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All 14 Elk Grove Village hotels »

Sheraton Suites Chicago Elk Grove

3.5 of 5
121 Northwest Point Boulevard, Elk Grove Village, IL 60007
Hotel amenities
Sheraton Suites Chicago Elk Grove
4.0 of 5 stars 145 Reviews
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145 reviews from our community

Traveler rating
    52
    49
    26
    9
    9
See reviews for
Families
29
 
Couples
22
 
Solo
11
 
Business
34
 
What travelers say
  • Very clean(6)
  • Hotel staff(3)
  • Friendly and helpful(3)
  • FREE parking(3)
Date Rating
uk
Senior Contributor
31 reviews 31 reviews
Reviews in 22 cities Reviews in 22 cities
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed May 21, 2012

Got an indoor and outdoor pool and a gym (not 24hour), breakfast reasonable and got a laundry room for guests. Slow internet and no Wifi would be the downside, More

Was this review helpful? Yes
Rizwan_9, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review
May 25, 2012

Dear Trip Advisor Member, We are delighted to review your feedback and indeed glad to know that you stays at our hotel. We have also noted your comments regarding Wi-Fi ,we do have Wi-Fi service in our hotel. We look forward to welcoming you back soon. Mirza More

Madison
Top Contributor
134 reviews 134 reviews
Reviews in 87 cities Reviews in 87 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed May 6, 2012

I slept very well! Room was clean, the bathroom nice, had mini bar (sort of stocked), water, juice, coffee, soda, treats. Very nice workspace, plenty of power. Internet was very slow, they need to fix this, I had less than 1/2mb speeds. Carpet clean, bathroom fixtures well cleaned, no loose hairs. Bed was comfortable. HVAC was very loud. I think... More

Was this review helpful? Yes
Rizwan_9, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review
May 11, 2012

Dear Trip Advisor Member, Thank you very much for for your positive remarks about in the Trip Advisor Website. We are delighted to review your feedback and indeed glad to see that you had a great guest experience during your stay at our hotel. We look forward to welcoming you back soon. Sincerely, Mirza More

Tulsa, Oklahoma, United States
1 review
3 of 5 stars Reviewed March 25, 2012

Seriously, I almost got sick just smelling the hallways! Staff, service, rooms (clean) were all excellent. Shuttle service sucked. Restaurant food way too highly priced More

Was this review helpful? Yes
Rizwan_9, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review
March 27, 2012

Dear TripAdvisor member, I like to thank you for sharing your concerns with us in regards to your experience. You were a very valuable guest to us and we never want to jeopardize the way you feel about Sheraton Suites. Your candid comments and feedback are greatly appreciated. I am sorry that your experience with your stay was less than... More

Pewaukee, Wisconsin
Senior Contributor
21 reviews 21 reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 3, 2012

I LOVE this hotel. I don't know why I just love it so much. My boyfriend and I wanted a quick, one night getaway few years ago for a quiet night alone. We used hotwire and booked this hotel. Ever since, we love it so much that anytime we need a break, or need time away, or even just a... More

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Rizwan_9, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review
March 6, 2012

Dear Trip Advisor member, Thank you very much for your positive comments about your stay at Sheraton Suites Elk Grove. Please rest assured that we passed your comments to all team members. We are glad you enjoy your stay with us. We look forward to seeing you again. Please accept our regards. Sincerely, Mirza More

Spokane, WA
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 1, 2012

Was put in this hotel as a vendor of ours receives a discounted rate for rooms. It was definitely a fine and clean place to stay for one night, but there wasn't anything great about it. It was more outdated than I'd expected, but again, it was clean, so I was fine. More memorable was that the staff wasn't overly... More

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Rizwan_9, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review
March 6, 2012

Dear Trip Advisor member, I would like to thank you for your kind feedback and appreciate the efforts. We take all guest comments very seriously and would work to resolve the issues highlighted by your good self. Again, thank you for the comments because we are always looking for ways to improve our product and service. Sincerely, Mirza More

Duluth, Minnesota
1 review
2 of 5 stars Reviewed February 27, 2012

stayed one night on my way to mi. Had king suite, old tp in the toilet, pop or coffee on the wall over the toilet. Went to sleep and found out the bottom sheet was to short and my feet were on the old mattress. Too short by at least 10 inches. Called down and they sent someone up tp... More

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Comins, Michigan
Senior Contributor
24 reviews 24 reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 21, 2012

I've stayed at this hotel a few times over the years. Nothing to rave about, but not a bad place to stay by any means. I've always found the front desk staff professional and inviting - my key didn't work when I got to up to my room during my past stay and they were very quick to resolve and... More

Was this review helpful? Yes
Rizwan_9, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review
February 27, 2012

Dear Trip Advisor member, Thank you for your kind comments about your recent stay at Sheraton Suites Elk Grove. We are glad you enjoy your stay. We look forward to having you back soon again. Best Regards, Mirza More

Lowell, Indiana
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed February 20, 2012

We stay here every time we have an early flight out of O'Hare. Perfect place to stay. Clean rooms, service great. Restaurant perfect for dinner. Included in the price is parking while you are away plus a shuttle to and from O'Hare. Much more convenient than parking at the airport and much cheaper than a limo! More

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Rizwan_9, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review
February 21, 2012

Dear Trip Advisor Member, It gives us a great pleasure to acknowledge you had a wonderful stay with us at Sheraton Suites Elk Grove and shall be looking forward to see you again for your next stay with us. Sincerely, Mirza More

Elk Grove Village, Illinois
1 review
1 of 5 stars Reviewed February 20, 2012

My experience at this hotel has been so poor that I am writing this review from my actual hotel room! Let's start with the hotel staff....the employee at the front was very rude when I checked in...she was more concerned about flirting with other male guests than doing her job. I checked in a bit early (around 2:30 pm), and... More

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Rizwan_9, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review
February 21, 2012

Dear Trip Advisor Member, Thank you for your kind feedback, we are extremely sorry that you had unpleasant stay with us. I would like to apologize to you regarding your stay at Sheraton Suites Elk Grove. I am sorry that our customer service was less than what you expected. We strive to ensure every guest experience is to their utmost... More

Dubai, United Arab Emirates
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 9, 2012

Been here, for couple times and it is a decent hotel with spacious rooms close to ORD airport and the Woodfield mall. Helpful and friendly staff. Free transport provided within 5 mile radius is really helpful. since the hotel placed next to Elk groove reserve can take a relaxing outing or a jog after busy day. More

Was this review helpful? Yes
Rizwan_9, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review
February 13, 2012

Dear Trip Advisor member, Thank you very much for your comments about our hotel. We are glad you enjoy your stay. We look forward to having you back soon. Best Regards, Mirza More

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Additional Information about Sheraton Suites Chicago Elk Grove

  • Sheraton Elk Grove Village
  • Sheraton Chicago
  • Elk Grove Village Sheraton
  • Sheraton Suite Elk Grove
Address: 121 Northwest Point Boulevard, Elk Grove Village, IL 60007
Price Range: $

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Sheraton Suites Chicago Elk Grove
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