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Baymont Inn & Suites Freeport

Certificate of Excellence
2.5 of 5
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1060 Riverside Dr., Freeport, IL 61032
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Baymont Inn & Suites Freeport
Best prices for: 1 room 1 guest
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Ranked #3 of 8 Hotels in Freeport
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Sharon B Elgin, Illinois
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227 reviews from our community

Traveler rating
    103
    68
    34
    14
    8
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109
38
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35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dubuque, Iowa
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Have stayed at this location several times and always have super friendly staff. Really enjoy that this hotel has pool area open 24 hours for adults. If you are not sure what to do inthe area make sure you ask the staff as they have always given us good advise on where to eat.

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Plainfield
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Well we went here for a State bowling trip and well the hotel was average maybe slightly below. It was a packed town though with a lot going on. First the reception area was small which was no big deal at all. When we got to our room it was a double bed room and the beds were lucky to... More 

Review collected in partnership with Baymont Inn & Suites

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Darlington, Wisconsin
1 review
3 of 5 stars Reviewed March 25, 2015

They kicked us out of the pool sunday morning at 10 to put chemicals in. The kids couldn't get back in for an hour. Unsure why it wasn't done before pool opened at 7. We were only staying in the hotel so kids could swim for the kids bdays. We were not happy at all.

Review collected in partnership with Baymont Inn & Suites

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BaymontFreeport, Front Office Manager at Baymont Inn & Suites Freeport, responded to this review

Thank you for taking time to review our hotel. We appreciate all guest feedback so we can improve our operations. The kids did get to swim for approximately 2 hours before we had to close the pool to balance the chemicals. I apologize that this was not sufficient. Again thank you for your review. Shelby Assistant Manager More 

Springfield
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 18, 2015

The hotel staff are always so friendly and competent. When we decided to depart very early in the morning, before breakfast hours, the desk clerk still offered us the breakfast goods that he had been setting out. Those kept us fed and alert during a 13-1/2 drive that day. Many thanks and much appreciation.

Review collected in partnership with Baymont Inn & Suites

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BaymontFreeport, Front Office Manager at Baymont Inn & Suites Freeport, responded to this review

Thank you so much for doing a review for us. We appreciate the kind words and we are happy to hear that you were able to get a bite to eat before hitting the road! We look forward to seeing you on your next trip up to Freeport. Thanks again Shelby Assistant Manager More 

fond du lac
1 review
3 of 5 stars Reviewed March 3, 2015

the pet fee was not anywhere on the website which was an unpleasant surprise at check in,children under the age of 16 were running around the hotel and up and down the stairs,as well as in the parking lot.the adults of the kids allowed this disruptive behavior and were standing around talking loud in the hallway too.all this time while... More 

Review collected in partnership with Baymont Inn & Suites

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BaymontFreeport, Front Office Manager at Baymont Inn & Suites Freeport, responded to this review

Thank you for taking the time to review our hotel. We appreciate all feedback so we can either continue what we do best or make improvements. During tournament weekends such as this weekend, we have multiple teams staying with us, It is difficult for us to pinpoint which group each child is with. We do have a quiet time in... More 

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