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Holiday Inn St. Louis-Fairview Heights

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313 Salem Place, Fairview Heights, IL 62208
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1 room 1 guest
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Holiday Inn St. Louis-Fairview Heights
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141 Reviews from our TripAdvisor Community

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Traveler rating
    96
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Leawood, Kansas
Level Contributor
223 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
5 of 5 stars Reviewed 1 week ago

We were on the first leg of a 3 day road trip to the Atlantic Coast and as we approached St. Louis, we needed a place to stay. Using Hotwire, my wife found this gem of a hotel along the Interstate, not far from our route. I am a loyal Hilton-brand traveler but on Hotwire, it's a blind selection. But... More 

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Kankakee, Illinois
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel was very nice and clean; includes a full-service restaurant and bar on the Main Level. The staff was VERY friendly. I think everyone of them said Hello and asked how my day was. Only "negative" = There was no Hot Tub in the Pool area.

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Louisville, Kentucky
2 reviews
4 of 5 stars Reviewed July 29, 2015

We checked in on Monday with Dana, she was wonderful told us the different stores and restaurants in the area and she not only greeted my husband and I but my children also and people over look children with there parents.....but THANK YOU DANA

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Omaha
Level Contributor
130 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed July 22, 2015

Watch closely for the entrance, it seems like you are turning into a closed restaurant but the road goes around the restaurant and into the hotel. So, I stayed here a second time, the first was two years ago. The positives of the place are still there, clean, quiet, responsive staff. One of the people checking us in overheard where... More 

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Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed July 17, 2015

After coming to Fairview Heights and O'Fallon for numerous years - and trying out the numerous hotels - I must admit that I really like the Holiday Inn in Fairview Heights. Very clean and hotel staff was superb in check-in and explaining everything. Two free drink coupons for the two of us - so we ate at the restaurant in... More 

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Olney, United States
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 5, 2015

We got here to check in and was greeted by "Holly" or "Molly", c an't recall, very sweet girl. We got our room changed to a king w/o the jacuzzi tub and saved $20 that night. She didn't have to do that but it was greatly appreciated. Room was very nice, large walk-in shower and the bathroom had an exhaust... More 

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Sydney, Australia
Level Contributor
42 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed June 24, 2015

This is a newish property so it is easy to rate it well. However the standout was the staff - welcoming, professional, friendly and helpful. Dana checked us in and was quick to recognise us as IHG members, to offer a cold drink and information about the facilities of the hotel. Over the next few days, we were always genuinely... More 

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illinois
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 19, 2015

Booked through Priceline and discovered only King rooms available for our family of four. Night staff said that we could switch rooms the next day because there would be double rooms available. When we asked the day staff the next morning, she told us that she couldn't do anything. She was very unwilling to try to help and commented that... More 

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IHGCare, Guest Relations Manager at Holiday Inn St. Louis-Fairview Heights, responded to this review

Dear hannahsmom1998, We appreciate you writing a comment about your stay. We would like to take this opportunity to extend our sincere apologies for the less than satisfactory experience you had with our staff. We are glad that your concern was eventually addressed but we feel sorry at the same time because you had to cut your stay and check... More 

Tennessee Ridge, Tennessee
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 19, 2015 via mobile

This hotel is my first choice when visiting this area. It's very well maintained and the staff is mostly always nice and professional. There was one occurrence when they had some silly untrained girls at the desk at check in, but it all worked out for the good😀

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1 review
5 of 5 stars Reviewed May 4, 2015 via mobile

I will definitely come back! Very friendly helpful staff! Nice clean rooms. GREAT food in the restaurant and good prices. Pool nice, just wish they had a hot tub, but very relaxing after a long day. I have never felt comfortable in a hotel until now. Thank you for the great stay! See you next year on our yearly trip!... More 

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