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All 11 Fairview Heights hotels

Holiday Inn St. Louis-Fairview Heights

3.0 of 5 Hotel   |   313 Salem Place, Fairview Heights, IL 62208
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Holiday Inn St. Louis-Fairview Heights
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88%
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 4 weeks ago
Steve R Decatur, IL
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107 people have reviewed this hotel

Traveler rating
    80
    15
    2
    3
    7
See reviews for
29
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10
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Decatur, IL
Contributor
18 reviews 18 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Very nice property, but it had been so long since we landed in a hotel without nice pillow-top mattresses, we were shocked. Very firm! My wife has a large tumor in her back, so a proper mattress is a necessity. Was told all rooms had the same. I triple-folded the quilted duvet and put it under the fitted sheet on... More

Was this review helpful? Yes
MAOliver, Manager at Holiday Inn St. Louis-Fairview Heights, responded to this review

Thank you for your review. Your feedback is very important to us. We are pleased that you like the property, we take pride in our appearance and strive to keep the impression very high. We apologize for the foot traffic in the hallway and the guest bath experience. We will address the water pressure immediately. Our beds are Serta Plush... More

Iron Mountain, Michigan
Contributor
14 reviews 14 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here for business. This hotel is in great shape and the area is decent (wanted to stay clear of East St Louis). I like the fact this place has a bar/resteraunt right in it. It is also close to many restaurants.

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Senior Contributor
43 reviews 43 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here for a few days. It was excellent. No problems whatsoever. Every hotel employee was nice and always asked if we needed anything to make our stay better. Our room, rm 424, was a double. Very nice and clean. No problems with the room. I did notice that you can hear some hallway noise from the room but maybe... More

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Mechanicsburg, IL
Contributor
18 reviews 18 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 16, 2013

Went on a shopping trip, and needed a place to stay that was close to St. Clair Square Mall. The Holiday Inn fit the bill, and had an added bonus of being right behind Lottawotta Creek Restaurant! The hotel staff was very friendly, and the hotel was clean. The set-up of the room was very akward. the bathroom door opened... More

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CatYoung, General Manager at Holiday Inn St. Louis-Fairview Heights, responded to this review

Dear KF1995, Thank you for the review. We certainly appreciate all the feedback. I do apologize for the certain issues you encountered. We will correct the water pressure and apologize for the design of the doors at the entrance. It appears you enjoyed the property otherwise and we hope to have you return soon. Have a great Holiday! More

Hoschton, Georgia
Top Contributor
82 reviews 82 reviews
10 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed November 6, 2013

We understand this property is about five years old. It appears newer! The rooms are very large and comfortable and extremely clean. They have a nice restaurant on site which serves a good breakfast at a fair price (we did not eat any other meals here). They have nice meeting rooms as well as an uncluttered lobby with plenty of... More

Was this review helpful? Yes 2
Saint Jacob, Illinois, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 30, 2013

We were extremely happy with our visit to this hotel. We celebrated my daughters 9th birthday there with three 9 year olds, who had an amazing time! The hotel was very kid friendly they loved the pool and exercise room. Even the front desk person made wonderful dinner suggestions and helped with gifts, etc. I couldn't have imagined an easier... More

Was this review helpful? Yes 1
CatYoung, General Manager at Holiday Inn St. Louis-Fairview Heights, responded to this review

Dear Guest, So glad to hear the Birthday went well and the kids loved our hotel. Our pool is the perfect size and kept at the perfect temperature! It makes for a great time. I hope we will see you back for the 10th Birthday! More

Saint Louis, Missouri
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 10, 2013

This hotel was wonderful! It is in a great location, close to STL. The rooms were very clean! The lobby was beautiful! The restuarant was delicious! There was plenty of space in the rooms! It is near many activities and additional restaurants within walking distance. The landscaping is also attractive!

Was this review helpful? Yes 3
CatYoung, General Manager at Holiday Inn St. Louis-Fairview Heights, responded to this review

Dear Schniblits76, Thank you for the review. We are pleased to hear that you enjoyed all aspects of our hotel. I must agree our restaurant is VERY good. Our Chef's take great pride in the taste of all their dishes. Hope to have you back soon! More

Greeley, colorado
Top Contributor
50 reviews 50 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed September 6, 2013 via mobile

Stayed here with my 3 children and we loved it. All of the staff were super friendly. We ate dinner and breakfast and both were delicious. Love that kids 12 and under get free breakfast. We used the pool and it was clean and not crowded. Paid $105 + tax for room and it was worth every cent.

Was this review helpful? Yes 1
Minneapolis, Minnesota
2 reviews
5 of 5 stars Reviewed September 3, 2013

This hotel has got to be one of the top 5 friendliest and modern hotels that I have stayed at in my life. The décor and furnishing that you see when you enter the hotel was just the beginning. The hotel rooms were spacious and were kept very clean. The staff was beyond friendly and attentive to all my needs... More

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CatYoung, General Manager at Holiday Inn St. Louis-Fairview Heights, responded to this review

Dear Robert A Thank you for the review. I'm pleased to see you enjoyed our hotel, the staff, and the food! I'll be sure to pass it on to the employees! We love hearing the positive feedback! More

Plainfield, Illinois
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 2, 2013

This will be the last time I stay at this location. I have stayed here many times before on business and have never had a problem. This time I had the pleasure of waking up to bed bugs all over my bed and bites on my arms and legs. Since I was only there for the night I quickly packed... More

Was this review helpful? Yes 3
CatYoung, General Manager at Holiday Inn St. Louis-Fairview Heights, responded to this review

Dear LMN88, It is unfortunate that you elected to continue this disproven issue. For the record it was not a bed bug and this was confirmed by a professional company. Because you were so insistent on an adjustment and due to the issue of having a bug (beetle) in your room we wanted you to leave our establishment satisfied. Your... More

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Additional Information about Holiday Inn St. Louis-Fairview Heights

Also Known As:
Holiday Inn St. Louis-Fairview Heights Hotel Fairview Heights
Holiday Inn St. Louis-Fairview Heights Hotel
Address: 313 Salem Place, Fairview Heights, IL 62208
Phone Number:
Location: United States > Illinois > Fairview Heights
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 11 hotels in Fairview Heights
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn St. Louis-Fairview Heights 3*
Official Description (provided by the hotel):
Welcome to the Holiday Inn St Louis / Fairview Heights. This hotel is conveniently located minutes from Downtown St Louis and Scott Air Force Base. Corporate neighbors include Lockheed Martin, Midcoast Aviation, Conoco Philips, CSC and Mid America Airport. The Holiday Inn St Louis / Fairview Heights is surrounded by the best attractions the St Louis area has to offer. Catch a Cardinals game at the new Busch Stadium or see St Louis from atop the Arch. Take the family to the St Louis Zoo, Splash City Waterpark, World Shooting Complex or watch the NASCAR Busch Series at Gateway International Racetrack. Work up an appetite while shopping at Southern Illinois largest mall Westfield Shopping Center then dine in one of the areas numerous restaurants. If you re looking for nightlife and entertainment the Holiday Inn St Louis / Fairview Heights is close to the Casino Queen, The President Casino and the newest addition Lumiere Place Casino. This hotel boasts rooms that include plush beds, 32' Flat Screen TV's, microwave, refrigerator, free wired and wireless Internet. For a special occasion upgrade to a Jacuzzi room. Kem's Restaurant features casual dining and a modern bar. Take a dip in the indoor pool or enjoy the fitness center. Need to work? Feel free to use the business center. Book an event in our meeting space that can seat 150 for dinner or 229 reception style. ... more   less 
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