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All 7 Evanston hotels

Hilton Garden Inn Chicago North Shore/Evanston

3.0 of 5 Hotel   |   1818 Maple Ave., Evanston, IL 60201
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83%
Ranked #1 of 7 Hotels in Evanston
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Paul M
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301 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We (family of 4) stayed here for 3 nights and loved the hotel. Had decent indoor pool for our 2 active boys and we stayed in a junior suite which had a very good sofa bed with a memory foam mattress. Breakfast buffet had a good selection and the staff were very friendly and cooked pancakes/waffles/omelets to order. Location is... More

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Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello Paul, Thanks so much for the feedback. We are so glad that you and your family enjoyed your stay with us. We look forward to welcoming you all back in the future. Adrian Brewington General Manager More

colorado
Contributor
18 reviews 18 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

First let me say-customer service wonderful, clean and well taken care of building and rooms. Parking a bit strange, but hey, I can live with it. We stayed over for 3 nights while taking kid back to school. Was told it's a perfect stay and located in a beautiful downtown and not far from train. Two of the three were... More

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Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello and thank you for your feedback! I am very sorry that you and your husband did not have a pleasurable experience during your stay with us. Your satisfaction is extremely important to us and we truly appreciate your feedback. Your comments will help us to correct these issues. We strive to assure guests like you have a rewarding stay... More

Minneapolis, Minnesota
2 reviews
3 of 5 stars Reviewed 1 week ago

This hotel was a typical HI Garden Inn. Beds were comfortable, room was clean and relatively spacious. There was a small fridge and microwave in the room and the shower was good. The price was a bit high but expected as our visit coincided with a home football game for nearby Northwestern. I asked for a quiet room and received... More

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Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello and thank you for your feedback! I apologize for you and your family’s discomfort while utilizing our pool. We strive to ensure that every aspect of your stay is satisfactory. What you experienced is not typical of our hotel and we thank you for bringing the matter to our attention. Our Maintenance and Housekeeping departments regularly monitor the pool... More

Dublin, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I highly recommend this hotel if you are staying in Evanston. The rooms are great and the king bed was comfy. The hotel is walking distance from a lot of great restaurant and shopping options in Evanston. And if you're there for a Northwestern football game like I was, there are convenient shuttle options to the stadium. And I was... More

Review collected in partnership with Hilton Garden Inn

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Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello Vladimir, Thank you for staying with us, we appreciate the great feedback. We take great pride in providing our guests with a great experience, even if they are a fan of the visiting team! We hope to welcome you and your friends again in the future. Thank you for choosing the Hilton Garden Inn Chicago North Shore/Evanston! Adrian Brewington... More

Evanston IL
1 review
4 of 5 stars Reviewed 2 weeks ago

The rate was fare for Evanston. I felt safe. The room was very quiet. All of the staff were very professional and gracious. I was moving. My new condo was late in being completed. There are many good restaurants and activities within walking distance, including the parks along Lake Michigan and the Northwestern campus.

Review collected in partnership with Hilton Garden Inn

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Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello Linda, Thank you for staying with us and providing feedback! We are so glad that you enjoyed your stay and that we were able to provide you with comfort and ease during your transition. Good luck to you in your new home and I ask that you please keep us in mind for any upcoming hotel needs you, your... More

Dayton, Ohio
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Convenient downtown Evanston location, close to shopping and Chicago commuter train station. Parking is in public garage next door, $13/night. HVAC leaked water onto the room carpet soiling a suitcase that was placed nearby. Front desk staff reasonably friendly, Nice room, comfortable bed, quiet. Carpet and other furnishings slightly worn. Hall and room cleanliness was OK but not as good... More

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Jasper, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

clean, quiet with all the do it yourself amenities(iron,coffee maker,hair dryer), pleasing breakfast buffet, but wait staff stiff and unfriendly; very good reception set up; room and bed very comfortable; nicely located for walking to various attractions

Review collected in partnership with Hilton Garden Inn

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Top Contributor
58 reviews 58 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great hotel just out of Chicago's hustle. lots of restaurants and shopping within walking distance. The staff we're friendly and welcoming, Michiael knows all the spots. Would love to stay here again if business brings me back this way.

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Omaha, Nebraska
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

This is a reasonably priced hotel (for Chicago standards) with a great breakfast, free parking, and closely located to lots of restaurants, night life, and shopping. It's also close to the Chicago Metra and CTA Purple Line, making travel to downtown Chicago easy. Friendly staff and clean rooms. My only complaint was the heating/AC unit was a little noisy. I'll... More

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Marina Del Rey, CA
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed August 18, 2014

We needed a place to stay last minute, and decided to stay here based on reviews on TripAdvisor. When I had been looking for potentially needing a hotel in the city a couple of months ago, I found prices for good hotels not much more than what we paid here - but last minute, city prices were much more. The... More

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Additional Information about Hilton Garden Inn Chicago North Shore/Evanston

Address: 1818 Maple Ave., Evanston, IL 60201
Phone Number:
Location: United States > Illinois > Evanston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Chicago North Shore/Evanston 3*
Number of rooms: 178
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Also Known As:
Hilton Garden Inn Evanston Hotel Evanston
Evanston Hilton Garden Inn
Hilton Evanston

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