Every staff person we met, greeted us. Rooms were clean, spacious and restaurant proved good food, reasonably prices. The indoor water park was well staffed with lifeguards. I saw them take water samples from each area for testing and they really did a great job of assisting those with questions and kids who needed help. They keep the kids from... more

I knew it was a mistake when I drove into the parking lot. This is an older hotel. It needs to be remodeled. It has a water park for children. This hotel is excellent for families with children. Everyone else should stay elsewhere. It was loud and noisy with children & teenagers running everywhere and walking around in scantily clad... more

My biggest complaint at this hotel is their policy on kicking people out of the pool and doing so-called safety checks. No other water park hotel or resort does this because you are there to use the facilities and relax, and spend money. When you're spending $200+ a night, you don't want to be treated like you're visiting the YMCA... more

Wow....... I had an incredible time during my stay! Every employee felt like family. It was like as if i knew everyone already! As i walked in great smiles. And they fufilled my needs right away! I checked in early and my kids were so excited!! I was excited! The food was great at the restaurant which had hardworking servers.... more

I have 2 younger daughters and brought them to the waterpark. They loved it. Just enough to keep them busy. The bar and grill in the waterpark priced average. Not overcrowded at all. Staff we came in contact with were helpful. Enjoyed the surprise of kids eating free in the restaurant. I would definitely recommend to my friends. more

I just got back from an amazing indoor water park. I was very impressed with the service we received from the staff. more

We stayed on veterens day with my nephews to enjoy the waterpark and we had a great time. My nephews loved the dumping bucket and had a great time. We had a great time and the price was very reasonable more

I highly recommend this hotel. we stayed here for 2 nights and it was great. room was really clean and staff were really nice. prior to that we stayed for 6 nights in downtown and we paid 3 times more with horrible experience. but this hotel was perfect. close to cheap gas station and food and O'hare airpoer. close to... more

We stayed at a Holiday Inn in Gurnee for two days, then this Holiday Inn with waterpark. Both sites had the coldest pool water I have EVER felt. Both had run-down rooms, where they obviously have tried to spruce them up but in a very haphazard way. For example, installing tub/shower inserts over the old mildewy tile bath, but the... more