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Hilton Garden Inn Chicago North Shore/Evanston

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1818 Maple Ave., Evanston, IL 60201
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Hilton Garden Inn Chicago North Shore/Evanston
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Hilton Garden Inn Chicago North Shore/Evanston
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351 reviews from our community

Traveler rating
    150
    141
    45
    10
    5
See reviews for
115
61
24
111
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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nc
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We have stayed here before due to the hotel's proximity to Northwestern. It is a nice hotel with even nicer employees. I like to use a fitness center when I am out of town. The one here is really substandard-3 treadmills and one elliptical that I could never get on. The breakfast is great-make your own omelette is a plus.... More 

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Cincinnati, Ohio
Contributor
13 reviews 13 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Go to place for visiting my daughter at Loyola. Indoor parking is safe and convenient. Rooms, on-site restaurant and facility are quite nice . Plus, there are a number of restaurants in walking distance to the hotel if you are looking for options.

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Chicago, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Room was more than we wanted to pay, but the value matched the price. Beautiful corner room with two windows, Very comfortable bed. Nice atmosphere. Location was perfect for us. We did not eat in the restaurant, but used the convenient vending machines for a light breakfast.

Review collected in partnership with Hilton Garden Inn

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Jersey City, New Jersey
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I really liked this hotel. I travel alot, and it was just a good experience. GREAT hotel, location, and staff. Can't go wrong with anything here. My only regret is I arrived at 9 pm and departed at 9 am... Given the locale, I only wished I could have had a longer stay!!!

Review collected in partnership with Hilton Garden Inn

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Chicago, Illinois
Top Contributor
52 reviews 52 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We were in Evanston at the Hilton Garden Inn because of someone having surgery. It's not a great reason to be in a hotel but the front desk folks and van drivers helped make it a less stressful time. From Eric the Manager, to Marcus at the front desk (day), and Michail (sp?) the driver (night) we felt totally taken... More 

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Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Thank you for the heartwarming review! I am overjoyed that our amazing team was able to provide you and your friends with a bit of comfort during such stressful and emotional times. I hope that all is now well and we look forward to welcoming you and your friends back in the near future! Thank you again, Adrian Brewington General... More 

Rochester, Minnesota, United States
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The room was clean, the bed comfortable, the WiFi was a bit slow but OK. No bathroom fan and poor ventilation meant it was difficult to use the toilet without smelling up the room. We had wished we brought air spray. One of the two elevators was broken so we had to wait a long time for an elevator. Parking... More 

Was this review helpful? Yes 1
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello Dave and thank you for the review. I offer my sincere apologies for your less than pleasurable stay with us. Your comments and feedback are greatly appreciated as they will allow us to make the necessary improvements. We hope that you will give us the opportunity to welcome you back to our property in the future. Thank you again,... More 

Lafayette, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I went for attending the conference. At arrival, receptionist was rude and impolite. If you ask anything, the answer was in terse message. I would not recommend to stay in this hotel. Service is not so great if you compare its price.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello and thank you for the review. On behalf of the entire Hilton Garden Inn Evanston staff, I offer my sincerest apologies for your less than pleasurable experience at our hotel. We strive to provide the highest quality of service to each and every one of our guests and it is extremely unfortunate that this service was not extended to... More 

Tampa, Florida
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We frequently visit the Northwestern campus and had grown tired of the declining Orrington Hotel so we looked for a new "home away from home" and found a great replacement! The Hilton Garden Inn is only a few blocks from the campus so the convenience is excellent. The rooms are clean, comfortable, reasonably sized, and modern . . . which... More 

Was this review helpful? Yes 1
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello and thank you so much for the heartwarming review! We are so pleased to be your new 'home away from home" and are looking forward to welcoming you and your family back in the future. See you soon! Adrian Brewington General Manager More 

Gilbertsville, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

As a part of a family event in Chicago, a block of rooms was reserved for family members. We stayed here for 3 nites. Not having stayed in a Hilton Garden Inn, we were very pleasantly surprised by the convenience, friendliness, cleanliness & comfort of the hotel. All of the staff from housekeeping, restaurant, catering & the front desk were... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello Alan and thank you for the great review! We're so glad that you had the opportunity to experience our excellent service, beautiful Downtown Evanston and everything our property has to offer. Our team strives to ensure events held at our hotel are memorable and enjoyable and we're overjoyed that this was held true for your family gathering. Thank you... More 

Oshawa, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 12, 2015

Went to Evanston to visit Rotary International. This hotel was in a great location and offered all the amenities I needed. The food was excellent and the service was outstanding. Rooms were clean. Internet connection was intermittent and could have been better.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Adrian B, General Manager at Hilton Garden Inn Chicago North Shore/Evanston, responded to this review

Hello Terry and thank you for the review! It is always pleasing to read such positive comments regarding our beautiful property and extraordinary staff. I thank you for your feedback regarding the internet as it gives us the opportunity to improve. Thank you again and we hope to have you back with us again soon. Adrian Brewington General Manager More 

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