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Baymont Inn & Suites Freeport

Certificate of Excellence
2.5 of 5
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1060 Riverside Dr., Freeport, IL 61032
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Baymont Inn & Suites Freeport
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Ranked #3 of 9 Hotels in Freeport
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 days ago
TaniaWisconsin wisconsin
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239 Reviews from our TripAdvisor Community

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Traveler rating
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    37
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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    (52)
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wisconsin
Level Contributor
48 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here for a family function. Check in was efficient and the staff is friendly. Pool area is nice. Room needs a little TLC. Worn carpet and bedding. Loud AC unit that never quite kept the room cool. Bathroom door didn't close properly. But the room and all the common areas (including the outdoor patio area) were very clean and... More 

Was this review helpful? Yes
baymontfp, Front Office Manager at Baymont Inn & Suites Freeport, responded to this review

Thank you for your great review. We strive to keep our guests happy and give you all a clean hotel to stay at while you are away from home! Thank again Shelby Assistant Manager More 

Newark, Illinois
1 review
3 of 5 stars Reviewed 3 weeks ago

I was appalled when I found out that the dog fee was $50. That is an outrageous price. There is no reason to charge that much money for a dog to be in your hotel for approximately 14 hours. I was told it was because you shampoo the carpets after every dog that stays in a room. I find that... More 

Review collected in partnership with Baymont Inn & Suites

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baymontfp, Front Office Manager at Baymont Inn & Suites Freeport, responded to this review

We would like to thank you for taking time to review our hotel. We have recently went through an ownership change. With this came a few new policies, one of which was the increased pet fee. Also, since becoming a pet friendly hotel, we have ALWAYS stripped all the bedding and shampooed the carpets after every pet checks out. We... More 

Elmwood park
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

exceptionally clean. Staff very friendly, helpful and considerate. Delicious breakfast. Will stay here as often as possible.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 1
baymontfp, Front Office Manager at Baymont Inn & Suites Freeport, responded to this review

Thank you so much for the great review. We take great pride in providing our guests with the best service we can! It is a great reward to get reviews like this. Again, thank you so much and we look forward to seeing you as our guest on your next trip! Shelby Assistant Manager More 

Chicago, Illinois
1 review
4 of 5 stars Reviewed May 27, 2015

The hotel was convenient to get to right off highway 20 and was quiet. Front desk staff was courteous and helpful. The rooms were nice and the matress and bedding very comfortable. I think they allowed pets and therefore the elevator had a strange smell that I think may have been pet urine. Other than the elevator, our stay was... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
baymontfp, Front Office Manager at Baymont Inn & Suites Freeport, responded to this review

Thank you for such a nice review. The odor in the elevator has been taken care of! Again, thank you for your review. Shelby Assistant Manager More 

Chandler, Oklahoma
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 21, 2015

We were very happy with staying at that motel for several days. Staff was very friendly and great to do business with.Room was very clean and well supplied. We will be staying there again next trip to that area.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 1
baymontfp, Front Office Manager at Baymont Inn & Suites Freeport, responded to this review

Thank you for doing a review of our hotel. We look forward to having you as our guest on your next trip to Freeport! Shelby Assistant Manager More 

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