We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 7 Evanston hotels

Hilton Garden Inn Chicago North Shore/Evanston

3.0 of 5 Hotel   |   1818 Maple Ave., Evanston, IL 60201
Click for phone number
Hotel deals
Hotel website
Hotel amenities
Hilton Garden Inn Chicago North Shore/Evanston
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save Saved
You added Hilton Garden Inn Chicago North Shore/Evanston to your Saves list
83%
Ranked #1 of 7 Hotels in Evanston
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
rapetey Woodbury, Minnesota
Write a Review

308 reviews from our community

Traveler rating
    128
    125
    42
    10
    3
See reviews for
103
51
23
96
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (308)
  • Mar-May only
    (73)
  • Jun-Aug only
    (116)
  • Sep-Nov only
    (75)
  • Dec-Feb only
    (44)
All months
Woodbury, Minnesota
Contributor
13 reviews 13 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I travel to Evanston quite frequently and I love staying at the Hilton Gardens. The staff is fantastic and the rooms are always clean and especially quiet. Thanks so much for your professionalism and courteous staff. Wouldn't stay anywhere else when I'm here in lovely Evanston. R. Peterson.

Was this review helpful? Yes
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Thank YOU for being such a loyal guest! We greatly appreciate the review and your remarks. We look forward to welcoming you again in the future and continuing to provide you with a positive experience. Adrian Brewington General Manager More

Arlington, Va, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We have stayed at this HGI on several occasions over the past decade. Conveniently located for those who are visiting the Northwestern campus. One block walk to the Metra train to downtown Chicago which is a plus. A nice parking garage next door. The property is well maintained and the staff very cordial. Consistently a nice place to stay for... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello John and thank you for the review! It is great to receive such positive feedback from a frequent guest. We thank you for your loyalty over the years and look forward to having you back with us again soon! Adrian Brewington General Manager More

Rainbow City, Alabama
Contributor
15 reviews 15 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here two nights while on business and was very pleased with the accommodations.The hotel offers an excellent location when traveling to Evanston. It is within walking distance of several great restaurants, various shops, a modern movie theater, and a commuter rail station. Overall the city was clean and I felt very safe even when walking about town in... More

Was this review helpful? Yes
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello Alequeo and thank you for the great review! We at the Hilton Garden Inn Chicago North Shore/Evanston take great pride in providing our guest with a highly satisfying experience and are glad that you enjoyed your time with us. We look forward to having you stay with us again! Adrian Brewington General Manager More

Dallas
Senior Contributor
39 reviews 39 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were here for 9 days, found it be a good location, fairly helpful staff, parking was right next door, although a bit expensive. Overall is was good, just not exceptional for the price. The beds were Ok, but again not great, but then we like our beds to be firm. The restaurant was Ok for breakfast but pricey. It... More

Was this review helpful? Yes
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello and thank you so much for the feedback! We are glad that you had an overall good experience with us as we take great pride in providing our guests with high levels of satisfaction. I do apologize for your concern with the billing system and ask that you please feel free to contact myself or our Front Office Manager,... More

Honolulu, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I'm very happy with my stay at this hotel. Room and service were great. One of the elevators was out. But that should be fixed. Loading and un-loading is hard from the front entrance, since you're parked on the main street. It's easier from the back entrance.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello Glenn and thank you for the review! We're so glad that you enjoyed your stay with us. We did recently experience a mishap with an elevator motor but that has since been resolved. Thank you again for the feedback and we look forward to welcoming you back in the future! Adrian Brewington General Manager More

Birmingham, Alabama
Top Contributor
117 reviews 117 reviews
24 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were put in the hotel to visit Rotary Headquarters nearby.The hotel was very nice but appeared to be older with upgrades.The hotel had two elevators and one was out the 2 nights we were there.The room did not include breakfast.Two other guests had blocked drains and and one had to move.My desk lamp was broken and mattress was lumpy.Two... More

Was this review helpful? Yes
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello and thank you for the feedback! I sincerely apologize for the disappointment with your stay as your satisfaction is very important to us. Our downtown hotel is one of the newer hotels in the area and has undergone several renovations in recent months as our management company strives to ensure that our product is always up to date. Unfortunately,... More

Los Angeles, CA
1 review
5 of 5 stars Reviewed 3 weeks ago

We found the Hilton Garden Inn a perfect place to stay in Evanston. Close to Northwestern and downtown Evanston, it is easy walking to everywhere plus it is very close to the trains to Chicago. The parking was very convenient and reasonable. It was a very nice hotel with great amenities and a very friendly, helpful staff. Definitely we will... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello and thank you so much for the feedback! We at the Hilton Garden Inn North Shore/Evanston take great pride in providing our guest with a satisfactory, memorable experience and are very glad that you and your family enjoyed your time with us. Thank you again for staying with us and we look forward to welcoming you back in the... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We (family of 4) stayed here for 3 nights and loved the hotel. Had decent indoor pool for our 2 active boys and we stayed in a junior suite which had a very good sofa bed with a memory foam mattress. Breakfast buffet had a good selection and the staff were very friendly and cooked pancakes/waffles/omelets to order. Location is... More

Was this review helpful? Yes
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello Paul, Thanks so much for the feedback. We are so glad that you and your family enjoyed your stay with us. We look forward to welcoming you all back in the future. Adrian Brewington General Manager More

colorado
Contributor
18 reviews 18 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 14, 2014 via mobile

First let me say-customer service wonderful, clean and well taken care of building and rooms. Parking a bit strange, but hey, I can live with it. We stayed over for 3 nights while taking kid back to school. Was told it's a perfect stay and located in a beautiful downtown and not far from train. Two of the three were... More

Was this review helpful? Yes
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello and thank you for your feedback! I am very sorry that you and your husband did not have a pleasurable experience during your stay with us. Your satisfaction is extremely important to us and we truly appreciate your feedback. Your comments will help us to correct these issues. We strive to assure guests like you have a rewarding stay... More

Minneapolis, Minnesota
2 reviews
3 of 5 stars Reviewed September 12, 2014

This hotel was a typical HI Garden Inn. Beds were comfortable, room was clean and relatively spacious. There was a small fridge and microwave in the room and the shower was good. The price was a bit high but expected as our visit coincided with a home football game for nearby Northwestern. I asked for a quiet room and received... More

Was this review helpful? Yes
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello and thank you for your feedback! I apologize for you and your family’s discomfort while utilizing our pool. We strive to ensure that every aspect of your stay is satisfactory. What you experienced is not typical of our hotel and we thank you for bringing the matter to our attention. Our Maintenance and Housekeeping departments regularly monitor the pool... More

Questions? Get answers from hotel staff and past guests. Ask a question
Do you own or manage Hilton Garden Inn Chicago North Shore/Evanston?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hilton Garden Inn Chicago North Shore/Evanston? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Chicago North Shore/Evanston

Address: 1818 Maple Ave., Evanston, IL 60201
Phone Number:
Location: United States > Illinois > Evanston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Chicago North Shore/Evanston 3*
Number of rooms: 178
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Agoda, Priceline, Travelocity, Hotels.com, Cheap Tickets, BookIt.com, Hilton Hotels, Odigeo, TripOnline SA and Tingo so you can book your Hilton Garden Inn Chicago North Shore/Evanston reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Evanston Hotel Evanston
Evanston Hilton Garden Inn
Hilton Evanston

40 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (6)
Viewed
Room/suite (4)
Viewed
View from room (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (35)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (20)
Viewed
Dining (1)
Viewed
Business center/function rooms (1)
Viewed
Bathroom (1)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay