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Courtyard by Marriott Chicago Elmhurst/Oakbrook Area

Certificate of Excellence
3.0 of 5
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370 North Route 83, Elmhurst, IL 60126
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Courtyard by Marriott Chicago Elmhurst/Oakbrook Area
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Ranked #1 of 5 Hotels in Elmhurst
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
ManfredBradford El Paso, Texas
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198 reviews from our community

Traveler rating
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    66
    9
    11
    0
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53
23
19
90
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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El Paso, Texas
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed yesterday NEW

Great hotel with great friendly staff both at the desk and at the bistro. The hotel is close to O'Hare and has easy access to so the highways and tollways. Rooms are also clean and spacious. Area is close many restaurants in both Elmhurst and Villa Park. If your there for business and just want to relax, you can with... More 

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Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

In town for a large hockey tournament. We came down for three nights. Love the courtyard, kids played well into the evening. With a track team, a band, and two hockey groups one would think the place would have trouble keeping up. Not here! Housekeeping and staff were great. Wish we would have known about the included breakfast but, Starbucks... More 

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ElmhurstCourtyard, Manager at Courtyard by Marriott Chicago Elmhurst/Oakbrook Area, responded to this review

We are glad to hear how much you enjoyed your recent experience with us. I have shared your comments with our entire staff. We do have microwaves on property and if available upon request we can place one in the room, we look forward to seeing you in the future and thank you again for the wonderful review! More 

Indianapolis, Indiana
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The location is easy access from the highway and main roads into downtown. It is a little far out but the price definitely offset the slight commute into the city. We were just there for one night, however, it was a very pleasant experience. Bobby, who checked us in was very kind, knowledgeable and accommodating. Even though they were busy... More 

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ElmhurstCourtyard, Manager at Courtyard by Marriott Chicago Elmhurst/Oakbrook Area, responded to this review

Thank you for taking the time to let us know how much you enjoyed your time with us. We have shared this in our daily huddle and Bobby was over joyed to see the impact he made on you. We appreciate all feedback but really enjoy knowing that we exceeded your expectations. We look forward to being your home away... More 

San Francisco, California
Contributor
12 reviews 12 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 4, 2015

I was greeted by Bobby at the front desk who has to be the nicest, most accommodating hotel employee I've ever had the pleasure of meeting. I certainly hope the owner of this hotel realizes what an asset he has with this employee. I grew up in the hotel/motel industry, so I can recognize an invaluable employee when I see... More 

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ElmhurstCourtyard, Manager at Courtyard by Marriott Chicago Elmhurst/Oakbrook Area, responded to this review

Thank you for taking the time to write such an amazing review. We shared this during our huddles today and the staff was beyond delighted to hear the wonderful things you had to say! Thank you, from all of us at The Courtyard in Elmhurst! We hope to see you soon! More 

SCHAUMBURG
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 23, 2015

Although this hotel is a bit dated, the service is wonderful, clean and efficient! Thanks! This site said I needed another 110 characters in my review. I didn't think it was necessary since I stayed here to catch a flight, had breakfast, printed my tickets and left. Everything was wonderful.

Was this review helpful? Yes
ElmhurstCourtyard, Manager at Courtyard by Marriott Chicago Elmhurst/Oakbrook Area, responded to this review

Thank you for leaving us a review! We are glad to see that even though you were here for a short time that you still enjoyed our hotel. We hope that in the future you'll be able to stay with us for more than just a night and experience all that we have to offer. More 

Amarillo, Texas
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed February 18, 2015

I had a business trip to visit multiple locations in the greater Chicago area. This hotel was very central, and allowed easy access to all of my visits, including easy access to both O'Hare and Midway. You can tell the hotel is slightly dated, but is well kept, and very clean. The front desk staff was exceptionally warm, friendly and... More 

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ElmhurstCourtyard, Manager at Courtyard by Marriott Chicago Elmhurst/Oakbrook Area, responded to this review

We are happy to hear that you enjoyed your stay with us. We hope that the next time your travels bring you to Elmhurst you will stay with us. From all of us here at the Courtyard, Thank you for taking the time to provide us with your feed back. More 

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed February 18, 2015

This was a great hotel to stay in for a couple of days. The employees are very friendly and helpful. You are treated with respect and love when you walk in the doors. There is a friendly smile in the door waiting for you inside. They are knowledgeable of when guest are due to arrive or depart.

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ElmhurstCourtyard, Manager at Courtyard by Marriott Chicago Elmhurst/Oakbrook Area, responded to this review

Thank you for taking the time to compliment our staff! We will share your kind words with our team. Please come see us again when your travels bring you to the Elmhurst area. More 

Streetsboro, Ohio
Top Contributor
53 reviews 53 reviews
9 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed February 8, 2015

I was just here for a soccer tournament and this was a good hotel. The lobby is updated and very nice. The person who checked us in ( Bobby i believe ) was as friendly, welcoming and as helpful as ive encountered. The rooms were cozy, decent in size and bright and updated. I really csnt say if one side... More 

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ElmhurstCourtyard, Manager at Courtyard by Marriott Chicago Elmhurst/Oakbrook Area, responded to this review

Thank you for sharing your experience at the Courtyard Chicago Elmhurst/Oakbrook Area. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank... More 

Jacksonville, Florida
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 4, 2015

I continue to get good rates here and the hotel is nice. Staff is very friendly and accommodating. The lobby is updated and even has a fireplace. Rooms are comfortable and updated. Try and get a room away from the road.

Was this review helpful? Yes
ElmhurstCourtyard, Manager at Courtyard by Marriott Chicago Elmhurst/Oakbrook Area, responded to this review

Thank you for sharing your experience at the Courtyard Chicago Elmhurst/Oakbrook Area. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank... More 

minneapolis
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 of 5 stars Reviewed January 18, 2015

This was my second stay at this hotel. Very pleasant place and good value. My room was attractive, clean with great light and pretty views. Quiet and all the amenities I needed. The person who checked me in could not have been more friendly and helpful - and I appreciated getting a coupon for a free drink. Highly recommend for... More 

Was this review helpful? Yes
ElmhurstCourtyard, Manager at Courtyard by Marriott Chicago Elmhurst/Oakbrook Area, responded to this review

Thank you for taking the time to leave us your review! We are delighted to see that you enjoyed our hotel and came back for a second visit. We hope that you will continue to choose us when your travels bring you to the Chicago Land Area. More 

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