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All 14 Elk Grove Village hotels

Quality Inn & Suites Elk Grove Village

2.5 of 5 Hotel   |   100 Busse Road, Elk Grove Village, IL 60007
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Quality Inn & Suites Elk Grove Village
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Ranked #8 of 14 Hotels in Elk Grove Village
A recent review
3 of 5 stars reviewed 4 days ago
sulp Salem
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156 reviews from our community

Traveler rating
    37
    49
    38
    14
    18
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38
53
14
26
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Salem
Senior Contributor
46 reviews 46 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stopped here for one night on our way to Montana. We had two king rooms and they were clean and comfortable. The hotel is a little dated but they are kept well, They are also very quiet and everything worked properly. The staff at check in were very nice and recommended Jaemson Steak house which was a good choice. My... More

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Fran P, Guest Relations Manager at Quality Inn & Suites Elk Grove Village, responded to this review

Thank you for taking the time to respond to the Tripadvisor online survey regarding your recent stay at our Quality Inn Elk Grove Village. Please let me apologize on behalf of our hotel for failing to meet your expectations regarding our complimentary breakfast service. I have shared your feedback with our General Manager and our Kitchen Staff to ensure we... More

Abu Dhabi, United Arab Emirates
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Quality Inn is pretty close to the airport, they even provided free shuttle servie to and from the airport. The hotel receptionist was very helpful. Complimentary breakfast served was also pretty good. Spacious and clean rooms, neat bathroom. Our stay was very pleasant. If there is a next time, will definitely stay here.

Was this review helpful? Yes
Fran P, Guest Relations Manager at Quality Inn & Suites Elk Grove Village, responded to this review

Thank you for taking the time to complete theTripadvisor online survey regarding your stay with us at Quality Inn Elk Grove Village. We ver much appreciate your very nice feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services... More

Huntingdon, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

This was a friendly and efficient hotel, just what you need the night before flying out from Chicago O'Hare. It was very good value, the bedroom was very comfortable and clean, with all the facilities we needed. They were re-tiling the elevators and elevator lobby areas while we were there, but this did not get in the way of the... More

Was this review helpful? Yes
Fran P, Guest Relations Manager at Quality Inn & Suites Elk Grove Village, responded to this review

Thank you so much for taking the time to fill out the Tripadvisor online survey with such positive feedback! I have sharre your comments with my staff, and they join me in thanking you for your kind words of praise. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay... More

Madison, Wisconsin
Top Contributor
53 reviews 53 reviews
7 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 4 weeks ago

When searching around for Park, Sleep and Fly deals, Quality Inn & Suites in Elk Grove will rank among the cheapest. They also have a 24-hour shuttle service, which is not something many of the other Park, Sleep and Fly hotels offer. Don't expect charm or ambiance, you're paying for a close stay to O'hare and a deal on parking.... More

Was this review helpful? Yes 1
Fran P, Guest Relations Manager at Quality Inn & Suites Elk Grove Village, responded to this review

Thank you for taking the time to complete the Tripadvisor survey regarding your recent "ParknFly" stay with us at Quality Inn Elk Grove Village. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding our shuttle service. I have shared your comments with our General Manager and our Shuttle Drivers to ensure we handle... More

Guaynabo, Puerto Rico
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Stayed for one night before flying back home. Staff is friendly and room was very clean though it had a nasty smell when I opened it. It smelled of human sweat. I let the door open for a while to vent the room. Bed was omfy and linens clean. Bathroom blow dryer made a strange noise (like an engine) and... More

Was this review helpful? Yes
Fran P, Guest Relations Manager at Quality Inn & Suites Elk Grove Village, responded to this review

Thank you for taking the time to complete the Tripadvisor survey regarding your recent stay with us at Quality Inn Elk Grove Village. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the odor in the room you occupied and the off putting hair dryer. I have shared your comments with our General... More

Holland, Michigan, United States
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 16, 2014

My husband and I planned a weekend getaway to the Chicago/Schaumburg area and thankfully, I found this hotel not too far from our end destination! I was able to book online about one month ahead and chose the 'book it/book now' option and got a great deal for this room! The room was clean (because I will look!), the front... More

Was this review helpful? Yes
Fran P, Guest Relations Manager at Quality Inn & Suites Elk Grove Village, responded to this review

On behalf of our Quality Inn and staff, I would like to let you know how delighted we were to see your kind words of praise on Tripadvisor. What a lovely gesture for you to take the time to comment with such positive feedback! We take pride in our hotel and the services we provide and we are so glad... More

Fort Smith
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 14, 2014

I arrived 12:30 am in the early morning at the Chicago airport, very tired from delayed flights all day, and got lost trying to find the shuttle service! As a female, it was scary and the lady at the front desk of Quality Inn stayed on the phone with me to make sure i made it to the shuttle! That... More

Was this review helpful? Yes
Fran P, Guest Relations Manager at Quality Inn & Suites Elk Grove Village, responded to this review

Thank you for taking the time to fill out the Tripadvisor survey with such positive feedback! I have shared your comments with our Front Desk staff and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are very happy you enjoyed your stay with us. We... More

Saint Louis, Missouri
Top Contributor
547 reviews 547 reviews
74 hotel reviews
239 helpful votes 239 helpful votes
4 of 5 stars Reviewed August 5, 2014

Our room was clean and well maintained. The service at the hotel was excellent. Breakfast was good. Our sleep was excellent. We chose this hotel for its Stay and Fly option. We easily found a parking spot that looked safe for the duration of our trip. The shuttle picked us up at the hotel at exactly the time specified. When... More

Was this review helpful? Yes
Fran P, Guest Relations Manager at Quality Inn & Suites Elk Grove Village, responded to this review

Thank you so much for taking the time to fill out the Tripadvisor survey with such positive feedback! I have shared your comments with my staff, and they join mne in thanking you for your kind words. We take pride in our hotel and the services we provide. Responses like your serve as encouragement to our staff. Good service depends... More

Kalamazoo, Michigan
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 4, 2014

We have stayed at this Quality Inn and Suites before for park and fly to O'Hare Airport. It's convenient and has good rates and a quite good breakfast for an early flight. This trip we reserved our rooms through the choicehotels.com website to access a special promotion. That meant that the parking portion inadvertently did not get included. When we... More

Was this review helpful? Yes
Fran P, Guest Relations Manager at Quality Inn & Suites Elk Grove Village, responded to this review

On behalf of our hotel I would like to let you know how delighted we were to see your kind words of praise on Tripadvisor. Thank you for responding with such kind words of praise for our General Manager and our services. Your willingness to share your recent experience is genuinely appreciated. We very much enjoyed having you as our... More

Clarkston, Washington
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 30, 2014

We travel with our poodle so choose Choice Hotels. This one was clean and comfortable. The breakfast was ok. We did have a parking place, but there were no extras - anyone who arrived after us might not have had a space, however the staff was nice and seemed willing to move cars around if needed. We did have fabulous... More

Was this review helpful? Yes
Fran P, Guest Relations Manager at Quality Inn & Suites Elk Grove Village, responded to this review

Thank you for taking the time to complete the Tripadvisor survey regarding your recent stay at our Quality Inn. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you for your gusiness and we look forward to seeing you again in the future.... More

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Additional Information about Quality Inn & Suites Elk Grove Village

Address: 100 Busse Road, Elk Grove Village, IL 60007
Phone Number:
Location: United States > Illinois > Elk Grove Village
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites Elk Grove Village 2.5*
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Also Known As:
Quality Inn And Suites Elk Grove Village
Quality Inn & Suites Elk Grove Village Hotel Elk Grove Village
Quality Inn Elk Grove Village
Elk Grove Village Quality Inn

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