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All 11 Galena hotels

BEST WESTERN Designer Inn & Suites

2.5 of 5 Hotel   |   9923 W US Route 20, Galena, IL 61036-9187
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Ranked #7 of 11 Hotels in Galena
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Ari S Chicago, Illinois
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304 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
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chicago, United States
1 review
1 of 5 stars NEW

The jacuzzi room happens to be in the lobby, dont expect to get any if you dont want everyone and their grandma to know what you did. Also, breakfast is conveniently served a step (literal step) outside your door. You are awakened by the screams and hollers of young kids running down the hall and stairs to make waffles, which... More 

Review collected in partnership with Best Western

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Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Planned a short weekend trip. I flip flopped my room reservation multiple times but the staff accommodated all my requests. Rooms were clean and big. Breakfast was good. No complaints would recommend.

Was this review helpful? Yes 1
Lisbon IA
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

After a stressful holiday with our families a friend and I decided to get away for the weekend to Galena and after reading the reviews of the hotel decided we couldn't go wrong. Only a few minutes from all of the things to see and do, nice rooms, and conveniently located. I was ecstatic. A fireplace and whirlpool room for... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We became involved with the blizzard of 1/31/15. Travel from Chicago became a problem. The manager and front desk staff could not have been more cooperative and helpful. The hotel is clean and comfortable. The breakfast is excellent. We were expecting a simple continental setup but it was much more. Our experience was excellent.

Was this review helpful? Yes 1
Madison, Wisconsin
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Have stayed there in Galena many times. Stayed in the Roman Room Very Cool n clean n Big. Also the Heart Suite and that was nice for a romantic Valentines Day or something. Everyone is really nice and helpful and would recommend to everyone. Will be going back again in a few days.

Was this review helpful? Yes 2
Dubuque, Iowa
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Enjoyed every minute. Stayed in a whirlpool queen. Was expecting a queen bed, whirlpool tub, indoor/outdoor pool, hot tub, fitness room, toiletries, wifi, and cable. Got those and bath scents, TONS of towels, the squishiest pillows I have ever felt, the best pool I've ever swam in, great furnishings in the room, and a variety of fitness equipment (unlike some).... More 

Review collected in partnership with Best Western

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1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a wonderful stay at the Best Western Designer Inn & Suites. We stayed in their Hearts Delight Fantasy Room which was very Romantic with a Big Heart Shapped Memory Foam Bed, a Heart Shapped Jacuzzi and a two person shower with lots of shower heads. Every thing was clean, even the remote was a CLEAN remote and the... More 

Was this review helpful? Yes 3
Sparland, Illinois, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 20, 2015

we stayed there early January 2015 for my girlfriend and my birthdays... hotel staff very friendly room needed a deep clean popcorn on floor dirt on wall edges overall not to bad... we were traveling with our dog and payed the pet fee of 15.00 dollars a day.. every time we went out and about the dog was with us... More 

Was this review helpful? Yes 1
Forreston IL
Contributor
18 reviews 18 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 20, 2015

Stayed two nights. It's conveniently located to Galena and the Happy Joe's next door was great for takeout. Very nice, large room overlooking the woods in the back of the hotel. Staff was very nice. Plenty of parking. We did not use the pool or hot tub.

Review collected in partnership with Best Western

Was this review helpful? Yes 3
Springfield, Illinois
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 19, 2015

Booked my stay through priceline for around 80 dollars a night. Room was very big, clean, and had a comfortable bed. I enjoyed the private balcony and was looking out the back into hillside(if you are looking a private balcony try to get a room on the backside of the hotel, the other rooms balconies look out into the parking... More 

Was this review helpful? Yes 4
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Additional Information about BEST WESTERN Designer Inn & Suites

Address: 9923 W US Route 20, Galena, IL 61036-9187
Phone Number:
Location: United States > Illinois > Galena
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Designer Inn & Suites 2.5*
Number of rooms: 42
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Also Known As:
Best Western Designer Hotel Galena
Best Western Galena
Galena Best Western
Hotel Style:
#5 Romantic Hotel in Galena
#6 Family Hotel in Galena

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