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BEST WESTERN University Plaza

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1501 Sherman Avenue, Evanston, IL 60201
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BEST WESTERN University Plaza
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BEST WESTERN University Plaza
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371 reviews from our community

Traveler rating
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    132
    102
    54
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Contributor
34 reviews 34 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I enjoyed my brief stay here at the Best Western University Plaza. The staff was notable for their friendliness and helpfulness. The hotel was very quiet and was located in a nice location that was walking distance to shopping and restaurants. The decor seemed a little dated but it was very clean. We enjoyed a lovely view of downtown Chicago... More 

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Kenosha, WI
Top Contributor
102 reviews 102 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 1 week ago

This is an ok hotel if you need to be in Evanston. Stay elsewhere if you need a fridge. I had to have a fridge since I needed some place to store my pumped breast milk for my baby whom I would be away from. They won't let you "reserve" a fridge even though there is a charge of $10.... More 

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Irvington, New York
2 reviews
1 of 5 stars Reviewed 2 weeks ago

While good location for Northwestern and restaurants the place covered with scaffolding and interior is old, worn and in some places smelly. Our room looked like fleabag motel with nothing on the walls, dirty windows and worn carpet. Garage convenient but crumbling, dirty and creepy. Breakfast terrible. Beds and linens are decent and view from 10th floor great (what we... More 

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Chicago
Top Contributor
92 reviews 92 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is probably the 4th time we have stayed here and will come back again. We stay here when we attend a concert at Space. Price with parking was under $150, and you can walk all of Evanston. Staff is friendly; lobby woody and warm. King bed is very comfortable, and room is a fair size. Shower pressure is excellent.... More 

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BestWestern1501, Front Office Manager at BEST WESTERN University Plaza, responded to this review

Thank you for completing sharing your feedback regarding your recent stay at our property! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will... More 

Davenport, Iowa
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Enjoyed our stay here,very helpful and friendly staff.Close to the L train and Northwestern University which was are main reason to stay here as we were visiting the college.Evanston is nice with little shops and eateries within walking distance of Best Western.

Review collected in partnership with Best Western

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BestWestern1501, General Manager at BEST WESTERN University Plaza, responded to this review

Thank you so much for sharing your feedback regarding your recent stay at our property! We also enjoy the proximity to the local eateries (sometime to much…) and local shops in Evanston. As supporters of Northwestern and the community, we are happy to hear you enjoyed your time in our area as well. Sharing your experience with our location helps... More 

Mt. Carmel, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

I have had a very positive stay at this hotel. Wish every room had a mini fridge and microwave though. Very pleasant staff! Only wish the breakfast was a little more appetizing. Beds were very comfy. Would recommend to others.

Review collected in partnership with Best Western

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BestWestern1501, General Manager at BEST WESTERN University Plaza, responded to this review

Thank you so much for sharing your recent review! Your comments are very important to us and we value your feedback. Our staff is always trying to make each guest stay enjoyable and relaxing. As we move through our renovation, we are making some exciting changes to the hotel which includes a renewed breakfast area and offerings. We thank you... More 

Indianapolis, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We were going to Chicago for a concert and wanted something convenient for transportation. Although a ways off the highway this property wasn't that difficult to reach. It is right next to the CTA and worked out great for our purposes. For Chicago the hotel rate and parking fee were excellent. As always Best Western delivered when it comes to... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BestWestern1501, General Manager at BEST WESTERN University Plaza, responded to this review

Thank you so much for sharing your feedback regarding your recent stay at our property! Your business is very important to us and we value your great feedback about the hotel room and the convenient location! Sharing your experience with our location helps us to continue to better our services to all our guests. We thank you for your recommendation... More 

niagara falls, Canada
1 review
4 of 5 stars Reviewed 4 weeks ago

i enjoyed the hotel the pillows were comfortable the washrooms were clean and the area was enjoyable, i will stay here again, there was irish pub a 5 min walk away with live music, the food was good and music enjoyable, the area was safe feeling went for long walk

Review collected in partnership with Best Western

Was this review helpful? Yes
BestWestern1501, Front Office Manager at BEST WESTERN University Plaza, responded to this review

Thank you so much for sharing your feedback regarding your recent stay at our property! Your business is very important to us and we value your great feedback about the hotel room and the convenient location! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you... More 

Greer, SC
Contributor
13 reviews 13 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We stayed three nights at the Best Western University Plaza. I liked the location of the hotel and overall it was quiet. The front desk staff was extremely friendly!! I requested a skyline view of Chicago prior to arriving and it was a lovely view. The bed was very comfortable and the bathroom was spotless. The carpeting could have been... More 

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BestWestern1501, General Manager at BEST WESTERN University Plaza, responded to this review

We appreciate your feedback in regards to the friendliness of the staff as we do our best to provide great service to each and every guest. The view of the city and lake is spectacular and we are happy you enjoyed it as well. I would like to apologize for the day the housekeeping staff missed your room and I... More 

amherst, United States
1 review
3 of 5 stars Reviewed 5 weeks ago

The hotel, on the edge of Northwestern University, is convenient to the "L" train and many interesting restaurants and shops. The staff are very welcoming, friendly and helpful. Breakfast, included with the stay, is quite good and served in a large and comfortable room. The hotel itself is dated and although well cared for, a bit worn. The rates were... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BestWestern1501, General Manager at BEST WESTERN University Plaza, responded to this review

Than you for your comments regarding the staff and breakfast offerings. As we work through our renovation, we do our best as team to ensure each guest has a great stay by providing an experience that you will remember and want to come back to experience again. Having the local restaurants and "L" nearby just enhance what we have to... More 

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