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Courtyard by Marriott Chicago Elmhurst/Oakbrook Area

Certificate of Excellence
3.0 of 5
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370 North Route 83, Elmhurst, IL 60126
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Courtyard by Marriott Chicago Elmhurst/Oakbrook Area
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Ranked #1 of 5 Hotels in Elmhurst
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 weeks ago
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207 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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Charlotte, North Carolina
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed yesterday NEW

I stay at Courtyard Hotels about 20 times a year. I like this hotel chain because it is consistent and you can expect the same quality at all locations. That is until my stay at the Courtyard Elmhust Illinois. The courtyard area was absolutily filthy and it looks like the landscaper retired a year ago. It was dirty, weeds everywhere,... More 

Was this review helpful? Yes
Level Contributor
77 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A pretty typical Courtyard, so if you've been to one, you'll know what to expect. They have a very friendly staff. It's a little out-of-the-way when it comes to the town itself - it's maybe a half mile from the "downtown" part of Elmhurst, so expect to have to drive everywhere.

Was this review helpful? Yes
ElmhurstCourtyard, Front Office Manager at Courtyard by Marriott Chicago Elmhurst/Oakbrook Area, responded to this review

Thank you for taking the time to let us know how we are doing! I have shared your comments amongst the staff. More 

Rockville, Maryland
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is not in the best part of Elmhurst, but it was fine for us. The people at the front desk were very nice and the room was clean (although it did have a lingering tobacco smell.) We didn't eat anything from the bistro, but it looked cute.

Was this review helpful? Yes
ElmhurstCourtyard, Front Office Manager at Courtyard by Marriott Chicago Elmhurst/Oakbrook Area, responded to this review

Thank you for taking the time to leave us feedback. We have addressed the issue of the tobacco smell as we are 100% non smoking. More 

Saint Louis, Missouri
2 reviews
5 of 5 stars Reviewed 4 weeks ago

very nice hotel - am a Marriott associate and was treated so special! Bobby at Front Desk was very helpful, friendly and gave us really good advice on our trip into the city - thanks, Bobby, got parking for 1/2 price (taking the risk was worth it)! Diana, the next morning was very welcoming and helpful also - thanks guys!!

Was this review helpful? Yes
ElmhurstCourtyard, Front Office Manager at Courtyard by Marriott Chicago Elmhurst/Oakbrook Area, responded to this review

Thank you for taking the time to let us know you enjoyed your trip! Half off parking in Chicago is an awesome find! We look forward to seeing you soon! Bests, Diana More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 28, 2015

I stay in hotels every week. This one was clean and the staff was beyond accommodating. They were friendly and helpful. The laundry did the job, there was food options in and near by and the room did the job. The conference room helped big time and the staff went out of their way to make us feel at home.... More 

Was this review helpful? Yes 1
ElmhurstCourtyard, Front Office Manager at Courtyard by Marriott Chicago Elmhurst/Oakbrook Area, responded to this review

Thank you for taking the time to let us know how were doing! We are happy to see you enjoyed your stay and look forward to welcoming you back to Elmhurst when your travels bring you to Chicago! More 

Erie, Illinois
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed May 27, 2015

My room looked like the typical Courtyard room without the usual amenities: bottle of water, coffee maker, and body lotion were absent; however, bottled water and Starbucks coffee were available downstairs but I found it an inconvenience. Lotion was delivered in minutes with a call to the desk. It was a very warm humid day and when we arrived, the... More 

Was this review helpful? Yes
ElmhurstCourtyard, Front Office Manager at Courtyard by Marriott Chicago Elmhurst/Oakbrook Area, responded to this review

Thank you for taking the time to let us know about your recent stay. All our rooms do have single serve coffee makers and Wi-Fi is complementary to all our guests. I have let our maintenance team know about the ac unit so they can address make sure it is in good repair. We appreciate all feedback and would like... More 

1 review
5 of 5 stars Reviewed May 27, 2015 via mobile

The place was so clean and wonderful. There was free wifi with fast and strong connection. I recommend you to go there you will love the hotel and you'll miss it but the price for a room is a little expensive.

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ElmhurstCourtyard, Front Office Manager at Courtyard by Marriott Chicago Elmhurst/Oakbrook Area, responded to this review

Thank you for the wonderful comments we are glad to see that you enjoy our property. We look forward to seeing you soon! More 

Tampa, Florida
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 24, 2015

I come to the area 30 to 50 nights a year. My customer pays for the room and they had my at the Springfield close by. I have a few standards for a room, cool, quite and it has to be able to get dark. I never received any of them at that place. I contacted the marking director at... More 

Was this review helpful? Yes
ElmhurstCourtyard, Front Office Manager at Courtyard by Marriott Chicago Elmhurst/Oakbrook Area, responded to this review

We are delighted that you enjoyed our property and made great use of our large fitness center and hot tub. We look forward to being your home away from home when your travels bring you to the area. More 

Leeds
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed May 10, 2015

On business. Arrived after a long flight and various adventures with idiots in the TSA and Dollar car hire feeling a bit tired to say the least. The welcome could not have been better. All I neeeded to know was not just on a piece of A4, but explained in good detail so I was able to relax and enjoy... More 

Was this review helpful? Yes 1
ElmhurstCourtyard, Manager at Courtyard by Marriott Chicago Elmhurst/Oakbrook Area, responded to this review

We a delighted to hear that you enjoyed your stay. We look forward to being your home away from home when your travels bring you to the area. Thank you for the wonderful review! More 

El Paso, Texas
Level Contributor
59 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed April 26, 2015

Great hotel with great friendly staff both at the desk and at the bistro. The hotel is close to O'Hare and has easy access to so the highways and tollways. Rooms are also clean and spacious. Area is close many restaurants in both Elmhurst and Villa Park. If your there for business and just want to relax, you can with... More 

Was this review helpful? Yes
ElmhurstCourtyard, Manager at Courtyard by Marriott Chicago Elmhurst/Oakbrook Area, responded to this review

Thank you for taking the time to let us know you enjoyed your stay! We look forward to welcoming you when your travels bring you to the area. More 

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