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BEST WESTERN University Plaza

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1501 Sherman Avenue, Evanston, IL 60201
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BEST WESTERN University Plaza
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BEST WESTERN University Plaza
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380 reviews from our community

Traveler rating
    64
    134
    104
    54
    24
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Gold Coast, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW via mobile

This hotel is in the middle of renovations. We are in an ext-king bed which is great. But our room is far too big for the furniture they have in it. You are unable to sit on the couch and watch TV without rearranging the room. Also there is nowhere to unpack your clothes if you are staying longer than... More 

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Westlake, Ohio
Top Contributor
161 reviews 161 reviews
22 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The renovated rooms at least were very nice - I didn't see any that weren't renovated. The staff was friendly and accommodating. There were a few minor issues, but that's to be expected in an older building - the window was sweating and covered with moisture, and although the door was outfitted with a modern lock, it was clearly the... More 

Was this review helpful? Yes 1
BestWestern1501, Front Office Manager at BEST WESTERN University Plaza, responded to this review

Thank you for sharing your experience at Best Western University Plaza! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are renovating our property this year, and there will be many exciting updates in the months to come!... More 

Slidell, Louisiana
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We had a great stay at this hotel. The staff was very friendly and helpful. We had a room with a great view of the lake and the Chicago skyline. Our room was very clean and the beds were comfortable. Our room did not have a safe, but maintenance quickly resolved the issue by bringing one to our room. The... More 

Was this review helpful? Yes 1
BestWestern1501, Front Office Manager at BEST WESTERN University Plaza, responded to this review

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are very happy to hear your stay was enjoyable and hope you had a great time at... More 

Evanston, Illinois
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I am moving this week so that once they picked up my furniture I had to find some place to stay. Was able to get a room here for a couple of days. It was very nice. Right on the edge of downtown. Parking lot next door ($14 per). Comfortable bed. There are restaurants on the other side of Sherman... More 

Was this review helpful? Yes 1
BestWestern1501, Front Office Manager at BEST WESTERN University Plaza, responded to this review

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Best Western University Plaza is renovating the interior and exterior of the hotel this year, and we have... More 

Springfield, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Best Western Evanston is in a great location for visiting my daughter who attends Loyola Univ Chicago. Close to Loyola and Northwestern, shopping, restaurants and public transportation. It is a great value, clean and a free breakfast is included with your stay

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BestWestern1501, Front Office Manager at BEST WESTERN University Plaza, responded to this review

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in... More 

Detroit, Michigan
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here for a conference. The rooms are a good size & clean. The staff was super helpful & provided excellent customer service. Sam was especially helpful with suggestions and directions. We will be back.

Was this review helpful? Yes 1
BestWestern1501, Front Office Manager at BEST WESTERN University Plaza, responded to this review

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in... More 

thunder bay ontario, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Very good experience overall. Staff, breakfast, room were all good. Hotel was being refurbished but it did not interrupt our stay in any way. Very good experience overall. Staff, breakfast, room were all good. Hotel was being refurbished but it did not interrupt our stay in any way.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BestWestern1501, Front Office Manager at BEST WESTERN University Plaza, responded to this review

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are very excited about our renovations, and we hope you will come back and see us again... More 

evanston, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Good economical hotel. Within easy walking distance to NU campus & public transportation. Clean room; nothing flashy. Internet is good, so you can get some work done if needed. It's located near YMCA if you want to exercise. It's also located near the subway, so the noise from passing trains might keep you up if you're not used to trains... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BestWestern1501, Front Office Manager at BEST WESTERN University Plaza, responded to this review

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Best Western University Plaza is renovating this year, and we have many exciting changes on the horizon! We... More 

Houston, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Staff and food was great! Located very close to campus; therefore, it is very convenient. I will be staying at this location again. I am not sure how it compares with other hotels in the area, but I enjoyed my stay. The hotel is under-construction but it did not hinder my visit.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BestWestern1501, Front Office Manager at BEST WESTERN University Plaza, responded to this review

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon! Thank you so much for taking the... More 

Senior Contributor
34 reviews 34 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 11, 2015

I enjoyed my brief stay here at the Best Western University Plaza. The staff was notable for their friendliness and helpfulness. The hotel was very quiet and was located in a nice location that was walking distance to shopping and restaurants. The decor seemed a little dated but it was very clean. We enjoyed a lovely view of downtown Chicago... More 

Was this review helpful? Yes 1
BestWestern1501, Front Office Manager at BEST WESTERN University Plaza, responded to this review

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in... More 

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