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BEST WESTERN Designer Inn & Suites

#6 of 11 Hotels in Galena
Certificate of Excellence
2.5 of 5
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9923 W US Route 20, Galena, IL 61036-9187
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BEST WESTERN Designer Inn & Suites
Best prices for: 1 room 1 guest
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Ranked #6 of 11 Hotels in Galena
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 days ago
Harry T Franklin, United States
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347 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Galena, United States
1 of 5 stars Reviewed yesterday NEW

The reason for my poor review is that the first thing we saw when we sat on the bed was a bug crawling out....a full blown bug. Now I am not an expert but I know bugs like dirty areas so I have to say I was extremely disgusted. The hotel was sold out as it was 4th of July... More 

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Franklin, United States
4 of 5 stars Reviewed 2 days ago NEW

This was our first time visiting Galena ILL. We decided to stay over night last minute and found this best western conveniently located nearby.It was clean and comfortable and just next door is a place called the Irish cottage. very nice irish style restaurant, pub, and hotel. I would stay here again.

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Clinton, Iowa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

we had a nice stay staff was womderfull. we realy enjoyed the pool.our room was clean. beds were comfortable.thats the only hotel I stay at when we go to galena or any where else. the breakfast was great plenty of food and fresh coffee and juice and fruite.

Review collected in partnership with Best Western

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Galena, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is a good hotel for the value. We were there to visit this historical town. The breakfast area is small. The hotel staff was very friendly. The rooms are spacious, clean, and well maintained. The building is three stories, but it does not have a elevator. The elderly should request 1st or 2nd floor accommodations, both of which have... More 

Review collected in partnership with Best Western

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Galena, United States
1 review
2 of 5 stars Reviewed 1 week ago

Wasn't terrible, but the hotel needs updating. Bathroom was tiny and breakfast was not hot (sausages were cold). No elevator, so you have to tote everything up the stairs. Staff was courteous and the room was clean, but overall, the hotel did not meet our expectations.

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Fritz and the entire staff are always amazing! Fritz goes out of his way above and beyond! The rooms are amazing, the fantasy suites incredible, i never want to leave. Have been coming here for 4 years and will continue to do so .... looking forward to the pearl under the sea!

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Madison, Wisconsin
Level Contributor
83 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a hotel my fiance really enjoyed staying at! We became engaged on our trip to Galena. The hotel was comfortable, clean...not the most modern as far as decor, but that's okay in our books. Our room was very large, with a patio (1st floor room, 2nd floor rooms had balconies), 2 entrances to room (patio entrance, and main... More 

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Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Have stayed at this Best Western several times and will always go back. Either on motorcycle or truck. Overall from location to personal everything was great. Very well up kept motel and inside and out.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Chicago, Illinois
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The room was clean, there's a pool, and it's close to Main St. The person at the front desk continued her conversation the entire time I was checking in. She said nothing to me other than ask my name and tell me my room number. Rude and unprofessional. The breakfast supposedly went from 6 -10. We got there at 9... More 

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Egg Harbor, Wisconsin
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a very reasonable priced motel as long as you don't get at a theme room, but we have seen them & they are amazing. It is clean, quiet & they have a fridge & micro in the room. The pool is indoor/outdoor & it has a nice hot tub. They also have a complimentary breakfast.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
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