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Baymont Inn & Suites Freeport

Certificate of Excellence
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1060 Riverside Dr., Freeport, IL 61032
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Baymont Inn & Suites Freeport
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Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
Jim V Freeport, Illinois
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216 reviews from our community

Traveler rating
    99
    66
    30
    13
    8
See reviews for
104
37
12
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Freeport, Illinois
1 review
3 of 5 stars Reviewed 2 days ago NEW

Room was small for a suite and heating controls were not good. Even with turning the temp to the lowest setting it was very hot and dry in the room.

Review collected in partnership with Baymont Inn & Suites

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Huntley, Illinois
1 review
4 of 5 stars Reviewed 1 week ago

We were in town for a dance competition. Close and easy to get back and forth from venue. Only there to sleep. Beds were comfortable. Room was clean. Heat worked REALLY well! Front desk personnel were very friendly and helpful with directions.

Review collected in partnership with Baymont Inn & Suites

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BaymontFreeport, Front Office Manager at Baymont Inn & Suites Freeport, responded to this review

Thank you for such a great review. We love to hear the great things our guests have to say about our hotel. We look forward to seeing you when you come for your next dance competition! Shelby Assistant Manager More 

1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

Hotel and hotel staff were just fine and friendly. Rooms were clean and pool area was great. It wasn't till I was charged for a pet cleaning charge ($35.00 nonrefundable) twice for merely bringing in my pet to another room for 10 min. I was "tattled" on by one of the staff members for this act. It is a good... More 

Was this review helpful? Yes
BaymontFreeport, Front Office Manager at Baymont Inn & Suites Freeport, responded to this review

Thank you for taking time to review our hotel. All of our rooms are pet friendly, as we take extra caution when our furry friends check out, so that the next guest can enjoy a pet free, clean room as you did. Again, thank you for your review and we look forward to your next visit. Shelby Assistant Manager More 

Freeport, Illinois
1 review
4 of 5 stars Reviewed January 20, 2015

The hot tub was very dirty and gritty. It was not hot at all. Very disappointed in that. Otherwise everything was great. Nice quiet clean room.

Review collected in partnership with Baymont Inn & Suites

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BaymontFreeport, Front Office Manager at Baymont Inn & Suites Freeport, responded to this review

Thank you for reviewing our hotel. I apologize that the hot tub was not up to standard. We do a complete drain and clean twice a week. When it is filled back up or when we are topping it off in between it can get cooler then what it should be. We are glad to hear everything else about your... More 

Enon, Ohio
Top Contributor
130 reviews 130 reviews
67 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 16, 2015

I was not expecting my most recent Baymont experience to be this good, however the place really has some positive notes. The rooms are clean, spacious, and smell very clean. The halls are clean and don't have bad odors. The staff is very friendly and I would be happy to come here again for all these reasons. Now the one... More 

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BaymontFreeport, Front Office Manager at Baymont Inn & Suites Freeport, responded to this review

Thank you for doing a review for our hotel. We appreciate the kind words and glad your stay was good. We apologize for the parking, We were recently told our truckers could not park in the gravel lot down the road which was our truck parking. We look forward to seeing you on your next visit and when you stop... More 

Wausau, Florida
1 review
4 of 5 stars Reviewed January 4, 2015

The breakfast isn't helpful to those with diabetes as most of it includes starches or carbs but it's clean and probably ok for others.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
BaymontFreeport, Front Office Manager at Baymont Inn & Suites Freeport, responded to this review

Thank you for taking time to review our hotel. We appreciate all feedback from our guests. We apologize that our breakfast was not appropriate for your needs. Thank you again for doing as review. Shelby Assistant Manager More 

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Additional Information about Baymont Inn & Suites Freeport

Address: 1060 Riverside Dr., Freeport, IL 61032
Phone Number:
Location: United States > Illinois > Freeport
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites Freeport 2.5*
Number of rooms: 64
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Also Known As:
Baymont Inn Freeport
Freeport Baymont Inn

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