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BEST WESTERN Designer Inn & Suites

#7 of 11 Hotels in Galena
Certificate of Excellence
2.5 of 5
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9923 W US Route 20, Galena, IL 61036-9187
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Ranked #7 of 11 Hotels in Galena
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Lynn E Monticello, United States
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309 reviews from our community

Traveler rating
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    35
    14
    9
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61
168
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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  • All months
    (309)
  • Mar-May only
    (66)
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Monticello, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Great room, courteous staff, great location. The room was extraordinarily clean. We had both a whirlpool and fireplace in our room, and it was at a great price. Close to local attractions. Restaurant and spa were within a very short walking distance.

Review collected in partnership with Best Western

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Galena, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a really nice Best Western. The price was great, especially for the Galena area. It's close to downtown, so just a short drive. You could actually walk if you wanted and not fight the parking. The breakfast was one of the better ones I've had at any hotel lately. They have a variety, so my low-carb and low-fat... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 3
Kansas City, Kansas
Contributor
12 reviews 12 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

The location of this hotel in relevance to the downtown Galena area and other surround attractions is great! Comfortable walk to Main Street. Our room was big with a balcony over looking a wooded area. Staff was very friendly, helpful and nice. Breakfast was great every morning! Room was clean and beds were comfortable! Overall a nice to place to... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Chicago, Illinois
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in the cave room it was very nice. It was more than we expected. The bed was comfortable, the shower was really awesome there were so many variations to use, it was really relaxing. The jacuzzi was nice too, there were lights in bottom of the jacuzzi and on the sides that you could change color of the... More 

Was this review helpful? Yes 1
Iowa
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I chose this hotel for a quiet break from everything and to complete a work project, and it far surpassed my expectations. The staff is friendly, the King room I stayed in was comfortable, spacious, quiet, and very clean. The view from the balcony overlooked a timbered ravine and was quite lovely. Breakfast was pleasant and plentiful. I highly recommend... More 

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Beaver Dam WI, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Best Western Designer Suites was an excellent value. It's a fair but manageable hike to downtown Galena if you don't want to drive. They had everything that was important to me. Pool, hot tub, fitness center, free Wi-Fi, nice breakfast. This hotel exceeded my expectations.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
chicago, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

The jacuzzi room happens to be in the lobby, dont expect to get any if you dont want everyone and their grandma to know what you did. Also, breakfast is conveniently served a step (literal step) outside your door. You are awakened by the screams and hollers of young kids running down the hall and stairs to make waffles, which... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Chicago, Illinois
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 16, 2015

Planned a short weekend trip. I flip flopped my room reservation multiple times but the staff accommodated all my requests. Rooms were clean and big. Breakfast was good. No complaints would recommend.

Was this review helpful? Yes 2
Lisbon IA
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 15, 2015

After a stressful holiday with our families a friend and I decided to get away for the weekend to Galena and after reading the reviews of the hotel decided we couldn't go wrong. Only a few minutes from all of the things to see and do, nice rooms, and conveniently located. I was ecstatic. A fireplace and whirlpool room for... More 

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 12, 2015

We became involved with the blizzard of 1/31/15. Travel from Chicago became a problem. The manager and front desk staff could not have been more cooperative and helpful. The hotel is clean and comfortable. The breakfast is excellent. We were expecting a simple continental setup but it was much more. Our experience was excellent.

Was this review helpful? Yes 2
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