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All 14 Elk Grove Village hotels

Super 8 Chicago O'Hare Airport

2.0 of 5 Motel   |   2951 Touhy Ave, Rt 72 & Elmhurst Road, Elk Grove Village, IL 60007
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Super 8 Chicago O'Hare Airport
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Ranked #5 of 14 Hotels in Elk Grove Village
A recent review
3 of 5 stars reviewed 1 week ago
Darlene I New Brunswick, Canada
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378 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Europe
Top Contributor
70 reviews 70 reviews
61 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 1 week ago

The room was OK, spacious and clean. The hotel is located close to ORD. However, the front desk staff were not the nicest and, above all, they called me in the middle of the night to verify that they checked in the right person! It shows that things are not well managed there. Additional things: Super loud A/C/heating - you... More

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Fran P, Guest Relations Manager at Super 8 Chicago O'Hare Airport, responded to this review

Thank you for letting us know about your dissatisfaction with several issues while you were our guest. I will try to address each one: Front Desk Staff - I have no reasonable explanation for this issue. We certainly will be re-training our front desk staff in an effort to prevent a similar occurance. HVAC noise - We were not aware... More

Guatemala City, Guatemala
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I have booked this hotel because I did not find another option. The staff is unfriendly and shuttle service to the airport is terribly wrong. When I'll return to the area of the Chicago ​​O'hare airport, definitely I´ll look for another option.

Review collected in partnership with Super 8

Was this review helpful? Yes 1
Fran P, Guest Relations Manager at Super 8 Chicago O'Hare Airport, responded to this review

Thank you for taking the time to complete the Tripadvisor online survey regarding your recent stay at our Comfort Inn O'Hare. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding our staff and shuttle service. I have shared your feedback with our General Manager, Front Desk Manager and our Shuttle Team to ensure... More

Cass City
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Clean, quiet room. Had extensive conversation with the manager, who was an interesting and engaging person. Very helpful.

Review collected in partnership with Super 8

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Fran P, Guest Relations Manager at Super 8 Chicago O'Hare Airport, responded to this review

Thank you so much for taking the time to complete the Tripadvisor online survey regarding your recent stay at our Super 8 Elk Grove Village. We very much appreciate and value your feedback and will share it with our team and our manager. Your survey responses will serve as encouragement to all of our staff as we try to continuously... More

Hong Kong, China
Top Contributor
50 reviews 50 reviews
20 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Thanks to a complicated and forbidding website, I made three bookings at three different rates to stay here on three dates within one week. Due to the location adjacent O'Hare and Allstate Arena, customers need to be aware of the (not uncommon) policy of jacking up rates when there is a concert at the arena. Thanks, Garth, I wasn't there... More

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Fran P, Guest Relations Manager at Super 8 Chicago O'Hare Airport, responded to this review

Thank you for taking the time to complete the Tripadvisor onloine survey regarding your recent stay at our Super 8 Elk Grove Village. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding our rates, TV reception and mandatory safe charge. I have shared your feedback with our General Manager to ensure appropriate action... More

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Additional Information about Super 8 Chicago O'Hare Airport

Address: 2951 Touhy Ave, Rt 72 & Elmhurst Road, Elk Grove Village, IL 60007
Location: United States > Illinois > Elk Grove Village
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Chicago O'Hare Airport 2*
Number of rooms: 96
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Also Known As:
Super 8 Chicago o`Hare Airport Hotel Elk Grove Village
Super 8 Elk Grove Village
Super Eight Elk Grove Village
Elk Grove Village Super Eight
Elk Grove Village Super 8

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