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All 5 Elmhurst hotels

Clarion Inn Waterford Convention Center

2.5 of 5 Hotel   |   933 South Riverside Drive, South Rte 83, Elmhurst, IL 60126 (Formerly Quality Inn Elmhurst)
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Clarion Inn Waterford Convention Center
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78%
Ranked #3 of 5 hotels in Elmhurst
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Malinda B Elmhurst, Illinois
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  • Reviews (110)
  • Photos (42)
  • Amenities
  • Room tips (20)
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110 people have reviewed this hotel

Traveler rating
    70
    14
    13
    8
    5
See reviews for
38
16
2
31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Elmhurst, Illinois
1 review
5 of 5 stars Reviewed 2 days ago NEW

They are awesome here. Excellent service, and I ask to have all my co-workers placed here on hotel stays. Very nice and sweet. Rebecca the bistro morning person is always helpful and smiles all threw her day. Never frowns always is a cheery person. The front desk people are just the same way. rooms are very very clean and the... More

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Dayton, Ohio
Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for one night after stopping by a friends house in Chicago, before we stayed at our final destination on the magnificent mile....it was a good deal for the money! It was a large room! I wouldn't stay somewhere like this for more than a night...it's downfall was CHEAP shampoo/conditioner/soap!

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Chicago, Illinois
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Hotel's website states "located in an Upscale Suburb of Chicago" but, there isn't anything "Upscale" about this Hotel. Parking lot is completely destroyed! Potholes make driving in this lot near impossible, unless you're into "Off-Road" adventures. Staff laughs off parking lot concerns but, were very resourceful & polite. Rooms are average, appears that they are attempting to renovate. I suggest... More

Was this review helpful? Yes 2
Monika O, Manager at Clarion Inn Waterford Convention Center, responded to this review

Dear Guest, Thank you for taking your time to give us feedback on your stay at our hotel. I apologize for any inconvenience you have encountered due to our parking lot. We are taking our guests' suggestions seriously and we are starting the repairs of our lot as soon as July 14, 2014. Also, we have a lot of upgrades... More

Indianapolis, Indiana
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 weeks ago

Me and my wife set up this location come to find out that the room we were assigned the light was out before we entered the room. Bathroom lights acted as is the did not want to work. The worst part the room also was in the back facing a yard with tractor trailers which looked unsafe and we felt... More

Was this review helpful? Yes 1
Monika O, Manager at Clarion Inn Waterford Convention Center, responded to this review

Dear Guest, I am very sorry you had an unpleasant experience at our property. All our rooms are inspected before the guests arrival so I apologize for any inconvenience you have encountered at your room. The front desk agent was following the procedure to call the management in order to be able to offer you a refund for your stay.... More

1 review
5 of 5 stars Reviewed June 12, 2014

I've been here a week and really enjoyed the comfort and hospotality of the Clarion Inn and all the friendly associates... Nice acoommodations rooms, electronics, showers and most all sleeping arrangments.. They have a indoor pool, weight room and large conference center.. I'm from the southeast and if circumstances present themselves again for an untimely situation i wouldn't think twice... More

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Monika O, Manager at Clarion Inn Waterford Convention Center, responded to this review

Dear Guest, Thank you for your incredible review. We greatly appreciate your time and effort to give us your positive feedback. It will be our pleasure to serve you again in the future. More

Boulder, Colorado
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 11, 2014

The hotel has large conference facilities that are rented for private party events. Unfortunately, some of those venues are rooms--yes, hotel rooms--that are mixed in among the other rooms where people are trying to sleep. The walls are thin, so even on the best of days (e.g., Tuesday or Wednesday night) there was a enough noise to wake us occasionally:... More

Was this review helpful? Yes 1
Monika O, Manager at Clarion Inn Waterford Convention Center, responded to this review

Dear Guest, We appreciate your time reviewing our hotel. Thank you for your honest comments on the quality of our service. I apologize you were not fully able to enjoy your stay due to the noisy conditions. We have addressed this issue with our GM and started working towards reducing the noise level to ensure all our guests can get... More

Atlanta, Georgia
Top Contributor
64 reviews 64 reviews
52 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed June 11, 2014

After reading the reviews here I thought this might be a decent value. Well, it's not terrible but I doubt I would ever stay here again. The lobby is newly remodeled and up-to-date. Seemed like a good sign. However, once you leave the lobby and walk up the stairs to your room (no elevators) there is a funky smell that... More

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Monika O, Manager at Clarion Inn Waterford Convention Center, responded to this review

Dear Guest, Thank you for taking your time to review our property. We appreciate your business and value your honest feedback so we improve our service in the future. I am sorry to hear that you were not able to fully enjoy your stay with us. We strive to offer all our guests professional, friendly and clean environment. We hope... More

Chicago, Illinois
1 review
5 of 5 stars Reviewed June 10, 2014

Clarion team is very welcoming and they have decorated our wedding party hall very beautifully. They have take good care of our minute details. Food and ambiance was amazing. I will highly recommend this place

Was this review helpful? Yes
Monika O, Manager at Clarion Inn Waterford Convention Center, responded to this review

We are so happy to hear you enjoyed your visit with us. We appreciate your kind comments and look forward to serving you again very soon. More

Madison, Wisconsin
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 27, 2014

Stayed here last minute after having to switch hotels at the last minute. Lobby was okay, clean, front desk person was nice. No elevators which was unusual and a pain, especially when bringing in/out luggage. Room was okay, nothing spectacular. Bed was hard. Lots of free parking, but the parking lot has tons of pot holes. Overall it was okay.... More

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Dorota W, Manager at Clarion Inn Waterford Convention Center, responded to this review

Thank you for taking time to provide us your feedback. I am sorry to hear you were not able to fully enjoy your stay. We strive to have all our guests have an enjoyable experience at our hotel. We are committed to provide clean and comfortable rooms and great service to all our guests. I do hope we will have... More

Bement, Illinois, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 7, 2014

Booked this is January for a May 2nd & 3rd stay. Needed a suite or room w/2 double/queen beds, none were available. So they told us I could get a king bed w/a rollaway. The rollaway was on my confirmation. We get there. No rollaway, none available. After about 20 minutes, they contacted the manager who upgraded us to a... More

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Additional Information about Clarion Inn Waterford Convention Center

Address: 933 South Riverside Drive, South Rte 83, Elmhurst, IL 60126 (Formerly Quality Inn Elmhurst)
Phone Number:
Location: United States > Illinois > DuPage County > Elmhurst
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Clarion Inn Waterford Convention Center 2.5*
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Also Known As:
Clarion Inn Waterford Hotel Elmhurst
Quality Inn Elmhurst
Elmhurst Quality Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Clarion Inn® Waterford Conference Center in Elmhurst is conveniently located on Route 83, minutes from Oakbrook Center for shopping and Oakbrook Terrace Corporate Center, and accessible from Chicago's major highways, such as Interstates 290, 294, 88 and 55. Points of interest close to the hotel include: •O'Hare International Airport •Wrigley Field - home of the Chicago Cubs •Brookfield Zoo •Lake Michigan •U.S. Cellular Field - home of the Chicago White Sox *The Shedd Aquarium *Museum of Science and Industry *United Center - home of the Chicago Bulls and Blackhawks *McDonalds University. You can also browse local museums or enjoy world-class shopping and restaurants in our area. The Odeum Expo Center, Ditka's restaurant, downtown Chicago, College of DuPage, DeVry University and Elmhurst College are also close to our hotel. Be sure to take advantage of this Clarion Inn's full-service features like the newly opened Bistro C, offering a variety of breakfast and dinner options. Other amenities at the Clarion Inn Waterford Conference Center include: •Free high-speed Internet access •Free newspaper Monday - Friday •Free local calls •Indoor heated pool. Business travelers will appreciate large desks, our 24-hour business center, state-of-the-art meeting rooms, and access to copy and fax services. All of our 104 guest rooms have been newly renovated and offer refrigerators, microwave oven, coffee makers, hair dryers, irons, ironing boards and 32-inch flat-screen televisions with HD channels. Laundry facilities are located on the property as an added guest convenience. Ample on-site parking is available and can accommodate cars, trucks and buses. Our courtyard features a gazebo and fresh flowers which are perfect for photographs. Whether traveling to the Elmhurst area for business or pleasure, the Clarion Inn Waterford Conference Center is committed to your satisfaction. Exceptional customer service and attention to detail will ensure that your stay is a great one ... more   less 
Number of rooms
104

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