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All 14 Elk Grove Village hotels

Sheraton Suites Chicago Elk Grove

3.5 of 5 Hotel   |   121 Northwest Point Boulevard, Elk Grove Village, IL 60007
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Sheraton Suites Chicago Elk Grove
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Ranked #4 of 14 Hotels in Elk Grove Village
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A recent review
5 of 5 stars reviewed 4 days ago
Bruce V Columbus, Ohio
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250 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Columbus, Ohio
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Hotel is clean and easy to walk around and you'll find the bar right off the lobby, always busy with guests enjoying themselves. Everyone is so friendly! Suite guest rooms are spacious and perfect for getting work done. I like the flat screen TVs in both the sitting area and guestroom.

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Chicago, Illinois
Top Contributor
51 reviews 51 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I love coming to this location when we are in the area. Tucked just off of the interstate, close enough to Woodfield mall, so many restaurants nearby - its a perfect spot to access the fun and still escape the chaos! Affordable and each room is a mini suite!

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Michigan
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The nice thing about Sheraton Suites is that they are pretty consistent. This particular location is pretty close to O'Hare and is set up for business guests. There is an airport shuttle, but if you opt for a cab for expediency be prepared to hear plenty of complaining from your airport cabbie since they consider it a short route. Interestingly... More

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Wayne L, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Dear Wolverine325, Thank you for taking time to write us a review. I am sorry to hear about your experience with the cab service you used. Next time you are planning your trip to stay with us, please call ahead and make arrangements for the shuttle service that we recommend. That way you can have an enjoyable conversation for the... More

USA
Contributor
12 reviews 12 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel about 8 years ago. It was great then, but it needs some upkeep now. As others have noted, the location is very convenient for going to O'Hare. Staff are friendly. Check-in was smooth. We had a room on the upper "SPG Preferred" floor. The lobby area is simple, but adequate. The hallways were unusually warm... More

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Wayne L, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Dr. Rawanoto, Thank you for taking the time to write us a review. Thank you for noting our friendly staff and how smooth the check-in process is and what great beds we have! We are looking into your concerns and are addressing them to the best of our abilities. Again, thank you for taking the time to write us a... More

lovet-travel11
Contributor
15 reviews 15 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is an all-suites hotel, which has a French glass door to separate living room with a double size sofa fold-away bed, and bedroom with 2 double size beds. The location is close to O'hare airport, but please note that there is no free shuttle to the airport. The shuttle is running by a third party transportation company and charge... More

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Wayne L, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Dear lovet-travel11, Thank you for the great review. Our loaction and our quiet, wooded setting does make for a great alternative to downtown Chicago. We are also in close proximity to shopping, restaurants and Chicago O'Hare International Airport. I am glad that you took advantage of the Club Lounge. For a minimal fee, you have 24 hour access to the... More

Saint Louis, Missouri
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The rooms have a nice suite-like layout with the sleeping area separate from the sitting area. This wonderful feature allowed us to continue to enjoy our evening after our toddler went to bed. The staff are top notch: friendly, helpful, and professional. As at least one other reviewer discussed, the hotel's major flaw is that guests have very limited control... More

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Wayne L, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Dear totalveg, We are glad that you enjoyed our all suite room layout and our top notch staff! Thank you for letting us know conerns, we will address them with our engineering department and housekeeping. Also, thank you for upgrading to the Club Lounge, it is a great add-on at a minimal cost. Sincerely, Wayne Leming General Manager Sheraton Suites... More

1 review
5 of 5 stars Reviewed 4 weeks ago

WELL worth it, if you need to stay overnight near O'Hare. There is a shuttle service (flat fee of $32 - minivan). Even with the shuttle fee, it's STILL more affordable than a lot of the other options in the area. The breakfast buffet is very pleasant and exceptionally well-managed. The beds are very comfortable. After an international flight, this... More

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Wayne L, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Dear David R, Thank you for mentioning our A+ staff and Lovely facilities! We take great pride in our hotel and it is great when our guests take notice. I am glad that we were able to meet your expectations after a long international flight. The Sheraton Sweet Sleeper is the perfect bed for great sleep. The shuttle service that... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

I stayed in this establishment from 2nd to 15th August and I have to say that it was part of a fabulous two weeks in the Windy City. Check in was smooth and I was offered a membership scheme that I was unsure of but it entitled me to a free stay in a Sheraton Hotel with the points that... More

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Wayne L, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Dear Thunderblaster19, Thank you for the incredible review. We could not ask for a better ambassador for our hotel. The team is still talking about how pleasant it was to have you around for the couple of weeks and how the are very much looking for a return visit. Thank you for acknowledging our great team by name and letting... More

Atlantic City
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed August 11, 2014

We stayed at this hotel since we thought it was convenient to O'Hare airport. It is ten miles away and the hotel does not have complimentary shuttle service. The shuttle service that this hotel uses is expensive. It is very costly to go to the airport or to restaurants or shopping in the area. The suites were very nice and... More

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Wayne L, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Dear Triedand tru, Thank you for taking time to write us a review. I am sorry you were disappointed in the transportation company that you used. The front desk is always willing to make recommendations for other means of transportations for going to the hotel, to O'Hare or for shopping. We do have a new Chef who is focused on... More

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 8, 2014

It's been a couple of years since I used to spend a lot of time in Chicago. I always stayed at this hotel and was always pleased. A couple of years later, nothing has changed. Super friendly staff and clean and comfortable rooms. We ran out for take out and noticed when we got back that they did not give... More

Was this review helpful? Yes 1
Wayne L, General Manager at Sheraton Suites Chicago Elk Grove, responded to this review

Dear Dave12345678901, Thank you for the great review and welcome back! It is great to hear about guests how have not been at the hotel for an extended amount of time and when they do return, it is just as they remembered it. Our team works hard to provide our guests with a clean and comfortable room and to always... More

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Additional Information about Sheraton Suites Chicago Elk Grove

Address: 121 Northwest Point Boulevard, Elk Grove Village, IL 60007
Phone Number:
Location: United States > Illinois > Elk Grove Village
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Suites Chicago Elk Grove 3.5*
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Also Known As:
Sheraton Suites Chicago Elk Grove Hotel Elk Grove Village
Sheraton Elk Grove Village
Sheraton Chicago
Elk Grove Village Sheraton
Sheraton Suite Elk Grove

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