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Extended Stay America - Chicago - Elmhurst - O'Hare

2.0 of 5 Hotel   |   550 West Grand Avenue, Elmhurst, IL 60126
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Ranked #4 of 5 Hotels in Elmhurst
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed March 17, 2014
Sarah P Columbus, Ohio
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64 reviews from our community

Traveler rating
    23
    21
    9
    5
    6
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10
5
14
24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Extended Stay America - Chicago - Elmhurst - O'Hare
See the most recent reviews
Columbus, Ohio
2 reviews
4 of 5 stars Reviewed March 17, 2014

During my stay, I found some issues with cleanliness that didn't appease me, or I would have rated this 5 stars. Most of the dishes in the cupboards were still dirty, and the amount of soap in the room is just enough for a cup or so. However, the pros outweighed the cons and I would definitely stay here again.... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Elmhurst - O'Hare, responded to this review

Sarah – I want to thank you for taking the time to post a review of your stay. I am so pleased to know that our location and staff met your needs during your visit. I will be sure to share your kind remarks with our team. Still, I apologize that the cleanliness of your dishes did not meet your... More 

Indianapolis, Indiana
Contributor
20 reviews 20 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 3, 2014

It is never easy working away from home. This Extended Stay is one of the best for making people feel at home. From the housekeeping crew, to the desk personal, to the manager they all made us feel right at home. Grab and go breakfast good. Rooms clean. Corridors clean. Everything in working order. Love this place.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Elmhurst - O'Hare, responded to this review

The team and I appreciate you taking the time to write such a great review of our hotel. I’m glad that we provided you with a clean, comfortable stay. It’s great to hear that you enjoyed our grab-and-go breakfast and our clean hotel. We look forward to having you visit with us again in the future. More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed February 24, 2014

I have stayed at several hotels around the country, but I must give Big Kudos to Jessica and her friendly staff for making my stay pleasant and comfortable. They accommodated my request, and made me feel at home this was my second stay with them and I'm all ready looking forward to coming back! Larry

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Elmhurst - O'Hare, responded to this review

Larry – Thank you so much for posting a review of our hotel. I’m so pleased to hear that you found our staff to be friendly during your visit with us. I’m glad that we were able to provide you with a pleasant, comfortable stay. I will be sure to pass your kind remarks on to our team. We would... More 

Dallas, Texas
1 review
5 of 5 stars Reviewed January 14, 2014

WOW! This place is amazing! I have stayed here on numerous occasions, and have been amazed every time! The staff here outranks and outperforms any of the "high-end" hotels you will ever go to. People are super friendly, helpful, and responsive to all your needs. The prices make this place very affordable and truly a delight to stay. There is... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Elmhurst - O'Hare, responded to this review

Philip - The staff and I read your review, and would like to thank you for writing such fantastic things about our hotel and staff. I truly appreciate your comments regarding our service and the way we made you feel so welcome during your stay. The staff and I would like to thank you again for posting your review. We... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 31, 2013 via mobile

The staff are amazing and the place is amazing.I have never stayed at a place like this before and I love it. I have told everyone I know about this place. Thank you so much for great service and amazing care thank u again

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Chicago - Elmhurst - O'Hare, responded to this review

It is so rewarding to read that you had a wonderful stay with us. Thank you for your comments. I am glad to read that you were pleased with Extended Stay Elmhurst and our staff. We strive to provide a great stay fr all of our guest and I am pleased to hear that we met that goal with you.... More 

Albuquerque, New Mexico
Contributor
13 reviews 13 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 11, 2013 via mobile

My husband, myself and our family cat recently stayed at the ESA in Elmhurst for 9 days. Since our trip exceeded a week, the daily rate was very attractive -$65.99. This was our first stay in an Extended Stay, but it won't be our last! This property was very clean and modern as it was recently renovated. We had a... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Elmhurst - O'Hare, responded to this review

Kathy - I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding the hotel. It was wonderful to hear that our rooms equipped with kitchens worked out so well for you and your family. We are so happy to provide our quiet and comfortable rooms and the staff... More 

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 22, 2013 via mobile

Helpful staff. Very gracious and went up and beyond their duty to make my stay a very pleasant time. I would recommend this hotel to anyone that wants great service. I'll stay here again on my return trip.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Elmhurst - O'Hare, responded to this review

Thank you for your very kind review of our property. I'm thrilled that the staff was so gracious and your stay was so enjoyable. We look forward to seeing you in the future, should your travels bring you back to our area. More 

Sonoran Desert
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 21, 2013

Let me start off with the fact that this was the first ESA room that I didn't feel compelled to clean before unpacking my bags! Nicely updated, comfy, & yes, really clean. Betty at check-in was great. She allowed me to view 3 different rooms to pick one that suited me best. Altho I have stayed at ESA before, she... More 

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 6, 2013 via mobile

Simple lobby, no amenities to speak of in rooms, get your own towels if you need them, make your own bed, breakfast called a "to go" meal. Coffee, breakfast bar, package muffin, oatmeal packet.. 84.99...that's the downside. Upside is that the was a fully equipped kitchen, wonderful bed, clean as a whistle and quiet as heck. Would we stay again?... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Elmhurst - O'Hare, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm thrilled that our fully equipped kitchens and clean, comfortable rooms provided you with an excellent stay. I do hope that you will return to our hotel, or any of our other brand locations, in the future. More 

Hillsborough, New Jersey, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 31, 2013

near the hindu temple (I had to photograph a wedding there this past weekend-- see facebook.com/DreamlitePhotography ) and loved this hotel. the inside was fresh and modern. the facilities were clean, well-maintained and easily accessible. i came 1.5hrs early before my check-in and they still accommodated me with a new room on the first floor. Excellent staff (special thanks to... More 

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Chicago - Elmhurst - O'Hare, responded to this review

Hi Jonathan, Thank you so much for sharing your experience with us. I truly appreciate your comments regarding our fresh and modern rooms. I'm so glad we were able to accommodate your early check-in! We appreciate you letting us know that our breakfast options weren't satisfactory to you. We are sorry for this issue, but are happy to read that... More 

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Additional Information about Extended Stay America - Chicago - Elmhurst - O'Hare

Address: 550 West Grand Avenue, Elmhurst, IL 60126
Phone Number:
Location: United States > Illinois > DuPage County > Elmhurst
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Chicago - Elmhurst - O'Hare 2*
Number of rooms: 117
Reservation Options:
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Also Known As:
Extended Stay America Elmhurst
Extended Stay Elmhurst
Elmhurst Extended Stay

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