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All 11 Galena hotels

Chestnut Mountain Resort

3.0 of 5 Resort   |   8700 W Chestnut Rd, Galena, IL 61036
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Ranked #11 of 11 hotels in Galena
A recent review
3 of 5 stars reviewed 5 days ago
HappiTravelerChicago Chicago
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Traveler rating
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3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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English first
Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

We had a horrible experience at this hotel. First off, my husband and I are very frequent travelers and are not super picky about our hotel conditions. We came to Galena to celebrate our 1 year wedding anniversary. The only positive about this hotel is the cheerful bartender. We faced multiple rude front desk staff...especially the evening staff. Our room... More

Was this review helpful? Yes 1
Chicago
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed at Chestnut last week. It was really dated. However, I did find out we were in the "dog wing" (where people with dogs stay) and that is why the carpet was so stained, the carpet on the walls was frayed, the door was dirty, etc. I think the non dog rooms are nicer. The view is really outstanding. Just... More

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ottawa, Illinois, USA
Top Contributor
96 reviews 96 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Seriously needs an upgrade. Everything run down. We could not get WI-FI and could not reach the members of the wedding party we were in...very sad. We also got put on the fourth floor with NO ELEVATOR- lugging our wedding clothes, luggage, trainbox, cooler and a picnic basket- SO UPSET!!! Was hoping to be put in a BLOCK of rooms... More

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New lenox
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is out dated but clean. The view is amazing! Restaurant was great also. We watched the sunset from our table. Pool was clean. The Alpine slide was so fun as well as the chair lift. They also offer a small mini golf course in front of the building and a park for the kids to play at. We... More

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Glenview, IL
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We purchased unlimited....waste of money. The kids running the ride did not pace the ride well. We waited in line a long time, a run every 30+ minutes...We only went 2x. They would not refund out money. SO word to the wise, choose 1 or 2 runs and go from there. It was such a better deal. It has a... More

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Chicago, Illinois
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This resort has been around a long time, and it definitely is a four-season facility. We were there on a Groupon, so it was a great value. We changed rooms at check-in to avoid going up flights of stairs, and paid a small premium for a recently renovated standard double queen. The room was nice, spacious and equipped with a... More

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Des Moines, Iowa
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was shocked to read poor reviews of this hotel. While old and rather out-dated, this hotel is EXTREMELY clean!! The lobby and restaurants have been updated. The room was nothing impressive, but very clean and comfortable. The staff was very friendly and helpful. The view is amazing!! We took a boat tour and enjoyed a ride on the ski... More

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Cottage Grove, Minnesota
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 28, 2014

This hotel is very clean. the staff are very helpful. it could use a little sprucing up. The TV in our room was old-school, bad reception, generic remote didn't work most of the time. No coffee maker in the room. No free breakfast. Very nice pool and hot tub. Alpine slide was fun. Fabulous view of the Mississippi River. Sunset... More

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Aurora, IL, USA
Top Contributor
115 reviews 115 reviews
41 hotel reviews
102 helpful votes 102 helpful votes
5 of 5 stars Reviewed May 19, 2014

15 - 20 minutes south of Galena (take Blackjack Rd. south from U.S. 20 on east side of downtown). We stayed at Eagle Ridge Resort and drove down to Chestnut Mtn for breakfast on our way to Mississippi Palisades Park then drive back home to Chicago suburbs. We were lucky with a beautiful sunny morning and the view of the... More

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Rockford, Illinois
Senior Reviewer
6 reviews 6 reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed April 28, 2014

Really needs an upgrade to this century. Horrible sleeping accommodations. Beds and sheets from the 1970s. More like dorms than resort amenities. Everything was kind of run down. Pricing should have been closer to motel pricing for the conditions. Might have been nice 30 years ago.

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Additional Information about Chestnut Mountain Resort

Address: 8700 W Chestnut Rd, Galena, IL 61036
Location: United States > Illinois > Galena
Price Range (Based on Average Rates): $
Hotel Class:3 star — Chestnut Mountain Resort 3*
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Also Known As:
Chestnut Mountain Galena
Chestnut Mountain Hotel Galena

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Ski-In / Ski-Out Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Only in the Midwest will you find such an unexpected diamond in the rough. High above the Mississippi, tucked nicely in the hills near historic Galena, Chestnut Mountain is a premier Illinois. ... more   less 
Number of rooms
119

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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