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All 8 Evanston hotels »

Hilton Garden Inn Evanston

3.0 of 5
1818 Maple Ave, Evanston, IL 60201
Hotel amenities
Hilton Garden Inn Evanston
Ranked #2 of 8 hotels in Evanston
4.0 of 5 stars 98 Reviews
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98 reviews from our community

    Trip type
Traveler rating
    34
    41
    18
    4
    1
Date Rating
Chicago, Illinois
Senior Contributor
33 reviews 33 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 24, 2012 NEW

The location of this Hilton Garden Inn is close to some restaurants and downtown Evanston. The rooms are very average and the suites are very oddly shaped. The elevators are really slow here as well. The front desk staff doesn't seem very experienced especially for Hilton Honors members. More

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See 2 more reviews by TravelBunnyFooFoo for Evanston
Cincinnati, Ohio
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 22, 2012 NEW

After reading some of the recent reviews I was wondering if I had made the right choice in hotels for our visit to Evanston. I was traveling with my daughter to visit Northwestern and the proximity of Hilton Garden Inn was attractive. I am happy to report that our experience was very positive. The staff throughout our stay was friendly... More

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New York City, New York
Senior Contributor
31 reviews 31 reviews
Reviews in 21 cities Reviews in 21 cities
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed May 20, 2012

I reserved a non-smoking room, and requested a high floor. Little did I know, this would be a mistake. There are six floors, and my room was on the sixth (top) floor. All floors are non-smoking floors EXCEPT the sixth -- where there is a mix of smoking and non-smoking rooms. What hotel management needs to understand is that mixing... More

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See 2 more reviews by eilig for Evanston
Philadelphia
Senior Contributor
33 reviews 33 reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed May 16, 2012

what was good - one of the most comfortable hotel beds I've ever slept in, lovely towels and sheets, good housekeeping staff. what was not -being charged $11 for your basic hotel shoddy buffet breakfast, being told there was a restaurant when there really isn't, unhelpful front desk staff, being told there was room service (for elderly mother) when there... More

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Denver, Colorado
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 23, 2012

As usual, I spoke directly to the property, not the Hilton 800 number, and, upon “checking-in” I “confirmed with the front desk staff that my room would be a handicapped assessable, “roll in” shower. Didn’t happen. The room I was given was at best “semi-handicapped”, but nowhere near wheelchair assessable. The front desk staff at this Hilton though were apologetic,... More

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Maryland
Senior Contributor
29 reviews 29 reviews
Reviews in 18 cities Reviews in 18 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed April 23, 2012

The rooms were clean and the breakfast was good (though it's not included.) Loud party off the lobby but I could not hear it on the second floor. But front desk check-in was not good and what was worse was when I accidently left my phone charger. I called a few hours after check out and they said they had... More

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Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed April 23, 2012

Arrvied late Friday. But front desk staff was excellent. Service was great! More

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Nashville, Tennessee
Senior Contributor
29 reviews 29 reviews
Reviews in 21 cities Reviews in 21 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 27, 2012
1
person found this review helpful

So, this is a pretty standard Hilton Garden Inn. I like the chain and stay at Hilton Garden Inns often. Three things set this apart. First, the location is close to Northwestern and within a few blocks of lots of shops and restaurants. Second, the room I was in (610) seemed a little larger than the average king bed room.... More

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Chicago, Illinois
1 review
1 of 5 stars Reviewed March 8, 2012

Stayed here on business last year and had the worst experience ever. The room was poorly cleaned and the front desk staff were very inattentive. The van driver was very bossy and loud when in inquired about airport transportation. The staff and manager that were in the restaurant seemed to more interested in each other than in the customers. Would... More

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San Francisco, CA
Senior Contributor
44 reviews 44 reviews
Reviews in 29 cities Reviews in 29 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed February 28, 2012

Stayed here one night in Feb as my son wanted to visit Northwestern in a college search. Checked in during the late evening and front desk person had ZERO personality. Acted like he could care less. Thank goodness we didn't need anything from him. Room was clean, had an excellent plasma tv with tons of channels, bedding was good and... More

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Additional Information about Hilton Garden Inn Evanston

  • Evanston Hilton Garden Inn
  • Hilton Evanston
  • Evanston Hilton
Address: 1818 Maple Ave, Evanston, IL 60201
Price Range: $$

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