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All 11 Galena hotels

Eagle Ridge Resort & Spa

3.5 of 5 Resort   |   444 Eagle Ridge Drive, Galena, IL 61036
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Eagle Ridge Resort & Spa
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71%
Ranked #8 of 11 hotels in Galena
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
Country1234 Davenport, Iowa
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321 people have reviewed this hotel

Traveler rating
    142
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
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English first
Davenport, Iowa
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in one of the group houses on a recent work outing and it was amazing. The accomodations at the houses were outstanding and the decor and setting of each house was ideal. We had a large group with 3 different houses (5-6 bedrooms each) and I didn't hear one complaint from anyone in the group. Far enough out... More

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Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is our second time staying at Eagle Ridge Resort. The first time we rented a villa (townhouse) and it was so lovely. Very peaceful with all the comforts of home. This second trip out to Galena was with a large group, so we rented a 6 bedroom house. Again all the comforts of home in a gorgeous home. Each... More

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CSeagleridge, Director of Sales at Eagle Ridge Resort & Spa, responded to this review

Thank you for your great review on our property! We certainly appreciate it and please come back and visit us again. We have so many great new activities and of course our award winning golf courses will all be open by the end of the week, April 11th. Spring is finally here! We truly appreciate your business and we hope... More

Pleasant Prairie, Wisconsin
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We were impressed with the hospitality of the resort as we walked out of our car and were greeted at the door. All the people at the resort were welcoming. Although we didn't use any of the hotel's facilities, we enjoyed our one bedroom villa. It was comfy, quaint, and had a beautiful view of the a lake. Two deer... More

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Bloomingdale, Illinois
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Everything was great hospitality was also the best have to compliment on service for breakfast and your penny in the lounge she was the best personality plus France Goodwin I guess I have to say more but we had a great get away Fran and phil

Was this review helpful? Yes 1
CSeagleridge, Director of Sales at Eagle Ridge Resort & Spa, responded to this review

Good afternoon Fran and Phil, Thank you for a great review of our resort and thank you for staying with us. We have a lot of new and exciting things happening at the resort so please come back and visit us again real soon. Colin Sanderson Director of Sales and Marketing More

Evergreen Park, Illinois
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We stayed in one of the villas with a lake view. It's March, but it's still beautiful. The sun setting behind the lake is just beautiful. The condo is beautifully furnished, warm and best of all, comfortable. WI FI is free. The staff is nice; and the general store on the property has it's own gas station (I really liked... More

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CSeagleridge, Director of Sales at Eagle Ridge Resort & Spa, responded to this review

Good afternoon Thank you for a great review on our resort and you will definitely have to come back in the spring or summer or whenever your travels bring you back out this way. We have so many exciting new activities that I am sure your will find one that is quiet even when the resort is busy. Thank you... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

My husband & I spent an extended weekend here end of Jan early Feb 2014 for our babymoon. He found a deal on travelzoo.com. The service from all the staff overall was fantastic and more than we ever expected! The food was delicious at both restaurants on site. Eric was extremely helpful, knowledgeable, and friendly with guidance and tips for... More

Was this review helpful? Yes 1
CSeagleridge, Director of Sales at Eagle Ridge Resort & Spa, responded to this review

Good afternoon It was certainly a pleasure to hear from you and thank you for great review on our resort. I will be sure to pass along all your comments to Eric, Crystal, Lisa, Nan and to all our great staff at Eagle Ridge. Congratulations on your new arrival and please come back and visit us again soon and take... More

Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 23, 2014

This resort is dated and some of the rooms can smell of mildew/old smell. Nice place if you don't mind the smell. My family has asthma, so that is an issue for us. The pool area was nice and the game room was great

Was this review helpful? Yes 1
CSeagleridge, Director of Sales at Eagle Ridge Resort & Spa, responded to this review

Good afternoon Candy I wanted to personally thank you for your candid review of our resort. I also apologize for getting this response back to you so late. We strive to meet and exceed our guest’s expectations and we need reviews like yours that are a little more critical so that we can learn and fix those things that need... More

Galena, Illinois
Contributor
18 reviews 18 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 21, 2014

This past weekend Eagle Ridge held there first time ever that I know of Winter Wonderland. There were activities for everybody especially the kids on both days. There was a writer from Galena who brought his Huskies out for a special show for the kids. He read his story to them while the dogs lounged around. Then there were rides... More

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CSeagleridge, Director of Sales at Eagle Ridge Resort & Spa, responded to this review

Good Afternoon Thank you for your great comments on our Winter Wonderland weekend. The staff at Eagle Ridge Resort worked extremely hard to make this a memorable weekend and based on your comments we met and perhaps exceeded your expectations. We tried a lot of new activities this year and based on your comments and many others we are going... More

Moline, Illinois
2 reviews
4 of 5 stars Reviewed February 17, 2014

This past weekend was my third trip to Eagle Ridge Resort and Spa in Galena, IL. The first two times I was there was for business, this time was pleasure. It was also the first time my boyfriend had been there. We enjoyed our stay very much. We bought the “romance” package which included champagne, chocolate and two keepsake glasses... More

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CSeagleridge, Director of Sales at Eagle Ridge Resort & Spa, responded to this review

Good Afternoon Ligniere Wow you can be a spokesperson for our resort based on your comments! Thank you so much for your review on Eagle Ridge. We work very hard as a team to meet and exceed our guest’s expectations and by the sounds of your review we exceeded yours (except for serving Coca-Cola). Please come back and visit us... More

Ames, Iowa
Top Contributor
57 reviews 57 reviews
18 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed February 4, 2014

My wife and I decided at the last minute to get out of town. My wife booked us for one night at Eagle Ridge. Overall, it was a nice stay. The grounds were beautiful with a freshly fallen snow when we arrived. We were welcomed into a very nice lobby by the ladies from the boutique and the from the... More

Was this review helpful? Yes 1
CSeagleridge, Director of Sales at Eagle Ridge Resort & Spa, responded to this review

Good Afternoon We have a lot of new and exciting things happening at the resort including a renovation that will be complete in May. We are adding a new restaurant concept and updating the resort including the outside, golf courses; lobby meeting rooms and much much more. Your comments will help us prioritize our next phase of renovation and we... More

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Additional Information about Eagle Ridge Resort & Spa

Also Known As:
Eagle Ridge Hotel Galena
Eagle Ridge Resort And Spa
Eagle Ridge Resort
Eagle Ridge Hotel
Eagle Ridge Resort Galena
Address: 444 Eagle Ridge Drive, Galena, IL 61036
Phone Number:
Location: United States > Illinois > Galena
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Galena
#8 Family Hotel in Galena
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Eagle Ridge Resort & Spa 3.5*
Official Description (provided by the hotel):
Eagle Ridge Resort & Spa is located 150 miles west of Chicago in the heart of The Galena Territory, a 6,800 acre recreational, residential and resort community nestled amid the rolling hills of northwestern Galena, Illinois. Eagle Ridge Resort & Spa is a full-spectrum resort and showcases superior golf with 63 holes on four acclaimed courses which include the North Course; the South Course; the East Course (9-holes); and the resort’s crowning achievement, The General, with over 250 feet of elevation changes throughout the 18 holes. Lodging accommodations at Eagle Ridge are delightfully unique with 80 quaint Inn rooms and over 250 villas and distinctive homes to choose from throughout the property. For the resort’s corporate clients Eagle Ridge boasts 15,000 square feet of state-of-the-art meeting space, in addition to beautiful conference homes for small, elegant meetings. The entire facility is also the perfect venue for banquets, weddings and theme parties. Eagle Ridge offers three distinctive restaurants that include award-winning Woodlands Restaurant, along with Spikes Bar & Grill and Paisanos. Other amenities include the tranquil Stonedrift Spa, providing ten treatment rooms for a complete sensory experience, and a state-of-the-art fitness center with a beautiful indoor/outdoor pool, sauna and steam room. The property is the perfect backdrop to an incredible selection of outdoor activities including miles of biking, hiking and horseback riding trails, as well as tennis, hot air balloon rides, boating and fishing on the picturesque 225-acre Lake Galena. ... more   less 
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