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All 14 Elk Grove Village hotels

Quality Inn & Suites Elk Grove Village

2.5 of 5 Hotel   |   100 Busse Road, Elk Grove Village, IL 60007
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Ranked #8 of 14 Hotels in Elk Grove Village
A recent review
3 of 5 stars Reviewed September 17, 2014
sulp Salem
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159 reviews from our community

Traveler rating
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    18
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Grand Rapids, Michigan
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

We called ahead and they said we could park for the weekend. When we checked in the charged an extra 20 dollars for it. The rooms are very tired with patchy wallpaper and dirty fabrics on the furniture. The walls in the lobby had people dirty wallpaper. We had a fairly decent simple breakfast but the tvs weren't on in... More

Was this review helpful? Yes
Fran P, Guest Relations Manager at Quality Inn & Suites Elk Grove Village, responded to this review

Thank you for taking the time to complete the Tripadvisor online survey regarding your recent stay at Quality Inn Elk Grove. Allow me to apologize on behalf of our hotel and staff for failing to meet your expectaions regarding a parking fee. Apparently there was a misunderstanding. We do have a Park n Fly rate which includes parking. This differs... More

1 review
2 of 5 stars Reviewed 2 weeks ago

We stayed at the Quality Inn & Suites from 10/03 to 10/05. Prior to our arrival I tried to contact the hotel 7 times to make sure we could have 2 beds upon arrival. I also wanted to know if they had a shuttle to the Allstate Arena. I never got a response to any of my requests (voicemail, email... More

Was this review helpful? Yes
Fran P, Guest Relations Manager at Quality Inn & Suites Elk Grove Village, responded to this review

Thank you so much for taking the time to complete the Tripadvisor online survey regarding your recent stay at our Quality Inn Elk Grove. On behalf of our entire team I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to... More

Salem
Top Contributor
52 reviews 52 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 17, 2014

Stopped here for one night on our way to Montana. We had two king rooms and they were clean and comfortable. The hotel is a little dated but they are kept well, They are also very quiet and everything worked properly. The staff at check in were very nice and recommended Jaemson Steak house which was a good choice. My... More

Was this review helpful? Yes
Fran P, Guest Relations Manager at Quality Inn & Suites Elk Grove Village, responded to this review

Thank you for taking the time to respond to the Tripadvisor online survey regarding your recent stay at our Quality Inn Elk Grove Village. Please let me apologize on behalf of our hotel for failing to meet your expectations regarding our complimentary breakfast service. I have shared your feedback with our General Manager and our Kitchen Staff to ensure we... More

Abu Dhabi, United Arab Emirates
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 17, 2014

Quality Inn is pretty close to the airport, they even provided free shuttle servie to and from the airport. The hotel receptionist was very helpful. Complimentary breakfast served was also pretty good. Spacious and clean rooms, neat bathroom. Our stay was very pleasant. If there is a next time, will definitely stay here.

Was this review helpful? Yes
Fran P, Guest Relations Manager at Quality Inn & Suites Elk Grove Village, responded to this review

Thank you for taking the time to complete theTripadvisor online survey regarding your stay with us at Quality Inn Elk Grove Village. We ver much appreciate your very nice feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services... More

Huntingdon, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 16, 2014

This was a friendly and efficient hotel, just what you need the night before flying out from Chicago O'Hare. It was very good value, the bedroom was very comfortable and clean, with all the facilities we needed. They were re-tiling the elevators and elevator lobby areas while we were there, but this did not get in the way of the... More

Was this review helpful? Yes
Fran P, Guest Relations Manager at Quality Inn & Suites Elk Grove Village, responded to this review

Thank you so much for taking the time to fill out the Tripadvisor online survey with such positive feedback! I have sharre your comments with my staff, and they join me in thanking you for your kind words of praise. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay... More

Goshen, In
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 16, 2014

We've stayed here before, using the hotel's park and fly for a flight from O'Hare. While not as close as we would like, it was dependable, clean and convenient. It's also close to Woodfield where there are numerous dining alternatives.

Was this review helpful? Yes
Fran P, Guest Relations Manager at Quality Inn & Suites Elk Grove Village, responded to this review

Thank you for taking the time to fill out the Tripadvisor online survey for your stay at our Quality Inn Elk Grove Village Hotel with such positive feedback! I have shared your comments with my team, and they join me in thanking you for your kind words. We take a lot of pride in our hotel and the services we... More

Madison, Wisconsin
Top Contributor
53 reviews 53 reviews
7 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed August 23, 2014

When searching around for Park, Sleep and Fly deals, Quality Inn & Suites in Elk Grove will rank among the cheapest. They also have a 24-hour shuttle service, which is not something many of the other Park, Sleep and Fly hotels offer. Don't expect charm or ambiance, you're paying for a close stay to O'hare and a deal on parking.... More

Was this review helpful? Yes 1
Fran P, Guest Relations Manager at Quality Inn & Suites Elk Grove Village, responded to this review

Thank you for taking the time to complete the Tripadvisor survey regarding your recent "ParknFly" stay with us at Quality Inn Elk Grove Village. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding our shuttle service. I have shared your comments with our General Manager and our Shuttle Drivers to ensure we handle... More

Guaynabo, Puerto Rico
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 22, 2014

Stayed for one night before flying back home. Staff is friendly and room was very clean though it had a nasty smell when I opened it. It smelled of human sweat. I let the door open for a while to vent the room. Bed was omfy and linens clean. Bathroom blow dryer made a strange noise (like an engine) and... More

Was this review helpful? Yes
Fran P, Guest Relations Manager at Quality Inn & Suites Elk Grove Village, responded to this review

Thank you for taking the time to complete the Tripadvisor survey regarding your recent stay with us at Quality Inn Elk Grove Village. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the odor in the room you occupied and the off putting hair dryer. I have shared your comments with our General... More

Holland, Michigan, United States
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 16, 2014

My husband and I planned a weekend getaway to the Chicago/Schaumburg area and thankfully, I found this hotel not too far from our end destination! I was able to book online about one month ahead and chose the 'book it/book now' option and got a great deal for this room! The room was clean (because I will look!), the front... More

Was this review helpful? Yes 1
Fran P, Guest Relations Manager at Quality Inn & Suites Elk Grove Village, responded to this review

On behalf of our Quality Inn and staff, I would like to let you know how delighted we were to see your kind words of praise on Tripadvisor. What a lovely gesture for you to take the time to comment with such positive feedback! We take pride in our hotel and the services we provide and we are so glad... More

Fort Smith
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 14, 2014

I arrived 12:30 am in the early morning at the Chicago airport, very tired from delayed flights all day, and got lost trying to find the shuttle service! As a female, it was scary and the lady at the front desk of Quality Inn stayed on the phone with me to make sure i made it to the shuttle! That... More

Was this review helpful? Yes
Fran P, Guest Relations Manager at Quality Inn & Suites Elk Grove Village, responded to this review

Thank you for taking the time to fill out the Tripadvisor survey with such positive feedback! I have shared your comments with our Front Desk staff and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are very happy you enjoyed your stay with us. We... More

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Additional Information about Quality Inn & Suites Elk Grove Village

Address: 100 Busse Road, Elk Grove Village, IL 60007
Phone Number:
Location: United States > Illinois > Elk Grove Village
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites Elk Grove Village 2.5*
Number of rooms: 125
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Also Known As:
Quality Inn And Suites Elk Grove Village
Quality Inn & Suites Elk Grove Village Hotel Elk Grove Village
Quality Inn Elk Grove Village
Elk Grove Village Quality Inn

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