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All 11 Galena hotels

BEST WESTERN Designer Inn & Suites

2.5 of 5 Hotel   |   9923 W US Route 20, Galena, IL 61036-9187
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82%
Ranked #4 of 11 hotels in Galena
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Duce97
  • Overview
  • Reviews (245)
  • Photos (86)
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  • Room tips (70)
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245 people have reviewed this hotel

Traveler rating
    131
    71
    30
    9
    4
See reviews for
50
136
9
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • German first
  • Any
English first
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed in the Roman Palace suite, the room was great. Awesome hot tub, shower, nice bed. The staff was friendly and helpful. The hotel itself could use some tlc, the parking lot needs to be refinishied, the decks outside the room are nice but need cleaned, ours had a huge wasp nest on the lower part of the deck... More

Was this review helpful? Yes 1
Illinois
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at the Best Western in Galena and were happy with our stay there. We had a cute country-style room that looked like a log cabin. It had a four poster log bed and nice furniture made out of pine logs. We didn't find the bed that comfortable, however we are used to sleeping on a memory foam mattress,... More

Was this review helpful? Yes 1
Colorado Springs, Colorado
Top Contributor
151 reviews 151 reviews
87 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Best Western chain in general is trying to move more upscale in the hotel market and this location is even a bit nicer than most Best Westerns. The standard room I stayed in had a couch, a patio with chairs, a desk, and a queen size bed. This was a second-floor room; there is a also a ground floor... More

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Freeport, Illinois
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I just got home from a 2-night stay at the Best Western Designer Inn and Suites in Galena,IL. It was SO nice! I was able to check at 3:00 (many hotels don't have check in until 4). I was given a clean, very large room with 2 queen sized beds, flat screen TV and a sitting area with 2 chairs... More

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London
Senior Contributor
34 reviews 34 reviews
27 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is in a decent location being a short drive to town and to Ulysses Grants home. Situated on the the main Road makes the hotel easy to find but can also lead to the front rooms being a little noisy at times for a light sleeper. I tried walking in to town but there seems to be a... More

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Milford, IA
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent one night in this motel in Galena, IL. Our queen room was spacious and very clean. In addition to the bed which had nice bedding and an abundance of pillows, there was a comfortable sitting area with a sofa and two chairs. Although our room faced the roadside, we were not disturbed by road noise, possibly because the... More

Was this review helpful? Yes 1
Oshkosh, WI
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 1 week ago

I check websites like Hotels.com to see what hotels are in the area that we are travelling to, and then call the hotel to book my room. Hotels.com showed 1 room remaining, and when I called the hotel, I was told that they were booked. I booked it through Hotels.com then so that we would have a room close to... More

Was this review helpful? Yes 2
Longmont, United States
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I love this hotel. They are super friendly and they have AMAZING fantasy suites!!! MUST STAY HERE!!! The environment will have you wanting to stay FOREVER!! They have several fanta suites to choose from and they are all amazing!!!! I am from CO and love coming here when we are in town!!!

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Atlanta, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Although we had our reservations in for about a month, we were not told until we arrived that we would be downgraded from a king suite to a queen room. We were awakened at 6:15 a.m. by a loud manager berating an employee for 15 minutes straight...right in the lobby! Then at 2:00 a.m. the next morning a female staff... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Wisconsin, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel and Location was great. The Breakfast was great and they had plenty of food. Rooms were clean and staff was very helpful. The room are also big with a nice sitting area in the room. The hotel is located next to a pizza and ice cream restaurant. They are also next to a irish pub that had amazing food... More

Review collected in partnership with Best Western

Was this review helpful? Yes 2
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Additional Information about BEST WESTERN Designer Inn & Suites

Address: 9923 W US Route 20, Galena, IL 61036-9187
Phone Number:
Location: United States > Illinois > Galena
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Designer Inn & Suites 2.5*
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Also Known As:
Best Western Designer Hotel Galena
Best Western Galena
Galena Best Western

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#2 Family Hotel in Galena #4 Romantic Hotel in Galena #4 Business Hotel in Galena
Hotel Class
Number of rooms
42

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