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Motel 6 Chicago - Elk Grove

1601 Oakton St, I-90 at Hwy 83/Oakton St, Elk Grove Village, IL 60007
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Best prices for: 1 room 1 guest
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Motel 6 Chicago - Elk Grove
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Motel 6 Chicago - Elk Grove
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36 reviews from our community

Traveler rating
    5
    3
    8
    5
    15
See reviews for
4
3
13
9
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Milan, Tennessee
Senior Reviewer
6 reviews 6 reviews
1 of 5 stars Reviewed 2 weeks ago

I don't know were to start. The whole experience was a nightmare. We needed a place to stay for one night due to arriving one day early as scheduled. Made guaranteed reservation earlier in the day due to arriving late at night. Upon arrival the front desk clerk was playing on her computer with I am assuming a friend of... More 

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6Team, Brand Experience Team member at Motel 6 Chicago - Elk Grove, responded to this review

Marilyn, Thank you for your feedback. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with your experience we have fallen short and would like to apologize for the service issues you describe. We apologize for any misunderstanding that may have occurred during your recent stay with regard to your reservation... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

We booked a smoking room & they give us a non smoking room. For the night. Then there was dog urine all over the bathroom wall. I did take pics & I called the front desk to let them know. Then in the morning the housekeeping supervisor rushes my husband to move to our new room mind u she was... More 

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ellesmere port
Contributor
14 reviews 14 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed January 31, 2015

We booked here to get rest after our flight from San Francisco and before our flight to the uk, rest we did not get! Firstly the room is clean but dated, no complaints there, we paid for the wifi which is so weak is barely acceptable! We got a good nights sleep on a comfortable bed but were rudely awoken... More 

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6Team, Brand Experience Team member at Motel 6 Chicago - Elk Grove, responded to this review

Dear Guest, Thank you for taking the time to post your review. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with your experience we have fallen short and would like to apologize for the service issues you describe. We strive to provide a comfortable night's rest, and are disappointed your... More 

1 review
5 of 5 stars Reviewed October 30, 2014

Very friendly front desk staff, hard-working & accommodating housekeepers, gracious assistant manager, outstanding general manager. Clean, comfortable rooms at a great price! Will definitely stay again!

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1 review
3 of 5 stars Reviewed September 21, 2014

We came for a weekend trip to Chicago. Although this hotel really isn't all that bad, the service is terrible and our bathroom was disgusting. We called twice for clean towels and were told they will bring them right away, no one ever came with them. The shower drain was so full of black long hair that the shower backed... More 

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Milwaukee, Wisconsin
1 review
4 of 5 stars Reviewed July 25, 2014

It is worth what you're paying.I thought the staff was very friendly. The room was very clean,and the noise was minimal.The biggest problem I faced during my stay was the shower temperature would go from from scalding hot to ice cold.If you want wifi here you have to pay for it per 24 hours. All in all I had a... More 

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Ottawa
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed May 30, 2014

I have stayed in a number of Motel 6 locations, in Canada and the U.S. this one was by far the worst. I ended up here because my flight was cancelled and was directed here by the company the airline deals with. The rooms are very small and not well laid out (no night table). The room stank of stale... More 

Was this review helpful? Yes 2
Dearborn, Michigan
Contributor
11 reviews 11 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 18, 2014

I thought this place was worth 2 stars because of the bad attitude of the manager and I just didn't feel comfortable there. It's about 40-50 minutes to Downtown Chicago and 15-20 minutes to O'Hare Airport. However, it is certainly one of the cheapest places to stay in that's close to the airport.

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Madison, Wisconsin
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 4, 2013

My mom paid for my room that night because I needed a place to stay. Was told that I would be set. Guest service rep did help me out (I do give him the credit of taking care of me and understanding of the situation. The room door you can see under it. The major problem was the checking out.... More 

Was this review helpful? Yes 1
Motel6, Public Relations Manager at Motel 6 Chicago - Elk Grove, responded to this review

Dear wildcatmsn - We apologize for the maintenance issues you experienced during your stay and for the inconvenience they caused you. Please contact our guest relations department so we will have a record of your experience to better address these issues and improve your experience with us in the future: 1-800-577-3435. More 

Top Contributor
93 reviews 93 reviews
50 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed August 17, 2013

Simply put-only stay here if u have no other option. Sure the bed is good providing a good nights rest but the quality of the room is horrible. Bad lighting, plumbing just bad, cleanliness just isn't there, ac works, and the manager was nice but felt he was weird for some reason. The overnight person is a lot nicer and... More 

Was this review helpful? Yes 2
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