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All 14 Elk Grove Village hotels

Sheraton Suites Chicago Elk Grove

3.5 of 5 Hotel   |   121 Northwest Point Boulevard, Elk Grove Village, IL 60007
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Ranked #4 of 14 hotels in Elk Grove Village
A recent review
3 of 5 stars reviewed today
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247 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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USA
Contributor
12 reviews 12 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed today NEW

I stayed at this hotel about 8 years ago. It was great then, but it needs some upkeep now. As others have noted, the location is very convenient for going to O'Hare. Staff are friendly. Check-in was smooth. We had a room on the upper "SPG Preferred" floor. The lobby area is simple, but adequate. The hallways were unusually warm... More

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lovet-travel11
Contributor
15 reviews 15 reviews
14 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is an all-suites hotel, which has a French glass door to separate living room with a double size sofa fold-away bed, and bedroom with 2 double size beds. The location is close to O'hare airport, but please note that there is no free shuttle to the airport. The shuttle is running by a third party transportation company and charge... More

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Saint Louis, Missouri
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The rooms have a nice suite-like layout with the sleeping area separate from the sitting area. This wonderful feature allowed us to continue to enjoy our evening after our toddler went to bed. The staff are top notch: friendly, helpful, and professional. As at least one other reviewer discussed, the hotel's major flaw is that guests have very limited control... More

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1 review
5 of 5 stars Reviewed 1 week ago

WELL worth it, if you need to stay overnight near O'Hare. There is a shuttle service (flat fee of $32 - minivan). Even with the shuttle fee, it's STILL more affordable than a lot of the other options in the area. The breakfast buffet is very pleasant and exceptionally well-managed. The beds are very comfortable. After an international flight, this... More

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Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed in this establishment from 2nd to 15th August and I have to say that it was part of a fabulous two weeks in the Windy City. Check in was smooth and I was offered a membership scheme that I was unsure of but it entitled me to a free stay in a Sheraton Hotel with the points that... More

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Atlantic City
2 reviews
3 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel since we thought it was convenient to O'Hare airport. It is ten miles away and the hotel does not have complimentary shuttle service. The shuttle service that this hotel uses is expensive. It is very costly to go to the airport or to restaurants or shopping in the area. The suites were very nice and... More

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Wayne L, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Dear Triedand tru, Thank you for taking time to write us a review. I am sorry you were disappointed in the transportation company that you used. The front desk is always willing to make recommendations for other means of transportations for going to the hotel, to O'Hare or for shopping. We do have a new Chef who is focused on... More

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It's been a couple of years since I used to spend a lot of time in Chicago. I always stayed at this hotel and was always pleased. A couple of years later, nothing has changed. Super friendly staff and clean and comfortable rooms. We ran out for take out and noticed when we got back that they did not give... More

Was this review helpful? Yes 1
Wayne L, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Dear Dave12345678901, Thank you for the great review and welcome back! It is great to hear about guests how have not been at the hotel for an extended amount of time and when they do return, it is just as they remembered it. Our team works hard to provide our guests with a clean and comfortable room and to always... More

Chanhassen, MN
Contributor
14 reviews 14 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Spent a night here and were plesantly surprised by the value. The hotel is all suites, but for this price in a major metro area we weren't expecting much. However, the room was actually very spacious and quite nice. The whole place is just a bit tired and could use some fixing up, but overall a great value. One odd... More

Was this review helpful? Yes 1
Wayne L, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Dear Mike S, Thank you very much for taking time to write us a review. We also believe that our hotel is a great value while staying the Chicago/O'Hare/Woodfield area. We are 100% non-smoking and we will look into your conern immediately. I am glad that our team was able to take care of you immediately! Again, thank you for... More

Spring Lake, Michigan
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 26, 2014

Every time we fly out of Chicago, we spend the night at Sheraton Suites Chicago Elk Grove. We live in a michigan, so if we have an early flight, we spend the night here. We've stayed at the hotel several times and it's just perfect. The hotel, including the rooms are always very clean. The hotel staff treats is very... More

Was this review helpful? Yes 2
Wayne L, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Dear Rick Y, Thank you for the great review and for continuing to allow us to be your hotel of choice before flying out of Chicago. I am glad that you have been able to witness how all of our team members go above and beyond for our guests, including helping out guests with snow removal. We greatly appreciate your... More

Corinth, Mississippi
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 23, 2014

We arrived early because we were waiting on a package from UPS. The hotel clerk told us while your waiting on your package to arrive, let me see if any rooms are available & clean. She let us check in. The room was very spacious, nice, & clean. The best thing about this hotel for me was the shower. It... More

Was this review helpful? Yes 2
Wayne L, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Dear Shalon G, Thank you for the great review! I am so happy that we were able to help you complete your 6th Half Marathon & 3rd Rock N Roll Half Marathon! That is an amazing accomplishment and you should be very proud of yourself! Our staff did an amazing job by being proactive when you arrived at the hotel... More

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Additional Information about Sheraton Suites Chicago Elk Grove

Address: 121 Northwest Point Boulevard, Elk Grove Village, IL 60007
Phone Number:
Location: United States > Illinois > Elk Grove Village
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Suites Chicago Elk Grove 3.5*
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Also Known As:
Sheraton Suites Chicago Elk Grove Hotel Elk Grove Village
Sheraton Elk Grove Village
Sheraton Chicago
Elk Grove Village Sheraton
Sheraton Suite Elk Grove

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Family Hotel in Elk Grove Village
Hotel Class
Official Description (provided by the hotel)
Sheraton Suites Chicago Elk Grove hotel has over 2600 sq ft of meeting and event space and is close to Chicago O'Hare International Airport, Woodfield Mall, Arlington Racetrack, and Allstate Arena. ... more   less 
Number of rooms
253

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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