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All 5 Elmhurst hotels

SpringHill Suites by Marriott Chicago Elmhurst

3.0 of 5 Hotel   |   410 W Lake St, Elmhurst, IL 60126
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SpringHill Suites by Marriott Chicago Elmhurst
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Ranked #2 of 5 hotels in Elmhurst
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 4 weeks ago
bshepa01 Cadillac, Michigan
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141 people have reviewed this hotel

Traveler rating
    63
    44
    22
    11
    1
See reviews for
57
13
9
35
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
Cadillac, Michigan
1 review
3 of 5 stars Reviewed 4 weeks ago

Check-in was a breeze. Yummy popcorn in the lobby. Room was spacious and comfy, but the bathroom was a little small. All areas seemed clean and well taken care of. Breakfast was good. Only bad things were that the pool was a little chilly and the noise from outside was overbearing. We also kept hearing a loud clicking sound periodically... More

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Maple Grove, Minnesota
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 16, 2014

We have stayed here twice in the three years. We have alway had a clean room and a good breakfast. The staff is very helpful and friendly. The first time we tried taking a train downtown but the schedule was so sporadic we decided to drive. There is a wonderful pizza place nearby, Nancy's which we liked more than Giordano's... More

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Charuldalal, Assistant General Manager at SpringHill Suites by Marriott Chicago Elmhurst, responded to this review

Dear Wendyc1970, We are glad that you love our SpringHill Suites, and have choosen us over our competitors for years. Hope that we will stay your choice for many years to come. Thank you for wonderful comments on our hotel. See you next year again. Thank you, Charul Dalal Assistant General Manager More

dayton
Contributor
16 reviews 16 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 15, 2014

Our original reservation was for March 12th but due to the weather prediction, I called to change the reservation to arrive 1 day earlier. When we arrived the gentleman at the desk could not have been nicer. Sure enough, the next morning we awoke to a wet snowfall. When we left in our dress clothes to go to the car,... More

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Charuldalal, Assistant General Manager at SpringHill Suites by Marriott Chicago Elmhurst, responded to this review

Dear viva1986, Thank you for your great comments regarding our facility. We are thrilled to hear you found our staff to be friendly and helpful, could not have said this better myself. Thank you for your recommendation. And, we would love to be your host again!! Thank You, Charul Dalal Assistant General Manager More

Maple Grove, Minnesota
Senior Contributor
37 reviews 37 reviews
31 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 12, 2014

I spent one night at this hotel last weekend using my Marriott points. The rooms are fairly large and comfortable. The room has a small kitchenette area with a sink, microwave, and fridge. They aren't fancy, but servicable. I found the hotel and my room to be perfectly clean, no issues at all. Breakfast, as usual at most Springhills, had... More

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Charuldalal, Assistant General Manager at SpringHill Suites by Marriott Chicago Elmhurst, responded to this review

Dear Bretts11, Thank you for taking time to comment on our lovely springHill Suites. I am very happy that we met all your expectations during your stay at our fcility, but sad that we did not exceed you expectations. We are hoping that you will visit us again and give us another opportunity to serve to exceed you expectations. Thank... More

New Jersey, United States
Contributor
15 reviews 15 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 23, 2014

We stayed here for 2 nights and the stay was pleasant. We had 2 young children and felt our room had ample space for them to move around. The location of the hotel is excellent. It's right off the highway and only 10 minutes from the airport. It was conveniently located to gas stations, drug stores and to downtown. We... More

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Charuldalal, Assistant General Manager at SpringHill Suites by Marriott Chicago Elmhurst, responded to this review

Dear Samina-A, Thank you for taking time to review our hotel. It was our pleasure to host your event, and the staff really appreciates your comments. I am very pleased that you enjoyed the breakfast and big comfy rooms. We hope that we can continue to satisfy you in the future, and hope to have better solution to the breakfast... More

Fort Wayne, Indiana
Top Contributor
73 reviews 73 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 3, 2014

The hotel was having a party and had many guests on the first floor in one of the banquet rooms. There was so much noise and trash everywhere. The elevators had a lot of trash and the next morning it was still dirty. The staff was very friendly. They must not have had enough staff to clean for that evening... More

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Charuldalal, Manager at SpringHill Suites by Marriott Chicago Elmhurst, responded to this review

Hello- We are so sorry to hear about your displeasure with our hotel. We can assure you that we take all concerns from our guests seriously and work to improve on it. We have addressed all of your concerns with the relevant staff members, in an effort to avoid a repetition. We are also monitoring our pool to make sure... More

New York City, New York
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 30, 2013

It was very good hotel. We stayed for 5 days, big clean rooms, location is outside Chicago (about 20 minutes drive) but that's what we wanted, also downtown of Elmhurst is great, with pretty good movie theater.

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Charuldalal, Assistant General Manager at SpringHill Suites by Marriott Chicago Elmhurst, responded to this review

Dear Mile, Thank you for taking the time to write a review for our facility. We certainly appreciate your feedback and are glad that you were able to enjoy Chicago Downtown as well as our Elmhurst Downtown. I'm also thrilled to hear you that you found our rooms very accommodating. Thank you Charul Dalal Assistant General Manager More

Des Moines, Iowa
Reviewer
5 reviews 5 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 2, 2013

We've been staying at this hotel for about 6 years, and have never had anything but great experiences. This place is like a home-away-from-home for us. We are quite picky. This place is the greatest. Clean, well-appointed, updated, heavy doors so you don't hear things in the hallways, good breakfast, decorated nicely for Christmas, comfortable beds, ample free parking, VERY... More

Was this review helpful? Yes 2
Charuldalal, Assistant General Manager at SpringHill Suites by Marriott Chicago Elmhurst, responded to this review

Hello pickygerm-a-phob, We are glad that you are pleased with our facility and our staff and considering our hotel as you home –away –from-home is just great. We are truly happy that past six year we could provide you with same great service and affordable rates. We will forward you compliments to all our staff members. We hope that we... More

El Dorado KS
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 23, 2013

After a flight was cancelled on our way home to KS, we looked for the closest Marriott (I love Marriott hotels). This was not too far from the airport and when I called in to reserve a room while getting our boarding passes for the next day, the hotel employee recommended a taxi service that had a flat rate and... More

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Charuldalal, Assistant General Manager at SpringHill Suites by Marriott Chicago Elmhurst, responded to this review

Ms. Baines- Thank you for taking time to comment on our staff as well as the hotel. We are glad that you had good time at the hotel, even with your short and unplanned trip. We hope that you will make us your home away from home anytime you fly to Chicago. I am glad that I was able to... More

Grand Rapids, Michigan
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed November 21, 2013

Quiet, comfortable, excellent breakfast, easy on/off expressway. Lovely property. Close to Metra, Oakbrook for shopping, about an hour to downtown by car or train. A college sports team was staying there that weekend and we never heard a peep from them.

Was this review helpful? Yes
Charuldalal, Assistant General Manager at SpringHill Suites by Marriott Chicago Elmhurst, responded to this review

Hello- Thank you so very much for your kind words about our hotel. Our staff works very hard to make each guest feel welcome and I am so happy to see that you had good stay even though we had a college sports team being In-house. We would love to have you again at the hotel, perhaps for another romantic... More

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Additional Information about SpringHill Suites by Marriott Chicago Elmhurst

Also Known As:
Springhill Suites By Marriott Chicago Elmhurst Hotel Elmhurst
Springhill Suites By Marriott Chicago Elmhurst Hotel
Springhill Suites Elmhurst
Address: 410 W Lake St, Elmhurst, IL 60126
Phone Number:
Location: United States > Illinois > DuPage County > Elmhurst
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 hotels in Elmhurst
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites by Marriott Chicago Elmhurst 3*
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