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Hilton Garden Inn Chicago North Shore/Evanston

3.0 of 5 1818 Maple Ave., Evanston, IL 60201
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Certificate of Excellence 2014
Hilton Garden Inn Chicago North Shore/Evanston
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Hilton Garden Inn Chicago North Shore/Evanston
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336 reviews from our community

Traveler rating
    143
    136
    43
    10
    4
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109
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24
106
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
1 review
4 of 5 stars Reviewed 3 days ago NEW

We stayed here due to a burst pipe in our house, so we needed somewhere nearby. Jessica at the front desk was incredibly helpful, considering how frazzled we all were. She made everything so easy. The rooms are great, there is a small pool on the property, and it is close to some wonderful places to eat. The customer service... More 

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Chicago, Illinois
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 1 week ago

You know the feeling of absolute rescue when you get caught in a random downpour and the taxi that you've been desperately trying to flag for the last ten minutes finally pulls over to save you from becoming soaked to the bone, the feeling of unsurpassable gratitude, that's how I felt the other night. The other day, after flying for... More 

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Elgin, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great Hotel. Very Clean rooms. Friendly and knowledgeable staff. Convenient walking to restaurants. Easy check-in. Easy check-out. Convenient self-parking with in and out privileges. Close to Northwestern University.

Review collected in partnership with Hilton Garden Inn

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2 reviews
5 of 5 stars Reviewed 4 weeks ago

Great location if you are planning to visit Northwestern University, if you are planning a college visit or want to visit the charming suburb, Evanston. Lot's of nice restaurants and shopping to visit!!

Review collected in partnership with Hilton Garden Inn

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st louis mo
1 review
4 of 5 stars Reviewed 5 weeks ago

Hotel is pretty, rooms clean, breakfast is not included which is a bummer but it looked really good. It is very close to evanston hospital and the shuttle is so helpful they will take you locally anywhere!

Review collected in partnership with Hilton Garden Inn

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Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello Moeena and thank you for the great review! We are so glad that you enjoyed your stay with us. We hope you had a successful interview and will be back to stay with us again in the future. Thank you again! Adrian Brewington General Manager More 

Melbourne, Australia
Top Contributor
76 reviews 76 reviews
37 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed January 25, 2015

Stayed 6 nights in January 2015, hotel is really well located close to good food options and rail is a few minutes walk away, 40 mins rail travel to city centre. Rooms excellent modern and comfortable and very clean, dining was fine with basic menu list with good food cooked. Only drawback i found was the decision to use a... More 

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Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello and thank you for the review! We're so glad that you had an overall enjoyable stay with us. While we do strive to achieve ultimate guest satisfaction with each and every guest, we also ensure that we uphold Hilton Garden Inn brand standards which include a Keurig Coffee Maker in every guest room. I'm pleased to read that our... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 22, 2015

I have stayed at the HGI in Evanston multiple times and every time I come back, it just as good as the last time if not better. Adrian Brewington has been the GM here for several years and has provided me with outstanding service and can see how he and his staff strive to make their guests happy. Every single... More 

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Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello Matt and thank you for the review! I am humbled by your kinds words about myself, my amazing staff and our beautiful hotel. We thank you being a loyal guest and look forward to your next visit. Thank you again! Adrian Brewington General Manager More 

long island
Top Contributor
86 reviews 86 reviews
26 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed January 15, 2015

The hotel exists primarily for university visits, but we found it very convenient for restaurants, etc. The staff of the hotel was friendly and helpful. We have gold status on our Hilton cards, so breakfast was free and bountiful. If you do not want to pay you might try Le Peep which has a reasonably priced breakfast/lunch. (It is 2/10... More 

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Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello and thank you for the review! We are so glad that you enjoyed your time with us and had a chance to explore beautiful Chicago. One of the many great aspects of being so close to Chicago is the many methods of transportation to and from Downtown, including the "L" train, the Metra line, various taxi services, etc. As... More 

Chicago, Illinois
Contributor
15 reviews 15 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 6, 2015

I really liked how clean the rooms were and how pleasant the staff was. The amenities were great as well - Gym, Restaurant, bar, pool etc. We were upgraded to the Preseidential suite which was awesome!

Was this review helpful? Yes
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello and thank you for the great review! We are pleased to hear of your enjoyable experience with us! We strive to provide above and beyond service to our guests and I'm glad that you experienced this exceptional service first hand. We look forward to welcoming you and your family back in the future. Thank you again! Adrian Brewington General... More 

Evanston, United States
1 review
1 of 5 stars Reviewed January 5, 2015

My wife and I planned a relaxing New Year's Eve, watching a movie on TV and having a midnight cocktail. The TV choices were very limited (the only movie option, HBO, had programming in which we were not interested and there were no pay-per-view options). The bar closed at 10 pm. The entire experience had a cost-cutting flavor.

Review collected in partnership with Hilton Garden Inn

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Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello Paul and thank you for the review. On behalf of the entire staff here at the Hilton Garden Inn Chicago North Shore/Evanston, I sincerely apologize for your less than pleasurable stay with us. We aim to provide each and every one of our guests with an enjoyable experience and appreciate your feedback as it will help us to make... More 

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Additional Information about Hilton Garden Inn Chicago North Shore/Evanston

Address: 1818 Maple Ave., Evanston, IL 60201
Phone Number:
Location: United States > Illinois > Evanston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Chicago North Shore/Evanston 3*
Number of rooms: 178
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Also Known As:
Hilton Garden Inn Evanston Hotel Evanston
Evanston Hilton Garden Inn
Hilton Evanston

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