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All 14 Elk Grove Village hotels

Quality Inn & Suites Elk Grove Village

2.5 of 5 Hotel   |   100 Busse Road, Elk Grove Village, IL 60007
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Quality Inn & Suites Elk Grove Village
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128 people have reviewed this hotel

Traveler rating
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28
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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English first
Michigan
Top Contributor
80 reviews 80 reviews
18 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Shuttle left late for beginning of our trip. Then we get back and after waiting for an hour, the send a van that fits 7 people to pick up 13. So my party stayed behind at the airport with luggage, I squeezed into the van so I could go get our truck otherwise it would of been another hour wait.... More

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Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

You think you're paying for convenience to the airport? You're not. The shuttles were nothing but a problem. For our first shuttle to the airport they put us down for the wrong time in the morning. We got on the time we signed up for, 5:25am, and we're told, actually more like scolded, that we were supposed to be on... More

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QualityElkGrove, Guest Relations Manager at Quality Inn & Suites Elk Grove Village, responded to this review

Las, First and foremost I am extremely sorry that you had a bad experience at our hotel. I assure you that this is not the norm. I am so shocked that you had a bad experience with our front desk staff they usually get such high praise. I will definitely be speaking with the staff regarding shuttle timings and making... More

Oakville, Canada
Contributor
11 reviews 11 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is located quite far and in an area with limited surroundings. It looks as if it is primarily intended for lay overs with flights and or a stop in you're commuting long distances. Although parking is included I've found it difficult to find parking every day I've been here. The rooms are a bit dated but comfortable and... More

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QualityElkGrove, Guest Relations Manager at Quality Inn & Suites Elk Grove Village, responded to this review

Dear Nitin, Thank you for you staying with us and taking the time to write a review. Please give me a call so I can discuss your stay with us I'm happy to see some of things you loved about our hotel added value to your stay. I am concerned about the items you did list like the heating/ac. I... More

Appleton
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed February 18, 2014

We stayed here for one night as a park and fly. Staff was great, very helpful and friendly. The rooms were so old and outdated they almost felt dirty. My husband thought it was fine for just sleeping but I don't think I would book her again. Sorry!

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QualityElkGrove, Owner at Quality Inn & Suites Elk Grove Village, responded to this review

Dear Tanya, I am so sorry that you did not enjoy your stay with us. I can assure you that our rooms are exceptionally clean. Our housekeeping staff has won several awards and is consistently ranked in the top 10 in the United States as far as cleanliness is concerned by LRA (an independent inspection agency). I wish we would... More

Indiana
Contributor
18 reviews 18 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed February 3, 2014

The shuttle service was very punctual. You do have to sign up early for your departure shuttle as they only take so many each trip. The breakfast was very good with sausage, eggs, and waffles! Rooms were fine for the price.

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QualityElkGrove, Owner at Quality Inn & Suites Elk Grove Village, responded to this review

Dear Snowbirds, Thank you so much for your lovely review and also for choosing to stay with us. I am so happy to see you enjoyed your stay with us as well as the breakfast we provided. We are currently looking to expand our breakfast and offer even more options. I hope we can see you again soon and that... More

Charlotte, MI
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 31, 2014

We have stayed at Quality Inn Elk Grove Village several times when we have flown out of O'Hare. The hotel is clean and the bed is comfortable. We have never had a problem with the shuttle being there when it was supposed to be. This place is not fancy but if you are looking for a place to park your... More

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Wisconsin Rapids, Wisconsin
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed January 1, 2014

We've stayed here a few times for a park and fly package and picked it again for the good price. We knew it was a ways from the airport and we might have to wait but weren't in a big hurry so we didn't care. The people at the front desk were friendly and accommodating and the shuttle driver was... More

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Laurel, Montana
Contributor
15 reviews 15 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 8, 2013

I stayed here for 4 nights while I attended a class for 3 days at the hotel. The first night I arrived I ended up getting the 24 hour flu, I was alone and it hit me at like midnight. The staff did everything they could to help take care of me aside from holding my hair back while I... More

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North Liberty, Iowa
Contributor
17 reviews 17 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 5, 2013

We stayed here as a park, sleep and fly to O'Hare. The rooms were basic. There was a bit of an odd smell in our room and overall needed an update. No pool. No restaurant. Breakfast in the morning was fine- nothing fancy. Our shuttle to the hotel was great- prompt, quick and great service. Employees at the hotel were... More

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Senior Contributor
22 reviews 22 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 29, 2013

My wife and I recently stayed here to do the Park and Fly thing out of O'Hare. We just stayed one night, but parked our car for 8 days. It was very convenient. Great price. We also enjoyed the hot breakfast. The room was a bit dated, but it was clean. Service was efficient and friendly. The shuttle to/from the... More

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Additional Information about Quality Inn & Suites Elk Grove Village

Also Known As:
Quality Inn And Suites Elk Grove Village
Quality Inn & Suites Elk Grove Village Hotel
Quality Inn & Suites Elk Grove Village Hotel Elk Grove Village
Quality Inn Elk Grove Village
Elk Grove Village Quality Inn
Address: 100 Busse Road, Elk Grove Village, IL 60007
Location: United States > Illinois > Elk Grove Village
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #8 of 14 hotels in Elk Grove Village
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites Elk Grove Village 2.5*
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