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SpringHill Suites by Marriott Chicago Elmhurst

3.0 of 5 Hotel   |   410 W Lake St, Elmhurst, IL 60126
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Ranked #2 of 5 Hotels in Elmhurst
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
DKD566 Fish Creek, Wisconsin, United States
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182 reviews from our community

Traveler rating
    83
    57
    26
    13
    3
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71
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48
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Fish Creek, Wisconsin, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed in about ten different hotels over the past six months, and this one ties (with one other) for the very best - comfort, value, cleanliness, everything. The staff was very friendly, efficient, competent, and always available. I can't understand (or believe) the occasionally negative comments about staff from other reviewers. (I stayed here once before, about two... More 

Was this review helpful? Yes
Charuldalal, Assistant General Manager at SpringHill Suites by Marriott Chicago Elmhurst, responded to this review

Dear Guest, First and foremost, thank you very much for choosing Springhill Suites Chicago Elmhurst/Oakbrook, IL over our competitors for your accommodation needs. We are delighted to be your host. Secondly, we value your business and take great pride in what we do at Springhill Suites by Marriott. We are very delighted that you enjoyed our facility year after year.... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed December 15, 2014 via mobile

Horrible! Stay Away From This Place! I've stayed here on 2 occasions and have had a horrible experience each time. The last time I stayed here I was disrespected beyond belief. I checked in around 10pm, went out to grab some food, came back, drank some wine, and fell asleep. When I checked out in the morning the Indian lady... More 

Was this review helpful? Yes
Charuldalal, Assistant General Manager at SpringHill Suites by Marriott Chicago Elmhurst, responded to this review

Dear Guest, First and foremost, thank you very much for choosing Springhill Suites Chicago Elmhurst/Oakbrook, IL over our competitors for your accommodation needs. We are delighted to be your host. Secondly, we value your business and take great pride in what we do at Springhill Suites by Marriott. We were informed by our housekeeping Manager that you room at checkout... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed November 26, 2014

I tagged along on my wife's business trip and this hotel was just perfect. Room service is provided by a restaurant across the street, and the room is clean and well taken care of. Housekeeping does a very good job, and I appreciate them not being wasteful by putting brand new soaps in the room every day like other hotels... More 

Was this review helpful? Yes
Charuldalal, Assistant General Manager at SpringHill Suites by Marriott Chicago Elmhurst, responded to this review

Dear Guest, First and foremost, thank you very much for choosing Springhill Suites Chicago Elmhurst/Oakbrook, IL over our competitors for your accommodation needs. We are delighted to be your host. Secondly, we value your business and take great pride in what we do @ Springhill Suites by Marriott. We are truly glad that you enjoyed our facility, including our room... More 

Princeton, New Jersey
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 20, 2014

I and my wife stayed in a King Suite for 7 nights here, it is a very good Hotel with friendly staff. We were given a room in the 1st floor with a parking lot view. Staff at the reception was very helpful when we inquired about local attractions and hotel to dine. They suggested good places and restaurants, esp... More 

Was this review helpful? Yes
Charuldalal, Assistant General Manager at SpringHill Suites by Marriott Chicago Elmhurst, responded to this review

Dear Shankar, First and foremost, thank you very much for choosing Springhill Suites Chicago Elmhurst/Oakbrook, IL over our competitors for your accommodation needs. We are delighted to be your host. Secondly, we value your business and take great pride in what we do @ Springhill Suites by Marriott. We are glad that all of our Front Desk agents were very... More 

Lansing, Michigan
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed November 13, 2014

The staff left a bad taste in my mouth and here's why. We stayed 1 night on business. Unexpectedly we ended up needing to stay a 2nd night and called the hotel to book a room. They had only 1 king suite left as it was 9:00 at night. The rate was going to be $20 more than what we... More 

Was this review helpful? Yes
Charuldalal, Assistant General Manager at SpringHill Suites by Marriott Chicago Elmhurst, responded to this review

Dear Jess M, First and foremost, thank you very much for choosing Springhill Suites Chicago Elmhurst/Oakbrook, IL Secondly, we value your business and take great pride in what we do @ Springhill Suites by Marriott. We are certain that you were turned down by another hotel, as we offer free breakfast to each guest every morning nevertheless of how many... More 

Annville, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 11, 2014

A fine staff takes care of you at this hotel. The cleaning staff did a great job and was friendly and helpful. The breakfast selection was very good, kept well-stocked and fresh. Just a good place in every way. I highly recommend.

Was this review helpful? Yes
Charuldalal, Assistant General Manager at SpringHill Suites by Marriott Chicago Elmhurst, responded to this review

Dear Guest, First and foremost, thank you very much for choosing Springhill Suites Chicago Elmhurst/Oakbrook, IL over our competitors for your accommodation needs. We are delighted to be your host. Secondly, we value your business and take great pride in what we do @ Springhill Suites by Marriott. Please do visit us again when in the city of Elmhurst. Once... More 

Reseda, CA
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 1, 2014 via mobile

The staff was very friendly and check in was very quick. Rooms are spacious and clean although a little dated. Internet was free and pretty fast. Lobby is decent size. They serve a hot breakfast and have fresh popcorn in the lobby. Hotel has a large parking lot and parking is free. Heard that the hotel will be undergoing construction... More 

Was this review helpful? Yes
Charuldalal, Assistant General Manager at SpringHill Suites by Marriott Chicago Elmhurst, responded to this review

Dear Katherine P, First and foremost, thank you very much for choosing Springhill Suites Chicago Elmhurst/Oakbrook, IL over our competitors for your accommodation needs. We are delighted to be your host. Secondly, we value your business and take great pride in what we do @ Springhill Suites by Marriott. We surely are going into renovations starting November 3rd, Please do... More 

Senior Contributor
34 reviews 34 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 28, 2014

If ever in Elmhurst or Chicago area I highly recommend SpringHill Suites in Elmhurst Illinois. The rooms all are spacious, the beds are Heaven Heaven. Large heated pool the water feels absolutely delicious. The breakfast choice of meats pork or Turkey sausage. Blackforrest ham eggs fruits. The staff are so friendly and helpful, my husband and myself Honeymooned at SpringHill... More 

Was this review helpful? Yes
Charuldalal, Assistant General Manager at SpringHill Suites by Marriott Chicago Elmhurst, responded to this review

Dear Mrs Morgan, We always love to hear from both of you, we are very happy that we were part of your happiness. We hope to continue to host your stay after the renovations. Sincerely, Charul Dalal Assistant General Manager More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 25, 2014

What a nice surprise! First, the price was $15 less at the desk than online sites. Then, the room was spacious and clean - not luxurious, but just fine! And in the morning, breakfast had a nice variety of hot foods as well as juices, breads, cereals, yogurt and fruit. The serving pieces, waffle irons, etcetera were shining clean. We... More 

Was this review helpful? Yes
Charuldalal, Assistant General Manager at SpringHill Suites by Marriott Chicago Elmhurst, responded to this review

Dear Guest, Great!! That’s what we would like to hear from our guests. We are glad that you enjoyed your stay at the hotel, and loved our free deluxe continental breakfast. We are looking forward to hosting your stay in the future. Sincerely, Charul Dalal Assistant General Manager More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 21, 2014

I usually have tough time sleeping in hotels but this one was great, the room is very quite and the breakfast was healthy for a change! The room/suite is huge with a very big bathroom and functional kitchen. Good for families.

Was this review helpful? Yes
Charuldalal, Assistant General Manager at SpringHill Suites by Marriott Chicago Elmhurst, responded to this review

Dear Hanadi, Good to hear that you found our hotel relaxing, and enjoyable. Please do bring your family to our facility again and let us host your stay. Sincerely, Charul Dalal Assistant General Manager More 

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Additional Information about SpringHill Suites by Marriott Chicago Elmhurst

Address: 410 W Lake St, Elmhurst, IL 60126
Location: United States > Illinois > DuPage County > Elmhurst
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites by Marriott Chicago Elmhurst 3*
Number of rooms: 128
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Also Known As:
Springhill Suites By Marriott Chicago Elmhurst Hotel Elmhurst
Springhill Suites Elmhurst

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