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All 14 Elk Grove Village hotels

Quality Inn & Suites Elk Grove Village

2.5 of 5 Hotel   |   100 Busse Road, Elk Grove Village, IL 60007
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Ranked #8 of 14 hotels in Elk Grove Village
A recent review
3 of 5 stars reviewed 1 week ago
teewinot13 Madison, Wisconsin
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153 people have reviewed this hotel

Traveler rating
    37
    47
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38
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Madison, Wisconsin
Top Contributor
51 reviews 51 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago

When searching around for Park, Sleep and Fly deals, Quality Inn & Suites in Elk Grove will rank among the cheapest. They also have a 24-hour shuttle service, which is not something many of the other Park, Sleep and Fly hotels offer. Don't expect charm or ambiance, you're paying for a close stay to O'hare and a deal on parking.... More

Was this review helpful? Yes 1
Fran P, Guest Relations Manager at Quality Inn & Suites Elk Grove Village, responded to this review

Thank you for taking the time to complete the Tripadvisor survey regarding your recent "ParknFly" stay with us at Quality Inn Elk Grove Village. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding our shuttle service. I have shared your comments with our General Manager and our Shuttle Drivers to ensure we handle... More

Guaynabo, Puerto Rico
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Stayed for one night before flying back home. Staff is friendly and room was very clean though it had a nasty smell when I opened it. It smelled of human sweat. I let the door open for a while to vent the room. Bed was omfy and linens clean. Bathroom blow dryer made a strange noise (like an engine) and... More

Was this review helpful? Yes
Fran P, Guest Relations Manager at Quality Inn & Suites Elk Grove Village, responded to this review

Thank you for taking the time to complete the Tripadvisor survey regarding your recent stay with us at Quality Inn Elk Grove Village. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the odor in the room you occupied and the off putting hair dryer. I have shared your comments with our General... More

Holland, Michigan, United States
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I planned a weekend getaway to the Chicago/Schaumburg area and thankfully, I found this hotel not too far from our end destination! I was able to book online about one month ahead and chose the 'book it/book now' option and got a great deal for this room! The room was clean (because I will look!), the front... More

Was this review helpful? Yes
Fran P, Guest Relations Manager at Quality Inn & Suites Elk Grove Village, responded to this review

On behalf of our Quality Inn and staff, I would like to let you know how delighted we were to see your kind words of praise on Tripadvisor. What a lovely gesture for you to take the time to comment with such positive feedback! We take pride in our hotel and the services we provide and we are so glad... More

Fort Smith
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I arrived 12:30 am in the early morning at the Chicago airport, very tired from delayed flights all day, and got lost trying to find the shuttle service! As a female, it was scary and the lady at the front desk of Quality Inn stayed on the phone with me to make sure i made it to the shuttle! That... More

Was this review helpful? Yes
Fran P, Guest Relations Manager at Quality Inn & Suites Elk Grove Village, responded to this review

Thank you for taking the time to fill out the Tripadvisor survey with such positive feedback! I have shared your comments with our Front Desk staff and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are very happy you enjoyed your stay with us. We... More

Saint Louis, Missouri
Top Contributor
529 reviews 529 reviews
72 hotel reviews
234 helpful votes 234 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our room was clean and well maintained. The service at the hotel was excellent. Breakfast was good. Our sleep was excellent. We chose this hotel for its Stay and Fly option. We easily found a parking spot that looked safe for the duration of our trip. The shuttle picked us up at the hotel at exactly the time specified. When... More

Was this review helpful? Yes
Fran P, Guest Relations Manager at Quality Inn & Suites Elk Grove Village, responded to this review

Thank you so much for taking the time to fill out the Tripadvisor survey with such positive feedback! I have shared your comments with my staff, and they join mne in thanking you for your kind words. We take pride in our hotel and the services we provide. Responses like your serve as encouragement to our staff. Good service depends... More

Kalamazoo, Michigan
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have stayed at this Quality Inn and Suites before for park and fly to O'Hare Airport. It's convenient and has good rates and a quite good breakfast for an early flight. This trip we reserved our rooms through the choicehotels.com website to access a special promotion. That meant that the parking portion inadvertently did not get included. When we... More

Was this review helpful? Yes
Fran P, Guest Relations Manager at Quality Inn & Suites Elk Grove Village, responded to this review

On behalf of our hotel I would like to let you know how delighted we were to see your kind words of praise on Tripadvisor. Thank you for responding with such kind words of praise for our General Manager and our services. Your willingness to share your recent experience is genuinely appreciated. We very much enjoyed having you as our... More

Clarkston, Washington
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

We travel with our poodle so choose Choice Hotels. This one was clean and comfortable. The breakfast was ok. We did have a parking place, but there were no extras - anyone who arrived after us might not have had a space, however the staff was nice and seemed willing to move cars around if needed. We did have fabulous... More

Was this review helpful? Yes
Fran P, Guest Relations Manager at Quality Inn & Suites Elk Grove Village, responded to this review

Thank you for taking the time to complete the Tripadvisor survey regarding your recent stay at our Quality Inn. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you for your gusiness and we look forward to seeing you again in the future.... More

Chicago
1 review
1 of 5 stars Reviewed July 23, 2014 via mobile

The hotel is rundown so if you are looking at the hotel I am assuming it is for the park and fly option. We used this option and I would STRONGLY suggest looking elsewhere. For starters there are not enough parking spaces so you need to be prepared to wait to find an open spot. More importantly is the fact... More

Was this review helpful? Yes
Fran P, Guest Relations Manager at Quality Inn & Suites Elk Grove Village, responded to this review

Thank you for taking the time to complete the Tripadvisor survey regarding your stay at Quality Inn Elk Grove Village. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding our parking facilities and our complimentary shuttle service on your stay with us. I have share your feedback with our General Manager to ensure... More

STL
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 21, 2014

This is a great option for families we had a comfortable stay especially the free breakfast and shuttle was great. Front desk is very helpful and helped us through a problem. The only complain is they need to hand out some sort of confirmation for the shuttle time as we had reserved it but some other over zealous people were... More

Was this review helpful? Yes
Fran P, Guest Relations Manager at Quality Inn & Suites Elk Grove Village, responded to this review

On behalf of our hotel and staff, I would like to let you know how delighted we were to receive your very kind words of praise for our hotel and staff. How nice of you to respond the the Tripadvisor survey. I would also like to apologize for the shuttle mix-up you experienced. And, thank you for your very useful... More

Charlotte, North Carolina
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed July 10, 2014

We stayed for July 4th weekend. Hotel was ok. The room was ok. A/C was not working properly. Soaps were missing in bathroom!! (This is first time I saw soap missing in hotel bathroom. Which is supposed to be basic service). Complimentary breakfast was very good! Overall hotel was good for its price. I would say average experience.

Was this review helpful? Yes
QualityElkGrove, Guest Relations Manager at Quality Inn & Suites Elk Grove Village, responded to this review

Dear PankajGore, I am so sorry that there was an issue with your room. I would definitely recommend letting the front desk know as soon as you notice a problem with your room. We would have loved to changed your room or had maintenance come up and fix your AC. Soap is definitely a basic service and it was a... More

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Additional Information about Quality Inn & Suites Elk Grove Village

Address: 100 Busse Road, Elk Grove Village, IL 60007
Phone Number:
Location: United States > Illinois > Elk Grove Village
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites Elk Grove Village 2.5*
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Also Known As:
Quality Inn & Suites Elk Grove Village Hotel Elk Grove Village
Quality Inn And Suites Elk Grove Village
Quality Inn Elk Grove Village
Elk Grove Village Quality Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access Airport Transportation
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Number of rooms
125

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  • At what time does the pool open each day?

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