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Sheraton Suites Chicago Elk Grove

3.5 of 5 121 Northwest Point Boulevard, Elk Grove Village, IL 60007
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Sheraton Suites Chicago Elk Grove
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Sheraton Suites Chicago Elk Grove
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276 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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USA
Senior Contributor
38 reviews 38 reviews
34 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

The room I got here was was awesome -- a two room suite for $80/night. I thought that was an amazing deal. The hotel location was a little out of the way, tucked in the back of a business park. Not hard to find, but not near anything. Never fear, it's a full service hotel with a decent restaurant, so... More 

Was this review helpful? Yes 1
Ted M, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Thank you for taking the time to write to us. While we are pleased to know that you enjoyed your stay with us and that you would like to return, I want to express my apology for the difficulty you experienced with the HVAC unit in your guest room. Please be assured that this will receive our immediate attention. Thank... More 

Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was very nice. The staff was outstanding! I stayed there for ten days and will be staying there again when I come back to the area! The room was very clean, the hotel food tasted great and breakfast was wonderful! It was very cold during my stay yet in my room I was toasty!!

Was this review helpful? Yes 2
Ted M, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

You are very kind to write such nice comments about our staff and our hotel. Thank you for being our guest for ten days and for sharing your experience with us. Our entire staff apprecaites your recognition of their efforts to make your stay enjoyable and we all look forward to welcoming you back when you visit the area again. More 

Noida, India
Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I write business specifically as this hotel is quite far away from downtown Chicago or from any shopping centre as such. They do have a paid cab service to the nearest shopping mall though. It is a quiet, clean and very picturesque area. I espcially liked their 2 TV concept, one in the living room and one in the bedroom.... More 

Was this review helpful? Yes 1
Ted M, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Thank you for staying with us and for your nice comments about our comfortable accommodations and enjoyable food service. We do offer shuttle service to many local areas as a service to our guests who want to shop, dine, or enjoy area attractions. In-room safes will be added in 2015. Many thanks for taking the time to share your experience... More 

Peachtree City, Georgia
Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

All two room suite hotel with friendly and accommodating staff. Beds are plush and very comfortable. Rooms are clean and spacious and bathroom can be accessed from both rooms. There are windows in both rooms so there is a lot of natural light. A car is necessary as there is nothing that is walkable nearby although there are lots of... More 

Was this review helpful? Yes
Ted M, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Thank you for being our guest and for taking the time to share your experience and your suggestions with us. Your comments about the service provided by our staff, our spacious, comfortable, and clean accommodations, and the large number of nearby dining and entertainment options are much appreciated. Your suggestions about the temperature controls, noise factors, and corridor conditions are... More 

Shanghai, China
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed December 13, 2014

I stayed there one night. Spacious room but pretty old. Towels spotted. Rooms could be noisy (There was a pretty noisy electric generator in the corridor outside the room). No possibilities for shopping nearby.

Was this review helpful? Yes
James B, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Thank you for taking the time to provide feedback from your recent visit to our property. While it appears we were unable to meet your expectations, we have addressed the items denoted with our staff and have alleviated many of concerns addressed. Additionally, to better inform our international travelers, we have provided improved information at with our concierge service to... More 

Evansville, Wisconsin
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 10, 2014

We stayed for one night en route to our Thanksgiving Day destination. There were barely any other guests in evidence, so we enjoyed a quiet stay and were treated to special service at the restaurant (where the three of us were the only diners). The waitress was great, and the chef came out to talk to us when we were... More 

Was this review helpful? Yes 1
James B, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Thank you for traveling and most importantly selecting the Sheraton Suites Chicago. Our staff truly appreciates the kind words regarding the accommodations we provided and exclusive service your family received during your visit. While we were displeased that our heated pool was not working during your visit. We have resolved this issue and look forward to providing that amenity during... More 

Bangalore, Karnataka, India
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 29, 2014

Close to the airport but far from the downtown. The rooms are spacious and well equipped, Bar and Restaurant are good. There is a Gym and a pool making it a good choice for the stay since not much is available around the area. I enjoyed the breakfast for the while i stayed there, The staff is helpful.

Was this review helpful? Yes
James B, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Thank you for traveling and most importantly staying with the Sheraton Suites Chicago Hotel. We truly welcome and appreciate the positive sentiment regarding your recent visit. As a full-service, all-suite hotel, we work very hard to insure that the experience is most enjoyable in all areas. It is our mission to provide a great experience and meet our guests personal... More 

Chicago, Illinois
Top Contributor
81 reviews 81 reviews
78 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed November 27, 2014

First thing first, this is not in Chicago. Being from the city, I can assure you that it is a good 45-60 minutes driving from this hotel to the loop. It is not the closest to Ohare either. This said, if you have business in Elk Grove, this is probably a good choice. The hotel has good amenities and very... More 

Was this review helpful? Yes
James B, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

On behalf of the staff at the Sheraton Suites Chicago, we appreciate the time taken to provide your experience to fellow travelers. Your assessment of our Hotel provides an accurate portrayal of our facility and location. As a suburban property, we do not mislead our location and proximity to the Loop or O'Hare International Airport. However, we are a choice... More 

Chicago, Illinois
Top Contributor
97 reviews 97 reviews
42 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed November 24, 2014

If you wear High Heels or use a walking device beware. It is a bit of a walk from the parking lot to the entrance. The is on a brick like pavement. Very difficult in heels or if you have a wealking device. Add snow and rain to eqaation and that is a difficult walk.room cleaning could be better.A lot... More 

Was this review helpful? Yes
James B, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Thank you for choosing to stay with the Sheraton Suites Hotel Chicago, we greatly appreciate the time and consideration put forth to inform travelers of your experience at our property. From your feedback, we have advised our Housekeeping Staff to focus even greater on the hard to reach areas to eliminate dust from our suites. We have also worked with... More 

Dubai, United Arab Emirates
Senior Contributor
43 reviews 43 reviews
33 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 21, 2014

If your business is outside and around Chicago area and you want to be reasonably close to airport, and want a quiet place then this hotel is good. I think the location was perfect for where I needed to go, could drop in to Chicago by rental in 30min. Rooms are big (suites) and have nice workspace/desk etc and very... More 

Was this review helpful? Yes
James B, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Thank you for choosing the Sheraton Suites Chicago. We greatly appreciate your perspective of the Hotel. The property does offer a very relaxing experience set back from the interstate overlooking a tranquil pond. Our location does offer easy accessibility to Chicago and surrounding communities. With regard to our rooms, we do offer very spacious accommodations with ample seating in the... More 

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Additional Information about Sheraton Suites Chicago Elk Grove

Address: 121 Northwest Point Boulevard, Elk Grove Village, IL 60007
Phone Number:
Location: United States > Illinois > Elk Grove Village
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Suites Chicago Elk Grove 3.5*
Number of rooms: 253
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Also Known As:
Sheraton Suites Chicago Elk Grove Hotel Elk Grove Village
Sheraton Elk Grove Village
Sheraton Chicago
Elk Grove Village Sheraton
Sheraton Suite Elk Grove
Hotel Style:
#1 Green Hotel in Elk Grove Village
#4 Business Hotel in Elk Grove Village

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