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All 14 Elk Grove Village hotels

Sheraton Suites Chicago Elk Grove

3.5 of 5 Hotel   |   121 Northwest Point Boulevard, Elk Grove Village, IL 60007
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Ranked #4 of 14 Hotels in Elk Grove Village
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A recent review
4 of 5 stars reviewed 2 days ago
Marjorie S
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254 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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All months
Contributor
18 reviews 18 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

First of all, I was really impressed with the room set up. I like the French doors that seperate the sleeping area. The beds were a bit hard but loved the feather pillows and down comforters. One complaint would be the temperature. I could not get it cool enough which it was difficult for me to sleep. The location is... More

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new york city
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Minus one glitch, this is a very clean hotel with friendly staff and well laid out rooms. Front Desk Manager Steve is a true professional and always has a smiling face to greet you. Ask for the water view which is nicer, overlooking a large pond. The windows even slide open a bit for some fresh air. Requests for non-Goosedown... More

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Reading, Massachusetts, United States
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

This hotel was a great value -- only about 6-7 miles from O'Hare. I selected it based on location (right off Interstate 90), nearness to O'Hare Airport, restaurants and shopping nearby, price, free parking and free wi-fi. The room was exceptionally clean. Great TV. The bed and bedding were crisp white and very comfortable. I rate it as a very... More

Was this review helpful? Yes
Wayne L, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Dear Janis N, Thank you for taking time to write about great amenities that our hotel offers such as free parking and free guest wireless. Our location is close to Chicago O'Hare International Airport, Woodfield Mall and great dining options in the Woodfield/Schaumburg area. Our Housekeeping team does a great job cleaning rooms and preparing the beds for our guests.... More

Alpharetta, Georgia
Contributor
18 reviews 18 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Everyone from the check-in, the sales reps for business space to the chef were super friendly and accommodating. I like the spacious suite concept and the breakfast was good and convenient. Service was excellent and it is close to O'Hare airport. The property itself is dated, needs some repair work and updated landscaping especially in the front entrance area. It... More

Was this review helpful? Yes 1
Wayne L, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Dear Kate T, Thank you for the review and for acknowledging our "Great Service" and our proximity to Chicago O'Hare International Airport. The hotel team is always working hard to address the concerns of our guests and we appreciate the honest feedback that you provided. The hotel has a great banquet and catering facility that is perfect for training classes... More

Columbus, Ohio
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel is clean and easy to walk around and you'll find the bar right off the lobby, always busy with guests enjoying themselves. Everyone is so friendly! Suite guest rooms are spacious and perfect for getting work done. I like the flat screen TVs in both the sitting area and guestroom.

Was this review helpful? Yes
Wayne L, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Dear Bruce V, Thank you very much for the great review. We enjoy when our guests are just as excited about the hotel as we are! Thank you for mentioning the cleanliness of the hotel, the convenience of the bar location, our spacious suites and our friendly staff. Again, thank you for taking the time to write us a review... More

Chicago, Illinois
Top Contributor
51 reviews 51 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I love coming to this location when we are in the area. Tucked just off of the interstate, close enough to Woodfield mall, so many restaurants nearby - its a perfect spot to access the fun and still escape the chaos! Affordable and each room is a mini suite!

Was this review helpful? Yes 1
Wayne L, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Dear Joseph S, Thank you for the review and for noting our quiet location, our proximity to local shopping and restaurants and that our hotel is an all suite property. We appreciate your continued loyalty and look forward to your return. Again, thank you for your review. Sincerely, Wayne Leming General Manager Sheraton Suites Chicago Elk Grove More

Michigan
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The nice thing about Sheraton Suites is that they are pretty consistent. This particular location is pretty close to O'Hare and is set up for business guests. There is an airport shuttle, but if you opt for a cab for expediency be prepared to hear plenty of complaining from your airport cabbie since they consider it a short route. Interestingly... More

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Wayne L, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Dear Wolverine325, Thank you for taking time to write us a review. I am sorry to hear about your experience with the cab service you used. Next time you are planning your trip to stay with us, please call ahead and make arrangements for the shuttle service that we recommend. That way you can have an enjoyable conversation for the... More

USA
Contributor
12 reviews 12 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel about 8 years ago. It was great then, but it needs some upkeep now. As others have noted, the location is very convenient for going to O'Hare. Staff are friendly. Check-in was smooth. We had a room on the upper "SPG Preferred" floor. The lobby area is simple, but adequate. The hallways were unusually warm... More

Was this review helpful? Yes
Wayne L, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Dr. Rawanoto, Thank you for taking the time to write us a review. Thank you for noting our friendly staff and how smooth the check-in process is and what great beds we have! We are looking into your concerns and are addressing them to the best of our abilities. Again, thank you for taking the time to write us a... More

lovet-travel11
Contributor
15 reviews 15 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is an all-suites hotel, which has a French glass door to separate living room with a double size sofa fold-away bed, and bedroom with 2 double size beds. The location is close to O'hare airport, but please note that there is no free shuttle to the airport. The shuttle is running by a third party transportation company and charge... More

Was this review helpful? Yes 1
Wayne L, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Dear lovet-travel11, Thank you for the great review. Our loaction and our quiet, wooded setting does make for a great alternative to downtown Chicago. We are also in close proximity to shopping, restaurants and Chicago O'Hare International Airport. I am glad that you took advantage of the Club Lounge. For a minimal fee, you have 24 hour access to the... More

Saint Louis, Missouri
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 25, 2014

The rooms have a nice suite-like layout with the sleeping area separate from the sitting area. This wonderful feature allowed us to continue to enjoy our evening after our toddler went to bed. The staff are top notch: friendly, helpful, and professional. As at least one other reviewer discussed, the hotel's major flaw is that guests have very limited control... More

Was this review helpful? Yes
Wayne L, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Dear totalveg, We are glad that you enjoyed our all suite room layout and our top notch staff! Thank you for letting us know conerns, we will address them with our engineering department and housekeeping. Also, thank you for upgrading to the Club Lounge, it is a great add-on at a minimal cost. Sincerely, Wayne Leming General Manager Sheraton Suites... More

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Additional Information about Sheraton Suites Chicago Elk Grove

Address: 121 Northwest Point Boulevard, Elk Grove Village, IL 60007
Phone Number:
Location: United States > Illinois > Elk Grove Village
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Suites Chicago Elk Grove 3.5*
Number of rooms: 253
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Also Known As:
Sheraton Suites Chicago Elk Grove Hotel Elk Grove Village
Sheraton Elk Grove Village
Sheraton Chicago
Elk Grove Village Sheraton
Sheraton Suite Elk Grove

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