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Elk Grove Hotel

1600 Oakton Street, Elk Grove Village, IL 60007 (Formerly Ramada Elk Grove Village/O'Hare Airport)
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1 room 1 adult
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Elk Grove Hotel
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174 Reviews from our TripAdvisor Community

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Wyoming
Level Contributor
85 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
1 of 5 stars Reviewed December 25, 2013

Had I not been stuck in ORD I would never have stayed here. Poorly maintained; run down; strange odors; dirty; HVAC barely functional; staff slow and rude at check-in. Even the parking lot is in awful shape. Give this one a miss.

Helpful?
2 Thank ITManager
Basel, Switzerland
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed November 19, 2013

Frontdesk was rude and not the least bit helpful, they didn`t even know about information leaflets (wanted a map, said they didn`t have one, yet they did, right next to the counter, how I later found out.) Breakfast was a disaster, almost no selection left at 9. The four (!) tables were dirty, yet staff was present with 2 people.... More 

Helpful?
2 Thank MartinWicki
Bloomington, Illinois
1 review
4 of 5 stars Reviewed November 19, 2013

I stayed here twice (the day before my trip and the day after). My first night was unimpressive. They had a friendly staff, but the room was dated-TV was old tube type-bathroom wasn't great-but for $65, free parking while I was away on my trip and a free shuttle to and from the airport I couldn't complain (Ohare parking would... More 

Helpful?
Thank Jeff R
Keokuk, Iowa
Level Contributor
5 reviews
1 of 5 stars Reviewed October 28, 2013

We used their park and fly service and was charged twice for the room. After 4 phone calls and the manager stating it was their mistake and it would be taken care of I have not had any return calls and no results. For the price we paid we could have stayed at a lot nicer hotel.

Helpful?
Thank Thomas R
Goshen, Indiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed October 10, 2013 via mobile

Rooms were old and run down, but didn't expect anything fantastic for the price we paid. The biggest complaint is of the airport shuttle process. The website claims its 24 hrs/day and we were told that is not true anymore while checking in and that they haven't updated the website. They assured us though that they would arrange a special... More 

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2 Thank alantz2
Wisconsin
Level Contributor
41 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed October 7, 2013

We got stranded in Chicago because our flight was canceled due to weather. We booked this through Airport Accommodations, and our $50.00/night rate was supposedly a discounted rate. We waited for a long time for the shuttle, and finally I called the hotel and asked if they had any idea when the van would arrive. The clerk said, "This is... More 

Helpful?
1 Thank J6333
Bloomington, Illinois
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed October 5, 2013

Stayed there Oct. 4th with the park and fly option. Room was outdated and hot. light fixture was rusty, literally! Window was so dirty you could not even see out of it. Box spring was very stained and disgusting. I wouldn't stay here again even if it was free!!!!!

Helpful?
1 Thank Craig P
Lincoln, Nebraska
Level Contributor
161 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed October 3, 2013

My husband is staying here tonight because he missed a Hong Kong flight due to weather. I was concerned given the low ranking and reviews but he has a pleasant room at a reasonable price. More importantly both my son and I called the front desk as he had disappeared between OHare and the hotel. His phone was broken. The... More 

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Thank ynleung
Milwaukee, Wisconsin
Level Contributor
27 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed August 11, 2013 via mobile

This is an actual conversation : Me to the front desk clerk: Can I please request one more towel because there are 4 of us and there are only 3 towels. Clerk: No, we can't give you any more towels because that's all that we can put in the room. Me: Excuse me, but there are 4 of us, can't... More 

Helpful?
4 Thank iluvtraveling123
Fort Madison, Iowa, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 10, 2013

We booked this hotel based on the photos online. The pool looked nice and it appeared clean. We got there and the room was hot, muggy and damp. We turned the air on and it was broken. Went to check out the pool and the latch to the gate was broken. The pool is nothing special, it did look clean... More 

Helpful?
2 Thank Jenny J
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