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Hilton Garden Inn Chicago North Shore/Evanston

3.0 of 5 1818 Maple Ave., Evanston, IL 60201
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Certificate of Excellence 2014
Hilton Garden Inn Chicago North Shore/Evanston
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Hilton Garden Inn Chicago North Shore/Evanston
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330 reviews from our community

Traveler rating
    140
    133
    43
    10
    4
See reviews for
107
58
23
105
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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    (57)
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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I have stayed at the HGI in Evanston multiple times and every time I come back, it just as good as the last time if not better. Adrian Brewington has been the GM here for several years and has provided me with outstanding service and can see how he and his staff strive to make their guests happy. Every single... More 

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long island
Top Contributor
86 reviews 86 reviews
26 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel exists primarily for university visits, but we found it very convenient for restaurants, etc. The staff of the hotel was friendly and helpful. We have gold status on our Hilton cards, so breakfast was free and bountiful. If you do not want to pay you might try Le Peep which has a reasonably priced breakfast/lunch. (It is 2/10... More 

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Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello and thank you for the review! We are so glad that you enjoyed your time with us and had a chance to explore beautiful Chicago. One of the many great aspects of being so close to Chicago is the many methods of transportation to and from Downtown, including the "L" train, the Metra line, various taxi services, etc. As... More 

Chicago, Illinois
Contributor
14 reviews 14 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I really liked how clean the rooms were and how pleasant the staff was. The amenities were great as well - Gym, Restaurant, bar, pool etc. We were upgraded to the Preseidential suite which was awesome!

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Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello and thank you for the great review! We are pleased to hear of your enjoyable experience with us! We strive to provide above and beyond service to our guests and I'm glad that you experienced this exceptional service first hand. We look forward to welcoming you and your family back in the future. Thank you again! Adrian Brewington General... More 

Evanston, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

My wife and I planned a relaxing New Year's Eve, watching a movie on TV and having a midnight cocktail. The TV choices were very limited (the only movie option, HBO, had programming in which we were not interested and there were no pay-per-view options). The bar closed at 10 pm. The entire experience had a cost-cutting flavor.

Review collected in partnership with Hilton Garden Inn

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Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello Paul and thank you for the review. On behalf of the entire staff here at the Hilton Garden Inn Chicago North Shore/Evanston, I sincerely apologize for your less than pleasurable stay with us. We aim to provide each and every one of our guests with an enjoyable experience and appreciate your feedback as it will help us to make... More 

Richmond, IN, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Room was clean quiet and comfortable. Complimentary internet worked well. Did not use dining room or bar. Pool and Hot Tub was clean with a favorable temperature. Lobby was comfortable with sufficient area for discussion

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello Thomas and thank you for the review! We're glad you enjoyed your time with us and hope to have you back with us again in the future! Adrian Brewington General Manager More 

New York, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Good value and location. Easy access to down town Evanston. Easy Business Office access to printout boarding pass for your next flight. In-hotel restaurant has basic dinner. It has a bar which can be useful if the weather is not friendly to venture out.

Review collected in partnership with Hilton Garden Inn

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Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello Sri and thank you for the review! One of the many great aspects of our hotel is the many conveniences we offer, varying from the Business Office to the ease of getting back and forth to Downtown Chicago. We are glad that you were able to experience these conveniences first hand and hope to have you back with us... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

We were very impressed with how friendly the staff at check in, check out and at breakfast. We had a problem with our toilet, and upon our return to our room, it was fixed and worked as it should. As a reward member, we were given two bottles of water. The location was good for why we were there. Now... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello Susan and thank you for the review! It is always a joy to read reviews about our friendly staff and their excellent service. We look forward to having you back with us again in the near future and thank you for being a loyal Hilton HHonors member! Adrian Brewington General Manager More 

Top Contributor
66 reviews 66 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It's still a Garden Inn, not a Ritz. But it gives the impression of a better Garden Inn. Ask for a corner room. Nearby train tracks bring periodic trains which can be bothersome. If so, you want a room in front of the house. No free breakfast like all GI's but you can buy the breakfast package.

Was this review helpful? Yes
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello Rick and thank you for the review! As a Hilton Garden Inn property we are dedicated to providing each and every one of our guest with an exceptional experience each time they stay with us. Although we are not in the upscale luxury hotel category, we are considered to be an upscale downtown hotel with easy access to the... More 

Evanston, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I had a very short stay here but one that was exceptional. Because of my recent work obligations, I have had to stay at multiple hotels within a very short period of time throughout many different parts of the country; from Portland to New York to Orlando to Boston, and from staying at the Marriott brands to other brands to... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello Richie and thank you so much for the great review! We strive to provide each and every guest with a high quality of service during their stay and are pleased that you experienced our exceptional service first hand. We greatly appreciate your recommendation to your colleagues and look forward to welcoming you back in the near future. Thank you... More 

Las Pinas, Philippines
Top Contributor
84 reviews 84 reviews
43 hotel reviews
169 helpful votes 169 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed for 4-nights in this small and quaint property in the city of Evanston which is quite near Chicago. After a very long (17-hour) flight from Manila, I was greeted warmly by the staff and check-in was a little over 5 minutes. in less that 10 minutes I am already asleep. Never had breakfast at the hotel as it... More 

Was this review helpful? Yes
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello and thank you for the great review! It is heartwarming to hear that we were able to provide you with warmth and comfort during your trip. We look forward to welcoming you back in the near future and wish you a Happy Holiday Season! Thank you again, Adrian Brewington General Manager More 

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Additional Information about Hilton Garden Inn Chicago North Shore/Evanston

Address: 1818 Maple Ave., Evanston, IL 60201
Phone Number:
Location: United States > Illinois > Evanston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Chicago North Shore/Evanston 3*
Number of rooms: 178
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Also Known As:
Hilton Garden Inn Evanston Hotel Evanston
Evanston Hilton Garden Inn
Hilton Evanston

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