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All 5 Elmhurst hotels

Extended Stay America - Chicago - Elmhurst - O'Hare

2.0 of 5 Hotel   |   550 West Grand Avenue, Elmhurst, IL 60126
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Extended Stay America - Chicago - Elmhurst - O'Hare

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Ranked #4 of 5 hotels in Elmhurst
A recent review
4 of 5 stars reviewed 1 week ago
Carin R Woodstock, Canada
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56 people have reviewed this hotel

Traveler rating
    21
    19
    7
    3
    6
See reviews for
10
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19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Woodstock, Canada
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 1 week ago

We booked this hotel last-minute through Hotwire for $42 and $40 respectively (a Friday and Saturday night). We were not expecting very much for that price. We were very pleasantly surprised by a modern, clean building, super-friendly staff, and a very clean, comfortable room with full-size fridge, microwave, and stovetop. A front-desk clerk called our room a few minutes after... More

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Chicago - Elmhurst - O'Hare, responded to this review

Carin - Thank you for taking the time to write a review of your stay. I am happy to hear that you enjoyed our friendly staff and clean rooms with fully equipped kitchens at a great value. Thank you for choosing Extended Stay Hotels. We look forward to hosting you again in the future! More

Bellwood, Illinois
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed at numerous locations, however this hotel needs to have upgrades done. Old toilet seats, faucets are in need of replacement. The front desk staff was nice, but this isn't a location I would visit again, but it may be ok for others.

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Chicago - Elmhurst - O'Hare, responded to this review

Thank you for taking the time to write a review of your stay. I am so pleased to hear that you enjoyed our friendly staff. Still, I’m disheartened to learn that our overall accommodations did not meet your expectations. Please know, I will meet with our entire staff to review our maintenance policies so that your experience is not repeated.... More

Columbus, Ohio
2 reviews
4 of 5 stars Reviewed 4 weeks ago

During my stay, I found some issues with cleanliness that didn't appease me, or I would have rated this 5 stars. Most of the dishes in the cupboards were still dirty, and the amount of soap in the room is just enough for a cup or so. However, the pros outweighed the cons and I would definitely stay here again.... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Elmhurst - O'Hare, responded to this review

Sarah – I want to thank you for taking the time to post a review of your stay. I am so pleased to know that our location and staff met your needs during your visit. I will be sure to share your kind remarks with our team. Still, I apologize that the cleanliness of your dishes did not meet your... More

Indianapolis, Indiana
Contributor
20 reviews 20 reviews
11 hotel reviews
5 of 5 stars Reviewed March 3, 2014

It is never easy working away from home. This Extended Stay is one of the best for making people feel at home. From the housekeeping crew, to the desk personal, to the manager they all made us feel right at home. Grab and go breakfast good. Rooms clean. Corridors clean. Everything in working order. Love this place.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Elmhurst - O'Hare, responded to this review

The team and I appreciate you taking the time to write such a great review of our hotel. I’m glad that we provided you with a clean, comfortable stay. It’s great to hear that you enjoyed our grab-and-go breakfast and our clean hotel. We look forward to having you visit with us again in the future. More

Chicago, Illinois
1 review
5 of 5 stars Reviewed February 24, 2014

I have stayed at several hotels around the country, but I must give Big Kudos to Jessica and her friendly staff for making my stay pleasant and comfortable. They accommodated my request, and made me feel at home this was my second stay with them and I'm all ready looking forward to coming back! Larry

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Elmhurst - O'Hare, responded to this review

Larry – Thank you so much for posting a review of our hotel. I’m so pleased to hear that you found our staff to be friendly during your visit with us. I’m glad that we were able to provide you with a pleasant, comfortable stay. I will be sure to pass your kind remarks on to our team. We would... More

Dallas, Texas
1 review
5 of 5 stars Reviewed January 14, 2014

WOW! This place is amazing! I have stayed here on numerous occasions, and have been amazed every time! The staff here outranks and outperforms any of the "high-end" hotels you will ever go to. People are super friendly, helpful, and responsive to all your needs. The prices make this place very affordable and truly a delight to stay. There is... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Elmhurst - O'Hare, responded to this review

Philip - The staff and I read your review, and would like to thank you for writing such fantastic things about our hotel and staff. I truly appreciate your comments regarding our service and the way we made you feel so welcome during your stay. The staff and I would like to thank you again for posting your review. We... More

1 review
5 of 5 stars Reviewed October 31, 2013 via mobile

The staff are amazing and the place is amazing.I have never stayed at a place like this before and I love it. I have told everyone I know about this place. Thank you so much for great service and amazing care thank u again

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Elmhurst - O'Hare, responded to this review

It is so rewarding to read that you had a wonderful stay with us. Thank you for your comments. I am glad to read that you were pleased with Extended Stay Elmhurst and our staff. We strive to provide a great stay fr all of our guest and I am pleased to hear that we met that goal with you.... More

Albuquerque, New Mexico
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 11, 2013 via mobile

My husband, myself and our family cat recently stayed at the ESA in Elmhurst for 9 days. Since our trip exceeded a week, the daily rate was very attractive -$65.99. This was our first stay in an Extended Stay, but it won't be our last! This property was very clean and modern as it was recently renovated. We had a... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Elmhurst - O'Hare, responded to this review

Kathy - I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding the hotel. It was wonderful to hear that our rooms equipped with kitchens worked out so well for you and your family. We are so happy to provide our quiet and comfortable rooms and the staff... More

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 22, 2013 via mobile

Helpful staff. Very gracious and went up and beyond their duty to make my stay a very pleasant time. I would recommend this hotel to anyone that wants great service. I'll stay here again on my return trip.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chicago - Elmhurst - O'Hare, responded to this review

Thank you for your very kind review of our property. I'm thrilled that the staff was so gracious and your stay was so enjoyable. We look forward to seeing you in the future, should your travels bring you back to our area. More

Sonoran Desert
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 21, 2013

Let me start off with the fact that this was the first ESA room that I didn't feel compelled to clean before unpacking my bags! Nicely updated, comfy, & yes, really clean. Betty at check-in was great. She allowed me to view 3 different rooms to pick one that suited me best. Altho I have stayed at ESA before, she... More

Was this review helpful? Yes

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Additional Information about Extended Stay America - Chicago - Elmhurst - O'Hare

Also Known As:
Extended Stay America Elmhurst
Extended Stay Elmhurst
Elmhurst Extended Stay
Address: 550 West Grand Avenue, Elmhurst, IL 60126
Phone Number:
Location: United States > Illinois > DuPage County > Elmhurst
Amenities:
Business Center with Internet Access Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #4 of 5 hotels in Elmhurst
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Chicago - Elmhurst - O'Hare 2*
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