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Sheraton Suites Chicago Elk Grove

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121 Northwest Point Boulevard, Elk Grove Village, IL 60007
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Sheraton Suites Chicago Elk Grove
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37 Reviews from our TripAdvisor Community

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Cedar Rapids, Iowa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

This is my family's favorite hotel to stay at when visiting Chicago. We've stayed here multiple times over the past few years. All of the staff are very kind, genuine, and dedicated to all guests, including children. Eva, a front desk representative, is such a sweet and wonderful gal, and even knows us by first name. Another wonderful employee, John,... More 

Helpful?
Thank princessjlb97
Ontario, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We recently stayed here for a weekend visit to family in the Chicago area and found the Sheraton Suites to be a very nice hotel. The room was spacious for my wife and I and the bed was extremely comfortable. We booked a room on the Club level (highly recommend) and enjoyed a daily breakfast buffet with hot and cold... More 

Helpful?
Thank steve h
Level Contributor
31 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

The bed was comfortable. Place is quiet. Staff is very nice. The lobby and bar were very attractive. The pool was warm and sparkling. Just a few comments about the suite: The door between the living room and bedroom has windows with sheer curtains so there is no privacy. In the room with two beds, both beds are against the... More 

Helpful?
Thank CaptainOzone
Level Contributor
65 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed in this hotel for business trip. It was very comfortable and large rooms separated into sleeping room and guest room with kitchen. The garden view from local restaurant was amazing. Breakfast was included and was very delicious. We also have business meeting in the hotel during all three days. The standard internet connection seems to be slow. I... More 

Helpful?
1 Thank Sergey B
Wayne L, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Dear Sergy B, Thank you very much for the kind review. Being an all suite property, it is great for our guests to have an extra room, especially if you are here for few days with meetings like you were. Our park like setting a location is an added bonus for our guests, I will look into the basic complimentary... More 

Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed January 5, 2016

I have stayed at this Sheraton on business three times in the past three years, in the traditional suites. I always find it clean and comfortable, and really enjoy my stays. The bed is always comfortable. The layout of the suites is very clever and efficient. It feels like more space than the square footage suggests. A nice desk, a... More 

Helpful?
1 Thank Tripperz-MN
Wayne L, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Dear Tripperz-MN, Thank you for great review and for a great summary of our hotel. Being an all suites hotel we can offer larger rooms to our valued guests such as yourself. It is a nice change from a standard room size, especially if you are here for an extended amount of time or with guests. I am glad that... More 

Bay area, CA
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed December 31, 2015

We needed a place to stay overnight after arriving in Chicago O'Hare, before driving up to Michigan the next day. I wanted a place away from the airport, but not too far. We found this hotel, and were pleased with it. We were a party of five (two kids, three adults), and stayed in a suite with 2 beds a... More 

Helpful?
Thank bjblue
Wayne L, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Dear bjblue, Thank you for taking the time to write us a review and share your experience. I am glad that you and our family enjoyed your stay and that you took advantage of many of our amenities, including the pool! We have a great Front Desk staff who is always willing to go above and beyond to help our... More 

1 review
5 of 5 stars Reviewed December 9, 2015 via mobile

Stayed here while visiting family. Front desk person was very friendly. The front lobby is nice, inviting. Our room was pretty spacious. I really liked the layout, with the sitting area and sleeping area separate, it also had a little "snack" area with fridge, microwave, coffee maker. The shower was hot, the bathroom was nice. Everything was clean. My son... More 

Helpful?
Thank STUNTCAT M
Dubai, United Arab Emirates
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed November 21, 2015

The hotel and the facilities are not impressive under the name of Sheraton ! Overall - location, property and services far below Sheraton criterias. Careful - hotel is using a 3rd party transport company and that will costs you time (waiting up to 1 hour) and money (simple airport pick up 22 $). Every other hotel within the Chicaogo O'hHare... More 

Helpful?
Thank doreen h
Wayne L, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Dear doreen h, We are sorry for your experience and understand your frustration. Please keep in mind since we do have an outside company taking care of transportation, we do recommend that you make reservations in advance to ensure that the transportation service is timely. We are in the process of beginning our renovations which will address all of your... More 

Travelers are raving about these Elk Grove Village hotels

Washington DC, District of Columbia
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 7, 2015

I loved the layout of the room. The initial room you walk into has a couch and a table and a desk - like a sitting room. You can then go through french doors to the bed area. The bathroom can be accessed through the bed space or straight off the sitting area. It felt very unique and it really... More 

Helpful?
Thank AlexJouJou
Wayne L, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Dear AlexJouJou, Thank you for taking time to write us a review. I am glad that you enjoyed our all suites hotel, with spacious rooms and an ideal layout for both business and leisure travelers. I agree, two TV's is pretty cool to have in your room! Our staff does a great job at going above and beyond with our... More 

Milwaukee
Level Contributor
98 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed November 2, 2015

It was a a nice room, well equipped, and the staff was very nice. But is kind of far from O'Hare, so if you are getting the shuttle, save extra time. No breakfast included and the options are not that good, but if you have a car there are some places to eat, not that far.

Helpful?
Thank carcalumo
Wayne L, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Dear carcalumo, Thank you for your review, we greatly appreciate you taking the extra time to write one for us. I am glad that you enjoyed your stay and the staff. We will be soon renovating the hotel, which will include a new restaurant concept which will surely appeal to all of our guests. Again, thank you for your time... More 

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