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All 2 Fairfield hotels

Briarwood Inn of Fairfield

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116 N.Market Avenue, Fairfield, IL 62837
Hotel amenities
Briarwood Inn of Fairfield
Ranked #1 of 2 Hotels in Fairfield
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23 reviews from our community

Traveler rating
    7
    8
    2
    4
    2
See reviews for
11
5
1
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
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    (23)
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    (5)
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Pratt, Kansas, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

My husband & I stayed here last week. When we got in the room, it was freezing. We turned on the heat but it didn't blow out warm. We waited to see if it would warm up...nope. Called the desk to tell them & to ask for another blanket. The 'attendent' (owner?) came to the room, gave us a blanket... More 

Was this review helpful? Yes
hdhdhdhd79, Front Office Manager at Briarwood Inn of Fairfield, responded to this review

Hi, sorry to hear about this. 1. That day, the heater was good, we came into the room and your husband agreed that it was working properly, that's why we never gave you a different room. 2. In the morning, when you checked in the manager told you about two bed room, but you just needed one bed room, but... More 

Shepherdsville, Kentucky
1 review
2 of 5 stars Reviewed 4 weeks ago

My husband is from Fairfield, Illinois, and our family comes here often for various family gatherings. When first built, the Briarwood Inn was a much needed and much welcomed alternative to the only other hotel in this town which had become an eyesore and unfriendly dump due to constant ownership changes and lack of care. Sadly, I see the Briarwood... More 

Was this review helpful? Yes
hdhdhdhd79, Manager at Briarwood Inn of Fairfield, responded to this review

hi, sorry to heard that from you coz i know that day first in morning u tell me u dont want service and when u go for lunch that time u tell me u need service so that time my house keeper already passed from ur room and make another rooms so they make ur room last.. thats why they... More 

San Diego, California
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 19, 2014

"Under new ownership" has not improved the Briarwood Inn. Prices have gone up; access to the computer and number of breakfast items has gone down. In the past, at least the desk staff were welcoming and very helpful.. The desk is seldom staffed and, well, let's just stay friendliness isn't readily available.

Was this review helpful? Yes
HARDIK S, Manager at Briarwood Inn of Fairfield, responded to this review

hi, sorry for heard that. 1. i never see ur name booking on that night so can u tell me what name booking made by you? 2. if u made a booking or walk in at front desk that time we tell u the room price and when u agreed then we take a booking, so it doesn't make sense... More 

Chicago, Illinois
1 review
2 of 5 stars Reviewed November 24, 2014

My sons and friends have been staying at the Briarwood Inn in Fairfield, Illinois during our deer etc. hunting trips for near 20 years. This year's experiance was poor/terrible due to new ownership and bad, untruthful (rates, breakfast times, future reservations, etc.), management. Either they (new ownership and management [ HD]) START LISTENING TO THERE HUNTING CUSTOMERS NEEDS AND REQUEST... More 

Was this review helpful? Yes
HARDIK S, Manager at Briarwood Inn of Fairfield, responded to this review

hi, sorry for heared from you this. we improve our self more... 1. i have no 2015 book so i never take ur reservations for 2015. and also tell you by respect that pls call us back on December last week or january but that time i dnt know ur mood is too bad some other reason but u mad... More 

1 review
1 of 5 stars Reviewed August 31, 2014 via mobile

We have been coming to Fairfield every labor day weekend for a family reunion for over 20 years. We make reservations the each year for the next year. This year. They were overbooked. Reservation didn't matter. It is first come first serve.

Was this review helpful? Yes
HARDIK S, Manager at Briarwood Inn of Fairfield, responded to this review

thanks for your review. sorry for any inconvenience. we try to more improve our rooms and services. again sorry. pls come again so we give you best services. thanks again for your review. More 

Lisle,Il
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 3, 2014

First time staying here, very pleased with our stay. Comfortable beds with extra pillows, nice linens. All staff very friendly. Sabrina at the front desk went out of her way to accommodate us when we wanted to stay a second night, keeping us updated on room availability status. [ The Inn was booked for the weekend with a large group.... More 

Was this review helpful? Yes
HARDIK S, Manager at Briarwood Inn of Fairfield, responded to this review

thanks for your review. pls come again again to the BRIARWOOD INN, so we can serve you more more better. next time come for long time so you can use our pool too. thanks for your time. c ya soon. More 

McMinnville, Tennessee
2 reviews
3 of 5 stars Reviewed July 27, 2014

I made this trip on very short notice. The staff was able to fit me in and added an extra night when I needed it. I did not have to change rooms. The Inn is under new management and I think they are doing well. Everyone was very friendly.

Was this review helpful? Yes
HARDIK S, Manager at Briarwood Inn of Fairfield, responded to this review

thanks for choosing us to serve you. we try to give more better facilities as we can. thanks for being our guest. see you again. More 

Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 6, 2014

This was my family's second time staying here. The first visit was in sept of 2012 when a family member was getting married. That time it was an excellent stay. This next time we came and stayed cause my cousin had passed away so we booked the suite again. It was clean except under the sofa bed it was gross... More 

Was this review helpful? Yes 2
Whitney T, Manager at Briarwood Inn of Fairfield, responded to this review

We are sorry for any inconvenience . We have corrected your complaints. Hope you will choose us again. More 

Millington, Tennessee
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 24, 2013

This is a very clean motel that goes overboard for its customers. This breakfast was good and staff is super! Service is the best I ever experienced at any motel. The rooms have frig, wi-fi, microwave, and coffee maker. Rates are reasonable as well.

Was this review helpful? Yes 3
Whitney T, Manager at Briarwood Inn of Fairfield, responded to this review

Thank you for your comments! We greatly appreciate them! Look forward to seeing you again soon! More 

Prairie Village, Kansas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 4, 2013

Clean and well appointed. Comfortable with good management. Ok, the inclusive breakfast is not sit down roomy facility, but it's free. This is the best you can hope for in a small town. It's better than many I have stayed at many major cities. The staff is very nice, too.

Was this review helpful? Yes 2
Whitney T, Manager at Briarwood Inn of Fairfield, responded to this review

Thank you for your comments! We appreciate the feedback! We are so happy you enjoyed your stay! Look forward to having you stay again! More 

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Additional Information about Briarwood Inn of Fairfield

Address: 116 N.Market Avenue, Fairfield, IL 62837
Location: United States > Illinois > Fairfield
Number of rooms: 27

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