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All 11 Fairview Heights hotels

Fairfield Inn St. Louis Fairview Heights

2.5 of 5 Hotel   |   140 Ludwig Drive, Fairview Heights, IL 62208
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65%
Ranked #7 of 11 hotels in Fairview Heights
A recent review
4 of 5 stars reviewed 1 week ago
amullins77 Louisville, Kentucky
  • Overview
  • Reviews (49)
  • Photos (12)
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  • Room tips (9)
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49 people have reviewed this hotel

Traveler rating
    11
    19
    13
    4
    2
See reviews for
14
10
7
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
Louisville, Kentucky
Top Contributor
52 reviews 52 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

My family stayed here this weekend and from the moment we walked in the door the customer service we encountered was EXCELLENT!!!! I am rating this a very good Fairfield Inn and in fact, it was better than the last Courtyard we stayed at. The room and lobby was very clean even thought it appeared to be an older hotel,... More

Was this review helpful? Yes 1
Janessa C, General Manager at Fairfield Inn St. Louis Fairview Heights, responded to this review

Thank you so much for the GREAT comments regarding my staff and property. I certainly appreciate you taking the time to let the world know how GREAT we are!! We hope to see you again soon! More

Louisville, KY
Top Contributor
94 reviews 94 reviews
16 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This property is a mixed bag. Overall OK, just a few minor irritants that could be easily remedied with a little more attention to detail. Check in was great. Thomas is a first class staff member. Well spoken, pleasant, smiling and ruthlessly efficient. The room was clean but has a few issues. Carpet rolling up in the middle of the... More

Was this review helpful? Yes 1
Janessa C, General Manager at Fairfield Inn St. Louis Fairview Heights, responded to this review

Thank you so much for taking the time to give feedback regarding my property. I am so glad that Thomas took great care of you and that we provided you with a clean hotel and a great breakfast. I will be sure to address the fitted sheet issue that you found with my Housekeeping staff; how frustrating that must've been... More

Glassboro, New Jersey
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This Hotel was awesome! It is just over the bridge from St. Louis and very easy to get to. It is located in the heart of the restaurant district which gives you many dining choices. The rooms and hotel in general were very clean and very well maintained. I will be bringing my wife back to the area in the... More

Was this review helpful? Yes 1
Janessa C, General Manager at Fairfield Inn St. Louis Fairview Heights, responded to this review

Thank you so much for taking the time to write a review regarding my property. I am so pleased that everything went well with your visit and am excited about meeting you in the future. More

Olive Branch, Illinois
1 review
2 of 5 stars Reviewed June 2, 2014

We had a baseball game at a nearby field, and had originally booked for 2 nights. When our game schedule came out, we found that we would not need to stay the first night. I called the hotel and asked them to please cancel our Friday night reservation. I explained the situation, and she was friendly, and said she had... More

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Janessa C, General Manager at Fairfield Inn St. Louis Fairview Heights, responded to this review

Thank you so much for taking the time to fill out a review regarding your visit. I can't imagine how frustrating that must've been for you; arriving to a hotel and finding that you did not have a room booked knowing that you made your reservations. For that I am sorry! As far as the charge is concerned I do... More

Travelers are raving about these Fairview Heights hotels

Waynesville, North Carolina
Top Contributor
53 reviews 53 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed May 22, 2014 via mobile

This hotel is a great example of Marriott failing to protect their brand and a shining example of poor management. I booked three rooms in this hotel the third week of May 2014. The only pleasant experience was the guy "Thomas" who checked us in....a real pro when it came to whisking us through the process. I should have Immediately... More

Was this review helpful? Yes
Janessa C, General Manager at Fairfield Inn St. Louis Fairview Heights, responded to this review

I appreciate your feedback on my property as without it we are unable to improve. We do take pride in our outstanding customer service and the cleanliness of our property. I really hate that is not what you experienced on your trip here and for that I am sorry. I would hope that you would not prejudge every Fairfield Inn... More

Belleville, Illinois
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 13, 2014

Great staff at the desk. My room was very clean -- even the bedspread -- and the showers worked very well. I see that some have said it was noisy but that was not my experience at all. The beds were comfortable and there were plenty of pillows. In the Fairview area you cannot go wrong with this hotel. In... More

Was this review helpful? Yes
Janessa C, General Manager at Fairfield Inn St. Louis Fairview Heights, responded to this review

Thank you so much for taking the time to give feedback regarding your visit to my property. I am so glad that we took great care of you while you were in the Fairview Heights area and we hope to see you again soon! More

Marietta, Ohio
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed May 12, 2014

Just recently returned after two night stay. I have stayed in Fairfield Inns many times and have always been pleased. This one is a definite exception. The staff was wonderful but the rooms were shabby at best. The desk chair in my room was very spotted and worn. The blackout curtain had black dirt stripes on it and had a... More

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Janessa C, General Manager at Fairfield Inn St. Louis Fairview Heights, responded to this review

Thank you again for taking the time to give us your feedback on your visit as without it we are unable to improve. I have shared your comments regarding our need for renovation with my Management company and have already addressed the problems with the breakfast with my staff per our email correspondence. Thank you again for your time. More

East Hampton, Connecticut
Top Contributor
154 reviews 154 reviews
29 hotel reviews
111 helpful votes 111 helpful votes
5 of 5 stars Reviewed May 12, 2014

We chose Fairfield Inn for a long weekend stay. We were warmly welcomed by the front desk staff. We were able to check in early and had our choice of floor and room location.Room 300 was the furthest from the highway, but road noise never bothers us. We loved the free wi-fi and also being able to open the window..... More

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Auburn, IL
Senior Contributor
26 reviews 26 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 10, 2014

Clean,comfortable rooms, and a pool. Great breakfast with real food. The staff was super friendly and very helpful. kids were in the pool past the 8:00 PM cut off. That was our only complaint. Close to restaurants and shopping.

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naew31
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 5, 2014

We stayed here last summer while my son participated in a shooting tournament. This hotel was the bright spot in our stay. Our vehicle was robbed while eating at lotawata creek (avoid them!) They took my mom's purse that had our hotel keys. The sweet young lady at the front desk gladly made us more keys when we explained what... More

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Additional Information about Fairfield Inn St. Louis Fairview Heights

Address: 140 Ludwig Drive, Fairview Heights, IL 62208
Phone Number:
Location: United States > Illinois > Fairview Heights
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn St. Louis Fairview Heights 2.5*
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Also Known As:
Fairfield Inn St. Louis Fairview Heights Hotel Fairview Heights
Fairfield Inn Fairview Heights
Fairfield Fairview Heights
Fairview Heights Fairfield Inn

12 photos of this hotel

Management photos: Courtesy of the property manager

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Bathroom (1)
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Room/suite (5)
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Hotel & grounds (3)
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Pool/beach area (1)
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Dining (1)
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Other (2)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Number of rooms
63

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