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Hampton Inn St. Louis/Fairview Heights

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150 Ludwig Drive, Fairview Heights, IL 62208
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Hampton Inn St. Louis/Fairview Heights
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Hampton Inn St. Louis/Fairview Heights
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165 reviews from our community

Traveler rating
    53
    43
    42
    13
    14
See reviews for
69
34
7
41
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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There are newer reviews for Hampton Inn St. Louis/Fairview Heights
See the most recent reviews
Cherry Hill, United States
1 review
5 of 5 stars Reviewed February 7, 2014

Excellent value, with a very friendly staff. I would definitely recommend this hotel to anyone staying in the St. Clair County area. Travelled during severe weather with uncertain ability to fly back as scheduled. Staff was very accommodating in holding a room and allowing me to remain flexible. Everyone was extremely friendly and helpful.

Review collected in partnership with Hampton

Was this review helpful? Yes
Greta S, General Manager at Hampton Inn St. Louis/Fairview Heights, responded to this review

Thank you for choosing Hampton Inn for your Home Away from Home on your recent stay and sharing your great feedback. We look forward to your next visit with us when you return to the area. More 

Bolingbrook, United States
1 review
5 of 5 stars Reviewed February 5, 2014

We travel quite often but I have never stayed at a hotel where EVERYONE on the staff made our entire party feel like we were staying at a 5 star hotel!! We had a group of 15 people and everyone of us had a wonderful experience. From the time I initially inquired about room availability to the time we checked... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Greta S, General Manager at Hampton Inn St. Louis/Fairview Heights, responded to this review

Thank you for sharing your feedback on your recent stay with us. Myself and our Team look forward to your next visit when visiting Fairview Heights, IL area. More 

Louisville, Kentucky
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 4, 2014

OK I read a bunch of reviews as I always do and yes it is not your high end Hampton but I was happy with the staff and room. Read my review entirely because it might not have started out so great but as you will read the visit was pleasant. The conns 1st then the pros! First of all... More 

Was this review helpful? Yes
Greta S, General Manager at Hampton Inn St. Louis/Fairview Heights, responded to this review

Thank you for choosing Hampton Inn for recent visit to Fairview Heights. Please accept my apologies for the incorrect information that was published in reference to our facility. I am very please to read that our Team was able to make a difference in your stay with our excellent Service and Cleanliness. More 

Chicago, Illinois
Top Contributor
53 reviews 53 reviews
35 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed January 31, 2014

Stayed here while in town on business . Decor of facility is dated but very clean and maintained. Front desk staff and breakfast staff very friendly and helpful. Due to great staff I would stay here again.

Was this review helpful? Yes
Greta S, General Manager at Hampton Inn St. Louis/Fairview Heights, responded to this review

Thank you for choosing Hampton Inn on your recent visit to Fairview Heights. Myself and my Team take great pride in ensuring that we provide excellent Service and Cleanliness. We look forward to you visiting us again when in the area. More 

Springfield, United States
1 review
1 of 5 stars Reviewed January 24, 2014

Very old. Lacked cleanliness. Pool odor in lobby was horrible. Uncomfortable mattresses. Desk staff would rather flirt with a truck driver than provide check-in service to guests. Rather stay across the parking lot at the Marriott property. Hallway walls near lobby looked like a toddler made the repairs. Completely unprofessional look to the hotel. Needs more care than money could... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Greta S, General Manager at Hampton Inn St. Louis/Fairview Heights, responded to this review

Thank you for choosing Hampton Inn on your recent stay with us, please accept my apologies that we were unable to meet your expectations. More 

Travelers are raving about these Fairview Heights hotels

Grand Rapids, Michigan, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 of 5 stars Reviewed January 20, 2014

While the people remain friendly over our visits there, the hotel is tired and needs a major overhaul. It is just not up to par with other hotels any the area so we will stay next time at a Hampton nearby.

Was this review helpful? Yes
Greta S, General Manager at Hampton Inn St. Louis/Fairview Heights, responded to this review

Thank you for choosing Hampton on your recent visit to Fairview Heights. Your sentiments regarding our facility for update, as we move into 2014 we have plans for updates and renovations. We would love for you to visit us again as experience and sharing the exciting new look. More 

Marion, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed January 20, 2014

We were very pleased with your welcoming staff and the attention given to us as Honor Members which included the "goody" bag. We also would like to thank Channell in the breakfast room for her excellent job of guest service and attention to the food and other details. She was a delight and should be recognized as a valuable member... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Greta S, General Manager at Hampton Inn St. Louis/Fairview Heights, responded to this review

Thank you for writing a review on your recent stay with our and our facility. Myself and our Team want to Thank you for choosing Hampton Inn- as we look forward to you returning and allowing us to be your Home Away from Home when in the area again More 

Kansas City, United States
2 reviews
3 of 5 stars Reviewed January 7, 2014

Great bed, very comfortable and the sheets were soft, could have used two more pillows on the king bed, lots of choices around for shopping and dining. Highway noise can be a problem so request a ground floor room as far away from the highway as possible.

Review collected in partnership with Hampton

Was this review helpful? Yes
Greta S, General Manager at Hampton Inn St. Louis/Fairview Heights, responded to this review

Thank you for your recent stay with us and providing your feedback of satisfaction. We would love to have you visit us again in the future. More 

Frederick, Maryland
Senior Contributor
41 reviews 41 reviews
30 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed January 1, 2014

This Hampton Inn was not up to the expected standards of the Hampton chain. The hotel is old and in need of some renovation. The heat was a little problematic in that it was noisy when it came on. The toilets were questionable when flushed. Breakfast food was not up to the usual Hampton Inn quality and cleanliness.

Was this review helpful? Yes
Greta S, General Manager at Hampton Inn St. Louis/Fairview Heights, responded to this review

Thank your for recent stay with us and sharing your feedback. We offer great service to ensure that all our guests depart completely satisfied. We would love to have you visit us again as we offer a great location with many attractions in the immeditate area that allows choices for our guests whether it is dining or visiting local attractions. More 

Liberty, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed December 30, 2013

The cleanliness of the room was questionable as the provided linens were in terrible shape. The duvets looked like a backyard full of moles -- lots of lumps. It was laughable. The breakfast area was not kept clean nor stocked and the food offered was of poor quality.

Review collected in partnership with Hampton

Was this review helpful? Yes
Greta S, General Manager at Hampton Inn St. Louis/Fairview Heights, responded to this review

Thank you for your recent feedback of your stay with us. Please accept our apologies on your dissapointment with our hotel. We would love for you to visit us again and give us another try allowing us the opportunity to make your stay Great. More 

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