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All 5 Elmhurst hotels

Courtyard by Marriott Chicago Elmhurst/Oakbrook Area

3.0 of 5 Hotel   |   370 North Route 83, Elmhurst, IL 60126
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Courtyard by Marriott Chicago Elmhurst/Oakbrook Area
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Ranked #1 of 5 Hotels in Elmhurst
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
Gina J
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179 reviews from our community

Traveler rating
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    59
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Elgin, Illinois
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The actual stay was ok. The room was clean and we had no major issues, but we were not there long, given that it was our wedding day. The biggest influence on my negative ratings was the experience with the staff prior to our actual stay. They sales team staff rotated quite a bit, without regular coverage during the 3-4... More

Was this review helpful? Yes 1
ElmhurstCourtyard, Manager at Courtyard by Marriott Chicago Elmhurst/Oakbrook Area, responded to this review

Thank you for providing your valuable feedback. I sincerely apologize for your experience with our team leading up to your special day. It is not our intention to have any guest leave dissatisfied with our service. We will address all of your concerns with our team and welcome the opportunity to improve. Again, thank you for your feedback. More

Contributor
14 reviews 14 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel numerous times over the past 5 years and have always been very satisfied. I've stated with kids and elders as we visit nearby family. What I like-courteous/attentive staff, beautiful and well updated and maintained interior..both rooms and pubic areas, rooms well sized (they are not small as one person commented), rooms well appointed with... More

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ElmhurstCourtyard, Manager at Courtyard by Marriott Chicago Elmhurst/Oakbrook Area, responded to this review

Thank you for your recent visit. We appreciate the feedback and will share your positive comments with our team. We will look into the refrigeration concern that you had during your experience here. Thank you again and are looking forward to your next visit with us. More

Auburn Hills, Michigan
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 7, 2014 via mobile

We were there with family & found the place to be targeted for business travelers. Small rooms, poor breakfast quality & almost no breakfast available after 9am, so families please stay away from this place.

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Tim911, Front Office Manager at Courtyard by Marriott Chicago Elmhurst/Oakbrook Area, responded to this review

Good day, Thank you for taking the time to give some feedback regarding your visit. We appreciate the time and attention you took when writing your review and look forward to serving you again in the future. However,we were surprised to learn your breakfast experience was not amazing. Our team takes pride in taking care of each and every guest... More

Reading, Pennsylvania
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 2, 2014

We stayed at this hotel for 4 nights. The rooms were clean and the beds were comfortable. The best part was the location to downtown Elmhurst and the Metra station. The only downside we had was the parking lot to drive through to the Hotel was extremely beaten up and filled with potholes but nothing else major. Would stay here... More

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Tim911, Front Office Manager at Courtyard by Marriott Chicago Elmhurst/Oakbrook Area, responded to this review

We are so excited to hear about your recent visit! The team welcomes the opportunity to server you and your family next time your in town! At Your Service, Tim Dehnart More

Lakeland, Minnesota
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 26, 2014

Stayed here for a wedding. Nice rooms, clean and staff very friendly. Would stay here again if town. Did not try the resurant onsite. They do serve Starbucks coffee. The outside patio could use a little cleaning up.

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Tim911, Front Office Manager at Courtyard by Marriott Chicago Elmhurst/Oakbrook Area, responded to this review

Thank you so much for your feedback. It makes us a better, stronger, more dedicated team. We look forward to seeing you again when you visit! Thank you, Tim Dehnart More

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 7, 2014 via mobile

We stayed here for 4 days and it was really nice! Everyone was very friendly & provided great customer service. Our room had a king bed with a pull-out sofa that was surprisingly very comfortable. Although there was no complimentary breakfast, "The Bistro" restaurant in the lobby had good food....even though it was a little pricey. Overall, our stay was... More

Was this review helpful? Yes 2
ElmhurstCourtyard, Guest Relations Manager at Courtyard by Marriott Chicago Elmhurst/Oakbrook Area, responded to this review

Thank you so much for your kind words and wonderful review! We look forward seeing you again the next time you are in Chicago!!!! More

Plover, Wisconsin
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 9, 2014

I like this place and will stay again. Great staff and service. No coffee in lobby, you have to use their bistro Starbucks offering. Breakfast in the bistro was reasonable for what you get. Drinks in the evening are expensive. Hard to access depending on which direction you are coming approaching from but you learn the access points. As many... More

Was this review helpful? Yes 2
ElmhurstCourtyard, General Manager at Courtyard by Marriott Chicago Elmhurst/Oakbrook Area, responded to this review

Thank you for your valuable feedback. We appreciate your patronage and will take your suggestions into account. We look forward to having you return when your travels take you back to Chicago. More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 8, 2014 via mobile

I only stayed for a short trip but it was fantastic. The service was great, our hotel room was clean and big for a standard room. The best part was waking up and heading downstairs to Starbucks for a morning brew.

Was this review helpful? Yes 1
Bryan F, Assistant General Manager` at Courtyard by Marriott Chicago Elmhurst/Oakbrook Area, responded to this review

Thank you so much for your kind words and wonderful review! We are so glad you could enjoy a nice cup of Starbucks while starting your day! We look forward seeing you again the next time you are in Chicago!!!! More

Top Contributor
74 reviews 74 reviews
34 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed May 24, 2014

I like it when the staff greets you with a smile and a hello. The staff was helpful, pointed us to restaurants, made suggestions, and were all around great. The room was comfortable but had no microwave. Breakfast is slightly on the expensive side at the "bistro". Hard to get in and out of the parking lot. Coming off 83... More

Was this review helpful? Yes 1
Bryan F, Assistant General Manager at Courtyard by Marriott Chicago Elmhurst/Oakbrook Area, responded to this review

Thank you so much for your great response and score! Admittedly, getting to our property can be a little tricky, however, we are glad you found us! We hope you come and see us again! More

Bangkok, Thailand
Top Contributor
68 reviews 68 reviews
37 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed March 21, 2014

This was a weekend stop over on a business trip. A big youth group was in house but staff took it all in stride Nice comfortable rooms and great location opposite Oakbrook Mall and tons of good restaurants in the area. Free parking, fast Internet and great value. Solid propery

Was this review helpful? Yes 1
Bryan F, Assistant General Manager at Courtyard by Marriott Chicago Elmhurst/Oakbrook Area, responded to this review

Thank you so much for you nice comments and great rating! We are glad you took in some of the local attractions and we hope that you see us again! More

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Additional Information about Courtyard by Marriott Chicago Elmhurst/Oakbrook Area

Address: 370 North Route 83, Elmhurst, IL 60126
Location: United States > Illinois > DuPage County > Elmhurst
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Chicago Elmhurst/Oakbrook Area 3*
Number of rooms: 140
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Also Known As:
Courtyard By Marriott Chicago Elmhurst/Oakbrook Area Hotel Elmhurst
Courtyard Elmhurst
Elmhurst Courtyard
Elmhurst Marriott

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