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Courtyard by Marriott Chicago Elmhurst/Oakbrook Area

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3.0 of 5
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370 North Route 83, Elmhurst, IL 60126
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1 room 1 guest
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Courtyard by Marriott Chicago Elmhurst\/Oakbrook Area
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215 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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Woodside
Level Contributor
331 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

It's a decent property, clean, and comfortable bed. Friendly service and plenty of parking. But it faces a busy street, so if you're on that side of the hotel I'm sure it's noisy, as even my room which was on the opposite side, I heard trucks and car noise. They do give free ear plugs. Not too far from the... More 

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Chicago, Illinois
Level Contributor
64 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Very clean rooms and great location all around. This was our second time staying at this hotel and have always been happy with the Marriott product. Not to far from the highway and an easy on/off to get to the city.

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Kailua, Hawaii
Level Contributor
283 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a first visit to this property in Elmhurst, IL. We have family in the area and it turns out that this Courtyard is ideally located. The staff is excellent to say the very least, and everyone of them went out of their way to help us. At check in, Antionette was very helpful is helping us get the... More 

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Morris, Illinois
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

If you stay in a suite, you stay in the front of the hotel and face traffic, which is loud and can keep you up, unless you sleep on the pull out sofa. or the back of the hotel has the regular rooms which are quiter, away from the strret. The hotel does show its age. need sound proof windows... More 

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ElmhurstCourtyard, Front Office Manager at Courtyard by Marriott Chicago Elmhurst/Oakbrook Area, responded to this review

Thank you for taking the time to review our hotel. We do apologize for the noise coming from the Highway and we do offer complimentary ear plugs to help alleviate some of the sound. While all our suites are located in the front if we have rooms available we can honor requests to be moved to the back side. We... More 

Alexandria Va
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

So, I'm back home for my high school reunion. Checked into the Courtyard mid-late afternoon. When I ran into a classmate in the lobby later, she commented on the noise from Hwy. 83. I said I hadn't heard a thing. The reason I hadn't heard a thing is that traffic was bumper to bumper. It was until I returned later... More 

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ElmhurstCourtyard, Front Office Manager at Courtyard by Marriott Chicago Elmhurst/Oakbrook Area, responded to this review

Thank you for taking the time to review our hotel. We want to sincerely apologize for the inconveniences you experienced while at our hotel. We do understand that outside noise can be a hassle, so we provide ways to alleviate the disturbances as much as possible. We appreciate your feedback and we hope to host you in the future. More 

Morris, Illinois
Level Contributor
7 reviews
1 of 5 stars Reviewed 2 weeks ago

Stayed at the Elmhurst, IL Courtyard on August 1 and 2, 2015. Was forewarned about traffic noise. Asked for a suite in the back. Wasn't told that suites were only on the side facing the road. When checking in was told nothing in the back was available. Several members of our party were awakened many times during the night by... More 

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ElmhurstCourtyard, Front Office Manager at Courtyard by Marriott Chicago Elmhurst/Oakbrook Area, responded to this review

We appreciate you taking the time to leave us a review. We apologize for the noise coming from Route 83. We do in fact offer ear plugs because we are located on a highway. Though we cannot totally avoid it, we do our best to make each guest as comfortable as possible. We always want to hear your feedback so... More 

Chicago, Illinois
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel needs a bit of a maker over from the outside. It looks a little like the plants where just left to grow wildly. The inside lobby is very modern looking and the staff were nice. We had a one king size bed and that was okay. The room was clean and we liked the black out shades. Bathroom... More 

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ElmhurstCourtyard, Front Office Manager at Courtyard by Marriott Chicago Elmhurst/Oakbrook Area, responded to this review

Thank you for the review, we have shared your comments with the appropriate department to ensure that we are looking our best inside and out! More 

Tyler, Texas
Level Contributor
135 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were greeted with a smile and promptly assisted with check-in. While the room is not new, but it was adequate for a one night stay while traveling. It was clean and convenient for us. The business center was nice and quiet to do some work. We didn't have time to take advantage of the other amenities, but would recommend... More 

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ElmhurstCourtyard, Front Office Manager at Courtyard by Marriott Chicago Elmhurst/Oakbrook Area, responded to this review

Thank you for taking the time to let us know you enjoyed your stay. We recently received three new computers for our guests to use, come check them out next time your travels bring you back to the Elmhurst area! More 

Charlotte, North Carolina
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I stay at Courtyard Hotels about 20 times a year. I like this hotel chain because it is consistent and you can expect the same quality at all locations. That is until my stay at the Courtyard Elmhust Illinois. The courtyard area was absolutily filthy and it looks like the landscaper retired a year ago. It was dirty, weeds everywhere,... More 

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ElmhurstCourtyard, Front Office Manager at Courtyard by Marriott Chicago Elmhurst/Oakbrook Area, responded to this review

Thank you for taking the time to let us know about your recent experience. I do apologize for the inconvenience you occurred during your stay with us. I have made our maintenance staff aware of your comments and we are addressing the Courtyard immediately. More 

Level Contributor
78 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed July 9, 2015

A pretty typical Courtyard, so if you've been to one, you'll know what to expect. They have a very friendly staff. It's a little out-of-the-way when it comes to the town itself - it's maybe a half mile from the "downtown" part of Elmhurst, so expect to have to drive everywhere.

Was this review helpful? Yes
ElmhurstCourtyard, Front Office Manager at Courtyard by Marriott Chicago Elmhurst/Oakbrook Area, responded to this review

Thank you for taking the time to let us know how we are doing! I have shared your comments amongst the staff. More 

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