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Hampton Inn Freeport

Certificate of Excellence
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109 South Galena Avenue, Freeport, IL 61032
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Hampton Inn Freeport
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226 Reviews from our TripAdvisor Community

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Milwaukee, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Nice and clean room, friendly staff and great location! I'd choose this hotel again. Conveniently located near expressway. Breakfast was ok, can't complain much about free! Overall experience was great. Both me and my family members enjoyed our stay.

Review collected in partnership with Hampton

Helpful?
Thank Diane E
Hanover Park, Illinois
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

While the weather was frightful, making me and my co-workers have an unexpected stay in Freeport the hotel was delightful. The front desk clerk Stephanie went above and beyond to make sure we had every thing we needed, from toiletries to food. The rooms were clean and comfortable and the beds were soft. Would stay here again.

Review collected in partnership with Hampton

Helpful?
Thank StacyD91566
Freeport, United States
1 review
5 of 5 stars Reviewed January 6, 2016

My girlfriend and I took a few days off from our home in Chicago and landed in Freeport. The Hampton was wonderful. Kind and caring staff, tidy room with all the amenities. Freeport had some little gems we weren't expecting either, including an awesome meal at the Main Street Bistro.

Review collected in partnership with Hampton

Helpful?
Thank Bruce B
1 review
4 of 5 stars Reviewed November 24, 2015

Staff was very nice and accommodating. The lounge attached had a great atmosphere and the best bartender (Ronnie). Room was large and very clean. Would definitely return to stay at this hotel. Downtown Freeport offers several Antique shops and great diners.

Helpful?
Thank Brittany I
HamptonFreeport07, General Manager at Hampton Inn Freeport, responded to this review

Thank you so much for taking the time to let us know about your stay with us. We appreciate your review and look forward to you staying with us again the next time you are in the Freeport area. More 

Frostburg, Maryland
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 21, 2015 via mobile

This is an old historic hotel that has been remodeled, but that means you are limited by the original structure. So yes, as some have said the rooms are a bit smaller than a lot of new hotels and the pool is small. But our stay was good and the staff was helpful taking care of problems, even comping one... More 

Helpful?
Thank Jules37_13
HamptonFreeport07, General Manager at Hampton Inn Freeport, responded to this review

Thank you for taking the time to submit your review. We love to get feedback from our guests about their stays so we can continue to provide the best hotel stay possible. We value our guests and hope you stay with us again the next time you are in the Freeport area. More 

Champaign-Urbana, Illinois
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed November 3, 2015

We've stayed in this Hampton several times, and it is always a pleasure. Hamptons launder their sheets and linens daily, and everything is white so that it can be bleached. The beds and pillows are comfortable. Since the Freeport Hampton is downtown, parking is a little tight, but they managed to accomodate us when we were pulling a trailer by... More 

Helpful?
Thank ECDIV
HamptonFreeport07, General Manager at Hampton Inn Freeport, responded to this review

Thank you for taking the time to submit your review. We value our guests and do all we can to make each stay the best it can be. We look forward to seeing you again the next time you are in the Freeport area. More 

Madison, United States
2 reviews
4 of 5 stars Reviewed October 30, 2015

The staff at this hotel is excellent and extremely accomodating. The only issue we had during the entire stay was the lack of hot water for showers - it was warm - sometimes warmer than others. If they could get that fixed the review would move to excellent overall.

Review collected in partnership with Hampton

Helpful?
Thank Cheryl R
HamptonFreeport07, General Manager at Hampton Inn Freeport, responded to this review

Thank you for taking the time to submit your review. I am sorry you had the issue with the hot water during your stay. Let me assure you the issue has been fixed so the next time you stay with us this will not be an issue. We look forward to seeing you again soon. More 

Chicago
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed October 25, 2015

Hotel was wonderful, Alexa helped us at the front desk on parking issues, and went out of her way to make sure that we had a wonderful trip. We are Hilton Gold members and were upgraded ahead of time to a suite, it was very spacious with a small kitchenette in it, refrigerator, microwave and sink, also the room had... More 

Helpful?
Thank Beth8888
HamptonFreeport07, General Manager at Hampton Inn Freeport, responded to this review

Thank you for taking the time to submit your review. We take pride in making our hotel the best we can for our guests. I am glad you had a wonderful stay with us and look forward to the next time you are in the Freeport area to visit family that we can again give you that great stay. More 

Ames, United States
1 review
5 of 5 stars Reviewed October 23, 2015

This Hampton Inn is a little different than any other I've stayed in. It's in an old, historic building and has a restaurant/bar attached. It's a great combination of historic charm, but with the consistency of what you expect the Hampton Inn rooms and common areas to be. I had a great view from my eighth floor room. The breakfast... More 

Review collected in partnership with Hampton

Helpful?
Thank Aaron F
HamptonFreeport07, General Manager at Hampton Inn Freeport, responded to this review

Thank you for taking the time to submit your review. We love to get feedback from our guests on their stay so we know how we are doing. We hope you come stay with us again the next time you are in the Freeport area. More 

Naperville, Illinois
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 19, 2015

Everything about this hotel was great except the sleep I NEVER GOT!!!! The heating/ cooling system in the room had that fan that would constantly turn on and off. It was not only loud, but it would be hot then cold! Slept HORRIBLE! Disappointing bc the hotel is nice, rooms clean, beds comfy, staff nice, breakfast good, etc. Most important... More 

Review collected in partnership with Hampton

Helpful?
Thank Julie R
HamptonFreeport07, General Manager at Hampton Inn Freeport, responded to this review

Thank you for taking the time to submit your review. I appreciate you bringing the issue with the heating/cooling system to my attention and will look into this to make sure we get this issue fixed. I hope you give us a try again the next time you are in the Freeport area. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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