To start We were given the wrong room key by accident and opened the door to a drunk guy yelling profanities at us. Then walked into a typical flea bag motel. I would have rather camped outside in tge parking lot. Besides the creepy horror film motif, the cleanliness was absolutely ridiculous. The shuttle service takes f o r e... More

As a travel agent I had the worst time ever. Poor customer service, poor rooms, poor everything. This was suppose to be a fun trip for me and my girlfriend. We came to town to go to a wedding that we never got to. Why?? Because their parking lot flooded & ruined about 4 cars in the parking lot including... More

My flight was canceled and I received a voucher from United to stay here. Not only was I surprised that it was actually very far from O'Hare (considering the Ramada incorporates it into their name), there were no conveniences within walking distance other than a Subway restaurant. The lobby/breakfast area was still donning Christmas decorations, despite the fact the holiday... More

Our group stayed in 3 rooms at the Ramada in their Park & Fly overnite pkg. Shuttle to the airport was fine, however, upon our return, we waited THREE HOURS for a shuttle to pick us up. We kept calling the hotel front desk and they kept assuring us it was on its way until finally they UNPLUGGED the phone... More

I didn't expect luxury at this price-point, so was not surprised the room was very 70's and worn looking. The staff were friendly enough and the bed was fine. The toxic mix for this hotel occurs when they are busy, AND you are trying to get a shuttle back from O'Hare. The driver showed up at the shuttle center and... More

i recently stayed at this hotel and called ahead to ask how much my total bill would be for one room/one night and parking for 2 cars for 10days, I was astounded and pleasantly surprised to hear that it would only be $79. I even asked again for confirmation that I heard right.. So I was disappointed to say the... More

rooms smell dirty shower NO HEAT!! slept in sweatshirt and pants. computer in lobby does not work. was informed that it has been down for months. just a run down place that should be closed until updated. THE BED SHEETS ARE STAINED ALL OVER HORRIBLE. More

we stayed at this hotel for the sleep fly and ride. It was rundown, but thats what we expected. The breakfast was small, but enough. We were just there to sleep and leave. Use this hotel if thats all you want !!!! More

We were stranded in Chicago due to the 2011 blizzard. They were the first hotel that I found with an indoor pool and shuttle service to the airport. They were super accomodating!!!! I had even forgotten my blackberry plug at home and they loaned me one! The manager Jeannie was so nice and friendly and even the housekeeping staff were... More