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Comfort Suites

Certificate of Excellence
2.5 of 5
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137 Ludwig Drive, Fairview Heights, IL 62208
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Comfort Suites
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Ranked #3 of 11 Hotels in Fairview Heights
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
taximom9 Fort Wayne, Indiana
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107 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Fort Wayne, Indiana
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here for 2 nights. Clean rooms and decorated well. Many things to do within a mile. Metro link very close to take in St. Louis. Breakfast was typical, but it had a great seating area, large and well laid out. Only request would be to update mattresses, ours was very soft.

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Bloomington, IL
Top Contributor
59 reviews 59 reviews
48 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed 1 week ago

Good location--able to get to St. Louis quite easily. Hotel staff was nice and the hotel was clean. Our room was clean, but looked rather worn. The furniture was nicked and there were stains in the carpet. That said, the bed was comfortable and the fold-out sofa worked well. We tried to use the indoor pool about an hour before... More 

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Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is very clean, right off the highway and offers lots of great amenities, free WiFi, hot breakfast, free parking, and spacious rooms! While this hotel does not have a true suite, the bedroom does not have doors to close off from the sitting area, there was still plenty of space for us and our 15 month old son.... More 

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FVHComfortSuites, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for choosing and staying with us at Comfort Suites in Fairview Heights, IL. I'm glad that your 15 month old son had plenty of room to play around in the suite. As you mentioned, we are very close to St. Louis without being right in St. Louis. Many guests choose to stay with us for this reason. We... More 

Benton, Illinois
1 review
5 of 5 stars Reviewed 3 weeks ago

Went with my buddies to the Missouri Valley Conference Basketball Tournament in St. Louis over the weekend and stayed at the Comfort Suites in Fairview Heights for the 2nd year in a row. Extremely clean, staff is extra friendly and helpful with any problems or questions. Good breakfast at the hotel and many restaurants very close to hotel. Just a... More 

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FVHComfortSuites, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for choosing and staying with us at Comfort Suites in Fairview Heights, IL. Thank you also for the complimentary remarks about our hotel. We do take pride in what we do, and I hope that it shows. Hopefully you had a great time at the MVC tournament. We look forward to seeing you and your buddies again next... More 

Buncombe, Illinois
2 reviews
5 of 5 stars Reviewed 4 weeks ago

The room was clean and spacious. Helpful staff. Went above and beyond. Great breakfast. Was ready at 7a.m. Fresh and good. Had bags of bottled water,Apple and breakfast bar in a paper sack to take when you leave. Will definately stay again. Pool was clean. Not one complaint.

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FVHComfortSuites, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for your complimentary review of Comfort Suites in Fairview Heights, IL. Thank you for mentioning our great free breakfast as well. We usually open the breakfast at 6 am and don't close it until 10 am. We look forward to seeing you and your family again in the future. Austin Chittum Guest Services Manager More 

Wilson, North Carolina
Contributor
17 reviews 17 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 1, 2014

This is the third time I have stayed at the Comfort Suites in Fairview Heights. Two of the three occasions (including the most recent) have been multi-night visits to see family. The rooms are clean, comfortable and spacious. The rooms (and bathrooms) are nicely done with updated decor. The fitness center is very well done and includes a treadmill, elliptical,... More 

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FVHComfortSuites, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for the kind remarks about our hotel, Comfort Suites in Fairview Heights. I do love the room tip that you shared with other potential guests. A lot of the guests choose to stay on the other side of the building so that they can see the cow farm. Austin Chittum Guest Services Manager More 

Madison, Wisconsin
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 22, 2014

Nice hotel. Large room. Throughout the hotel, hallways and in the room, the carpets all have stains. I don't know if cleaning will help. Lots of scuff marks on the hallway walls. Bathroom is nice except for the tiny, round toilet and water pressure is very low. They have a fan in the bathroom and it works pretty good. Nice... More 

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FVHComfortSuites, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for the kind remarks about Comfort Suites. We do take pride in our hotel, and we too have also noticed stains on the carpets. This is from years of heavy usage, and we do treat our carpets monthly. We are also preparing for a carpet renovation. As you have already noticed, we are just a short drive away... More 

Effingham, United States
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 19, 2014

I stay at this hotel because it is convenient to take the Red Bird Express to theCardinals games. The hotel staff is always professional and gracious. The rooms are clean and the lobby is very nice. The rates are great also. Have used the pool a few times and it is always clean and well maintained.

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FVHComfortSuites, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for choosing Comfort Suites. We are happy that you were able to take advantage of the Red Bird Express for the Cardinals game. We take great pride in our cleanliness of the rooms and the hotel itself, and we appreciate the kind words. We look forward to seeing you and your family again in the future. Austin Chittum... More 

Arvada, Colorado
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 19, 2014

This hotel is easy to get to, and easy to walk to various restaurants (mostly casual dining, chain types). Access to the highway is easy too. Took the Metro Rail and #12 bus out from the airport, and that was super easy and cheap, if not quick. Had everything you would expect--fridge, good HVAC, etc. The bed was comfortable. The... More 

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FVHComfortSuites, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for staying with us. I would like to extend my apologies for the shower drain. We do have a maintenance man on staff that is able to take care of any issues with regards to maintenance and he is happy to fix an issue if notified. We are happy that you were able to find the hotel in... More 

Murphy, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 29, 2014

We always stay at Comfort Suites, cause of the size of our family. This one was mediocre to poor... The lock on the door was broke, told the front desk on arrival. They never came and fixed. The water pressure was horrible at the sink and the bathtub did not drain properly. The wallpaper was torn and the carpet was... More 

Was this review helpful? Yes 1
FVHComfortSuites, Guest Relations Manager at Comfort Suites, responded to this review

We apologize that you didn't enjoy your stay with us. We have taken everything into consideration and hopefully addressed all of the issues. Austin Chittum Guest Services Manager More 

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