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All 5 Elmhurst hotels

SpringHill Suites by Marriott Chicago Elmhurst

3.0 of 5 Hotel   |   410 W Lake St, Elmhurst, IL 60126
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Ranked #2 of 5 Hotels in Elmhurst
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
hariharan r Gainesville, Virginia
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165 reviews from our community

Traveler rating
    75
    52
    23
    13
    2
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69
15
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
Gainesville, Virginia
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

we stayed here 08/15 & 08/16 . The staff was very friendly and provided excellent service over the phone on some qeuries we had. they were also accomodating and gave top floor we requested. the rooms were excellent, clean and spacious. they were also cleaned for the second day we stayed.breakfast was really good.breakfast staff was super helpful , we... More

Was this review helpful? Yes
Charuldalal, Assistant General Manager at SpringHill Suites by Marriott Chicago Elmhurst, responded to this review

Dear Hariharan, WOW!! I cannot thank you enough for all the wonderful words towards our Spring Hill Suites and the staff services. We are glad you enjoyed your stay at our hotel; please do visit us again if you are visiting Elmhurst. Thank you, Charul Dalal Assistant General Manager More

Las Vegas, Nevada, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I stay here every time I'm working in the area. I have stayed at other hotels in the area, but for the price and comfort you can't go wrong. It is comfortable and clean. It may be just a little dated. But I always got a good nights rest. I think anybody would like it here. All of the staff... More

Was this review helpful? Yes
Charuldalal, Assistant General Manager at SpringHill Suites by Marriott Chicago Elmhurst, responded to this review

Dear Kevin, Thank you for choosing us over other options in the area. We glad that you enjoyed our facility and loved our over the top staff. You are right about needing a little facelift, and I am proud to say that we are scheduled for full renovations starting November. Thank You, Charul Dalal Assistant General Manager More

Columbia, Maryland
Top Contributor
74 reviews 74 reviews
15 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The room was clean, the beds comfortable. Breakfast was very good. There was free popcorn in the lobby in the afternoon when we got there, that thrilled my kids. Didn't completely WOW me but I can't really complain about anything specific. Worked for my family.

Was this review helpful? Yes
Charuldalal, Assistant General Manager at SpringHill Suites by Marriott Chicago Elmhurst, responded to this review

Dear crayolabird, First and foremost, thank you very much for allowing us an opportunity to be your host. Secondly, I am really sorry that we could not WOW you when you were at the hotel. We hope that you will visit us again to see that we can provide excellent service. Sincerely, Charul Dalal Assistant General Manager More

Senior Contributor
30 reviews 30 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

We stayed here on a windy night and the bathroom light/fan had a 'flapper' valve to the outside world that indeed was flapping in time with gusts of wind. Not much sleep with a 'clang-clang' sound nearby. Other than that, the hotel is average for a Marriott Springhill property.

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Charuldalal, Assistant General Manager at SpringHill Suites by Marriott Chicago Elmhurst, responded to this review

Dear Lee, First and foremost, thank you very much for choosing SpringHill Suites Chicago Elmhurst/Oakbrook, IL over our competitors for your accommodation needs. We are delighted to be your host. Secondly, we value your business and take great pride in what we do @ SpringHill Suites by Marriott. We truly apologize that you had trouble sleeping at night due to... More

Steamboat Springs, Colorado
2 reviews
2 of 5 stars Reviewed August 5, 2014

We just returned from our stay in Elmhurst and while we enjoyed the convenient location of this hotel, especially the park out the back door, the hotel needs a lot of updating. We frequently stay at Springhill Suites because they fit our family of five. This Springhill has an updated lobby and a friendly staff but the rooms are very... More

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Charuldalal, Assistant General Manager at SpringHill Suites by Marriott Chicago Elmhurst, responded to this review

Dear Sandi C, I just wanted to say thank you for praising our friendliest staff at the hotel. I am truly glad that you love Springhill suites Brand. We would like to announce that we are scheduled for a renovation by end of this year and hope that we will be able to gain your trust in our Hotel again.... More

Greenville, South Carolina
Top Contributor
70 reviews 70 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed August 4, 2014

We stayed at the SpringHill Suites by Marriott Chicago Elmhurst with a group of people on a recent business trip. The hotel lobby looked promising and the staff was friendly but that was about it. Compared to several other SpringHill Suites I stayed in over the last years this was the most expensive, yet the most out-of-date of all of... More

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Charuldalal, Assistant General Manager at SpringHill Suites by Marriott Chicago Elmhurst, responded to this review

Dear Scholz, Thank you for taking time to rate us online and thank you for your compliments towards our staff. I agree that we are not updated yet, but are proud to announce that we are scheduled for a renovation by end of this year. Sincerely, Charul Dalal Assistant General Manager More

Birmingham
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 31, 2014

Very nice hotel. We stayed there for a family trip/reunion. The rooms were clean, and the staff was super accomodating and very friendly. Breakfast was good, there was even sausage on the bar. The location was okay to downtown Chicago, but the traffic was a beast, recommend taking the train if possible. On our second day there we came back... More

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Charuldalal, Assistant General Manager at SpringHill Suites by Marriott Chicago Elmhurst, responded to this review

Dear Yolanda, We are glad that you had great stay at the hotel, and enjoyed our pool area as well as the free breakfast. I am sorry to hear that you had a problem with your room, but happy that it got resolved in a timely manner. Hope to get another opportunity to be your host. Sincerely, Charul Dalal Assistant... More

Winona, Minnesota
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 21, 2014

We stayed here for a weekend soccer game. It was the perfect location! The field was directly behind the hotel and an easy walk. The hotel staff were very polite and accommodating. I loved the little welcome touches--popcorn, lemon water, suckers all in the lobby. The rooms were very clean and quiet. We were located on the 4th floor and... More

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Charuldalal, Assistant General Manager at SpringHill Suites by Marriott Chicago Elmhurst, responded to this review

Dear Peggy, Wow!! I could not have said better, thank for all the compliments regarding our hotel staff and services. We are very happy that you enjoyed our extra amenities as well. I do see that you needed the breakfast earlier as you were to go for a soccer game; I hope that you did get some breakfast as we... More

Denver, Colorado
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 9, 2014

Very nice hotel. Convenient location about 20 minutes from downtown, great hot breakfast and extremely friendly and helpful. It is clean and quiet, and there is a park really close if you want to get in a morning run. There is a Walgreens, a grocery store, and many restaurants close by. The pool is nice and the wifi works well.

Was this review helpful? Yes
Charuldalal, Assistant General Manager at SpringHill Suites by Marriott Chicago Elmhurst, responded to this review

Dear Bilwright, Thank you for choosing our facility over our competitors. Our whole staff is delighted to hear that we could make your stay memorable. We are glad to hear that you loved everything about our hotel. You also had an opportunity to see downtown Chicago which is not too far away. We are looking forward to your next visit.... More

Mississauga, Canada
1 review
5 of 5 stars Reviewed July 8, 2014

Stayed here with my co-worker's family for 2 nights and everybody did enjoy. The hotel is clean and it's only 20 minutes drive to downtown Chicago. Free breakfast and freee wi-fi. The employees are friendly and help us a lot on our daily needs during our stay. I would definitely come back on this hotel...

Was this review helpful? Yes
Charuldalal, Assistant General Manager at SpringHill Suites by Marriott Chicago Elmhurst, responded to this review

Dear Allen, We want to thank you for taking the time to review our facility. We are glad that we exceeded your expectations. We are very pleased to hear that you and your co- workers family enjoyed our wonderful facility. I see that you had an opportunity to explore Chicago down town. It’s always a great pleasure to hear from... More

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Additional Information about SpringHill Suites by Marriott Chicago Elmhurst

Address: 410 W Lake St, Elmhurst, IL 60126
Phone Number:
Location: United States > Illinois > DuPage County > Elmhurst
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites by Marriott Chicago Elmhurst 3*
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Also Known As:
Springhill Suites By Marriott Chicago Elmhurst Hotel Elmhurst
Springhill Suites Elmhurst

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