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Days Inn Elk Grove Village/Chicago/O'Hare Airport West

1.5 of 5
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1920 East Higgins Road, Higgins & Oakton/I-90, Elk Grove Village, IL 60007
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Days Inn Elk Grove Village/Chicago/O'Hare Airport West
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259 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Chicago
2 reviews
1 of 5 stars Reviewed 1 week ago NEW

This hotel sucks!! The room was dusty dirty and the blanked smelled like smoke in a non smoking room.. Ask for a new one it never came.. Broken lights on the wall toilet leaks , toilet holder broken off the wall.. Instead of a add on for a car port put the money into fixing them rooms up

Review collected in partnership with Days Inn

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Zury C, Manager at Days Inn Elk Grove Village/Chicago/O'Hare Airport West, responded to this review

Thank you for your concerns. We have taken a look at the logs from your stay and have to say we are a bit amazed and are scratching our heads for your room went extensive deep cleaning. We pride ourselves in our service so much that we have won extensive awards. I would like to apologize to you for any... More 

Reedsville
2 reviews
3 of 5 stars Reviewed 3 weeks ago

Staff was very friendly, room was okay had ants on the bathroom floor. The biggest problem was the shuttle pick up from airport. Had to wait an hour an a half and was told twenty minutes. Price was right but not sure if we will stay there again. Way to long of a wait for the shuttle.

Review collected in partnership with Days Inn

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Zury C, Manager at Days Inn Elk Grove Village/Chicago/O'Hare Airport West, responded to this review

Hello and thank you for the comments! We have addressed every concern. As for the shuttle service we leave on the hour on top of the hour and are there by the half hour. Sometimes Chicago traffic can be a little challenging but I assure you we will always insure all of our guests get picked up in a timely... More 

Merida, Venezuela
1 review
4 of 5 stars Reviewed 4 weeks ago

The hotel is good for a short stay. Rooms are clean and breakfast is OK. the only thing the smell of cigarretes in the hall.

Review collected in partnership with Days Inn

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Zury C, Manager at Days Inn Elk Grove Village/Chicago/O'Hare Airport West, responded to this review

Thank you for taking the time to review our Days Inn. I can assure you that we have addressed the cigarette smell issue with air neutralizers. Thank you for the positive comments! We look forward to seeing you in the near future. More 

Schererville, Indiana
1 review
1 of 5 stars Reviewed March 31, 2015

Checked in late, was prebooked. I arrived at 4:30 AM tired from the road, only to be given a key to the room that didn't work. Walked all the way back to the front office, to be told the next key would for sure work, IT DIDN'T! Made a 3rd trip to the front office only to be greeted with... More 

Review collected in partnership with Days Inn

Was this review helpful? Yes
Zury C, Manager at Days Inn Elk Grove Village/Chicago/O'Hare Airport West, responded to this review

Thank you for taking the time to write a review on our award winning property. I have looked into the incidences from the night in question and see that that there was a system wide error with the company that supplies the lock software. Unfortunately, it had an effect on our property. Please accept our sincere apologies for the inconvenience.... More 

1 review
3 of 5 stars Reviewed March 8, 2015

My husband and I stayed one night as we live out of town and he had an early flight. We needed somewhere that we could bring our fur baby and were happy they were pet friendly and only charge $10 (I'm assuming per night?) for dogs. Our room was clean- My husband is 6'6" so I booked a King bed... More 

Was this review helpful? Yes
Zury C, Manager at Days Inn Elk Grove Village/Chicago/O'Hare Airport West, responded to this review

Thank you for taking the time to write in on your experience about our award winning Day's Inn! We are very happy you had a pleasant trip and happy you brought your little friend. We try are hardest to be accommodating to all guests and their furry friends. I would like to let you know we have proceeded with major... More 

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