Took 3 kids (13, 12 and 9) to this hotel for the Mayan waterpark. Stayed for one night, Saturday night. We had a king bed w/sofa sleeper (two boys slept there and asked for a rollway bed to accommodate the third child (girls). Hubby and I had the king bed. The room did accomodate 5 people comfortably. Room was clean... more

We went for an overnight stay, mostly to enjoy the waterpark. The lazy river is awesome - it's only 3 feet deep so even little kids are fine in there. The upper deck pool area looked like dirty bath water to me, so I stayed out of that one. Lifeguards were very attentiive and doing their job, though all but... more

This place was definitely not what I expected. We live nearby but booked a room just for the use of the waterpark. I was looking forward to the Lazy River, but it was so crowded, we were packed in there like lemmings. Plus, there were about 5 or 6 spouts with shooting water that would slap you in the head... more

We have stayed at Holiday Inn Express Splash Universe before and they were great!!! This Hotel was a big disappointment! Our first impression was dirty. There were multiple juice stains on the carpet. The tv in the kids room did not work properly. The sponge bob light and the sponge bob chair were broken. There was tissue/toilet paper, an apple... more

We stayed one night in this disaster of a place. It was FILTHY!!! We also were overcharged for our stay. When we called to rectify the situation...no one was available to help. the elevator(one of only 2) were too small, the hotel lobby was about the nicest spot in the place. the rooms were digusting, and NOT CHEAP AT ALL.... more

We tried to stay here in March 2008. We booked the hotel after visiting the website. Price was steep at $199 for a standard room on Saturday night including waterpark but we booked it anyway. We drove up to the hotel - kind of shabby from the outside but we thought we would give it a chance. Interior of hotel... more

I booked this place to bring a few preteens for a sleepover. The kids were oblivious to the things that an adult would notice. Therefore, they had a blast. However, there were areas that they would not allow them (12 yr old) as they were too old--like under the huge and exciting water bucket that pours every few minutes, and... more

Wow, Sorry to hear about other experiences. We had a fantastic time and the staff was FANTASTIC, too. I say this because my 2 year old daughter threw the WORST tantrum in history when it was time to leave the water park, and 2 staff members came to help me out. I was stuck in the locker room alone trying... more

We got a day pass to Mayan Adventure on Christmas Eve. We stayed at the Elmhurst Holiday Inn for one night shortly after the water attraction opened, and so this was our second visit. Unfortunately the water park is in need of maintenance, it showed age after one year. There was a ring of dirt all around the pool ledge... more