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All 14 Elk Grove Village hotels

Quality Inn & Suites Elk Grove Village

2.5 of 5 Hotel   |   100 Busse Road, Elk Grove Village, IL 60007
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Quality Inn & Suites Elk Grove Village
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59%
Ranked #9 of 14 hotels in Elk Grove Village
A recent review
5 of 5 stars reviewed 1 week ago
momyto2 STL
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146 people have reviewed this hotel

Traveler rating
    35
    45
    34
    14
    18
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35
49
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25
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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English first
Chicago
1 review
1 of 5 stars Reviewed 1 week ago NEW via mobile

The hotel is rundown so if you are looking at the hotel I am assuming it is for the park and fly option. We used this option and I would STRONGLY suggest looking elsewhere. For starters there are not enough parking spaces so you need to be prepared to wait to find an open spot. More importantly is the fact... More

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STL
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is a great option for families we had a comfortable stay especially the free breakfast and shuttle was great. Front desk is very helpful and helped us through a problem. The only complain is they need to hand out some sort of confirmation for the shuttle time as we had reserved it but some other over zealous people were... More

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Charlotte, North Carolina
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 2 weeks ago

We stayed for July 4th weekend. Hotel was ok. The room was ok. A/C was not working properly. Soaps were missing in bathroom!! (This is first time I saw soap missing in hotel bathroom. Which is supposed to be basic service). Complimentary breakfast was very good! Overall hotel was good for its price. I would say average experience.

Was this review helpful? Yes
QualityElkGrove, Guest Relations Manager at Quality Inn & Suites Elk Grove Village, responded to this review

Dear PankajGore, I am so sorry that there was an issue with your room. I would definitely recommend letting the front desk know as soon as you notice a problem with your room. We would have loved to changed your room or had maintenance come up and fix your AC. Soap is definitely a basic service and it was a... More

Clinton, Iowa
Contributor
14 reviews 14 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here on July 4th - just an overnight for our holiday getaway. Bob at the front desk was very welcoming, friendly and helpful. When he learned planned to take in the local fireworks display, he offered to print out directions for us to get there. This was helpful and very much appreciated. Both hotel and our room were... More

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Rockford, Illinois
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Checked in around 11pm. Stood in line 20 minutes. When I came by the front desk 40 minutes later there were still people in line who had been in line with me. Parking was abysmal. Not a single space available. Had to park under a tree in a flooded area adjacent to the proplerty. Room was dirty and smelled BAD.... More

Was this review helpful? Yes 1
Rockford, Illinois
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I called to tell them I would be late, and they said no problem. They gave our room away! NO apologies! I even showed him the call on my phone, and all he said was that they shouldn't have told us that. We ended up paying $60 to and from airport, because the hotel next door didn't have room for... More

Was this review helpful? Yes 1
Peoria, Illinois
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed June 24, 2014

First time we did park and fly and it went well. Hotel was easy to find and there is a Lou Malnati's nearby with great Chicago pizza. The manager was very helpful getting us two adjoining rooms as we were travelling with 3 teenagers and was a bit less expensive than the suite that was also available. The rooms were... More

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Philadelphia, Pennsylvania
1 review
3 of 5 stars Reviewed June 23, 2014

First, what they have, then what they don't. I booked thru Hotwire and stayed 5 days. They put me on floor 1, right in front of the elevators--the punishment for 3rd party bookings. Selling overstock thru these 3rd parties is their choice, so they make sure we get the worst rooms. you can imagine how noisy it was. They have... More

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New York City, New York
2 reviews
4 of 5 stars Reviewed June 23, 2014

Friendly staff. Good breakfast. Adequate rooms for the purpose. Very reliable shuttle service- we commuted to the city for the whole three days we were there and the shuttle usually drops us off the airport CTA blue line then we just call the desk for airport pick up when we return. Never waited more than 20 mins. I had such... More

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QualityElkGrove, Guest Relations Manager at Quality Inn & Suites Elk Grove Village, responded to this review

Dear Mbb210, Thank you for staying with us recently. We appreciate all the feedback we get, and are very glad that your expectations were exceeded. Hope to see you in the future if you come back this way. Patrick More

Mansfield, Texas
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 11, 2014

This place is DISCUSTING the carpet is stickie and the AC was so loud it woke me up every time it came on.... The smoke smell is awful. They really need to do some fixing up on this place. As for the shuttle they took 45 minutes to pick us up from the airport.

Was this review helpful? Yes 2
QualityElkGrove, Guest Relations Manager at Quality Inn & Suites Elk Grove Village, responded to this review

Dear Elle, Thank you for staying with us, and we really appreciate your business. I am very sorry that you had an unpleasant experience. We do want to make this right for you so please feel free to contact me at the hotel. The number is 847-593-8600. I look forward to hearing from you. Patrick More

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Additional Information about Quality Inn & Suites Elk Grove Village

Address: 100 Busse Road, Elk Grove Village, IL 60007
Location: United States > Illinois > Elk Grove Village
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites Elk Grove Village 2.5*
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Also Known As:
Quality Inn & Suites Elk Grove Village Hotel Elk Grove Village
Quality Inn And Suites Elk Grove Village
Quality Inn Elk Grove Village
Elk Grove Village Quality Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Class
Number of rooms
125

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