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Hilton Garden Inn Chicago North Shore/Evanston

3.0 of 5 1818 Maple Ave., Evanston, IL 60201
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Certificate of Excellence 2014
Hilton Garden Inn Chicago North Shore/Evanston
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Hilton Garden Inn Chicago North Shore/Evanston
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322 reviews from our community

Traveler rating
    137
    129
    43
    10
    3
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104
55
23
104
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Evanston, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

I had a very short stay here but one that was exceptional. Because of my recent work obligations, I have had to stay at multiple hotels within a very short period of time throughout many different parts of the country; from Portland to New York to Orlando to Boston, and from staying at the Marriott brands to other brands to... More 

Review collected in partnership with Hilton Garden Inn

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Las Pinas, Philippines
Top Contributor
83 reviews 83 reviews
42 hotel reviews
165 helpful votes 165 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed for 4-nights in this small and quaint property in the city of Evanston which is quite near Chicago. After a very long (17-hour) flight from Manila, I was greeted warmly by the staff and check-in was a little over 5 minutes. in less that 10 minutes I am already asleep. Never had breakfast at the hotel as it... More 

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Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello and thank you for the great review! It is heartwarming to hear that we were able to provide you with warmth and comfort during your trip. We look forward to welcoming you back in the near future and wish you a Happy Holiday Season! Thank you again, Adrian Brewington General Manager More 

Peoria, Illinois
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I will definitely return to this location next time I am in Evanston! Convenient location next to several great shops and restaurants as well as hospital and university. Room was spacious, modern, clean, and quiet. Hotel restaurant was good and reasonably priced.

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Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello Ashley and thank you for the great review! It is a pleasure to read such positive comments in regards to our beautiful hotel, restaurant and surrounding area. We look forward to having you back with us in the near future. Thank you again! Adrian Brewington General Manager More 

Grand Rapids, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Staff was great. Hotel was close to shopping and subway:) I have nothing negative to say about my experience. We even got lost on the way and the front desk staff helped us find our way to the hotel. Everyone was nice.

Review collected in partnership with Hilton Garden Inn

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Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello Megan and thank you for the review! We are so pleased to hear of your enjoyable experience with us. We hope to have the opportunity to serve you again in the future. Thank you again! Adrian Brewington General Manager More 

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The staff are really what makes this Garden Inn stand out. Accommodating and welcoming. Particularly appreciate on a cold winter day the free shuttle service around Evanston and to Northwestern University. Having this kind of service really is an attractive option and makes this hotel feasible without a rental car. Staff were welcoming throughout and very helpful with advice. Rooms... More 

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Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello and thank you for the review! It is always a great pleasure to read such positive comments about our staff and the excellent service they provide. We do apologize for your dissatisfaction with our guest rooms as we did complete a full renovation of our guest rooms in early 2013. We strive to ensure that our property is up-to-date... More 

Boston, MA
Top Contributor
66 reviews 66 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

thought it would be better than it was .... Popcorn ceiling, no lights in the bedroom, we were supposed to have a room with two pullout beds but there was only one .... Very mediocre however the hotel was quiet which is important to us and the service was good

Was this review helpful? Yes
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello and thank you for the review! We, at the Hilton Garden Inn Evanston, sincerely apologize for the disappointment with your stay. We strive to accommodate our guests and their needs to the best of our ability as your satisfaction is what's most important to us. Your comments will help us to make improvements and we hope that you will... More 

Colorado
Top Contributor
86 reviews 86 reviews
37 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed November 15, 2014 via mobile

We returned to Evanston for the first time in several years and stayed for 1 evening at the HGI. We had recalled it favorably: we found that, if anything, it was better than before. Staff is completely professional, helpful and courteous. Our room was spacious; bed comfortable with an appropriately firm mattress. Bathroom was large with plenty of storage space.... More 

Was this review helpful? Yes 1
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello and thank you for the review! We are very happy that you chose to stay with us again and had an enjoyable experience. We always welcome suggestions on how we can improve our already outstanding property and greatly appreciate your remarks in regards to adding in-room safes. Thank you again and we look forward to your next visit! Adrian... More 

Nassau, Bahamas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 14, 2014

I use this hotel often and am always satisfied with the staff attention and the amenities of the hotel. They are always ready with the check in for an efficient process. The internet connection is a great help and fast.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello Barry and thank you for the great review! We greatly appreciate frequent guests such as yourself and look forward to continuing to provide you with an exceptional level of service. Thank you again! Adrian Brewington General Manager More 

Tampa, Florida
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 14, 2014

This hotel is a couple blocks away from the heart of downtown it is in a great location. All of the staff members were very friendly and helpful. Breakfast had made to order eggs and a nice buffet. Gym had new equipment.

Was this review helpful? Yes
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello Chris and thank you for the review! We're glad to hear that you not only enjoyed are staff and service but also the various unique attributes of our hotel. We look forward to having you back with us again in the future! Adrian Brewington General Manager More 

Atlanta, Georgia
Contributor
13 reviews 13 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 11, 2014

I love this hotel. Roomy, clean, great staff, good value, and walking distance to your choice of bars and restaurants. Only down side is external construction noise, so check with the front desk to make sure your room is on an opposite side of the noise.

Was this review helpful? Yes
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello Ed and thank you for taking the time to write such a positive review! While we are glad to hear that you enjoyed staying at our property, we are also sorry to hear that the neighboring construction work disturbed you during your time with us. The construction you heard is a direct result of the City of Evanston working... More 

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Additional Information about Hilton Garden Inn Chicago North Shore/Evanston

Address: 1818 Maple Ave., Evanston, IL 60201
Phone Number:
Location: United States > Illinois > Evanston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Chicago North Shore/Evanston 3*
Number of rooms: 178
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Also Known As:
Hilton Garden Inn Evanston Hotel Evanston
Evanston Hilton Garden Inn
Hilton Evanston

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