperwork done. Very unwelcome arrival experience. You're Hotel should reflect on you're website that work is being done. Day 1 was delightful listening to a tile saw cutting tiles being replaced in rooms down the hallway. Day 2 of 2 I was blessed with a Migraine... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Jeff G
Freeport, Illinois
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We absolutely loved our mid-week get-away in the Roman Palace Suite! The decor and atmosphere are AMAZING! I would give them an "Excellent" Rating, but I must be honest about a few things. Between now and March 2016, this hotel is going through some major upgrades and renovations. During our stay, they were re-doing the water lines and installing new... More 

Helpful?
1 Thank StormKat_10
Fontana, Wisconsin
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very helpful staff. The rooms was large clean and comfortable. If your not going to use the pool get a room as far away from it as possible unless the smell doesn't bother you. They serve a very good breakfast. This would be a great place to take the kids for a winter weekend. They also have some exceptional features... More 

Helpful?
1 Thank sarahcW3283YF
Wheeling, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 28, 2015

Affordable, clean and friendly. The staff seemed to go out of their way to accommodate you and were very pleasant. Nothing too over the top, and definitely not a motel feel. We would definitely stay there again in a heartbeat!

Review collected in partnership with Best Western

Helpful?
1 Thank Lori C
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