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Motel 6 Elk Grove Village - O'Hare

2881 Touhy Ave, Elk Grove Village, IL 60007
Hotel amenities
Motel 6 Elk Grove Village - O'Hare
Best prices for: 1 room 1 guest
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Ranked #9 of 14 Hotels in Elk Grove Village
A recent review
4 of 5 stars reviewed 2 weeks ago
Kelly M Johnsburg, Illinois
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305 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Johnsburg, Illinois
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Very good food. Awesome pizza! Great appetizers and broasted chicken. Friendly staff. Sometimes under staffed. Large bar area. Very simple decor. Pool tables. Kids are welcomed and often present. Offers takeout menu too.

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Madison, Wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I booked this park and fly and hotel for 1 night - probably the worst experience I have ever had with a hotel. 1. reservation I made on the computer could not be found on the computer. 2. horrible customer service - the lady who calls herself the "night manager" - Donna - was extremely rude and really unhelpful 3.... More 

Was this review helpful? Yes 1
6Team, Brand Experience Team member at Motel 6 Elk Grove Village - O'Hare, responded to this review

Ezara, Thank you for taking the time to share your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. We apologize for any inconvenience or misunderstanding that may have occurred during your recent stay with regard to your reservations issues. Our staff aims to... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

I usually do not write reviews but I think if I do not write this, others might suffer so I had to. I booked a room via Expedia here at least 10 days in advance and got a confirmed booking. When I reached in the night at Chicago and called to check about shuttle they told me that we are... More 

Was this review helpful? Yes 1
Gerry S, General Manager at Motel 6 Elk Grove Village - O'Hare, responded to this review

When something goes wrong with a reservation you want to blame the hotel, but it this case the hotel is not at fault. We received a number of reservations within the past month from Expedia without a credit card to guarantee the guest room. In these cases if the guest does not arrive before 6 pm, the day of arrival,... More 

Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

Okay I just want to say they're really working hard on this place looks better than it did last time the staff is very friendly, dating my room was clean and somewhat up to date I give it a 3 because it's not the best but it's definitely not the worst

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Gerry S, General Manager at Motel 6 Elk Grove Village - O'Hare, responded to this review

Thank you for your positive review of our hotel. More 

Elk Grove Village, Illinois
1 review
5 of 5 stars Reviewed May 11, 2015

I have been living here since October and have had no problems the staff is very caring and if need of something they will help you of all places that I have to live in as a temporary home this is the best place to live

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Gerry S, Manager at Motel 6 Elk Grove Village - O'Hare, responded to this review

Thank you for the positive review of our hotel. We have a friendly staff and they all do their utmost to make each guests stay an enjoyable experience More 

Florida
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed May 9, 2015

This is by far the worst experience I ever had staying at this disgusting hotel! And from the reviews, I agree with the travelers! The hotel is full of bed bugs! I stayed one night and woke up with a cluster of red bumps on my legs! I had to miss my meeting and throw everything away and buy new... More 

Was this review helpful? Yes 6
Gerry S, Manager at Motel 6 Elk Grove Village - O'Hare, responded to this review

I am surprised you did not inform the front desk of the situation. Bed bugs is a major issue for all the hotels here at O'Hare. Our management company is very concerned about the recent trend here at O'Hare as a number of the planes are infested as is the airport itself. The company has purchased expensive Heat Treating Equipment... More 

1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed May 8, 2015

Don't stay here I repeat, Don't stay here. You're better crashing at O'Hara airport in the lobby with the service attendees. We arrived after a very long day of travel and found a nice 'cheap' (understatement) rate for Motel 6. A whopping $62 would at least provide a decent sleep, a morning shower, and a safe departure to our brothers... More 

Was this review helpful? Yes 5
Gerry S, Manager at Motel 6 Elk Grove Village - O'Hare, responded to this review

According to your review it appears the the principally reason for your dislike of the hotel is the fact you had to wait over an hour for the shuttle van. Our van does run every half hour beween the hotel and airport; Two things might have affected your timely pickup; A freight train delaying our shuttle, or the common mistake... More 

New York City, New York
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed May 7, 2015

Absolutely, without a doubt, you are better off sleeping in your car than in this poorly mismanaged, bed bug infested hotel! Not only is the location nowhere near the airport, Donna at the check Desk had to be the most unprofessional, rudest individual on the face of this earth. When we entered the rom, the stench was so disgusting, we... More 

Was this review helpful? Yes 7
Gerry S, Manager at Motel 6 Elk Grove Village - O'Hare, responded to this review

Bed bugs is a major issue for all the hotels here at O'Hare. Our management company is very concerned about the recent trend here at O'Hare as a number of the planes are infested as is the airport itself. The company has purchased expensive Heat Treating Equipment for the hotel to deal with the problem. As soon as are notified... More 

Dublin, Ohio
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed February 9, 2015

I stayed at the hotel for 1 night and got bitten all over by bed bugs. I have missed work for 2 days now due to discomfort and had to throw all of my clothing away as a result. About 200$ in losses and all they will do is refund my stay. I will be speaking with the health department... More 

Was this review helpful? Yes 7
Gerry S, Manager at Motel 6 Elk Grove Village - O'Hare, responded to this review

Bed Bug issue is a major problem for any of the hotels here at O'Hare, and we take the problem very seriously. Our rooms are checked after each stay, as there are telltale signs if a room becomes infected. Prior to this guest checking into room 218, the room had no contamination. It is obvious this guest was unaware that... More 

Green Bay, Wisconsin
Level Contributor
75 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
1 of 5 stars Reviewed February 2, 2015

If I could give this hotel a zero, I would. We needed a last minute hotel for a flight change out of O'Hare do to weather. We booked Motel 6 because they have the free shuttle to the airport and it was cheap, since we were only staying for about 5 hours. We took the train from MKE into Chicago... More 

Was this review helpful? Yes 6
Gerry S, Manager at Motel 6 Elk Grove Village - O'Hare, responded to this review

You arrive at O'Hare during a major snow storm (19 inches) and immediately expected a shuttle. Unfortunately the roadways were gridlocked because of the snow. The trip to O'Hare from the hotel normally takes 15 minutes, but on that night it was taking over an hour. Almost everybody understood this and were grateful we were still operating our shuttle and... More 

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