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Super 8 Chicago O'Hare Airport

2.0 of 5
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2951 Touhy Ave, Rt 72 & Elmhurst Road, Elk Grove Village, IL 60007
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Super 8 Chicago O'Hare Airport
Best prices for: 1 room 1 guest
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453 reviews from our community

Traveler rating
    120
    169
    97
    34
    33
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149
104
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Roseville, Michigan
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed today NEW

This hotel is very outdated, had a very bad odor that just lingered throughout. They remodeled half the rooms in which we had one of the newer rooms and it was very clean and fresh. Beds were comfortable......but the pillows were horrible! Front desk staff were EXTREMELY nice and always pleasant! There is a small pool and sauna (which we... More 

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Marion, Iowa
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

fairly close to airport. driver was very helpful and a careful driver. clean, comfortable. excellent breakfast - eggs & bacon, cereals, rolls, etc. no in-house restaurant, but only 2 blocks from Burger King and Subway. phones are blocked for long distance so use 800 numbers or bring a cellphone. free airport shuttle but you have to call the hotel first... More 

Review collected in partnership with Super 8

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Fran P, Guest Relations Manager at Super 8 Chicago O'Hare Airport, responded to this review

Thank you for taking the time to fill out the Tripadvisor online survey with such positive feedback! I have shared your comments with my staff and they join me in thanking you for your kind words. Your survey responses will serve as encouragement to all of our staff, as we try very hard to continuously improve the quality of our... More 

San Diego, California
1 review
3 of 5 stars Reviewed 5 days ago NEW

For Chicago, room rate was good value. Location in an industrial area with nothing around. Almost an hour on the train to downtown Chicago. Room was a bit dingy, and not too clean. Bed was clean and comfortable. The pillows not so much. Breakfast was small, cold selection, but plenty to eat. Staff all very helpful and friendly. Shuttle to... More 

Review collected in partnership with Super 8

Was this review helpful? Yes
Fran P, Guest Relations Manager at Super 8 Chicago O'Hare Airport, responded to this review

Thank you for taking the time to complete the Tripadvisor online survey regarding your recent stay with us at Super 8 Elk Grove Village. On behalf of our entire team, I would lke to apologize for failing to exceed your expectations. Your satisfaction is very important to us and we will be using the feedback you provided to make improvements... More 

long island, ny
Contributor
11 reviews 11 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The room was clean and the service was friendly and efficient. The room was basic. The bed was comfortable. There was a free shuttle from the airport which was great, because the cab fare would have been $25. The hotel itself was old and in the middle of nowhere. It served our purposes for a cheap place to stay the... More 

Was this review helpful? Yes
Fran P, Guest Relations Manager at Super 8 Chicago O'Hare Airport, responded to this review

Thank you for taking the time to fill out the Tripadvisor online survey regarding your recent stay with us at our Super 8 Elk Grove Village. I have shared your comments with my staff, and they join me in thanking you for your kind words, We do take pride in our hotel and the services we provide and we are... More 

Chicago, IL
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Airport shuttle is not good at all. I waited over an hour. When the driver arrived, he was rude. The shuttle serves two hotels, when we arrived, the driver took my bag from the back and threw it, got back in the bus and drove off. The room was larger and comfortable. It was very clean and the bathroom was... More 

Review collected in partnership with Super 8

Was this review helpful? Yes
Fran P, Guest Relations Manager at Super 8 Chicago O'Hare Airport, responded to this review

Thank you for taking the time to complete the Tripadvisor online survey regarding your recent stay at our Super 8 Elk Grove Village Hotel. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding our shuttle serve, complimentary breakfast and our Front Desk staff. I have shared your comments with our General Manager, Shuttle... More 

A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago

Loved the excellent service! Very happy to leave our vehicle, take shuttle to airport and picked-up efficiently and fast on return flight back to Chicago. The drivers were very friendly, helpful and did a wonderful job. Kudos to them!!

Review collected in partnership with Super 8

Was this review helpful? Yes
Fran P, Guest Relations Manager at Super 8 Chicago O'Hare Airport, responded to this review

WOW! Thank you so much for taking the time to fill out the Tripadvisor online survey with such positive feedback for your stay with us at Super 8 Elk Grove Village. I have share your feedback with my staff, and they join me in thanking you for your kind words. We do take pride in our hotel and the services... More 

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