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BEST WESTERN University Plaza

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1501 Sherman Avenue, Evanston, IL 60201
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BEST WESTERN University Plaza
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BEST WESTERN University Plaza
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368 reviews from our community

Traveler rating
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    102
    53
    23
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Chicago
Top Contributor
92 reviews 92 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is probably the 4th time we have stayed here and will come back again. We stay here when we attend a concert at Space. Price with parking was under $150, and you can walk all of Evanston. Staff is friendly; lobby woody and warm. King bed is very comfortable, and room is a fair size. Shower pressure is excellent.... More 

Was this review helpful? Yes 1
Davenport, Iowa
2 reviews
4 of 5 stars Reviewed 1 week ago

Enjoyed our stay here,very helpful and friendly staff.Close to the L train and Northwestern University which was are main reason to stay here as we were visiting the college.Evanston is nice with little shops and eateries within walking distance of Best Western.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BestWestern1501, General Manager at BEST WESTERN University Plaza, responded to this review

Thank you so much for sharing your feedback regarding your recent stay at our property! We also enjoy the proximity to the local eateries (sometime to much…) and local shops in Evanston. As supporters of Northwestern and the community, we are happy to hear you enjoyed your time in our area as well. Sharing your experience with our location helps... More 

Mt. Carmel, United States
1 review
4 of 5 stars Reviewed 1 week ago

I have had a very positive stay at this hotel. Wish every room had a mini fridge and microwave though. Very pleasant staff! Only wish the breakfast was a little more appetizing. Beds were very comfy. Would recommend to others.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BestWestern1501, General Manager at BEST WESTERN University Plaza, responded to this review

Thank you so much for sharing your recent review! Your comments are very important to us and we value your feedback. Our staff is always trying to make each guest stay enjoyable and relaxing. As we move through our renovation, we are making some exciting changes to the hotel which includes a renewed breakfast area and offerings. We thank you... More 

Indianapolis, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

We were going to Chicago for a concert and wanted something convenient for transportation. Although a ways off the highway this property wasn't that difficult to reach. It is right next to the CTA and worked out great for our purposes. For Chicago the hotel rate and parking fee were excellent. As always Best Western delivered when it comes to... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BestWestern1501, General Manager at BEST WESTERN University Plaza, responded to this review

Thank you so much for sharing your feedback regarding your recent stay at our property! Your business is very important to us and we value your great feedback about the hotel room and the convenient location! Sharing your experience with our location helps us to continue to better our services to all our guests. We thank you for your recommendation... More 

niagara falls, Canada
1 review
4 of 5 stars Reviewed 1 week ago

i enjoyed the hotel the pillows were comfortable the washrooms were clean and the area was enjoyable, i will stay here again, there was irish pub a 5 min walk away with live music, the food was good and music enjoyable, the area was safe feeling went for long walk

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BestWestern1501, Front Office Manager at BEST WESTERN University Plaza, responded to this review

Thank you so much for sharing your feedback regarding your recent stay at our property! Your business is very important to us and we value your great feedback about the hotel room and the convenient location! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you... More 

Greer, SC
Contributor
13 reviews 13 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed three nights at the Best Western University Plaza. I liked the location of the hotel and overall it was quiet. The front desk staff was extremely friendly!! I requested a skyline view of Chicago prior to arriving and it was a lovely view. The bed was very comfortable and the bathroom was spotless. The carpeting could have been... More 

Was this review helpful? Yes
BestWestern1501, General Manager at BEST WESTERN University Plaza, responded to this review

We appreciate your feedback in regards to the friendliness of the staff as we do our best to provide great service to each and every guest. The view of the city and lake is spectacular and we are happy you enjoyed it as well. I would like to apologize for the day the housekeeping staff missed your room and I... More 

amherst, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The hotel, on the edge of Northwestern University, is convenient to the "L" train and many interesting restaurants and shops. The staff are very welcoming, friendly and helpful. Breakfast, included with the stay, is quite good and served in a large and comfortable room. The hotel itself is dated and although well cared for, a bit worn. The rates were... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BestWestern1501, General Manager at BEST WESTERN University Plaza, responded to this review

Than you for your comments regarding the staff and breakfast offerings. As we work through our renovation, we do our best as team to ensure each guest has a great stay by providing an experience that you will remember and want to come back to experience again. Having the local restaurants and "L" nearby just enhance what we have to... More 

Evanston, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel at least 8 times in the past year, almost once a month sometimes 2 nights. The customer service is excellent. They will bend over backwards for you and those that help at breakfast the same. They are really super nice!!! The beds are excellent. For the price in Evanston the rooms are on the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BestWestern1501, General Manager at BEST WESTERN University Plaza, responded to this review

Thank you for your kind words about our staff and accommodations. We strive to provide the best service possible when it comes to our guests. As you mentioned the furniture in the rooms, we are in the process of replacing everything as we move through our renovation, an exciting process as you know. As a repeat guest, we thank you... More 

Boston, Massachusetts
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed February 17, 2015

I'd say it is all about the price you can get. If this hotel costs the same as the others near Northwestern U, I'd say go with the Hilton. But we got a great price online and were delighted. Yes, the hotel is in the process of renovations, but we didn't hear a peep and weren't affected in any way.... More 

Was this review helpful? Yes 1
BestWestern1501, Manager at BEST WESTERN University Plaza, responded to this review

Thank you for sharing your feedback regarding your recent stay at Best Western University Plaza! We are happy you enjoyed your stay at our hotel and found your guest room so be so comfortable. We are still in the process of our renovation, and there will be more exciting updates made to both the interior and exterior of the hotel.... More 

Menlo Park, California
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 16, 2015

The Best Western University Plaza is a great find. It is close to Northwestern University. Our trip was to visit my mother in a nearby retirement home. The entrance area is a "weather proofed" which makes it not very attractive entry but it definitely keeps those lake winds from blowing in the lobby. The lobby area is dark but the... More 

Was this review helpful? Yes
BestWestern1501, Manager at BEST WESTERN University Plaza, responded to this review

Thank you for sharing your recent stay at Best Western University Plaza! Your business is very important to us and we value your feedback. Thank you for your great comments about our front desk team members and your guest room! By telling us what you liked about your stay and how we can improve, you are helping us deliver a... More 

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