We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn Chicago North Shore/Evanston

Certificate of Excellence
Hotel deals
Hotel website
1818 Maple Ave., Evanston, IL 60201
Special Offer
Chicago Baseball Package!
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Hilton Garden Inn Chicago North Shore\/Evanston
View Map
Add Photo Write a Review

411 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    180
    159
    53
    13
    6
See reviews for
140
66
28
129
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (411)
  • Mar-May only
    (101)
  • Jun-Aug only
    (164)
  • Sep-Nov only
    (84)
  • Dec-Feb only
    (62)
All months
4 of 5 stars Reviewed 4 days ago NEW

This hotel is very conveniently located to both Northwestern University and Loyola University. The area around the hotel is very clean and quiet. There are numerous restaurants and shops within walking distance of the hotel. The hotel itself is clean, well-appointed and the staff was very helpful and pleasant. I would definitely recommend this property to anyone with a destination... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
2 reviews
2 of 5 stars Reviewed 6 days ago NEW

This is a nice hotel, near my company's headquarters. The breakfasts are good and the servers are attentive and nice. Many of the front desk staff, however, are rude, inconsiderate and unprofessional. This has happened several times and I will stay at another Hilton that is a few blocks farther away and a bit more expensive, because of the attitude... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello and thank you for taking the time to review our hotel. It is extremely unfortunate that we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we appreciate your feedback as we are always looking for ways to improve our customer experience. Your satisfaction is... More 

Evenston, United States
1 review
3 of 5 stars Reviewed 1 week ago

I've never experienced such an unfriendly front desk staff ... out of the 3 people I talked to at the front desk, 2 of them were rude ... not good odds! The bell men was the best thing about the hotel - he was adorable and very helpful. Rooms were average.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Muskegon, Michigan
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Absolutely a outstanding stay, they simply could not do more to make my stay simply the best experience. The Chief Engineer at this facility was by far the best I have had the pleasure to meet and talk to. Everybody was always smiling and offering to help or checking to see if I needed anything. I recommend this facility very... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Perfectly located near Northwestern, downtown Evanston, by affordable parking, public transportation ... you really can't beat it. The room was large, clean, quiet and comfortable -- even the pull out sofa was firm and comfy for our children. No complaints. Would absolutely stay here again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jerusalem, Israel
Level Contributor
197 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
3 of 5 stars Reviewed 3 weeks ago

the problems could be due to an aging building or poor maintaince --I don't know. First we had a room on the 6th floor, and bed and room vibrated because of all the air conditioners on the roof [that's what we were told when they moved us] then they tried a room on the 3rd floor, but that air conditioner... More 

Was this review helpful? Yes
Metro Manila, Philippines
Level Contributor
165 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good clean hotel that is about a 5-minute walk from Northwestern University. Near many good Evanston restaurants (some willing to deliver), a cineplex with multiple movie screens, and 2 train stations (CTA/Loop and Metra). We stayed in a room with 2 Double beds and a view of the quiet Maple Ave. Friendly staff. Free shuttle to/from places within a 2... More 

Was this review helpful? Yes
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello Ricky and thank you for the review! I'm happy to read that you not only had the opportunity to experience our beautiful hotel and high quality service, but also experienced some of what beautiful Downtown Evanston has to offer. I thank you for your kind words in regards to our staff and we look forward to having you back... More 

Evanston, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I arrived home late on August 1 from my vacation and found that the renovations to both of my bathrooms were not finished. I needed a place to stay and fast! I did find a place at Hilton and I was treated very well by all the staff. The staff seems to all get along and are very personable. Seems... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello John and thank you so much for sharing your heartwarming story! It is truly a joy to read reviews such as yours and I am so glad that we were able to turn "an unfortunate situation into an extended vacation." I thank you for your kind words in regards to our amazing staff and hope that you're able to... More 

Jackson, Michigan
1 review
5 of 5 stars Reviewed 4 weeks ago

It's one of the best place to stay friendly people great room service great customer service than to Jenna Kerr she's great at her work at the front desk I recommend anyone to stay there it's nice.i would like to stay there again nice breakfast too.

Was this review helpful? Yes
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello and thank you for taking the time to review our beautiful hotel! I'm so glad that you had the opportunity to experience our award-winning service and hospitality. Your kind words will be shared with our staff and we look forward to welcoming you back to the Hilton Garden Inn Evanston in the near future. Yours in Hospitality, Adrian Brewington... More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I came in very tired to be greeted by a beautiful smile. Her name is Tina, wonderful soul. Being so far from home for the first time, she made me feel welcome. The staff is wonderful. Very friendly people. Don't hesitate to stay at the Hilton Garden Inn Chicago north shore/Evanston location

Was this review helpful? Yes 1
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello and thank you so much for your kind words! We take great pride in finding dedicated individuals that go above and beyond their daily responsibilities on a regular basis and it is heartwarming to read that you experienced this dedication on a first hand basis. I'm so glad that our staff was able to make your first business trip... More 

Questions? Get answers from hotel staff and past guests. Ask a question

143 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (21)
Viewed
Room/suite (4)
Viewed
View from room (1)
Viewed
Other (16)

Management photos: Courtesy of the property manager

Viewed
All management photos (122)
Viewed
Hotel & grounds (13)
Viewed
Room/suite (72)
Viewed
Dining (9)
Viewed
Business center/function rooms (6)
Viewed
Pool/beach area (1)
Viewed
Bathroom (4)
Viewed
Other (17)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Evanston
0.3 mi away
Hilton Orrington/Evanston
0.3 mi away
Margarita European Inn
Margarita European Inn
#3 of 7 in Evanston
4.0 of 5 stars 53 reviews
0.5 mi away
The Homestead
The Homestead
#5 of 7 in Evanston
4.0 of 5 stars 140 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
BEST WESTERN University Plaza
3.7 mi away
Hampton Inn & Suites Chicago North Shore/Skokie
3.1 mi away
DoubleTree by Hilton Chicago North Shore
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay