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SpringHill Suites by Marriott Chicago Elmhurst

Certificate of Excellence
3.0 of 5
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410 W Lake St, Elmhurst, IL 60126
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SpringHill Suites by Marriott Chicago Elmhurst
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Ranked #2 of 5 Hotels in Elmhurst
Certificate of Excellence 2014
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190 reviews from our community

Traveler rating
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    3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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atlanta ga
Top Contributor
115 reviews 115 reviews
110 hotel reviews
156 helpful votes 156 helpful votes
4 of 5 stars Reviewed yesterday NEW

As I stated in the title, the hotel is under a major renovation. The entire lobby area was closed off for checkins, breakfast, etc. The check in desk was in a converted room at the end of the hall. but once I got thru the initial construction zone, the room itself was nice and spacious. Felt clean and bed was... More 

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Las Vegas, NV
Top Contributor
61 reviews 61 reviews
37 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

This is an all-suite hotel, and a great place to stay. Rooms are spacious, with the sleeping area separated from a "living room" with sofa and chairs, computer desk and a small sink/cabinet area with microwave and refrigerator. The rooms are quiet and clean, with very comfortable beds. The property is being renovated, but even the older rooms are great... More 

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Charuldalal, Assistant General Manager at SpringHill Suites by Marriott Chicago Elmhurst, responded to this review

Dear trilerpuller, First and foremost, thank you very much for choosing Springhill Suites Chicago Elmhurst/Oakbrook, IL over our competitors for your accommodation needs. We are delighted to be your host. Secondly, we value your business as you are our repeat guest, and take great pride in what we do at Springhill Suites by Marriott. We are very happy that you... More 

Ontario, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

It was a great visit, and the hotel rooms were very good. Service was great, but it was sad that when we visited, they were under renovation. Great fitness, great pool, lots of amenities. Also a great breakfast. Would stay here again.

Was this review helpful? Yes
Charuldalal, Assistant General Manager at SpringHill Suites by Marriott Chicago Elmhurst, responded to this review

Dear Guest, First and foremost, thank you very much for choosing Springhill Suites Chicago Elmhurst/Oakbrook, IL over our competitors for your accommodation needs. We are delighted to be your host. Secondly, we value your business as you are our repeat guest, and take great pride in what we do at Springhill Suites by Marriott. We are very happy that you... More 

Milwaukee, Wisconsin
Contributor
17 reviews 17 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was recommended to the bride and groom from the reception venue they had chosen. The venue had mentioned to them that a lot of the hotels on the area were declining a bit, but this one was doing a great job. The negotiated rate was only $69 so actually, we weren't expecting much. When we walked in the... More 

Was this review helpful? Yes
Charuldalal, Assistant General Manager at SpringHill Suites by Marriott Chicago Elmhurst, responded to this review

Dear BrewersMom, First and foremost, thank you very much for choosing Springhill Suites Chicago Elmhurst/Oakbrook, IL over our competitors for your accommodation needs. We are delighted to be your host. Secondly, we value your business as you are our repeat guest, and take great pride in what we do at Springhill Suites by Marriott. We are very happy that you... More 

Chicago, Illinois
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I are remodeling our house. During the demolition, he thought it would be just fine to live in the basement for two months. Oh No!!! I convinced him to try Springhill Suites by Marriott in Elmhurst, which is close to our office. What a great decision! The suites are comfortable, clean and large enough for the two... More 

Was this review helpful? Yes
Charuldalal, Assistant General Manager at SpringHill Suites by Marriott Chicago Elmhurst, responded to this review

Dear Mrs. Lola, First and foremost, thank you very much for choosing Springhill Suites Chicago Elmhurst/Oakbrook, IL over our competitors for your accommodation needs. We are delighted to be your host. Secondly, we value your business as you are our repeat guest, and take great pride in what we do at Springhill Suites by Marriott. We are really happy that... More 

Inman, South Carolina
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 15, 2015

The staff is awesome here; very friendly and very helpful! I have been here on business and have spent nearly a month at the hotel so far (and due for about another 30 days). The breakfast is decent for what they offer (only offer the waffles on the weekends though, wish they had them everyday). It's also be renovated and... More 

Was this review helpful? Yes
Charuldalal, Assistant General Manager at SpringHill Suites by Marriott Chicago Elmhurst, responded to this review

Dear Michelle, First and foremost, thank you very much for choosing Springhill Suites Chicago Elmhurst/Oakbrook, IL over our competitors for your accommodation needs. We are delighted to be your host. Secondly, we value your business as you are our repeat guest, and take great pride in what we do at Springhill Suites by Marriott. We appreciate you rating us high,... More 

Indianapolis, Indiana
Contributor
17 reviews 17 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed February 15, 2015

I have stayed here before and had a great experience. I checked in today and renovation work in the lobby is so loud I couldn't hear the hotel staff. Despite having made a reservation, I had to wait in the VERY LOUD lobby for 1/2 hour while a room was prepared. Heading to my room, I found that only one... More 

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Charuldalal, Assistant General Manager at SpringHill Suites by Marriott Chicago Elmhurst, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at the SpringHill Suites Chicago Elmhurst/Oakbrook Area with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel.... More 

Fish Creek, Wisconsin, United States
Contributor
12 reviews 12 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 31, 2014

I have stayed in about ten different hotels over the past six months, and this one ties (with one other) for the very best - comfort, value, cleanliness, everything. The staff was very friendly, efficient, competent, and always available. I can't understand (or believe) the occasionally negative comments about staff from other reviewers. (I stayed here once before, about two... More 

Was this review helpful? Yes
Charuldalal, Assistant General Manager at SpringHill Suites by Marriott Chicago Elmhurst, responded to this review

Dear Guest, First and foremost, thank you very much for choosing Springhill Suites Chicago Elmhurst/Oakbrook, IL over our competitors for your accommodation needs. We are delighted to be your host. Secondly, we value your business and take great pride in what we do at Springhill Suites by Marriott. We are very delighted that you enjoyed our facility year after year.... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 15, 2014

Horrible! Stay Away From This Place! I've stayed here on 2 occasions and have had a horrible experience each time. The last time I stayed here I was disrespected beyond belief. I checked in around 10pm, went out to grab some food, came back, drank some wine, and fell asleep. When I checked out in the morning the Indian lady... More 

Was this review helpful? Yes
Charuldalal, Assistant General Manager at SpringHill Suites by Marriott Chicago Elmhurst, responded to this review

Dear Guest, First and foremost, thank you very much for choosing Springhill Suites Chicago Elmhurst/Oakbrook, IL over our competitors for your accommodation needs. We are delighted to be your host. Secondly, we value your business and take great pride in what we do at Springhill Suites by Marriott. We were informed by our housekeeping Manager that you room at checkout... More 

Columbus, Ohio
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed November 26, 2014

I tagged along on my wife's business trip and this hotel was just perfect. Room service is provided by a restaurant across the street, and the room is clean and well taken care of. Housekeeping does a very good job, and I appreciate them not being wasteful by putting brand new soaps in the room every day like other hotels... More 

Was this review helpful? Yes
Charuldalal, Assistant General Manager at SpringHill Suites by Marriott Chicago Elmhurst, responded to this review

Dear Guest, First and foremost, thank you very much for choosing Springhill Suites Chicago Elmhurst/Oakbrook, IL over our competitors for your accommodation needs. We are delighted to be your host. Secondly, we value your business and take great pride in what we do @ Springhill Suites by Marriott. We are truly glad that you enjoyed our facility, including our room... More 

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