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Baymont Inn & Suites Freeport

Certificate of Excellence
2.5 of 5
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1060 Riverside Dr., Freeport, IL 61032
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Baymont Inn & Suites Freeport
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Ranked #3 of 8 Hotels in Freeport
Certificate of Excellence
A recent review
4 of 5 stars reviewed 1 week ago
726ah677 Chicago, Illinois
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231 Reviews from our TripAdvisor Community

Traveler rating
    105
    69
    35
    14
    8
See reviews for
111
39
12
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Chicago, Illinois
1 review
4 of 5 stars Reviewed 1 week ago NEW

The hotel was convenient to get to right off highway 20 and was quiet. Front desk staff was courteous and helpful. The rooms were nice and the matress and bedding very comfortable. I think they allowed pets and therefore the elevator had a strange smell that I think may have been pet urine. Other than the elevator, our stay was... More 

Review collected in partnership with Baymont Inn & Suites

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baymontfp, Front Office Manager at Baymont Inn & Suites Freeport, responded to this review

Thank you for such a nice review. The odor in the elevator has been taken care of! Again, thank you for your review. Shelby Assistant Manager More 

Chandler, Oklahoma
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We were very happy with staying at that motel for several days. Staff was very friendly and great to do business with.Room was very clean and well supplied. We will be staying there again next trip to that area.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 1
baymontfp, Front Office Manager at Baymont Inn & Suites Freeport, responded to this review

Thank you for doing a review of our hotel. We look forward to having you as our guest on your next trip to Freeport! Shelby Assistant Manager More 

Chicago, IL
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here one night on a business trip. The hottub and pool are really nice. Slept well. Breakfast was Ok, same kind of breakfast you find in an establishement like this. Room was warm. Bathroom was in good condition and clean. Would stay here again.

Was this review helpful? Yes 1
baymontfp, Front Office Manager at Baymont Inn & Suites Freeport, responded to this review

We are happy to hear that your stay was comfortable. Thank you for the review. Shelby Assistant Manager More 

Dubuque, Iowa
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 17, 2015

Have stayed at this location several times and always have super friendly staff. Really enjoy that this hotel has pool area open 24 hours for adults. If you are not sure what to do inthe area make sure you ask the staff as they have always given us good advise on where to eat.

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baymontfp, General Manager at Baymont Inn & Suites Freeport, responded to this review

Sylvia C, Thank you for giving us a good rating on our staff. We love providing great service to our guest and we thank you staying with us. See you again in the future. Sincerely, Anil Chaudhari More 

Plainfield
2 reviews
3 of 5 stars Reviewed April 15, 2015

Well we went here for a State bowling trip and well the hotel was average maybe slightly below. It was a packed town though with a lot going on. First the reception area was small which was no big deal at all. When we got to our room it was a double bed room and the beds were lucky to... More 

Review collected in partnership with Baymont Inn & Suites

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BaymontFreeport, Front Office Manager at Baymont Inn & Suites Freeport, responded to this review

Thank you for your review. We appreciate all reviews so that we can improve. Again, thank you. Shelby Assistant Manager More 

Darlington, Wisconsin
1 review
3 of 5 stars Reviewed March 25, 2015

They kicked us out of the pool sunday morning at 10 to put chemicals in. The kids couldn't get back in for an hour. Unsure why it wasn't done before pool opened at 7. We were only staying in the hotel so kids could swim for the kids bdays. We were not happy at all.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
BaymontFreeport, Front Office Manager at Baymont Inn & Suites Freeport, responded to this review

Thank you for taking time to review our hotel. We appreciate all guest feedback so we can improve our operations. The kids did get to swim for approximately 2 hours before we had to close the pool to balance the chemicals. I apologize that this was not sufficient. Again thank you for your review. Shelby Assistant Manager More 

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